What people are saying... What people are saying... Back to profile
The whole POD was great from start to finish, Kristian, Todd & Kevin. Thank you guys!
- Sylvia W Wesley Chapel, FL
Was quick and painless for a great rate and Kristian Winters was awesome to work with!
- Matthew S. Central Point, OR
This was the simplest and least painful loan experience I have ever had! They jumped through every hoop they could to make this happen in a timely manner for us!
- Stephen R Spanish Fort, AL
Thanks for everything! Process was better than what I expected.
- Todd C Charlestown, IN
Everybody involved made this process extremely smooth with almost zero issues.
- Stephen H.
Very easy to work with. Team was super responsive. Kept me informed all along the process and they did a great job with a compressed timeline.
- Stephen M.
My loan officer was always helpful and easy to get in touch with.
- Khrystin P.
Informative, professional, timely, responsive, proactive.
- Maureen T.
Almost a seamless experience with a very knowledgeable team.
- Michael F.
Very easy process with clear instructions on what information was needed.
- Thomas R.
They were awesome to work with knew where we were at every step of the way
- Gregory S.
Kristian Winters and his TEAM are amazing. They are the example of what complete customer care looks like when done right.
- Christian D.
everything was explained to me very well, and the process went as explained. i believe that all the representatives were timely and efficient.
- Michael M.
Very polite and professional, very responsive, kept us informed as we moved through the process, and performed work in a very timely fashion (not to mention a great interest rate).
- Maureen T.
The team at GRA were always very helpful, attentive to my concerns and very responsive to my questions through the whole process. GRA gave me the best rate out of the lenders I received quites from.
- Juan S.
Great customer service. They were on top of everything
- Brian A. GADSDEN, AL
Kristian Winters and his team were fantastic to work with. They were very adaptive to all of the new laws and working with us to get the best rate.
- Raymond W. Broomfield, CO
Outstanding customer support. During the entire process the loan team went above and beyond. From Kristian’s professionalism during the application process, to Steven and, especially, Kevin’s dedication, attention to detail, and over all work ethic during the underwriting process. Thanks for all of your hard work.
- Maxwell G. Alexandria, VA
Kristian Winters and his team did a great job on working my VA loan and securing a great loan rate.
- Hillebrand J. Hamilton, VA
Very helpful and professional.
- Bryce C. Snowmass Village, CO
Process was smooth and easy; was kept well informed. Very impressed.
- Kathie Jo B. Milford, OH
Great communication and fast responses to questions. GRA had easy processes to follow
- Lacey C. Harrisville, UT
They were very proactive and thorough in requesting /collecting all the information needed and processing the loan application in a timely manner. It was an easy process and the service was outstanding.
- Timothy J. Tijeras, NM
They were there all the way
- Pamela B. PANAMA CITY, FL
They worked extremely hard for me.
- Christopher O. WATKINSVILLE, GA
Very responsive, know what they are doing, quick closing process
- William H. TUCSON, AZ
Kristian Winters was a colleague of mine years ago and he was and is still a fantastic loan officer. His whole team was amazing and if I could give an 11, I would!
- Kevin J. EAST PEORIA, IL
Agents were helpful and very knowledgeable
- Albert L. Vancouver, WA
customer focus and delivered on every commitment
- Latonya V. Stuart, FL
Very helpful and process was generally very easy
- Kenneth M. Ocala, FL
Kristian is the best loan officer I have worked with. He is very patient and helpful through the process. Explain all the details that help me to decide the best choice for my loan.
- Mei L. Palm Beach Gardens, FL
Excellent service, and very simple process
- Kevin L. Plymouth, IL
Everything went well, great communication.
- Margaret R. Delran, IL
They made things clear and what the next steps were.
- Alexandra F. Columbia, NJ
The process was so easy everyone did a great job.
- Jessica P. Marlton, NJ
Fast and easy process. Kept me informed. No surprises.
