What people are saying... What people are saying... Back to profile
Matthew Kiss and his team helped to make the mortgage process seamless. He carefully tracked the market and locked us into a great rate at the perfect time. We would recommend him to anyone and everyone we can if possible!
- Rafael R. Berkeley Heights, NJ
My loan team with Matt, Sandra and others were fantastic! This was the best and fastest home loan process I've ever experienced and have been gushing over you all to everyone I encounter. More people should work with your company because this is how obtaining a mortgage should be. We appreciate all the help and prompt response from everyone. Thanks for making this so easy!
- Ayana A. Union, NJ
My only issue was the constant request for bank statements that I had already provided on numerous occasions. Otherwise, I found everyone extremely easy to work with and the human interaction was excellent.
- Keith P. Scotch Plains, NJ
Matt Kiss was awesome. As a first-time homebuyer, he helped navigate every piece of the process. He's amazing.
- Stephanie J. Livingston, NJ
When it's time for me to refinance or to purchase more properties in the near future I'll contact Matt.
- Jerrell H. Union, NJ
My loan officer Matt Kiss was very patient with advising us as first time home buyers
- Wilky R Bound Brook, NJ
With every person I dealt with they could not have been more professional and helpful. No matter what question I asked, was answered with a prompt and very courteous reply. I had the great pleasure of working with Matt Kiss, Jaime Kandell and James Hazlett. Your company should be extremely proud and I would say very fortunate to have such a wonderful, caring and efficient staff!
- Sandra B clark, NJ
Matt Kiss and his team were awesome!
- Geoffrey C.
Smooth process, helpful and attentive staff, good rate
- Jason P.
Were able to close with lightning speed and rescued me from crisis
- Vishal B. Cranford, NJ
Have worked with Guaranteed previously and both times very satisfied
- Sandra B. clark, NJ
Matt KISS and team were awesome! Answered my questions, and the process was seamless!
- Christi B. Phillipsburg, TX
I had a great experience and exceeded my expectations.
- Hanz S. Westfield, NJ
quick response to questions or concerns
- Eugene M. Kenilworth, NJ
Matt Kiss and his team did a spectacular job securing me my loan and guiding me through the process.
- Marc D. Scotch Plains, NJ
because of their respectful behavior, their patience and kindness towards me
- Henry D. Elizabeth, NJ
Matthew and his team were very professional from start to finish and made the entire process easy and enjoyable.
- Charles T. Cranford, NJ
Excellent customer service
- Cathleen M. Linden, NJ
Excellent service. Very easy.
- Geoffrey C. CRANFORD, NJ
Good communication, good service, great rate
- Jason P. MOUNTAINSIDE, NJ
Matt Kiss was outstanding. He was very responsive and went above and beyond to make sure we received our mortgage in a tight window and during tumultuous financial markets/pandemic.
- Scott L. WESTFIELD, NJ
All of the individuals involved in the process were professional, polite and responded to our inquiries promptly. The website was very straight forward and easy to navigate for uploading documents etc.
- Michael D. Westfield, NJ
Clear & fast communication.
- Gustavo G. Clark, NJ
great people to work with
- Amir S. Union, NJ
Everything was perfect. Very smooth!
- Douglas S. New Egypt, NJ
Very easy to work with and the team was very helpful and responsive
- James S. Scotch Plains, NJ
The service was on point and my agents were all helpful and professional.
- Fabio F. KENILWORTH, NJ
They have been very helpful in both our mortgage and refinancing processes.
- Andrea D. CRANFORD, NJ
Great service, made the entire process very easy, answered all questions promptly, great rate!
- Jennifer B. MONMOUTH BEACH, NJ
I have done the refinance process few times already and I also work in the industry. Giving these scenarios, Guaranteed Rate process was the easiest and most efficient I ever experienced.
- Melisa R. BRIDGEWATER, NJ
Responsive, organized, and professional!
- Caitlin F. CRANFORD, NJ
Matt Kiss' team worked quickly and professionally.
- Ryan B. COLONIA, NJ
Everything was clear, concise and direct with no gray area
- Dino H. CRANFORD, NJ
Least painful part of the process! Matt, Vince, Jessica and Jamie were quick, efficient, clear and responsive. So much more than I ever expected from a bank! I've been singing their praises to everyone looking for a mortgage and will continue to do so.
