What people are saying... What people are saying... Back to profile
From the time Lori took on our loan process to closing everything progressively got better. Even post surgery she still spear headed our loan process to ensure we closed on schedule, which we did! Very helpful and very competent. I'm writing this from my newly purchased home, that's all from Lori and the employees of Guaranteed Rate Affinity.
- Quentel D. Fountain, CO
Lori was wonderful, very quick and thorough with her communication. When the appraiser was longer than expected in completing the work, Lori still managed to close the loan in time so we didn't have to extend the locked rate--so grateful. Thank you!
- Erin H. Colorado Springs, CO
Lori was so easy to work with every step of the way and she really knows her stuff. She is a huge asset to your company.
- Robert L. Colorado Springs, CO
Lori and her team went above and beyond. They helped me close on a tight deadline and I really appreciate it.
- Adam M Colorado Springs, CO
To be honest, Lori became a part of our family during this process. I never felt like I needed anything more than a couple of minutes. This was true even when I needed to make contact on the weekends. I always felt that she was a one stop shop. What a great experience!
- Dominic V Colorado Springs, CO
Lori was very informative, helpful and attentive throughout the entire process!
- Christina K. Colorado Springs, CO
Thank to Lori Bautista for awesome service and help to make our dream possible.
- Santos R. Monument, CO
Thank you for everything, Lori went out of her way to help with my difficult situation..
- Trevor R. Colorado Springs, CO
Lori was phenomenal. She was so enthusiastic and eager to teach me about the loan process and I had total peace of mind working with her.
- Jennifer O. Colorado Springs, CO
Lori was very kind, patient, and explained information at the level to which I was able to well understand the loan process.
- Elfnesh E. Colorado Springs, CO
Lori was very helpful and easy to work with. She communicated very well, always available to us with all questions. Very informative. We felt comfortable and well informed with all that we needed to know. Lori was professional, friendly, clear & concise with all of meetings either face to face or phone. Thank you Lori...
- Leah A Colorado Spgs, CO
Smart, courteous, and understanding staff.
- Tyron A Peyton, CO
Lori Bautista is AMAZING! She made the process effortless and she really went above and beyond. Because of her hard work and perseverance, we have a NEW HOME!!
- Christopher B Colorado Springs, CO
Lori Bautista and the loan processing staff made this loan application and approval process a pleasant and painless experience.I will definitely be recommending Lori and Guaranteed Rate Affinity to my clients as I establish my business in the Pueblo real estate market.
Lori and her team went out of their way to help us get our loan and the best rate possible. They kept in constant contact with us thru out the whole process.
- Patrick F.
Lori was amazing! Her guidance, patience, and perseverance helped empower me to buy my first home! She went above and beyond to help me secure my home loan in a quick timeline, and showed a dedication to her work that was comforting as a home buyer.
- Leilani M.
Lori Bautista was great, the process of buying a home is stressful but I could always count on her to go the extra mile to make sure everything was correct.
- Kenneth T. COLORADO SPRINGS, CO
Streamlined online process, helpful loan officers.
- Daniel B. Colorado Springs, CO
They did a great job getting me the best deal I could get. They communicated very well and explained everything thoroughly. They were also very responsive.
- Andrew N. Colorado Springs, CO
It was an easy process.
- Collum M. COLORADO SPRINGS, CO
Great people who know what they're doing.
- Michelle L. COLORADO SPRINGS, CO
Service I received
- Sheri W. COLORADO SPRINGS, CO
I was able to close quickly on my loan and the staff at GRA was very helpful and worked hard to get us to closing!
- Brian C. COLORADO SPRINGS, CO
Wonderful and timely service.
- Hannah N. COLORADO SPRINGS, CO
Their team was very accessible and eager to help! I'm happy with their service.
- Michael W. Colorado Springs, CO
Simply wonderful staff! They went above and beyond and they were able to close us 2 weeks early.
- Tiffany B. Peyton, CO
Because they were awesome and made the process really smooth.
- David M. Colorado Springs, NH
They handled all of our needs and Lori made it simple and painless. Second loan process for us with you very happy Thanks.
- Thomas M. Fountain, TX
Fairly easy to work with, just had one small glitch in filling out paperwork online. Lori Bautista was helpful if we had questions.
- Deborah M. Peyton, TX
They were very helpful in arranging my loan.