- Cynthia R. Allen, CT
Great customer service and didnt feel pressured at any point
- Philip S. Mansfield, NJ
I was really helped in the process. Step by step! Felt really comfortable through everything?
- Andrew P. Tucson, PA
Agent availability. That’s a hard one to fix but sometimes you need to be able to get a hold of them.
- Mary P. Cumming, PA
Very informative and easy to work with on all aspects of the loan process. I especially liked the online portal which made the process very easy. Kristian and Kevin were excellent!
- Randy Z. Spring, OH
Kristian and Adrienne were great to work with and guided me and kept me updated throughout the process.
- Neil P. Scottsdale, AZ
The entire process to obtain the loan was really easy. Also, I was able to get the lowest interest available in the market.
- Jose L. Tucson, AZ
Everyone was great to work with, there was no delays in getting the loan closed. Even the lady for the title company commented at closing how great you were to work with and how early the documents were over to her.
- Shane W. Lakeville, MN
Everyone was very helpful and made the process very smooth!
- Brian C. Rossville, GA
Ease of transaction and constant communication, whether from the team or auto emails
- Erika P. Colorado Springs, CO
Easy to work with, always responded to emails/phone calls, and took time to explain everything and answer all our questions
- Andrew G. Warrington, PA
Kristian Winter and team service was prompt and they kept on my schedule so I could move in on time!!
- Brian P. Olympia, WA
fast and accurate service.
- Pamela M. San Angelo, TX
they did a Good Job communicating with me during the process.
- Jermey B. Liberty Township, OH
Because everything was flawless and the response times were great for all our questions.
- Justin C. Winter Garden, FL
Responsiveness is my number one criteria. Kristian and Adrienne were always ready to answer our questions.
- Berk A. Escondido, CA
Guaranteed Rate Affinity, GRA, did an amazing job setting me up with a mortgage. they worked quickly and diligently to ensure I had everything I need to obtain a mortgage and close on time.
- Josiah O. Madison, AL
Great response to questions.
- Thomas W. EL DORADO HLS, CA
They are friendly and answer all questions
- Diane B. NEW FRANKEN, WI
They were kind and served our needs first.
- William S. CONCORD, NC
Great service and answered questions well.
- Albert B. NEWAYGO, MI
Smooth process all the way through closing.
- Gretchen H. GILBERT, AZ
Great service and communication even during challenging times.
- Michael S. BOISE, ID
Absolutely the best, friendliest and very dedicated to my loan.
- Ryan A. PHOENIX, AZ
Kristian and his team were phenomenal in pulling off a last second mortgage
- Terrance S. SANTA ROSA BEACH, FL
They are fast, friendly, and communicate well
- Daniel H. Bradenton, FL
The file was completed within 30 days and from the LO to the POD I was kept informed on what the progress was on my loan.
- Filomena O. Clovis, CA
Very helpful and understanding throughout the entire process.
- Scott H. Peyton, CO
Excellent personalized service and availability for questions
- Shannon W. Farwell, MI
Very easy to do business with, and the best rate I found anywhere!
- Roger C. The Woodlands, TX
Experience, responsiveness, customer focused care, professional.
- Theresa B. Trumbull, CT
They walked me as a customer through each and every step clearly and concisely. They made a very difficult process - very easy.
- Peter F. Mckinney, TX
Very helpful and showed they were looking out for my best interest during discussions and guidance throughout this process. Definitely went the extra mile to help.
- Marc C. Elkridge, MD
They were very responsive
- Veronica V. Plano, TX
My loan officer and coordinator did an outstanding job getting me the best rate and speeding up the closing process.
- Anthony O. Marlton, NJ
Good customer service and good rates.
- Eric C. LITITZ, PA
The team was responsive and professional.
- Joseph K. WEST GROVE, PA
Very professional and always ready to help.
- Agostinho D. DANBURY, CT
Professionalism, Responsiveness, and Attentiveness
- Scotty B. SURPRISE, AZ
I came back for a second loan and it worked out well.
