Doug Fouts has earned a sterling reputation among customers and Realtors as one of the top residential mortgage professionals in Texas during the last 20 years. Doug has been named a 5-Star Mortgage Professional by Texas Monthly each year since 2013 and was deemed a Best Mortgage Professional by D Magazine since 2017. Doug specializes in providing customized mortgage solutions by understanding the housing needs and current and future cash flow goals for each customer to ensure they are in the best possible position to accomplish their personal financing objectives. Whether you are a first-time homebuyer, experienced homeowner, or investor Doug will find the optimal solution to help accomplish your homeownership dreams. Doug and his team of dedicated mortgage experts at Guaranteed Rate Affinity are excited to work with you and look forward to providing the unapparelled customer service our customers and referral sources have come to expect.

Originating Manager

Doug Fouts is your Plano local lender. As a loan officer at Guaranteed Rate Affinity, a national retail mortgage lender delivering low rates with a streamlined process, Doug is committed to helping homeowners with home purchase loans and refinances. Contact Doug at (972) 202-8614 for more information!

Doug Fouts at Guaranteed Rate Affinity (NMLS #267935)

As your trusted Guaranteed Rate Affinity Loan Officer, my goal is to simplify the mortgage process, make your home loan experience easy to navigate and be available to you from application to closing. I take pride in thoroughly educating my customers throughout the mortgage transaction, so they fully understand their options and feel comfortable with their chosen loan program. Whether you are a first time home buyer or seasoned owner, you can trust me and my team with all of your home financing needs. Please reach out anytime using the contact information located on this page and use this website as a resource as you start your home financing journey.

VP of Mortgage Lending

Eddie Hernandez is your Plano local lender. As a loan officer at Guaranteed Rate Affinity, a national retail mortgage lender delivering low rates with a streamlined process, Eddie is committed to helping homeowners with home purchase loans and refinances. Contact Eddie at (979) 329-6497 for more information!

Eddie Hernandez at Guaranteed Rate Affinity (NMLS #422567)

Cris Vento is your Plano local lender. As a loan officer at Guaranteed Rate Affinity, a national retail mortgage lender delivering low rates with a streamlined process, Cris is committed to helping homeowners with home purchase loans and refinances. Contact Cris at (979) 329-6495 for more information!

Cris Vento at Guaranteed Rate Affinity (NMLS #409915)

Regional Sales Manager

Dana Allen is your Plano local lender. As a loan officer at Guaranteed Rate Affinity, a national retail mortgage lender delivering low rates with a streamlined process, Dana is committed to helping homeowners with home purchase loans and refinances. Contact Dana at (512) 823-2974 for more information!

Dana Allen at Guaranteed Rate Affinity (NMLS #536153)

I have been in the mortgage banking industry for my whole career. Having experienced the refinance boom at the beginning of the last decade to the mortgage market crash a few years later, I have learned to respect the cycle of the volatile housing market and rates. The market may change but the quality of service, expectations, and experience should never change.

Justin Steiner is your Plano local lender. As a loan officer at Guaranteed Rate Affinity, a national retail mortgage lender delivering low rates with a streamlined process, Justin is committed to helping homeowners with home purchase loans and refinances. Contact Justin at (972) 202-8615 for more information!

Justin Steiner at Guaranteed Rate Affinity (NMLS #514220)

I started in the Mortgage industry in 2002 as a Loan Originator and then moved to managing, hiring, and training a team of originators. Most of my experience has been as a loan originator. In 2020, 2021, and 2022 I was named in the **Scotsman guide of Top Originators** for units and volume while always maintaining very high surveys for agents and customers.


**Communication** is very important in our industry and it is something I find can make or break a relationship. My goal is to always answer my phone when available, answer emails as soon as I can, and call customers and realtors back as soon as possible. My customers and realtors know they can call me if they ever need anything!


**Listening** to my client's wants and needs is so important when choosing a program that accomplishes their goals.


**Empathy** and **Patience** when working with all parties to the transaction should be a must. My job is to alleviate stress and shield my customers from what could be an overwhelming process for them.


**Mortgage Lending Strengths:**  
Excellent Customer Service Skills  
Quick response time  
Close on Time guarantee  
Decades of Experience  
Attentive/Detail oriented  
98% application to funding ratio


I live in the Dallas/Fort Worth area. In my spare time, I spend time with my family who are very important to me, two rescue pups, and friends. I am an avid animal lover and advocate. I love traveling, snow skiing, watching my daughter play soccer, run track/cross country, and spending time outside especially during our hot summers by the pool.

Melissa Rush is your Plano local lender. As a loan officer at Guaranteed Rate Affinity, a national retail mortgage lender delivering low rates with a streamlined process, Melissa is committed to helping homeowners with home purchase loans and refinances. Contact Melissa at (469) 909-5571 for more information!

Melissa Rush at Guaranteed Rate Affinity (NMLS #536202)

With over 25 years of helping clients achieve their dream of homeownership in IL. and WI. – I decided to move to Texas in May of '23 to expand my reach. I specialize in helping first time home buyers and I am very well\-versed in FHA and VA. My clients and strategic referral partners appreciate my ability to answer my phone 7 days a week and how I keep them all informed throughout the loan process and even after closing. I have established many great relationships over the years in this industry and I am grateful for every opportunity put in front of me.  
My Family is blended – my wife and I have been together for 9 years and got married in Sept. of '22 in Vegas – We each have 2 kids and all 4 will be in college in Aug. of '23. We dedicate our free time to visiting our kids at school, concerts, hikes, beaches and watching my son play hockey. We also spoil Thunder our Golden Doodle whenever possible.

Shane Hartje is your Plano local lender. As a loan officer at Guaranteed Rate Affinity, a national retail mortgage lender delivering low rates with a streamlined process, Shane is committed to helping homeowners with home purchase loans and refinances. Contact Shane at (214) 550-4840 for more information!

Shane Hartje at Guaranteed Rate Affinity (NMLS #62779)

Plano

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7 Loan Officers in Plano, TX

Doug Fouts

Eddie Hernandez

Cris Vento

Dana Allen

Justin Steiner

Melissa Rush

Shane Hartje