What people are saying... What people are saying... Back to profile
The entire mortgage process was made much easier by the efficient, kind, and knowledgeable loan team at Guaranteed Rate Affinity. Steven Egan was terrific to work with from my very first question last summer up until our closing date two weeks ago. He was always available and patient, which is extremely valuable in the daunting process such as getting a mortgage. My only feedback would be to consider the fees charged as they were a bit higher than some of your competitors.
- Kelly K Cranford, NJ
Steve Egan was wonderful: dedicated, understanding, helpful, and prompt. My family is really appreciative of the service he provided! Adrienne Ragan kept an upbeat attitude throughout the process, and a dose of optimisim when it cunted the most.
- Shaquona C. Woodbury, NJ
Vinny and Steve were extremely helpful throughout the process.
- Jacob M Glassboro, NJ
The entire team that I worked with was very responsive and answered all my questions promptly.
- Michael C Manville, NJ
We had a wonderful experience with Gauranteed Rate Affinity. Steve Egan is a true pleasure to work with. Steve made the entire process a wonderful experience for our family with his thorough communication and amazing professionalism. Vincent Nastasi worked with us to finalize all of the details on our loan and we could not be happier with his hard work and dedication. The all-star team at Guaranteed Rate Affinity delivers excellent customer service and I would recommend them to anyone looking to obtain a loan! -Sheila Villegas
- Sheila V Lawrence, NJ
Their quick response time and flexible ways to approach the best possible deal.
- Qing L West Windsor, NJ
I have used them many times and always a pleasure
- Joseph M.
Made the process extremely easy for the client
- Aleksandar P.
The service and support was excellent!
- Nicole P.
Because Mr Steven and Vincent did very good job in informing with changes and updates thank you both
- Gillo G.
Steve Egan was incredibly helpful throughout the process. Available anytime to talk and discuss options.
- William P. Princeton Junction, NJ
All of the people that we worked with were excellent, informative and efficient! Steve was especially excellent!
- Kayla P. Flemington, NJ
Great service and lovely people to work with
- Mallory H. Flemington, NJ
I was able to get quick responses to emails and phone calls even on weekends. The account managers walked me through everything, which was very helpful as this was my first time buying a house.
- Michael K. Somerset, NJ
Steve and his team did a great job at walking my wife and I through the mortgage application process. As new home buyers there were many unknown for us and the team was great at answering our questions.
- Eric C. Springfield, NJ
I can’t speak for everyone that works for GRA but Steve Egan was INCREDIBLE. He walked us through every detail and then would immediately send us an email outlining those details, was very friendly, responsible, and always available
- Ashley S. Branchburg, NJ
Exceptional Service and process
- Gregory H. TRENTON, NJ
Fast and efficent!! Easy and friendly service!! Top notch company and people that work there work hard and get the job done! Awesome!!!!!! 10 stars plus!
- Marianne N. SICKLERVILLE, NJ
They were very efficient.
- Mary R. MONROE TOWNSHIP, NJ
Friendly staff, quick responses, great results.
- Jessica C. Milford, NJ
Speedy replies; answered all questions
- Matthew Y. Asbury Park, IL
They went above and beyond to help me with my mortgage.
- Alison M. Colonia, NJ
Steve was extremely helpful and made loan process completely easy for me
- KRESHNIK C. Bridgewater, FL
Very easy -- online applications, signatures, etc. Nice straightforward people.
- Evan B. Pennington, GA
Staff were very attentive and thorough in their service. The online system facilitated the approval process.
- Gina L. Trenton, NJ
It was easy and simple and the response time was very, very quick!
- Ann Marie E. Hillsborough, NJ
Everything was great.
- Juliet J. Hamilton, NJ
The entire process was very easy and as someone who does not know much about the process, it was explained honestly and thoroughly to me.
- Carlin D. Franklin Park, NJ
Great Experience!
- Brian S. Hamilton, NJ
Looking back at our home purchasing experience earlier this year, we wanted to thank you very much for your help with financing. We were extremely impressed with how quickly you would return our calls and get things in order so that we could move forward. In the entire process, this was one of the easiest aspects. We had been through a lot in the years leading up to our decision to move. So when things went smoothly we did not take it for granted! Just wanted you to know that we appreciated it very much, and that we would not hesitate to recommend you.