- Talor M. Colorado Springs, CO
Very professional, friendly, proficient, competent and prompt
- Kathryn M. Colorado Springs, CO
I trusted Lori and her team to be available and to close on time which they did despite curveballs out of our control.
- Haley S. Colorado Spgs, CO
Great communication. Whenever I had a question it was answered the day I asked the question.
- Hadassah H. Colorado Springs, CO
Great customer service, quick response times, thorough attention to detail and friendly interactions.
- Karen H. Colorado Springs, CO
Because they made the refinancing process effortless for me, and I really feel like they had my back. Lori has been excellent to work with!
- Jennifer O. COLORADO SPRINGS, CO
The team that helped us was absolutely fantastic. Lori Bautista was exceptionally knowledgeable, responsive, and caring. The process was very straight forward and the on-line tools were very intuitive. We ended up with an incredible rate that other lenders couldn't match.
- Matthew H. COLORADO SPRINGS, CO
Lori Bautista made the whole process of refinancing as easy as signing my name. I tried to use my original financing agent to refinance, but they were trying to push me into a decision that made them the most money and did not listen to my needs. Guaranteed Rate Affinity listened to what I needed and worked to help me find the lowest rate and lowest payment.
- Kari K. COLORADO SPRINGS, CO
Smooth transaction from start to finish
- Dennis C. PUEBLO WEST, CO
Lori and her team ROCK. 2nd time customer.
- Jonathan M. PEYTON, CO
Easy to work with and great competitive rates
- Charles M. COLORADO SPRINGS, CO
Very smooth and patient in describing the process.
- Brian D. COLORADO SPRINGS, CO
They did a great job, are courteous and knowledgeable.
- Dylan G. COLORADO SPRINGS, CO
Lori is amazing, third time using her for purchase/refinance.
- Fabian G. COLORADO SPRINGS, CO
Timely responses and worked with us throughout the entire process.
- Jeremy A. COLORADO SPRINGS, CO
Lori and her team were fantastic through every step of the loan process.
- Joshua L. COLORADO SPRINGS, CO
Super professional and helpful. Walked us through every step of the way.
- Christopher B. COLORADO SPRINGS, CO
GRA is able to be flexible and courteous during my work schedule and the pandemic.
- Tyron A. PEYTON, CO
I worked with them again because I can count on them to get me closed on time without any issues. I’ve already recommended them!
- Haley S. COLORADO SPRINGS, CO
GRA worked hard to make sure everything was taken care of and helped us understand each step of the process. We are exceptionally pleased with our loan and the kind people we worked with.
- Patrick S. COLORADO SPRINGS, CO
The team is awesome!!! I’m a first time home buyer and definitely had to do some work and jump through hoops. I would have never knew where to start or what to do without the guidance of Guaranteed Rate. A specific reason for this rating is your team member Lori Bautista and her perseverance to be on top of everything and with me every step of the way.
- Cody R. COLORADO SPRINGS, CO
Strong communication and excellent service
- Kenneth R. | Mar 2021 Denver, CO
We had a great experience with GRA. Lori is amazing!
- Rebecca M. | Mar 2021 Colorado Springs, CO
Lori Bautista has helped me through three refis and has always done a spectacular job.
- Erin H. | Mar 2021 Colorado Springs, CO
Communicated well and the process was easy.
- Weston B. COLORADO SPRINGS, CO
Because Lori Bautista always does an amazing job.
- Zakery C. FOUNTAIN, CO
The team was patient,helpful and responded to questions fast.
- Val B. MONUMENT, CO
Lori always makes the process so easy and is very responsive.
- Christopher A. DENVER, CO
Questions answered in a timely manner. I was notified of the process along the way via emails.
- Geri G. COLORADO SPRINGS, CO
Excellent job by Lori Batista, very helpful and attentive. would rate her service as a solid ten!!!
- Jorge T. MANZANOLA, CO
Lori spent a lot of time explaining mortgages, rates and the options for both to me, to make sure I got the loan that best fit my needs with a monthly payment that I was comfortable making.
- Laurie T. Colorado Springs, CO
Because they have never let me down in my process.
- Bradley M. Colorado Springs, CO
Super fast, easy to work with, and great people
- Shaun B. Pueblo West, CO
Lori was an absolute dream to work with. She was very professional, knowledgeable, and helpful while also being funny and fun to work with. Highly recommend her and her team!
