What people are saying... What people are saying... Back to profile
Lucia was able to assist me with a unique request that carried a very aggressive time line. She did a great job understanding my needs. Lucia also stayed on top of the transaction to insure that speed bumps did not turn into complete stops, which thereby resulted in meeting my tight timing. A big thank you to Lucia for a job well done. If she can take care of complex transactions she can certainly handle routine ones.
- J. Marquez
Lucia is a pleasure to work with. She listens actively and understands. She thoroughly explores options and presents a list of the best. She's always available to answer questions and is committed to the process of securing a loan every step along the way. I am very pleased and loyal to Lucia and is the only lender I will work with. Thanks and applause Lucia!
- R.Morris
I would highly recommend Guaranteed Rate Affinity for all your financing needs. Lucia Solis made the loan process simple and kept me informed along the way. Her attention to detail and deadlines is remarkable. I always had complete confidence in her processing and knew that she would take care of any necessary steps to ensure that contingency dates were met. Lucia is easy to reach, accessible, and a pleasure to work with.
- S. Calderon
Lucia was great to work with! Due to a short time frame to close the deal, Luica and her team were on top of everything and managed to get the deal closed right on time. She was always professional, kind, and very quick to respond. Thanks to Lucia I can now say that I am a first time home buyer. Thank you Lucia and your team for a job well done!
- Romalyne
We were first time buyers, and were very nervous about the process. After speaking with Lucia she made us feel comfortable by explaining in detail each step of the way. When she said she would be available 24-7 she meant it. She was very dedicated and available at all times. We could not see this happening without her. We highly recommend her. She not only made the process as smooth as possible but made our dream come true.
- P. Cardenas Jr.
The process of home purchasing was made hundred times easier by having Ms. Solis by our side! She is an intelligent and hard working person who dedicates all of her time to her clients. Her calm and caring personality also helped us a lot during this stressful yet happy time of my life. She would try her best to be available at all times, and in my opinion that is very important because a buyer can have all types of issues and dilemmas during this whole process. Overall, I'd like to personally thank Ms. Lucia for her hard work and dedication and wish her a very successful life.
- R. Lohanee
Lucia has been the best loan officer that I’ve worked with, she’s professional, efficient, reliable and committed to making your loan possible. Thank you Lucia for always being a phone call away with any questions my wife & I had. We love our new home and you help make it possible!
- O. Acosta
Lucia is an excellent loan officer that I have worked with for investment properties and, most recently, a first home for my fiance and I. She is knowledgable, with years of experience, and took the time to explain multiple options. She seemed to genuinely take our best interest into consideration and sincerely advise us. Lucia is reliable, and answered all of our questions, even outside of normal business hours. It is a no brainer for me to recommend Lucia Solis as a trustworthy, reliable, and exceptionally intelligent professional.
- A. Antonious
We, my wife and l would highly recommend Ms. Lucia Solis to assist anyone in the purchase of your home/property as your Loan Officer this lady is 2nd to none very very informed with the process,guides you all the way, articulate. Lucia would go beyond the call of duty to help you achieve your goal. A class act. We recommend her very highly.
- V. Crawford
Lucia is by far the best Loan Officer I have ever dealt with. I have bought and sold numerous properties in my lifetime in several states, and Lucia is by far the most competent, efficient and diligent one. She's always on top of her game. I would recommend her to everyone.
- R. Senior
I worked with Lucia to increase my borrowing power. She was great explaining all my options to me. She walked me through each step of the process. I found her very easy and knowledgeable to work with.
- Samuel Ibrahim, First home buyer
Lucia understands the emotional stresses of first time home buyers. While we were coping with the process of buying our first home she was busy taking care of the financing details and making sure we remained calm. Her expertise, diligence and integrity are reasons why we would recommend her as a trusted advisor to family and friends, and I hope you do too.
- Joe and Adrian Alarcon, First Time Home Buyers
Lucia was a pleasure to work with. It had been years since we purchased and/or refinanced a residence, and she made the process easy and painless. She was responsive, patient and professional. We would gladly do business again with Lucia and would highly recommend her to friends and family.