- Michael B. WEST HAVEN, UT
Kristian and his team handle employee loans with grace and ease
- Erika P. COLORADO SPRINGS, CO
The process was simple, my points of contact very helpful and the rate I was given very fair.
- Lee K. PHILADELPHIA, PA
Because everything from start to finish was hassle free everyone I dealt with was professional it always got back to me in rapid time
- James H. BONITA SPRINGS, FL
The team was excellent throughout the entire process. By far the best mortgage experience that I have had. I will be recommending them to friends and colleagues!
- Steven M. BUFORD, GA
Relocating for an employer, going with GRA is just better. Saved me a ton of time and hassle, plus got the benefit of direct bill closing. I recommend coworkers in similar situations go with GRA as well.
- Nathan B. VAIL, AZ
great communication and follow up
- Timothy L. LANTANA, TX
great attitudes, friendly and very helpful service
- Raymond P. CASCADE, IA
Kristian and Danelle were very knowledgeable, engaging, and helpful, and very patient.
- Robert D. LANCASTER, SC
Knowledgable team members who help me find the right mortgage for my needs. Very responsive and prompt throughout the process.
- Elizabeth M. SAINT LOUIS, MO
Great service throughout the whole process!!
- Brian P. | Mar 2021 OLYMPIA, WA
easy on-line application and document submission, good customer service with individual attention.
- Debra S. | Mar 2021 Bainbridge Island, WA
Simple, fast process. Helpful staff to navigate all the steps.
- Christian S. | Mar 2021 Cherry Hill, NJ
Great job! Easy Process. Great Team!
- Nicholas F. | Mar 2021 CIRCLE PINES, MN
Great communication, efficient process, easy application, virtual signing speed up process, system to upload documents was simple to navigate.
- Luis G. | Mar 2021 Edmond, OK
GRA made the initial mortgage and subsequent refinance process very simple, and the online tools were easy to use. The rates and fees were also very competitive.
- Timothy J. | Mar 2021 Tijeras, NM
Smooth experience from start to finish.
- Michael M. | Mar 2021 Milton, DE
Very responsive, available, and knowledgeable
- Chad D. | Mar 2021 Savannah, GA
Quick closing and very smooth process
- Amy T. | Mar 2021 Pitman, NJ
Consistent service throughout process. Christian was great
- Antoine L. | Mar 2021 HOOVER, AL
Very easy to work with - excellent service.
- Justin H. KNOXVILLE, TN
Everyone involved made the process very easy and less stressful.
- Michael M. SANDY HOOK, CT
I got outstanding support from Kristian Winters and Danielle Sherman. Kristian was transparent about the process and helped us get the best rate.
- Bharat Kalyan N. BOTHELL, WA
DanielleS and KristianW are top notch. Here is a letter I sent or them earlier this week. Hi Danielle and Kristian, I wanted to take a moment to share my family’s gratitude for facilitating the mortgage for our home purchase. We know it was a long process because of the numerous delays with the short sale, but the patience, courtesy, professionalism and responsiveness which each of you displayed throughout the whole process was the best that I experienced in the lending industry. I wish you both continued success and thank you and Guaranteed Rate for making this transaction as seamless as possible. Have a great year ahead!
- Laurent P. LAKE WORTH, FL
My loan team provides excellent service.
- Teresa K. Sparta, NC
Helpful, supportive, responsive,professional
- Richard R. Fort Lauderdale, FL
Very friendly, helpful and knowledgeable staff
- Pamela M. Bedford, TX
Response to questions was quick, load approval went smoothly
- Linda S. Loudon, TN
Great job expediting my loan and great benefits with my relo.
- Joan H. Palos Park, IL
Efficient application process
- Roxana R. Hendersonvlle, NC
Fast and clear communication
- Davis S. Nolensville, TN
Kristian Winters was very helpful.
- Craig E. Ocean Springs, MS
Ease of process, interest rate
- Timothy S. Chesapeake, VA
I never give top rating marks but Guaranteed Rate Affinity was on top of all our lending needs
- James B. Denver, CO
Everyone was very easy to work with
- Zachary H. Noblesville, IN
Kristian was absolutely amazing through my entire sale.