- Renee & Raj G. Glen Gardner, NJ
I had a great experience working with Steven and his team
- Tetyana S. Edison, NJ
My agent Steve Egan was fabulous!!
- Valerie L. PRINCETON JUNCTION, NJ
Steve Egan was excellent to work with.
- Shabana M. PRINCETON, NJ
Great servicing experience with Steve Egan and rest of the team.
- Manas M. NORTH BRUNSWICK, NJ
Everyone was very helpful. The process was very simple due to the efforts of the team.
- Jennifer R. HILLSBOROUGH, NJ
Working with Steve and his team was a pleasure and we will give them the highest recommendation
- Jillian K. HILLSBOROUGH, NJ
Steve went above and beyond to work with us and get everything done on the short timeline we were given.
- Jacqueline S. CLARK, NJ
The GRA team provided outstanding service, very responsive and the use of technology made the process much easier.
- Robert L. PRINCETON, NJ
We had a great experience with the whole team of Steven Egan. We cannot thank you enough for the professionalism and guidance in our home buying process!
- Jo-An Q. SOMERSET, NJ
The team at Guaranteed Rate Affinity always works quickly to make sure we are taken care of. Jeff Egan kept up with rates for us so that we could refinance when we were completely comfortable.
- Rajeew G. GLEN GARDNER, NJ
Steve Egan. Plain and Simple. He went above and beyond our expectations. This is the second time we have worked with him and will go to no one else. He was there for us no matter the time of day to answer our questions, promptly and thoroughly. This refinance process with him was very smooth, amidst some very trying times.
- Joel B. PISCATAWAY, NJ
My experience was terrific
- Jeremy M. Lawrenceville, NJ
Steven Egan was wonderful to deal with
- Miriam E. Downingtown, PA
Great service, very professional.
- Marta B. Langhorne, PA
GRA has an amazing and extremely responsive team, making our home mortgage and purchase process a pain free endeavor.
- Justin M. High Bridge, NJ
They had the lowest rate we could find and we're very easy to deal with.
- Stephanie M. Hillsborough, NJ
Quick,informative,competitive rates
- Gloria J. Belmar, NJ
Overall a very positive experience.
- Richard S. BRANCHBURG, NJ
Steven Eagen and his team were very professional and helpful through the entire process.
- Pushkar B. PRINCETON JUNCTION, NJ
Steve Egan went above and beyond to help us get our dream home. We will forever be grateful!
- Kathleen B. FLEMINGTON, NJ
Excellent response time and terrific service. I was very impressed with the entire process.
- Bradley S. AVALON, NJ
The friendly customer service. Steven and his team were quick to answer all questions throughout this process.
- Patrick R. BRICK, NJ
the process was simple and the people we dealt with answered all questions promptly and were able to handle any issues that cropped up
- Leslie H. HILLSBOROUGH, NJ
Steve Egan and everyone I worked with at Guaranteed Rate was excellent. Responsive, prompt and always available when I had questions.
- Samuel R. MARLBORO, NJ
Steve Egan and his team were excellent. They got my mortgage approved and I closed in a month from the time we applied. Vincent Nastassi was excellent as well as was Jessica Stein and Marien Beers. Thanks to all
- Andrew P. MONROE, NJ
My representatives were quick to respond in any format (phone calls, texts, and emails) and were very understanding and patient. They were thoughtful and continuously checked in on my home purchase status and were overall outstanding in their communications and explanations of the steps I had to take to receive a loan for my first home purchase.
- Catherine W. GLEN GARDNER, NJ
Responsive, professional.
- Allison U. ASBURY, NJ
Made the process super easy
- Lauren W. HILLSBOROUGH, NJ
No issues, plenty of communication.
- Michael S. FRANKLIN PARK, NJ
Everyone is knowledgeable, very responsive and answers all questions.
- Beth F. BRIDGEWATER, NJ
Support from Steve Egan and Vince was excellent and truly appreciated!
- Samuel R. POCONO LAKE, PA
Steven Egan walked us through the process, answered all our calls and emails promptly, and treated us so very well.