- Amrita R. STATEN ISLAND, NY
I have had good transactions and interactions in the past with mortgage lenders, however, the experience I had with Matt and his team from Guaranteed Rate was exceptional. The level of communication, attentiveness and knowledge was 2nd to none. When I need another mortgage, I don't foresee myself going anywhere else.
- Charles T. | Mar 2021 Manahawkin, NJ
The entire team is very knowledgeable and effective
- William W. | Mar 2021 Manville, NJ
Quick, flexible, thorough.
- Richard V. WESTFIELD, NJ
Professional, friendly, always available dor questions, timely.
- Marc D. ANNANDALE, NJ
Excellence service. Was in constant communication with GRA members throughout the proces
- Robert C. MORRISTOWN, NJ
Matt and his team guided me through the process and was always available to answer my questions. I did not have to wait long for my documents to get processed and for the loan to close.
- Matthew G. WESTFIELD, NJ
The people my wife and I dealt with throughout the entire loan process were extremely helpful and prompt in any information that we needed to obtain
- Kevin G. Belleville, NJ
Everyone I dealt with was extremely helpful and knowledgeable. They made us feel comfortable and answered any questions we had. They made the whole process less stressful and made it an easy-going process and we are extremely thankful for that!
- Kimberly M. Asbury, NJ
As a forst time home buyer, Matthew ,Vincent and Jamie were so helpfull, made my first time home buyer experience easy .. Thank you.
- Rabi R. Linden, NJ
Superior customer service and an awesome rate!
- Vincent N. - Siclerville, NJ | Aug 2021 Siclerville, NJ
Good service, great rate
- Julian S. - Brooklyn, NY | Aug 2021 Brooklyn, NY
Professionals , great team
- Annette T. - North Plainfield, NJ | Aug 2021 North Plainfield, NJ
They were very responsive and helpful and I was able to buy my house with little to know issues
- Renee J. - Brooklyn, NY | Aug 2021 Brooklyn, NY
Easy to work with. Matt was great
- Sherry P. - Westfield, NJ | Jul 2021 Westfield, NJ
Amazing communication from everyone.
- Desiree M. - Bayonne, NJ | Jul 2021 Bayonne, NJ
Very helpful
- Maria M. - Hillside, NJ | Jun 2021 Hillside, NJ
Easy to work with and received the best rate
- Geoffrey B. - Jersey City, NJ | Jun 2021 Jersey City, NJ
Excellent service. Great rate and very easy to work with
- Antonio L. - Livingston, NJ | Jun 2021 Livingston, NJ
Excelent responsiveness, integrity and customer service.
- Travis H. - Cranford, NJ | Jun 2021 Cranford, NJ
As a forst time home buyer, Matthew ,Vincent and Jamie were so helpfull, made my first time home buyer experience easy .. Thank you.
- Rabi R. - Bronx, NY | May 2021 Bronx, NY
The The people my wife and I dealt with throughout the entire loan process were extremely helpful and prompt in any information that we needed to obtain
- Kevin G. - Belleville, NJ | Apr 2021 Belleville, NJ
Quick and efficient
- Kevin P. - New York, NY | Apr 2021 New York, NY
Everyone I dealt with was extremely helpful and knowledgeable. They made us feel comfortable and answered any questions we had. They made the whole process less stressful and made it an easy-going process and we are extremely thankful for that!
- Kimberly M. - Linden, NJ | Apr 2021 Linden, NJ
I have had good transactions and interactions in the past with mortgage lenders, however, the experience I had with Matt and his team from Guaranteed Rate was exceptional. The level of communication, attentiveness and knowledge was 2nd to none. When I need another mortgage, I don't foresee myself going anywhere else.
- Charles T. - Cranford, NJ | Mar 2021 Cranford, NJ
The entire team is very knowledgeable and effective
- William W. - Manville, NJ | Mar 2021 Manville, NJ
Excellent Service
- Tara S. - Westfield, NJ | Mar 2021 Westfield, NJ
Staff was meticulous guiding us through the process.
- Andrew R. - Maplewood, NJ | Sep 2021 Maplewood, NJ
Very quick, very efficient. Explained everything well.
- Sheldon R. - Fanwood, NJ | Sep 2021 Fanwood, NJ
Matthew Kiss, Vincent Nastasi, Jaime & Jessica were courteous, personable, prompt, knowledgeable & patient every single step of the way thru the entire process!!!
- Cynthia L. - Delray Beach, FL | Sep 2021 Delray Beach, FL