- Mary V. Anderson, IN
Exceptional service and communication! Christian, Danielle and Steve were all extremely helpful and gave me expert advice during a really stressful time. I couldn't be more pleased with my experience.
- Stephen W. Mount Laurel, NJ
The process was easy and we closed on time.
- Jennifer J. Phoenix, AZ
Very friendly and efficient.
- William P. Pueblo, CO
quick and easy loan process
- Justine S. - Bellmawr, NJ | Aug 2021 Bellmawr, NJ
smooth and easy process
- Sean P. - Monroe, NJ | Aug 2021 Monroe, NJ
The process has been seemless
- Clayton W. - Arlington, TN | Aug 2021 Arlington, TN
Excellent service and easy to understand and deal with.
- Jeffrey D. - El Paso, TX | Aug 2021 El Paso, TX
We used them in 2019 and had a great experience. Kristian Winters is nothing short of amazing and the primary reason we wanted to use GRA again.
- Wynton M. - Brooklyn Park, MN | Aug 2021 Brooklyn Park, MN
Great customer service and process.
- Scott M. - Royal Oak, MI | Jul 2021 Royal Oak, MI
Communicated quickly on questions and was very transparent of each step
- Matthew S. - Findlay, OH | Jul 2021 Findlay, OH
good people trying hard to make it happen
- Gary S. - Herndon, VA | Jul 2021 Herndon, VA
Great experience
- Steve K. - Aiken, SC | Jul 2021 Aiken, SC
Great service and follow up
- Tara H. - Woodbury, CT | Jul 2021 Woodbury, CT
The team at guaranteed rate was amazing
- Richard M. - Little Egg Harbor TWP, NJ | Jul 2021 Little Egg Harbor TWP, NJ
Great customer service
- Amr A. - Ashburn, VA | Jul 2021 Ashburn, VA
Everything was smooth and people were attentive to our needs.
- Nicole K. - Buffalo, NY | Jul 2021 Buffalo, NY
Best rate, easy process
- Chad B. - Mountain Top, PA | Jul 2021 Mountain Top, PA
Kristian was very helpful.
- Jeremy H. - Auburn, IN | Jul 2021 Auburn, IN
Kristian Winters work with us and was very quick to respond even outside normal work hours and days.
- Timothy B. - Muskogee, OK | Jul 2021 Muskogee, OK
Ability to speed up Closing time with Flash sign documents
- Michael S. - Hurricane, WV | Jul 2021 Hurricane, WV
Very prompt, thorough and transparent throughout the process
- James J. - Gig Harbor, WA | Jul 2021 Gig Harbor, WA
It was the ideal experience and team to work with. Quick, simple, accurate, honest.
- Catherine C. - Mesa, AZ | Jun 2021 Mesa, AZ
Easy to work with on most things
- Micheal N. - Valrico, FL | Jun 2021 Valrico, FL
Outstanding Customer Experience and Service.
- Dennis Y. - Westampton, NJ | Jun 2021 Westampton, NJ
Outstanding Service
- Robert R. - Price, UT | Jun 2021 Price, UT
Digital mortgage was best attribute, it was easy to start the loan process.
- Michael L. - Arcadia, CA | Jun 2021 Arcadia, CA
This was the most seamless and pleasant experience I have ever had getting a mortgage (and I have done it a few times) Everyone was wonderful and it was a quick process
- Kristin B. - Glenview, IL | Jun 2021 Glenview, IL
It was great working with GRA. The team stayed in touch with me. The only issue was the day before closing, when I was contacted towards the end of the day with a concern about closing the next morning. However, everything went fine on closing day.
- Sara W. - Huntsville, AL | Jun 2021 Huntsville, AL
Easy to work with and zero hassle. They also were very organized and on top of everything.
- Ali S. - Janesville, WI | Jun 2021 Janesville, WI
Kristian Winters was very helpful.