- Amy H. Colorado Springs, CO
They provided professional, courteous service.
- Patricia C. Peyton, CO
I had a great experience. They maintained constant communication and always responded in a timely manner. Even with life happening around us, Lori always found a way to make sure we felt heard and our needs were met.
- Marquin D. Colorado Springs, CO
The team was very helpful and the process was simple and straightforward.
- Jonathan M. Castle Rock, CO
Lori’s availability, the online access and clear list of what has to get done next.
- Levi P. - Colorado Springs, CO | Aug 2021 Colorado Springs, CO
You guys went above and beyond.
- Jayvaun B. - Fountain, CO | Aug 2021 Fountain, CO
Responsive, easy to work with, and very helpful
- Nicholas L. - Colorado Springs, CO | Aug 2021 Colorado Springs, CO
Straight Forward, always making sure we knew exactly what was going on the entire time, always answered any question we had, very helpful
- Helena D. - Killeen, TX | Aug 2021 Killeen, TX
They where amazing, couldn’t of asked for a better process
- Lucas W. - Colorado Springs, CO | Jul 2021 Colorado Springs, CO
Lori Bautista & her team were Outstanding throughout our home buying experience! She shared/explained multiple loan options with us, & worked to get us the best rate for our home loan. It was great for peace of mind knowing Lori was doing her best to get us the best rate, & working to meet our three-week closing time-line. Would definitely recommend Lori & Guaranteed Rate Affinity!
- Brian B. - Lompoc, CA | Jul 2021 Lompoc, CA
Lori Bautista is fantastic. So helpful, patient and responsive
- Melody N. - Colorado Springs, CO | Jul 2021 Colorado Springs, CO
The process was made easy for me and they accommodated a more accelerated closing timeline.
- Blake B. - Stafford, VA | Jul 2021 Stafford, VA
The process was very easy
- Andrew H. - Colorado Springs, CO | Jul 2021 Colorado Springs, CO
Good service.
- Eric D. - Houston, TX | Jul 2021 Houston, TX
Excellent customer service and very professional
- Michael W. - Pueblo West, CO | Jun 2021 Pueblo West, CO
Lori was an absolute dream to work with. She was very professional, knowledgeable, and helpful while also being funny and fun to work with. Highly recommend her and her team!
- Amy H. - Colorado Springs, CO | May 2021 Colorado Springs, CO
They provided professional, courteous service.
- Patricia C. - Tarpon Springs, FL | May 2021 Tarpon Springs, FL
I had a great experience. They maintained constant communication and always responded in a timely manner. Even with life happening around us, Lori always found a way to make sure we felt heard and our needs were met.
- Marquin D. - Colorado Springs, CO | May 2021 Colorado Springs, CO
The team was very helpful and the process was simple and straightforward.
- Jonathan M. - Franktown, CO | May 2021 Franktown, CO
Lori spent a lot of time explaining mortgages, rates and the options for both to me, to make sure I got the loan that best fit my needs with a monthly payment that I was comfortable making.
- Laurie T. - Colorado Springs, CO | Apr 2021 Colorado Springs, CO
Because they have never let me down in my process.
- Bradley M. - COLORADO SPRINGS, CO | Apr 2021 COLORADO SPRINGS, CO
Super fast, easy to work with, and great people
- Shaun B. - Fountain, CO | Apr 2021 Fountain, CO
Strong communication and excellent service
- Kenneth R. - Denver, CO | Mar 2021 Denver, CO
We had a great experience with GRA. Lori is amazing!
- Rebecca M. - Colorado Springs, CO | Mar 2021 Colorado Springs, CO
Great service
- Rhonda G. - Colorado Springs, CO | Mar 2021 Colorado Springs, CO
Lori Bautista has helped me through three refis and has always done a spectacular job.
- Erin H. - COLORADO SPRINGS, CO | Mar 2021 COLORADO SPRINGS, CO
Lori Bautista went out of her way to get me pre-approved so I could put an offer in on my new home.
- Sarah L. - Colorado Springs, CO | Sep 2021 Colorado Springs, CO
Very Professional and lead us every step of the way to a seamless closing.
- Paul D. - Pueblo West, CO | Sep 2021 Pueblo West, CO