TestimonialsCustomer testimonials Read more
Thank you for all your help Jill! This is a smooth process because you guys have an excellent organization system. We are super impressed.
John S - Oak Park, IL
We had a wonderful experience working with Jill. She was available to answer all questions we had, big or small. Jill went above and beyond for us during this process. We are grateful to have worked with such a caring and helpful individual during our first home purchase.
Jill Diethelm is outstanding! She is efficient, knowledgeable, prompt and friendly. And Jill was ALWAYS available to answer questions or confirm that documents had been received. It was a pleasure to work with her.
Please see Zillow for my 5-star review of Jill Diethelm. Her and her team made the entire process easier than expected
K. Gremley - Niles, IL
Jill Diethelm is excellent. She is efficient, knowledgeable, responsive, and trustworthy, which made me feel good and comfortable with choosing Guaranteed Rate Affinity for refinancing.
A. Ford - Broadview, IL
Jill Diethelm and Guarantee Rate Affinity made our home loan very simple and trouble free as well as fast.
Edward Z. - Riverside, IL
Jill Diethelm and her team were EXCELLENT to work with. Pam Nord was very responsive to our needs throughout the loan approval process and Cindy Kiekow was very detail oriented and kept us on track as our loan coordinator. I would recommend this team to anyone looking for a home loan!
Allison S - Downers Grove, IL
Our loan officer, Jill Diethelm, was superb! Guided us through an otherwise daunting/complicated process with patience, expertise and sensitivity throughout! She and the whole team at GRA were excellent AND effective - HUGE thanks, all!
Paul S - Evanston, IL
Jill and her team are just top notch. She provides clear explanations, instructions and precise information. All of this with a smile and comfortable personality. She is also efficient and responds quickly to questions and/or concerns. It was a pleasure applying for a mortgage with Jill. I know it sounds crazy, but it was painless!!! Thank you Guaranteed Rate Affinity for hiring such a bright star!
Rita G - La Grange, IL
I will always remember our home buying process for all the RIGHT reasons: from the start, Jill was a pleasure to work with, she is so friendly, so easy to talk to, and when she said she will always be available to answer our questions she meant it! Whether it was through email or a call, she always got back to us, she always explained everything in detail, she never rushed us off the phone or gave us short answers, she never made us feel like she was too busy for us. Yes, she has a lot of...
Francisco M. - Cicero, IL
Jill and her team were extremely helpful and knowledgeable. They helped me every step of the way which was very reassuring as a first time buyer.
Anthony S. - Berwyn, IL
Jill Diethelm was absolutely amazing to work with throughout the entire loan process. She was prompt and extremely detailed when providing us with information that we needed. This was only our 2nd time getting a loan for the purchase of a home but after working with Jill and her team, I wouldn't go anywhere else when looking to get a loan in the future. Thank you Jill & Guranteed Rate Affinity for making this process this home buying process easy and stress free!
Matthew M. - Crystal Lake, IL
All team was very professional. Answering every questions I have. Explained all items, even the smallest. Thank you All for the great work you did for us.
Krzysztof T. - Palos Park, IL
Jill was amazing to work with. My wife and I relocated from Washington State to Illinois, and she helped make this process less stressful by keeping us updated throughout the process. Thanks Jill!
Thomas S - Berwyn, IL
Jill Diethelm was wonderful. She explained every step of the process to us. She and her team handled it all in a very professional way.
Kathryn S - Darien, IL
Jill was very thorough and detailed in her explanations and requests. She was always pleasant and made our experience easy and enjoyable.
Tisa G - Brookfield, IL
My Loan Officer Jill Diethlem was absolutely great! She was a great partner. She shared her knowledge with me and guided me every step of the way. She took every phone call and replied to every email. She also was more then happy to answer my 101 questions!
From start to finish, Jill was spectacular. Do yourself a favor and at least have a preliminary conversation with Jill - she won't let you down! Our situation was such that we needed to get pre-approved ASAP in order to put an offer down on a multiple offer property. Jill pulled a rabbit out of her hat and we were able to get our offer in and accepted by the seller! I currently write this review in that property! Throughout the loan approval process, Jill was thorough, timely, and she always...
Steve W. - Elgin, IL
Step 1. Call Jill Diethelm at Guaranteed Rate Affinity. Step 2. Jill will give you detailed instructions for everything you need to do for your entire loan process, at every step along the way. She will do this via an introductory phone call and will also provide written explanations and checklists for you to follow. Step 3. Follow everything Jill asked you to do. If at any point you have a question or need some further detail, see Step 4. Step 4. Call Jill for any need, no matter how small,...
Jordan I. - La Grange, IL
I never met Jill until the date of our closing, and never did I think that I could like someone as much as I liked her, even though we had never met face-to-face. Jill is A-MA-ZING. We were very nervous entering this new chapter in our life: purchasing a home. And even more so about the whole FINANCING part of the process. We both knew very little about how everything worked, but boy did Jill set our minds at ease. Jill seems to be the most organised and thorough person I have ever met. I...
Katerina Z. - Brookfield, IL
Jill was extremely knowledgeable, professional and a tremendous help in assisting me with a home mortgage. It had been quite a while since my last mortgage so I needed someone who was able to walk me though the steps. Jill made sure I understood the process and was available at any time for questions. I completely trusted her and never felt like I was a bother no matter how many questions I had. She also helped me close in a short time frame. She made the entire process painless and I would...
Carol B. - Darien, IL