What people are saying... What people are saying... Back to profile
Megan Wells made this process easy. I am very grateful to have worked with her and this team.
- Kip J O Fallon, MO
Megan and team were extremely helpful. Anthony and Jessica, Megan, all involved were truly very nice to communicate with. Very informative, answered all my questions, and were very prompt. Never once did I have to wait for anyone to get back to me. They were simply put, awesome. If I'm ever in N.J., I will come thank them in person. I will absolutely recommend this company, and in particular--TEAM MEGAN.
- Randall P Blakely, PA
Loan Team was very helpful and professional. All documents were prepared in timely fashion and procedures well explained.
- Roman D. Basking Ridge, NJ
Megan Wells and team, Debra & Adrienne were fantastic!! This was the most professional and the easiest home mortgage process that I've ever experienced. I have made this journey 6-7 times and I cannot say THANK YOU enough for the tremendous support I received from the team! A+ Keep up the great work. :o)
- Michael H Flagstaff, AZ
My experience with Guaranteed Rate Affinity was excellent. They went above and beyond to provide a level of customer service that is lost in this day and age. I hope I have the opportunity to work with them again in the future. They represent how every company should strive to treat their customers. They were dedicated, efficient, and extremely hardworking. Keep up the great work!
- Andrew G Albuquerque, NM
Megan Wells and Kenneth Schmidt were absolutely great! They made the process very simple and easy for me. It was great to work with them. Thank you! Sincerely, Juan Carlos Babilonia
- Juan Carlos B Farmington Hills, MI
Megan, Anthony, and Angela did an outstanding job. I could not have asked for a better team staying in touch with me, answering my questions, and helping me through this process. I appreciate everything that everyone did to help make the dream house for my wife and I come true. Thank you all very much. You did an outstanding job.
- Julia A West Chester, PA
You guys make it easy! From the first call, through any hand-offs, everyone was very professional and knowledgeable. Everything was explained in detail, and follow-up was thoughtful and planned. Thanks for everything!!
Super easy process and the team was so amazing. Leslie, Tony, and Megan literally called me on a Saturday to help! So cool.
- Lucas A. Centennial, CO
GRA was painless to work with. The online tool was excellent and easy to use. The process was fast.
- Mark H.
excellent response to questions and concerns. always very helpful
- Loran B.
Very quick to respond to questions and knowledge with answers.
- Derek M.
Good rates, good service, good communication, ease of DocuSign
- Rebecca S.
The whole process went smoothly. The team was always available to answer questions and proactively updated me on the status of the process.
- Nowell K.
They were very helpful and quick to respond to us.
- Marc M.
Very friendly and helpful representatives! They are wiling to answer any question in a timely manner.
- Kimberly M.
Steve Morris is amazing. He really took the time to be sure I understand what was happening each step.
- Elissa C.
Customer service was top notch- all questions answered and we truly felt like GRA had our best interest at heart.
- James D.
Dependable, caring, accessible, supportive of every need and question. Communication was exceptional from all team members.
- Elissa C.
Steve was very professional and friendly. He was patient in answering all of our questions and concerns. We are confident we got a competitive rate.
- Elissa C.
Very helpful staff and extremely friendly. Rates were good and it was great working with a lender who does direct business with the company I work for.
- Cortney H.
Because of John Bostwick. John provided a personal touch, was always available, helped explain things to us. It was because of our previous loan experience with John that we chose hima gain this time.
- Elissa C.
GRA has very competent and friendly employees who truly care about your mortgage needs. Also, their mortgage rates can't be beat.
- Douglas R. Nixa, MO
Excellent customer service and responsiveness
- Matthew D. Elberton, GA
Every part of the process was handled beautifully, smoothly, and professionally. It was a pleasure!
- Carissa N. San Diego, CA
Great communication, very friendly loan officer and a great rate!
- William B. INDIANAPOLIS, IN
Megan and her team took care of everything and made my home purchase entirely stress free
- Stephen B. Tucson, AZ
They made the whole process so easy. They answered all our questions on time.They have an excellent service.
- Salahadin A. Marana, AZ
Extremely smooth process and a great team
- Kameswari D. Hummelstown, PA
Excellent and easy process with little stress
- James O. Chattanooga, TN
Everybody I interacted with was very helpful in getting my loan moving forward.
- Lorenzo A. White, GA
Everyone was easy to work with and took the time to answer and explain all my questions.
- Matthew H. Boiling Springs, SC
My main contacts with your organization, Megan Wells and Kevin Heron, were extremely professional, helpful and responsive, making my home-buying process smooth and enjoyable from start to finish!
