What people are saying... What people are saying... Back to profile
Easy transaction with knowledgeable staff.
- Lori C. Sanford, FL
Clear and frequent updates on the loan process which made it very easy.
- Joseph L. Orlando, FL
Very helpful and no major problems
- Harold W. PORT ORANGE, FL
Extremely easy to work with.
- Felipe S. | Mar 2021 Winter Springs, FL
Excellent customer service from Michael Floyd. Came through on everything that was promised.
- Filippe B. | Mar 2021 Lake Mary, FL
Michael Floyd did a great job
- Siyuan Y. ORLANDO, FL
The best Loan Officers in the business
- Jose P. CLERMONT, FL
Michael was very responsive and helpful
- Nicholas D. KISSIMMEE, FL
Great communication and very easy process to close my refinance.
- Heidy L. OVIEDO, FL
Michael has been an essential part of this process and the entire team was on point
- Amarilis N. ORLANDO, FL
They were on point throughout, regardless how busy Micheal was he reached out and told me “give me a few minutes and I am all yours”. The attitude he had was outstanding to say the least considering that I have forgotten or that I truly couldn’t grab the understanding at times he took out the time the patience for professionalism the feeling of knowing that he would take care of it at any point gave me the confidence to always want to deal with a person like him. When the rates started to fluctuate Michael made it his business to keep me at a low rate and the beauty of it is that everything he said he followed through. This was not my first home but the following through the consistency was my first time experiencing that and I absolutely absolutely would have my family look no further.
- Rosario T. Kissimmee, FL
Very professional and worked hard to get me the best rates and outcomes
- Frederick M. Kissimmee, FL
Efficient and friendly service
- Cori C. Maitland, FL
The experience I received with Guaranteed Rate Affinity was unmatched. I always received quick responses, thorough education, frequent updates and kind service.
- Diaundra L. Eustis, FL
Because of Michael Floyd. He was definitely the reason this process was smooth as it was.
- Diogo M. Kissimmee, FL
For the dedication and commitment the provided us thru this process
- Lissa F. Kissimmee, FL
Michael Floyd and Vanessa Esquivel was awesome and a pleasure to work with
- Brenda W. - Altamonte Springs, FL | Aug 2021 Altamonte Springs, FL
GRA did a great job getting me through the approval process in unde r20 days
- August M. - Orlando, FL | Aug 2021 Orlando, FL
Great support from my loan officer
- Roberto C. - Orlando, FL | Aug 2021 Orlando, FL
Good prompt efficient
- Chaithanya R. - Orlando, FL | Aug 2021 Orlando, FL
I gave the rate I did because Michael Floyd was awesome to work with. We ran into multiple extensions of the rate lock due to the builder having issues. Michael was able to accommodate and fought for my rate lock time and time again. He was very hands on and a great communicator. He put the Peddle to the metal when it was needed, and was constantly giving great service and communication. Michael Floyd is a A+ Employee that is worth every penny plus whatever he is paid. A true fast paced hard worker.
- EVAN H. - Port Charlotte, FL | Aug 2021 Port Charlotte, FL
The great customer service delivered by Michael Floyd and kept me informed during each phase of the process.
- LESLIE G. - Corona, NY | Aug 2021 Corona, NY
Overall great customer service & set realistic expectations.
- Jason A. - Orlando, FL | Jul 2021 Orlando, FL
Michael Floyd Did a great job!
- Terry G. - Meridian, ID | Jul 2021 Meridian, ID
Michael and his team was very on point with everything. He made sure all documents were in before we even started to look for a house. When it came time to put an offer in, all documents were already filed and all that was needed was updated bank statements and paychecks. We even closed 1-2 weeks earlier than what was planned. Everything was very smooth and not overwhelming.
- Aarnout B. - Orlando, FL | Jul 2021 Orlando, FL
GRA did a great job with everything.
- Corretta B. - ORLANDO, FL | Jul 2021 ORLANDO, FL
Michael was always extremely responsive and transparent.
- Sarah L. - FPO, AE | Jun 2021 FPO, AE
As Alway Mike and Team came thru when another cant! Thanks for the simple, fast, and fair way you always treat us, Mike!
- Frank R. - DeBary, FL | Jun 2021 DeBary, FL
It was a wonderful experience. We closed faster than normal time.
- Penelope G. - Orlando, FL | Jun 2021 Orlando, FL
Because of Michael Floyd. He was definitely the reason this process was smooth as it was.
- Diogo M. - KISSIMMEE, FL | May 2021 KISSIMMEE, FL
The experience I received with Guaranteed Rate Affinity was unmatched. I always received quick responses, thorough education, frequent updates and kind service.
- DIAUNDRA L. - Eustis, FL | May 2021 Eustis, FL
For the dedication and commitment the provided us thru this process
- Lissa F. - Saint Cloud, FL | May 2021 Saint Cloud, FL
Very professional and worked hard to get me the best rates and outcomes
- Frederick M. - Groveland, FL | Apr 2021 Groveland, FL
They were on point throughout, regardless how busy Micheal was he reached out and told me “give me a few minutes and I am all yours”. The attitude he had was outstanding to say the least considering that I have forgotten or that I truly couldn’t grab the understanding at times he took out the time the patience for professionalism the feeling of knowing that he would take care of it at any point gave me the confidence to always want to deal with a person like him. When the rates started to fluctuate Michael made it his business to keep me at a low rate and the beauty of it is that everything he said he followed through. This was not my first home but the following through the consistency was my first time experiencing that and I absolutely absolutely would have my family look no further.
- Rosario T. - Orlando, FL | Apr 2021 Orlando, FL
Efficient and friendly service
- CORI C. - APOPKA, FL | Apr 2021 APOPKA, FL
Extremely easy to work with.
- Felipe S. - Winter Springs, FL | Mar 2021 Winter Springs, FL
The process was seamless
- APRIL C. - Longwood, FL | Mar 2021 Longwood, FL
Excellent customer service from Michael Floyd. Came through on everything that was promised.
- Filippe B. - ALTAMONTE SPRINGS, FL | Mar 2021 ALTAMONTE SPRINGS, FL
Because Michael made the process seamless, easy, and fast!
- Katrina P. - Sanford, FL | Sep 2021 Sanford, FL
Working with Michael Floyd was a blast, he provided excellent customer service and shares his knowledge!
- Brian B. - Orlando, FL | Sep 2021 Orlando, FL