What people are saying... What people are saying... Back to profile
They were extremely responsive and helpful the whole time!
- Drew G. CAMDEN, SC
Trustworthy, responsive, made me feel like I was their only customer.
- John B. SUMTER, SC
Professionalism and they listened to every concern I had. They were prompt in keeping me informed of every step.
- Christopher P. CAMDEN, SC
Smooth process for the most of it. I was in constant communication with GRA. No complaints from me
- Gary M. Elgin, SC
Efficient service, easy online process
- Terrence A. Sumter, SC
Made the entire process simple. Amazing communication from the entire staff
- Christopher L. Sumter, SC
Great service and communication from Todd and team
- William R. LEXINGTON, SC
Because I am totally satisfied from beginning to end
- Wanda S. SUMTER, SC
Todd's team would contact me nearly every day with something to sign or update information. With me being a first time home buyer it really gave me a piece of mind.
- Brooks P. ELGIN, SC
Great Team Effort, very professional people.
- Leroy B. | Mar 2021 Sumter, SC
Did everything possible to ensure we closed on schedule.
- Cas C. | Mar 2021 Camden, SC
Process was very smooth, everybody was very helpful and polite.
- Richard H. | Mar 2021 Dalzell, SC
They made the process simple and easy.
- William D. SUMTER, SC
Everyone I worked with was extremely efficient and answered my questions timely and explained in easy to understand ways
- Tamara L. CAMDEN, SC
From the moment we decided to go with Guaranteed Rate Affinity for our lender, everything was taking care of by their amazing team. We barely had to lift a finger. Anytime we had a question, they were just a phone call, or email away. Speaking of emails, each email was answered within the hour. Top notch service. We will be using them again for any further purchases.
- Isaiah S. Lugoff, SC
From the time we decided to use Guaranteed Rate Affinity as our lender, it was smooth sailing. We barely had to lift a finger. The team was readily available for any questions that we had. Emails were responded to within the hour, and the customer service, organization, and professionalism was top notch. We will be using them again for any further purchases.
- Isaiah S. Lugoff, SC
Great Service and easy progress
- Philip C. Elgin, SC
Customer service, timeliness of responses and overall very friendly staff.
- Gavin S. Sumter, SC
Everyone I worked with answered all my questions in a very timely manner
- Jonathon P. Camden, SC
They made our first time home purchase a GREAT one!
- Janelle Q. Sumter, SC
They were very helpful and informative
- Gregory J. Camden, SC
Outstanding service by Todd
- Lawrence M. Columbia, SC
Super easy and thought out process
- Karl R. - Sumter, SC | Aug 2021 Sumter, SC
Todd and his team worked around the clock to provide detailed information and answer any questions that I may have had.
- Daniel W. - Warsaw, IN | Aug 2021 Warsaw, IN
Customer service was great
- Audrey L. - Columbia, SC | Aug 2021 Columbia, SC
Very responsive; good communication
- Ryan H. - Springfield, VA | Aug 2021 Springfield, VA
My agent Todd Mc Donald was very to the point ands was always there to help me
- Arthur W. - Ceadar Rapids, IA | Jul 2021 Ceadar Rapids, IA
Their communication was amazing and they were very help in the process of buying my first home.
- Brooke D. - Florence, SC | Jul 2021 Florence, SC
Since the first time I reached out to Todd McDonald for a pre qualification he was available to help and answer our questions.
- Lilliam R. - Blythewood, SC | Jul 2021 Blythewood, SC
They were always very informative. Todd and his team made sure everything was taken care of and explain things when I had questions. They were trust worthy.
- Crawford M. - Columbia, SC | Jul 2021 Columbia, SC
Customer service, timeliness of responses and overall very friendly staff.
- Gavin S. - Buckeye, AZ | May 2021 Buckeye, AZ
Everyone I worked with answered all my questions in a very timely manner
- Jonathon P. - Phoenix, AZ | May 2021 Phoenix, AZ
They were very helpful and informative
- Gregory J. - Camden, SC | May 2021 Camden, SC
They made our first time home purchase a GREAT one!
- Janelle Q. - San Angelo, TX | May 2021 San Angelo, TX
Outstanding service by Todd
- Lawrence M. - Radcliff, KY | May 2021 Radcliff, KY
Great Service and easy progress
- Philip C. - Elgin, SC | Apr 2021 Elgin, SC
From the time we decided to use Guaranteed Rate Affinity as our lender, it was smooth sailing. We barely had to lift a finger. The team was readily available for any questions that we had. Emails were responded to within the hour, and the customer service, organization, and professionalism was top notch. We will be using them again for any further purchases.
- Isaiah S. - San Antonio, TX | Apr 2021 San Antonio, TX
Great Team Effort, very professional people.
- Leroy B. - Sumter, SC | Mar 2021 Sumter, SC
Did everything possible to ensure we closed on schedule.
- Cas C. - DERRY, PA | Mar 2021 DERRY, PA
Process was very smooth, everybody was very helpful and polite.
- Richard H. - Las Vegas, NV | Mar 2021 Las Vegas, NV
Friendly and professional, I have to say if I had a question or a problem, I received a response immediately and the time of day did not matter, an excellent group to work with was such a pleasure. Todd goes beyond to keep the customer satisfied. Thank you all again, and loving the new home.
- Jim W. - Camden, SC | Sep 2021 Camden, SC
They made refinancing my mortgage very easy.
- Kathryn H. - Lugoff, SC | Sep 2021 Lugoff, SC
They help me getting and buying the right home.
- Jorge R. - Columbia, SC | Sep 2021 Columbia, SC
The employees that work for GRA are all amazing and super helpful.
- Jonie G. - Sumter, SC | Sep 2021 Sumter, SC