- Craig E. - La Grange, KY | May 2021 La Grange, KY
Everyone was very easy to work with
- Zachary H. - Chesterfield, MO | May 2021 Chesterfield, MO
The process was easy and we closed on time.
- Jennifer J. - Portland, OR | May 2021 Portland, OR
Kristian was absolutely amazing through my entire sale.
- Mary V. - Coal City, IL | May 2021 Coal City, IL
Ease of process, interest rate
- Timothy S. - Allen, TX | May 2021 Allen, TX
Exceptional service and communication! Christian, Danielle and Steve were all extremely helpful and gave me expert advice during a really stressful time. I couldn't be more pleased with my experience.
- Stephen W. - Mount Laurel Township, NJ | May 2021 Mount Laurel Township, NJ
Very friendly and efficient.
- William P. - Pflugerville, TX | May 2021 Pflugerville, TX
My loan team provides excellent service.
- Teresa K. - Shelby, NC | Apr 2021 Shelby, NC
GR is my former lender
- Seungkook J. - Broadlands, VA | Apr 2021 Broadlands, VA
Very friendly, helpful and knowledgeable staff
- Pamela M. - Arlington, TX | Apr 2021 Arlington, TX
Response to questions was quick, load approval went smoothly
- Linda S. - Lafayette, IN | Apr 2021 Lafayette, IN
Helpful, supportive, responsive,professional
- Richard R. - Sarasota, FL | Apr 2021 Sarasota, FL
Great job expediting my loan and great benefits with my relo.
- Joan H. - Rock Hill, SC | Apr 2021 Rock Hill, SC
Efficient application process
- Roxana R. - Flat Rock, NC | Apr 2021 Flat Rock, NC
Fast and clear communication
- Davis S. - Dallas, GA | Apr 2021 Dallas, GA
Great service throughout the whole process!!
- Brian P. - Olympia, WA | Mar 2021 Olympia, WA
Simple, fast process. Helpful staff to navigate all the steps.
- Christian S. - Cherry Hill, NJ | Mar 2021 Cherry Hill, NJ
Great job! Easy Process. Great Team!
- Nicholas F. - Hugo, MN | Mar 2021 Hugo, MN
easy on-line application and document submission, good customer service with individual attention.
- Debra S. - Seattle, WA | Mar 2021 Seattle, WA
GRA is my affiliate company.
- Ronda B. - White Bear Lake, MN | Mar 2021 White Bear Lake, MN
Great job from start to finish!
- Hazel G. - Belmont, NH | Mar 2021 Belmont, NH
GRA made the initial mortgage and subsequent refinance process very simple, and the online tools were easy to use. The rates and fees were also very competitive.
- Timothy J. - Tijeras, NM | Mar 2021 Tijeras, NM
Great communication, efficient process, easy application, virtual signing speed up process, system to upload documents was simple to navigate.
- Luis G. - New York, NY | Mar 2021 New York, NY
excellent service
- Roseanna C. - San Jose, CA | Mar 2021 San Jose, CA
Very responsive, available, and knowledgeable
- Chad D. - Bowling Green, KY | Mar 2021 Bowling Green, KY
Consistent service throughout process. Christian was great
- Antoine L. - Luling, LA | Mar 2021 Luling, LA
Smooth experience from start to finish.
- Michael M. - Milton, DE | Mar 2021 Milton, DE
Quick closing and very smooth process
- Amy T. - Pitman, NJ | Mar 2021 Pitman, NJ
They made the process exceptionally easy, were patient with my questions, and had the best rates available from the lenders I've interfaced with
- Michael W. - Douglassville, PA | Sep 2021 Douglassville, PA
Good rate and excellent customer service
- Boris A. - Brighton, MI | Sep 2021 Brighton, MI
Timely and easy to work with
- Ryan C. - Victoria, TX | Sep 2021 Victoria, TX
I was extremely impressed with the way I was treated.
- Robert L. - Tucson, AZ | Sep 2021 Tucson, AZ