- Jeremy K. MAYFIELD, KY
Megan was wonderful; however, Robin was phenomenal!
- Edwin G. LAKEWOOD RANCH, FL
quick service / competitive rates / very helpful team (Megan Wells)
- Duane S. BOISE, ID
couldn't be happier with my service and rate
- Miguel G. STAFFORD, VA
Very professional, detailed & timely.
- Rodney G. ELGIN, SC
Great customer service, loan process and rates
- Joshua A. HIGHLAND PARK, IL
Absolutely amazing service from Megan Wells, Tony Mazzochi, and Robin Hillman. The absolute best!
- Christian C. BIRMINGHAM, MI
Easy to work with, great service, and FAST!!
- Richard C. Suffolk, VA
Great service. Most competitive rate. Easiest process.
- Robert T. Mooresville, NC
Megan, and everyone else, were great. Very competant, patient, professional and efficient.
- Nancy F. Skillman, NJ
It was the easiest and fastest close that I have ever had in my life! They kept me informed of what steps were needed from me and didn’t require me to jump through hopes.
- Lashawn A. Sahuarita, AZ
Great job, closed on time
- Daniel W. HENDERSONVLLE, CO
Excellent customer service
- Normand G. Hyannis, CO
Easy process and closed on time.
- Kyle D. Midland, FL
Very collaborative, excellent communication and service
- Andrew T. CHICAGO, CT
It was a pleasure working with the team. Everyone was pleasant and very customer service oriented.
- Tong X. Seattle, TX
Fantastic customer service and speed and accuracy
- David R. Paducah, KY
The folks were easy to work with and took the time to answer my questions regardless of how stupid they were
- Kristan S. Grove City, OH
Megan and Robin both helped us in timely manner. We were in time crunch and they made sure that we can do closing on time.
- Ashishkumar S. South Lyon, MI
Quick and responsive as well as reliable.
- Jeremy F. Eunice, NM
Fluidity, and a streamlined transaction.
- Koshan A. Bainbridge Island, WA
Very helpful and pushed things along as fast as possible!
- Nicholas S. Lindale, TX
Fast and attentive customer service. Team always accessible and responsive.
- Kristine U. Portage, MI
Service and communication was great. Megan and her team made the process easy.
- Alexander G. Imperial, PA
Hands down- the quality of service we received from Megan Wells and her associates.
- Donald E. Gastonia, NC
Very responsive and nice people
- Peter S. FINKSBURG, MD
Great service and responsiveness.
- Joshua E. FENTON, MO
Great team to work with. Super easy process
- Zachary C. YORK, SC
Megan and Adrienne were amazing. So professional, helpful and knowledgeable.
- Susan M. BLACKWOOD, NJ
They made the process so easy! Loved the digital mortgage application and flash closing!
- Lisa V. ST CHARLES, IL
I liked the automated process of uploading documents on line and the use of a remote notary.
- Erik S. APEX, NC
The process was simple, great communication during these difficult times. Megan & her team were friendly, helpful and professional throughout the process.
- Robert R. CAVE CREEK, AZ
Very good service. Questions answered promptly and good experience overall.
- Robert R. York, PA
The GRA team is friendly and professional.
- Hector S. Macon, GA
Megan Wells and the team were very responsive, provided regular updates, and made the process of refinancing extremely easy.
- Kristina R. Raritan, NJ
Because they provided an excellent service to me
- Kobby A. Lansdale, PA
Megan and Adrienne were particularly great. Smooth and speedy. They're like unicorns.
- John M. Chicago, IL
I got a very good loan and the application process is excellent.
- Nancy C. Rancho Mirage, CA
Very responsive and transparent throughout the whole process.
- Braxton F. Charlestown, IN
Great follow-up and service
- Ricardo C. Kannapolis, NC
Very accommodating and easy to work with
- Sheryl P. PEMBROKE PINES, FL
Fantastic communication and great support.
- Brian H. HANOVER, MD
Excellent customer service every step of the way
- Sherry C. PALM BEACH, FL
Smooth, quick and great communication throughout the process.
- Andres A. MOUNT ARLINGTON, NJ
The process was smooth and information requests were reasonable.
- Alfred T. VIRGINIA BEACH, VA
Their effectiveness in communication and seeing to it that a promise made is one kept. That is rear.