- Aaron Skeers, President
Lucia is very professional and took care of refinancing my home. Lucia is easy to get a hold off and would answer all my questions. Thanks to Lucia I was able to qualify for a refi cash out and now I will be able to remodel my home. I highly recommend Lucia she goes above and beyond and gives stellar customer service.
- Veronica Franco, Assistant Vice President
Lucia Solis is an amazing loan officer. I have done multiple deals with her now, she is by far the most knowledgable and helpful loan office I have worked with.
- Devang P. DOWNEY, CA
I'm very pleased with the company. My loan officer Lucia Solis was a delight to work with. She explained everything and took good care of me. She is a true professional!
- Julie R Brea, CA
Guaranteed Rate Affinitty made the entire loan process simple. My loan officer Lucia kept me informed throughout the entire proces and was a pleasure to work with. I would recommend her to family and friends and definitely utilize her services for any future loan needs.
- Samuel C. La Palma, CA
We are nothing but satisfied and grateful. The process was easier than we thought and being able to communicate via email and electronically was great! Communication was great too, will definitely refer Guaranteed Rate Affinity to our friends and family.
- Oscar F Paramount, CA
Was an easy and smooth process
- Samuel I Los Angeles, CA
Lucia was great from the very start. She listened and understood my situation and arranged a package and timing that exceeded my expectations. This is my second time working with Lucia in 3 years and she just keeps enforcing my loyalty to her. An even better job this time, thanks!
Lucia did a great job throughout the loan process. We had a 21 day closing and she was able to meet our deadline. She has very responsive, thorough and has great customer service skills. I would definitely use her again and recommend her services!
- N. Nguyen
They are very attentive and kind to attend at all times
- Victor M.
Great customer service.showed knowledge and experience.helped with decision making.Provided many credit options.
- Carolina Q.
Lucia was very helpful, patient and kind helping me get a mortgage and I would recommend and work with her again.
- Chris G.
Very good at what they do! They were able to get me the loan I wanted when another lender could not.
- Wayne S. La Habra, CA
Great service from Lucia! I didn't have the best credit, be she worked with me to re-score my credit due to recent activity to improve my scores.
- Rodrick Y. FOUNTAIN VLY, CA
Online document submittal and electronic document signing make the escrow process so much easier.
- Justin L. ORANGE, CA
Guaranteed Affinity made the process fast and easy as first time buyers. Lucia was very helpful, answering all of our questions promptly, being there every step of the way.
- Vanessa O. Buena Park, CA
It was very easy to work with.
- Charles R. Riverside, CO
Lucia was great and very helpful to work with.
- Frances T. Artesia, CA
They have the best customer service from the biging to the closing escrow and Lusia she is great
- Nathan R. Yorba Linda, TX
Because of the great response time and information from my Lender representative, Lucia Solis.
- Nancy F. FULLERTON, CA
Very good and fast service Lucia answered all my questions right away, very nice Lady
- Socorro V. Ontario, CA
They helped clear any doubts/questions I had
- Jose M. LOS ANGELES, CA
I was blessed that GRA is the one that completed the process of my new home that my family and I will build beautiful memories in.
- Petronio S. LAKE ELSINORE, CA
Great, fast and very responsive
- Romello V. BELLFLOWER, CA
Always available. Always communicative.
- Enrique H. YORBA LINDA, CA
Lucia Solis was amazing and made the process very smooth. I would recommend friends/family if they are looking for a lender.
- Javier A. FONTANA, CA
Working with Lucia Solis to get a loan for my new home, her works was excellent and services was outstanding. We were very please with the whole process that Lucia's provides for you from A to Z.
- Louis V. CERRITOS, CA
the team were accessible at all times of the day and night. The team were quick to respond to inquiries from me and my spouse which made the refinancing process less stressful.
- Enrique S. | Mar 2021 LONG BEACH, CA
I was very pleased with the service I received. Lucia was responsive, supportive and knowledgeable about all aspects of the refinance.
