About Melissa Rush
I started in the Mortgage industry in 2002 as a Loan Originator and then moved to managing, hiring, and training a team of originators. Most of my experience has been as a loan originator. In 2020, 2021, and 2022 I was named in the **Scotsman guide of Top Originators** for units and volume while always maintaining very high surveys for agents and customers. **Communication** is very important in our industry and it is something I find can make or break a relationship. My goal is to always answer my phone when available, answer emails as soon as I can, and call customers and realtors back as soon as possible. My customers and realtors know they can call me if they ever need anything! **Listening** to my client's wants and needs is so important when choosing a program that accomplishes their goals. **Empathy** and **Patience** when working with all parties to the transaction should be a must. My job is to alleviate stress and shield my customers from what could be an overwhelming process for them. **Mortgage Lending Strengths:** Excellent Customer Service Skills Quick response time Close on Time guarantee Decades of Experience Attentive/Detail oriented 98% application to funding ratio I live in the Dallas/Fort Worth area. In my spare time, I spend time with my family who are very important to me, two rescue pups, and friends. I am an avid animal lover and advocate. I love traveling, snow skiing, watching my daughter play soccer, run track/cross country, and spending time outside especially during our hot summers by the pool.
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Located at 5700 Tennyson Pkwy, Suite 300 Offices 20 & 21 Plano TX, 75024