- Gregory S. FORT WORTH, TX
Because what they did and how they did it was truly amazing, after getting the run around by other big banks
- Omar S. ROME, GA
Everything went very smoothly from start to finish. Megan and her team were friendly and courteous through the whole process
- Simon B. SPOKANE, WA
Phenomenal and professional service!
- Lilia R. FISHERS, IN
They did everything right and timely
- David C. PRAIRIEVILLE, LA
Fast closing and great interest rate.
- Kevin D. EAST WENATCHEE, WA
The process was very easy and my representatives were very friendly and knowledgeable.
- Denise W. MARLTON, NJ
Megan was fantastic from start to finish. The rate was excellent and the process was easy.
- Paul S. CENTENNIAL, CO
All around great experience! Every representative was professional, courteous and above all very friendly. Always responded quickly to all emails and phone calls.
- Donna L. BLACKWOOD, NJ
Great customer service, awesome team!
- Jacob B. | Mar 2021 Gulf Breeze, FL
They made the process very easy.
- Thomas M. | Mar 2021 Newington, CT
The people were friendly, attentive and helpful.
- Gregg B. | Mar 2021 HOUSTON, TX
Good service and follow up
- Angela H. | Mar 2021 Rosemount, MN
Quick response to all emails and overall quality of service. They kept us on track with updates, leaving us with less to worry about.
- Robert C. PENDLETON, IN
Megan and her team are awesome to work with. They go the extra mile to ensure that we are taken care of throughout the evening process.
- Robert H. FORT WORTH, TX
From start to finish the team was informative, timely and helpful. Megan, took the time to select the best program for my goals, Steven ensured I provided only the pertinent paperwork required for the refinance and Adrienne got it wrapped up with speedy efficiency. I knew what I needed to do every step of the way. The refinance was processed quickly. I truly appreciated everyone’s hard work in getting this accomplished for my family.
- Gloria G. MOUNT LAUREL, NJ
Wonderful service, great rates, and a super easy process! Thank you so much!
- Judy C. Roseville, CA
The commutation and response time was excellent
- Samuel D. Port Saint Lucie, FL
Great VP leading my loan process
- Gary M. Raleigh, NC
Service, response to question is very good
- Thomas E. Tampa, FL
The team came through and met the tight deadline
- Ganesh S. Englewood, CO
Megan was a helpful resource throughout the process and our loan closed on time.
- Quinn H. Wildwood, MO
The team was efficient, knowledgeable and guided me through the process.
- Raymone J. Baltimore, MD
Everything went well and closing was quicker than I expected.
- Amber H. Pittsburgh, PA
Great service and communication !!!
- James S. Sewickley, PA
Affordable rates and very good service!
- Nikolay R. Sharon, MA
Megan Wells and her team were awesome. Megan walked me through the whole process, was very responsive and my closing went smoothly.
- Andres D. Tucson, AZ
the staff was responsive, helpful and professional.
- James M. Houston, TX
efficient process, great communication, always available to answer questions and concerns.
- Ann C. - Stamford, CT | Aug 2021 Stamford, CT
Very knowledgeable VP and super fast processing.
- Alicia C. - Hayward, CA | Aug 2021 Hayward, CA
The support and customer service was outstanding throughout the process.
- Stephen M. - Key west, FL | Aug 2021 Key west, FL
Ease of use and speedy close
- Kelly D. - Union, NJ | Aug 2021 Union, NJ
Great rate, clear fast communication and superb professionalism
- Jesse S. - San Diego, CA | Aug 2021 San Diego, CA
Fastest Close I've ever had
- Ryan V. - Chicago, IL | Aug 2021 Chicago, IL
Everyone involved in our loan application process was friendly and willing to answer questions
- Craig R. - Tucson, AZ | Aug 2021 Tucson, AZ
The entire process was very easy and everyone was very professional.
- Adrian M. - Owens Cross Roads, AL | Aug 2021 Owens Cross Roads, AL
Above and beyond communication and service
- Christopher P. - Coraopolis, PA | Aug 2021 Coraopolis, PA
They were quick to respond and professional and very informative.
- Rebecca S. - Fort Worth, TX | Jul 2021 Fort Worth, TX
Nothing went wrong during our process and we had fantastic service - very responsive
- Jennifer C. - Essex Junction, VT | Jul 2021 Essex Junction, VT
Megan Wells is amazing!