- Edward K. | Mar 2021 Cerritos, CA
You made it very easy for me, and answer all my questions.
- Alexander S. | Mar 2021 Murrieta, CA
Lucia and her team were great to work with. She guided us every step of the way and I always knew what to expect.
- Stacy D. | Mar 2021 Anaheim, CA
Lucia Solis and her team are incredible and very responsive. This is our 6th loan with her and she seems to be getting better everytime!
- Devang P. | Mar 2021 DOWNEY, CA
Lucia and I kept in constant communication. She gave us a call in anticipation of any paperwork that needed signing or clarification. Very patient with our questions.
- Mercedes H. | Mar 2021 PARAMOUNT, CA
Good attentive service by my rep Lucia Solis.
- Freddie P. | Mar 2021 Indio, CA
Because Lucia very helpful
- Mike G. LAKEWOOD, CA
The GRA team made what was initially a very daunting purchase an extremely simple and streamlined process.
- Amanda S. OCEANSIDE, CA
This has truly been a journey, a journey I would not have been able to go through without Guaranteed Rate Affinity. Specifically Lucia Solis. This process was not easy but Lucia worked miracles and thanks to her I purchased my new home. A new home where my family and I can create new memories and grow. Thank you Lucia for all that you do, not only for my family but for all the families that are blessed to have you on their team.
- Brenda V. Cudahy, CA
Lucia and her team are amazing
- Kathryn R. Menifee, CA
I sought Lucia Solis’ help because she is a proven honest professional having assisted me in the past. Didn’t matter who she worked for, I trusted the person.
- Ernest T. Los Angeles, CA
The help was impeccably friendly fast and a joy to deal with.
- Dale M. La Habra, CA
Experience was exceptional. Team was easy to work with. Lucia kept communication going so I knew where we were every step of the way.
- Rex W. Chino, CA
Because everything was so fast and smooth
- Tania C. Los Angeles, CA
Great communication, fast service
- Joely J. Paramount, CA
I was told that it was readonable
- Ann S. Long Beach, CA
Good communication and fast response time
- Ryan C. - Redlands, CA | Aug 2021 Redlands, CA
The process was made so easy for us.
- Perla E. - Riverside, CA | Aug 2021 Riverside, CA
They were with me every step of the way day or night 7 days a week.
- Zachary B. - Ontario, CA | Aug 2021 Ontario, CA
They worked hard to get my loan done
- Alex M. - MORENO VALLEY, CA | Aug 2021 MORENO VALLEY, CA
Great Service and hard work In a timely manner. Lucia Solis really took the time to help and explain everything every step of the way, her and her team were extremely reliable. Thank you all.
- Adrian R. - San Bernardino, CA | Aug 2021 San Bernardino, CA
Helped me close quickly. Provided good guidance.
- Jenna F. - Fullerton, CA | Jul 2021 Fullerton, CA
Great rate for our first home and excellent support from Lucia Solis and Stacy Nguyen. They were both fast, responsive, and very helpful during the entire process.
- Andrew B. - Glendale, CA | Jul 2021 Glendale, CA
Great rates for our first home loan and excellent support from Lucia Solis & Stacy Nguyen throughout the process. Both worked quickly and were always available for questions and help when needed.
- Andrew B. - Glendale, CA | Jul 2021 Glendale, CA
Staffs are very professional. Fast and very competitive.
- Chirapan C. - Cerritos, CA | Jun 2021 Cerritos, CA
Lucia and her team were very responsive to my questions as a first time home buyer.
- Jamie Lou S. - San Bernardino, CA | Jun 2021 San Bernardino, CA
The help was impeccably friendly fast and a joy to deal with.
- Dale M. - La Habra, CA | May 2021 La Habra, CA
Experience was exceptional. Team was easy to work with. Lucia kept communication going so I knew where we were every step of the way.