- Jackson G. EWING, NJ
Steve and his team are super helpful and reliable. This was our second time using them and we would absolutely call them with any future mortgage needs.
- Devon M. HAMILTON TOWNSHIP, NJ
The whole process from start to finish was efficient, easily navigated online, and a team that was well synced and extremely knowledgeable each step of the way. Best experience!! Top notch customer service. Highly recommend
- Carey F. MANVILLE, NJ
They were very easy to work with and were very responsive to any questions I had throughout the entire process.
- David F. | Mar 2021 Bound Brook, NJ
Steven Egan and his team were amazing. They have the knowledgeable and professionalism to get things done.
- Arnold R. | Mar 2021 Tamiment, PA
It was an easy process and the team was great with handling all my questions
- Eugene O. | Mar 2021 Glen Mills, PA
Professionalism, Responsiveness, They made the process easy
- Nicholas R. | Mar 2021 Hillsborough, NJ
It was very supportive, connected and smooth process.
- Mohnish S. HILLSBOROUGH, NJ
Very responsive and explained the approval process very clearly.
- Florecita F. HAMILTON, NJ
Great Loan officer, Steve Egan. Would and already have recommended!
- Douglas K. HILLSBOROUGH, NJ
The team made the process very easy. The communicated everything they need on a timely basis.
- Justin R. PRINCETON JUNCTION, NJ
Great service - Steve and his team made the whole process every easy for me as I was a first time homebuyer
- Jonathan G. BRIDGEWATER, NJ
Supportive, punctual, knew what they were doing, and were always available to help and answer questions. :)
- Paul R. HILLSBOROUGH, NJ
Steve Egan and his team helped me throughout the mortgage process and closed the loan on time, Very satisfied with the service
- Bhanu Sireesha M. BELLE MEAD, NJ
Great customer service, timely responses to emails, knowledge people. I felt like I was in good hands with GRA.
- Edgar U. Hamburg, NJ
Excellent customer service
- Staci J. Parlin, NJ
Steve Eagan and team are top notch.
- Jason D. Manasquan, NJ
Great personal service. Was able to close very quickly.
- Colleen A. Trenton, NJ
Very responsive, communicative, patient, easy to work with
- Beth E. Trenton, NJ
They answer all my questions when I need
- Wilfredo R. Hamilton, NJ
Steve was awesome and answered my calls at all times of day or got back to me very promptly if unable to answer. He answered all of my questions and addressed all concerns with ease.
- Katherine J. Hillsborough, NJ
Great service and communication.
- Brian S. Hamilton, NJ
Communication was amazing throughout the process and always friendly and kind.
- Justin D. Hazlet, NJ
The team members made us feel prioritized, heard, and cared about.
- Gerard H. - Matawan, NJ | Aug 2021 Matawan, NJ
Steve helped me clearly understand the process and all of the numbers. I'm generally very anxious when it comes to financial things, mainly because I don't understand the process of loans/taxes/etc., but he was so wonderful and walked me through the entire thing from start to finish.
- Carlin D. - Hillsborough, NJ | Aug 2021 Hillsborough, NJ
Everything from the first step was well explained and simple. Everyone was great to deal with and the process was very streamlined.
- Jennifer P. - Wall, NJ | Jul 2021 Wall, NJ
very excellent service, great experience!
- sonal P. - East Windsor, NJ | Jul 2021 East Windsor, NJ
All employees i dealt with were intelligent and attentive. The document portal was a breeze
- Christopher W. - Hillsborough, NJ | Jul 2021 Hillsborough, NJ
Steve and his team were amazing! Very professional, helpful, and extremely responsive. I would recommend this team to anyone!
- Alissa S. - Clifton, NJ | Jul 2021 Clifton, NJ
Because they were very helpfull
- Syed W. - Princeton, NJ | Jul 2021 Princeton, NJ
The process was painless and quick. All members of their team that I worked with were very professional, kind, and accommodating.
- Dianne D. - Somerville, NJ | Jul 2021 Somerville, NJ
The process was fairly simple and easy. Steven Egan’s team was very prompt when it came to responding to emails and explaining the loan process to me.
- Claudie J. - West New York, NJ | Jul 2021 West New York, NJ
Great communication throughout the process; The team is organized, informative, and addressed our issues in a timely manner.
