What Are Guaranteed Rate Affinity Text Messages?
Guaranteed Rate Affinity Texting provides an easy way to get alerts from Guaranteed Rate Affinity about promotional and mortgage and payment information from almost any mobile device or cell phone at a number you provide.
Will it cost anything?
Guaranteed Rate Affinity will not charge you to send or receive text messages from us; however message and data rates may apply depending on the wireless plan that you have with your carrier.
What if I want to stop receiving messages?
If you wish to stop receiving text messages from us, you may unsubscribe by texting the word STOP to the five-digit US short code, by calling 888-844-9888 or by email at [email protected]. Guaranteed Rate, Inc. will honor your request within a reasonable time.
What if I want to re-subscribe?
You can start receiving Red Arrow Connect Texting messages by texting the word START to the ten-digit U.S. long code provided.
What if I have questions?
You may text the word HELP to the ten-digit U.S. long code, by calling 888-844-9888 or by email at [email protected] for more information.
Command Terms
Outside of the Commands mentioned below, any other keyword you may use may not be recognized or accepted.
Stop: At any time you can text STOP to the five-digit U.S. long code. This will terminate your participation in the notification program.
Help: At any time you can text HELP to the five-digit U.S. long code.
Disclaimers and Licenses
Guaranteed Rate Affinity, LLC is an Equal Housing Lender. We fully comply with the Equal Credit Opportunity Act (ECOA) and all other Federal regulations. All applicants applying for credit from Guaranteed Rate Affinity will never be discouraged on the basis of race, color, religion, national origin, sex, military status, marital status, age, or because you get public assistance. Guaranteed Rate Affinity, LLC is a licensed mortgage lender. The following states require disclosure of licensing information that can be found by clicking here.
Privacy Policy
You can view our privacy policy by clicking here.
By opting in to Red Arrow Connect Texting, you agree to the terms of the privacy policy.
Additional Disclosures
By signing-up for Guaranteed Rate Affinity Texting and providing your phone number, you agree to this policy, our Privacy Policy and our Terms of Use. You also agree that you are providing express written consent for Guaranteed Rate Affinity, Inc., its affiliates and agents, and its service providers to contact you about your loan application, loan transaction, loan servicing, available rates, and other products, promotions and services offered by Guaranteed Rate Affinity, Inc. by text message or phone call (including by text message or call made using an automatic telephone dialing system or an artificial or prerecorded voice) to the telephone number you have provided, even if that telephone number is on a corporate, state or national Do Not Call Registry. You also agree and understand that consent to receive such messages or calls is not required or a condition of any purchase from Guaranteed Rate Affinity, Inc. Message and data rates may apply. And, by communicating with us by phone and agreeing to this policy, our Privacy Policy and our Terms of Use, you consent to calls being recorded and monitored.
By signing-up for Red Arrow Connect Texting and providing your phone number, you agree to this policy, our Privacy Policy and our Terms of Use. You also agree that you are providing express written consent for Guaranteed Rate Affinity, Inc., its affiliates and agents, and its service providers to contact you about your loan application, loan transaction, available rates, and other products and services offered by Guaranteed Rate Affinity, Inc. by text message or phone call (including by text message or call made using an automatic telephone dialing system or an artificial or prerecorded voice) to the telephone number you have provided, even if that telephone number is on a corporate, state or national Do Not Call Registry. You also agree and understand that consent to receive such messages or calls is not required or a condition of any purchase from Guaranteed Rate Affinity, Inc. Message and data rates may apply. And, by communicating with us by phone and agreeing to this policy, our Privacy Policy and our Terms of Use, you consent to calls being recorded and monitored.
You represent that you are the account holder for the mobile telephone number(s) that you provide to opt-in to the Red Arrow Connect Texting program. You understand that you are responsible for notifying Guaranteed Rate immediately if you change your mobile telephone number and agree to indemnify Guaranteed Rate and parties texting or calling on its behalf in full for all claims, expenses, and damages related to or caused in whole or in party by your failure to notify us of your number change. This includes but is not limited to all claims, expenses, and damages related to our arising under the Telephone Consumer Protection Act. Carriers are not liable for any delays or undelivered messages. The following Operators are supported: Verizon Wireless, AT&T, Sprint, TMobile®, Boost, Virgin Mobile USA, Metro PCS & U.S. Cellular.
You acknowledge and agree that Guaranteed Rate Affinity, Inc. is not, and shall not be, responsible for the results of any defects that may exist in this website or its operations within text messaging. As to the operation of these services, to the maximum extent allowed by law, Guaranteed Rate Affinity, Inc. expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranty of merchantability and fitness for a particular purpose.
By using this service, you agree that the laws of the State of Illinois, without regard to principles of conflict of laws, will govern use of Guaranteed Rate Affinity Texting and any dispute of any sort that might arise between you and Guaranteed Rate Affinity, Inc. You further agree that any action at law or in equity arising out of or relating to Red Arrow Connect Texting shall be filed only in the state or federal courts located in Cook County, Illinois, and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. You can view our privacy policy by clicking here; by opting in to Guaranteed Rate Affinity Texting, you agree to the terms of the privacy policy.
Complaints
Any email or mobile messaging complaints should be directed to the Customer Service Dept at 888-844-9888 or email at [email protected]