- Jenifer P. - Leominster, MA | Jul 2021 Leominster, MA
Megan Wells was very helpful
- Milagros R. - Fort Lauderdale, FL | Jul 2021 Fort Lauderdale, FL
Very happy with the service
- Dushyanth P. - Round Rock, TX | Jul 2021 Round Rock, TX
Great experience, very easy and low stress
- Katherine B. - Oakley, CA | Jul 2021 Oakley, CA
Morgan Wells and her team did a great job to keep the process moving, keeping us informed and we’re always available in case of questions.
- Ronny R. - Mableton, GA | Jun 2021 Mableton, GA
The process was easy
- Anthony R. - Pen Argyl, PA | Jun 2021 Pen Argyl, PA
Easy to work with
- Christina M. - St. Louis, MO | Jun 2021 St. Louis, MO
Ever step of the process was streamlined and Megan Wells and the rest of the team were always available if I had any questions or concerns.
- Trent T. - Wheaton, IL | Jun 2021 Wheaton, IL
Very helpful throughout the process
- Kenneth C. - Cincinnati, OH | Jun 2021 Cincinnati, OH
Everyone involved was competent, friendly and helpful.
- Zachary L. - East Brunswick, NJ | Jun 2021 East Brunswick, NJ
Megan went above and beyond to help us close close to the originally planned date. The only reason I didn't rate this a "10" is that I felt like Megan was too optimistic about the process. I would have preferred a bit more realism. I also would have liked better communication - there were a couple of times where I left voicemails that didn't get returned for a couple of days. That caused additional stress near the end of the process. We ultimately got it done, though, and I really appreciated her tenacity throughout.
- Brett W. - Marietta, GA | Jun 2021 Marietta, GA
Fast and easy to work with.
- Hector C. - Lawndale, CA | Jun 2021 Lawndale, CA
Lots of communication.
- Kean J. - Gillette, WY | Jun 2021 Gillette, WY
Great service and communication !!!
- James S. - Mount Pleasant, SC | May 2021 Mount Pleasant, SC
Everything went well and closing was quicker than I expected.
- Amber H. - Pittsburgh, PA | May 2021 Pittsburgh, PA
Affordable rates and very good service!
- Nikolay R. - Melrose, MA | May 2021 Melrose, MA
Megan Wells and her team were awesome. Megan walked me through the whole process, was very responsive and my closing went smoothly.
- Andres D. - Bagdad, AZ | May 2021 Bagdad, AZ
the staff was responsive, helpful and professional.
- James M. - St. Augustine, FL | May 2021 St. Augustine, FL
The commutation and response time was excellent
- Samuel D. - Pringle, PA | Apr 2021 Pringle, PA
Wonderful service, great rates, and a super easy process! Thank you so much!
- Judy C. - Roseville, CA | Apr 2021 Roseville, CA
Great VP leading my loan process
- Gary M. - Granby, MA | Apr 2021 Granby, MA
Service, response to question is very good
- Thomas E. - Naperville, IL | Apr 2021 Naperville, IL
Great service and rate
- Marilyn W. - Bernardsville, NJ | Apr 2021 Bernardsville, NJ
The team came through and met the tight deadline
- Ganesh S. - Broomfield, CO | Apr 2021 Broomfield, CO
Megan was a helpful resource throughout the process and our loan closed on time.
- Quinn H. - Brandon, FL | Apr 2021 Brandon, FL
The team was efficient, knowledgeable and guided me through the process.
- Raymone J. - Yonkers, NY | Apr 2021 Yonkers, NY
They were great!
- Amy H. - Poulsbo, WA | Mar 2021 Poulsbo, WA
Great customer service, awesome team!
- Jacob B. - Hollywood, FL | Mar 2021 Hollywood, FL
Was a very smooth process
- Justin M. - Tracy, CA | Mar 2021 Tracy, CA
They made the process very easy.
- Thomas M. - Manchester, CT | Mar 2021 Manchester, CT
The people were friendly, attentive and helpful.
- Gregg B. - Trumbull, CT | Mar 2021 Trumbull, CT
Good service and follow up
- Angela H. - Rosemount, MN | Mar 2021 Rosemount, MN
Process of refinancing went smooth, Megan Wells and her team were great to work with
- Alana D. - Danbury, CT | Sep 2021 Danbury, CT
Megan Wells was an absolute pleasure to work with - can’t recommend her highly enough!
- Lyndsey C. - Prosper, TX | Sep 2021 Prosper, TX
Very good staff to work with.
- Younwoong C. - San Diego, CA | Sep 2021 San Diego, CA
Megan and Wendy were awesome to work with. They communicate very well and helped us along the way to get things done quickly
- Timothy C. - Ossian, IN | Sep 2021 Ossian, IN