- Irish T. - East Brunswick, NJ | Jul 2021 East Brunswick, NJ
Exceptional service and were always available to answer any question we had
- Kristal L. - Brick Township, NJ | Jun 2021 Brick Township, NJ
Pleasure working with Steve Egan and his team. So much easier than expected and made the entire buying process so much easier.
- Nicholas N. - Belle Mead, NJ | Jun 2021 Belle Mead, NJ
Easy, friendly, helpful, good rate
- Ian P. - North Brunswick, NJ | Jun 2021 North Brunswick, NJ
Reliable, helpful, fast and always available to take our calls or respond to our emails
- Andrea A. - Somerset, NJ | Jun 2021 Somerset, NJ
Communication from the loan processor could be a bit better.
- Jean M. - Hillsborough, NJ | Jun 2021 Hillsborough, NJ
Very responsive, communicative, patient, easy to work with
- Beth E. - Plainsboro, NJ | May 2021 Plainsboro, NJ
They answer all my questions when I need
- Wilfredo R. - New Brunswick, NJ | May 2021 New Brunswick, NJ
Steve was awesome and answered my calls at all times of day or got back to me very promptly if unable to answer. He answered all of my questions and addressed all concerns with ease.
- Katherine J. - Chatham, NJ | May 2021 Chatham, NJ
Communication was amazing throughout the process and always friendly and kind.
- Justin D. - Galloway, NJ | May 2021 Galloway, NJ
Great service and communication.
- Brian S. - Hamilton Township, NJ | May 2021 Hamilton Township, NJ
Great customer service, timely responses to emails, knowledge people. I felt like I was in good hands with GRA.
- Edgar U. - BROOKLYN, NY | Apr 2021 BROOKLYN, NY
Excellent customer service
- Staci J. - Woodbridge Township, NJ | Apr 2021 Woodbridge Township, NJ
Great personal service. Was able to close very quickly.
- Colleen A. - Trenton, NJ | Apr 2021 Trenton, NJ
Steve Eagan and team are top notch.
- Jason D. - Manasquan, NJ | Apr 2021 Manasquan, NJ
Steven Egan and his team were amazing. They have the knowledgeable and professionalism to get things done.
- Arnold R. - Elizabeth, NJ | Mar 2021 Elizabeth, NJ
They were very easy to work with and were very responsive to any questions I had throughout the entire process.
- David F. - Piscataway, NJ | Mar 2021 Piscataway, NJ
It was an easy process and the team was great with handling all my questions
- Eugene O. - Glen Mills, PA | Mar 2021 Glen Mills, PA
Steve Egan was excellent.
- William P. - Princeton Junction, NJ | Mar 2021 Princeton Junction, NJ
Professionalism, Responsiveness, They made the process easy
- Nicholas R. - Hillsborough, NJ | Mar 2021 Hillsborough, NJ
Good service
- Mary D. - Sommerest, NJ | Mar 2021 Sommerest, NJ
The whole process was very efficient. Steve Egan was remarkable at every point. He answered all of our questions in plenty of detail and did everything we needed proactively.
- Matthew C. - Hillsborough, NJ | Sep 2021 Hillsborough, NJ
Simple, fast approvals. Steve Egan was always available for me and the process was painless
- Aaron L. - Skillman, NJ | Sep 2021 Skillman, NJ
Steven and his team were there to support and answer our questions every step of the way.
- Melissa B. - Somerset, NJ | Sep 2021 Somerset, NJ
very dynamic easy to communicate, guide through the whole process with ease
- Olga S. - Hillsborough, NJ | Sep 2021 Hillsborough, NJ
Ease of use, communication
- Barry V. - Somerville, NJ | Sep 2021 Somerville, NJ
They were excellent! They were so caring and understanding all through the process. Their team work relationship with the client service were one I have never been experience that eased my mind. I was dreading the process due to my last experience and they surely proved me wrong!! I have recommended them already to people and can’t stop bragging about the process !
- Suzanne R. - Toms River, NJ | Sep 2021 Toms River, NJ
Fantastic work by Nicole and Steve
- Ram R. - Norwood, NJ | Sep 2021 Norwood, NJ