- Rex W. - Chino, CA | May 2021 Chino, CA
Because everything was so fast and smooth
- Tania C. - Los Angeles, CA | May 2021 Los Angeles, CA
Great communication, fast service
- Joely J. - Bellflower, CA | May 2021 Bellflower, CA
This has truly been a journey, a journey I would not have been able to go through without Guaranteed Rate Affinity. Specifically Lucia Solis. This process was not easy but Lucia worked miracles and thanks to her I purchased my new home. A new home where my family and I can create new memories and grow. Thank you Lucia for all that you do, not only for my family but for all the families that are blessed to have you on their team.
- Brenda V. - Downey, CA | Apr 2021 Downey, CA
Lucia and her team are amazing
- Kathryn R. - Grand Terrace, CA | Apr 2021 Grand Terrace, CA
Great service!
- Jose F. - Santa Ana, CA | Apr 2021 Santa Ana, CA
I sought Lucia Solis’ help because she is a proven honest professional having assisted me in the past. Didn’t matter who she worked for, I trusted the person.
- ernest T. - Los Angeles, CA | Apr 2021 Los Angeles, CA
the team were accessible at all times of the day and night. The team were quick to respond to inquiries from me and my spouse which made the refinancing process less stressful.
- Enrique S. - Long Beach, CA | Mar 2021 Long Beach, CA
I was very pleased with the overall service provided. Questions were answered in a timely manner. Very happy with the attention provided when there were questions to address. The part that did not fully convinced me was the rate obtained as other bank was offering a better rate, yet decided to stay with GRA because of the quality service provided. Lucia made the application process not so difficult as she was guiding us step by step.
- Elvia D. - Norwalk, CA | Mar 2021 Norwalk, CA
Great customer service
- Simon N. - Chatsworth, CA | Mar 2021 Chatsworth, CA
I was very pleased with the service I received. Lucia was responsive, supportive and knowledgeable about all aspects of the refinance.
- Edward K. - Cerritos, CA | Mar 2021 Cerritos, CA
You made it very easy for me, and answer all my questions.
- Alexander S. - MURRIETA, CA | Mar 2021 MURRIETA, CA
Lucia and her team were great to work with. She guided us every step of the way and I always knew what to expect.
- Stacy D. - ANAHEIM, CA | Mar 2021 ANAHEIM, CA
Lucia and I kept in constant communication. She gave us a call in anticipation of any paperwork that needed signing or clarification. Very patient with our questions.
- Mercedes H. - Paramount, CA | Mar 2021 Paramount, CA
Good attentive service by my rep Lucia Solis.
- Freddie P. - Los Angeles, CA | Mar 2021 Los Angeles, CA
Lucia Solis and her team are incredible and very responsive. This is our 6th loan with her and she seems to be getting better everytime!
- Devang P. - Downey, CA | Mar 2021 Downey, CA
GRA made the process easy, having a secure website showing a "to do" list and easy to upload documents and sign electronically. Lucia Solis and Stacy Nguyen kept me informed of every step and tried to accommodate my certain special circumstances. Even though I did not meet anyone in person, I felt very much personally served.
- David J. - Moreno Valley, CA | Sep 2021 Moreno Valley, CA
I give Guaranteed Rate Affinity a 10 most likely to recommend to a friend or colleague because Lucia Solis was very efficient, responsive and diligent with our home loan request. She was on top of everything and answered all of our questions, whatever time we asked. It was extremely helpful to have an a loaning agent that eased such a stressful process. Lucia was excellent.
- Francisco C. - Norco, CA | Sep 2021 Norco, CA
Por que en otro lugar no hubiese logrado comprar mi casa y resaltó la atención de la señora lucia Solís.
- Ana A. - Anza, CA | Sep 2021 Anza, CA
Lucia was great! Very professional and very involved in each step. Outstanding service!
- Rupee S. - Los Angeles, CA | Sep 2021 Los Angeles, CA
I love the job Lucia did for us
- Shakeab H. - Corona, CA | Sep 2021 Corona, CA
Lucia and her team was great in responding thru the whole process and escrow closed exactly like a clockwork.
- Vasant J. - Placentia, CA | Sep 2021 Placentia, CA