Everyone was easy to work with, always available to answer questions and although the process was new and a bit stressful, everyone kept it as easy as possible. No one ever seemed "put out" by my many questions. Thank you!
Jeanine M. - Rolling Meadows, IL
Doug and his team were a pleasure to work with from start to close. His team worked diligently to successfully meet every deadline in our sales contract. I would highly recommend Doug and his team!
Joseph A - Chicago, IL
The team that helped us -- Doug, Shon, Dawnetta, Bonnie -- was so prompt and helpful. We had a tight turnaround to fund the mortgage, and they really worked hard to help make it happen. A really great team of experts that made the process as smooth as possible.
Colin S - Chicago, IL
I liked working with a local lender, as I felt that the loan would be more likely to close on schedule. I had a situation where I had to close on a tight timeline and any delay in closing would cause inconvenience. The fees seemed fairly competitive and worthwhile given this.
Jens J. - Chicago, IL
This is our 6-8th loan with Doug. This one was SO easy that I was beyond impressed. Buying a home is stressful, Doug and team made it easy.
Brian D. - Chicago, IL
Doug and his team were extremely responsive, friendly, and cared.
Michael D. - Elk Grove Village, IL
Doug Smith and his team exceeded our expectations! The team went above and beyond to help us obtain our loan. They provided thorough communication, follow up and were able to resolve any potential obstacle with efficiency and professionalism.
Deborah H. - Chicago, IL
I most appreciated how well the entire team at Guaranteed Rate Affinity communicated with me. First, it was an introduction to the process through a phone call with Doug Smith who got the process going. Once the pre-approval came back and was ready for use on the property I found, I received an email introducing me to everyone that I'd come in contact with in the process, their role and purpose. The Transfersafe uploading system was seamless and very organized, making it easy for me to get...
Taylor M - Chicago, IL
The entire team made the process very easy from beginning to end. I would definitely use Guaranteed Rate Affinity again in the future for my mortgage/loan needs.
Daniel F - Chicago, IL
Doug and team were great to work with, providing guidance and transparency throughout the process. For a first time home buyer, that was crucial and gave me the confidence that all would work out, which of course, it did.
David M. - ,
