What people are saying... What people are saying... Back to profile
John Casey and everyone on the team was really knowledgeable and helped guide me through the loan process with ease. John was always available to answer my questions on the fly and very responsive. Thank you!
- Ashley B Philadelphia, PA
John Casey was wonderful at closing. Entire team quick to respond, nicely explain everything for first time buyer.
- Meredith R. Philadelphia, PA
John Casey was awesome and helped out even the whole time we were dealing with getting our new house. He went above and beyond his job duties and helped make our move so much easier.
- Jason S. Philadelphia, PA
The entire GRA team was extremely efficient, knowledgeable, and most importantly - nice! I needed a mortgage on an accelerated timeline and GRA delivered.
- Kayla N. Philadelphia, PA
John and his team were great every step of the way. This was my first home buying experience. It is a complicated process. John kept me calm and helped me stay on top of things. I highly recommend John Casey and Guaranteed Rate Affinity! I'm all settled in and love my new home! Thank you John for all your hard work and support!!
- Daniel D Ambler, PA
We really appreciated the hard work and time (was it time) that they put in to get us our home.
- Leon H New Castle, DE
Very responsive and helpful, easy process
- Michelle C.
John Casey, Jim Hazlett, and Michelle Moy were a pleasure to work with through the process. They made it as easy as possible for us.
- Jennifer W.
Everything was fast and convenient. The online To-Do list was convenient and easy. DocuSign and Flash close were great. John and Sy were super-responsive. Kristin at close was very efficient and friendly. I was pleasantly surprised at how smoothly and quickly everything went. Being able to close so early was really important to me and you got it done.
- Patrick I.
excellent service, availability, and professionalism
- Patrick M.
John Casey + team were efficient, kind, and made the process so easy.
- Lisa H.
John Casey and his team were great to work with- very responsive, explained everything and it all went smoothly with a low-interest rate. A very positive experience.
- Janet K.
John Casey went above and beyond all throughout the process!
- Rebekah S. Philadelphia, PA
Steve was great - informative and knowledgeable Danielle was also amazing and on top of everything!
- Dustin M. Wilmington, DE
The process was easy and the communication was excellent. I always knew what was going on.
- Kristy O. WILMINGTON, DE
Easy to work with, quick response times, and helped me to obtain a mortgage when another company wouldn’t.
- Lisa P. WILMINGTON, DE
I found the response time to be extremely quick and everyone was extremely easy to reach and helpful.
- Maureen F. GLOUCESTER CITY, NJ
Because their professionalism gave me the confidence to choose them.
- Augusto S. PHILADELPHIA, PA
Good rate, free float down, excellent customer service.
- Matthew J. PHILADELPHIA, PA
My lender is very patient, kind, and knowledgeable.
- Brittany H. Philadelphia, PA
They kept you up to date and answered any questions I had.
- Elsa W. Middletown, DE
John took the time to explain all information and steps. All employees were very responsive.
- Laura A. Pittsburgh, PA
John Casey who did my refinancing was great to work with and was available any time with answers to my questions.
- William E. Philadelphia, PA
Always helpful throughout the entire process. I felt like family was taking care of me. I would definitely recommend Guaranteed Rate Affinity to family and friends.
- Bryan H. Philadelphia, PA
They were fast and easy to work with
- Orra G. Philadelphia, WA
It was a very easy process and all questions were answered in a timely fashion
- John J. Lafayette Hill, FL
James Hazlitt was incredibly patient with me and worked with my busy schedule to make things happen in a timely fashion. He also took time to explain things to me.
- Scott T. Blue Bell, MN
Excellent Service and level of detail from Patrick Casey & his team
- Michael G. New Hope, PA
John Casey and his team were immediately responsive. Closing occurred early and without any problems.
- David M. Philadelphia, PA
Awesome customer service!
- Ricardo C. Philadelphia, PA
Excellent responsiveness, communication, customer service, follow-up, and attention to detail.
- Marvin C. Hockessin, DE
able to get the rate and financing options we wanted, great communication, speedy and efficient
- Sarah L. Philadelphia, PA
John Casey & his team did everything for me that I needed and extremely quickly. This process was easier thanks to John.
- Marc B. Yardley, PA
Very responsive and quick!
- Michael B. JAMISON, PA
They were great with every aspect of the closing and helping me get everything ready
- Brad G. PHILADELPHIA, PA
I refer all of my clients to John Casey and he, James Hazlett and Michelle Moy always do an amazing job.
- Christopher B. PHILADELPHIA, PA
My interaction with John Casey. He was a true professional throughout the entire process and answered every question I had. He explained the entire process and was always available.
- Michael M. PHILADELPHIA, PA
responsiveness before and after hours and their ability to move quickly through the process. Also, GRA leverages modern technology that supports the loan process.
- Sean G. Hockessin, DE
fast responses, competitive pricing, customer service
- Nathan B. Philadelphia, PA
pleasant and helpful staff
- Joan B. PHILADELPHIA, PA
Great communication form John casey
- Brian L. BRYN MAWR, PA
They made the refi process very smooth.
- Thomas G. BENSALEM, PA
Always on top of everything. Instant access if answers to questions were needed.
- Martin T. HADDONFIELD, NJ
Everyone was a pleasure to work with and I enjoyed the communication with all of the staff.
- Sean M. CONSHOHOCKEN, PA
The process was dry efficient. John Casey kept me informed each step of the way and assisted with each piece that I had to complete on my own throughout.
- Laurita W. WALL TOWNSHIP, NJ
Great customer service from start to finish.
- William E. PHILADELPHIA, PA
The transaction went smooth. No hiccups. All online.
- John E. BURLINGTON, NJ
John Casey was super responsive and very easy to work with.
- Michael G. HADDON TOWNSHIP, NJ
They made the whole process for myself as new buyer easy and stress free.
- Brendan M. BLACKWOOD, NJ
The process was done in a professional manner and the timeframe was on point. They really catered to the “new norm” of dealing business during a pandemic ensuring the safety of myself and family.
- David M. ALDAN, PA
John and his team were really great, present, and helpful throughout the whole process. Especially as a first-time buyer and feeling confused by the different documents and what not, they were always available to answer questions, check in, and accomodating.
- Christine L. | Mar 2021 Philadelphia, PA
Prompt and honest service!
- Joseph S. | Mar 2021 Newark, DE
Local, great interest rate, there was a problem with my address from old lender and they corrected. 29 days in total to close, that's very very good, especially with everything happening in today's world
- David R. | Mar 2021 Philadelphia, PA
They did an excellent job
- Christopher W. MILTON, DE
Because I was satisfied with my first loan
- Forrester W. SMYRNA, DE
Competitive rates, excellent customer service
- Elizabeth S. PHILADELPHIA, PA
Guarantees Rate affinity provided a very competitive rate and were helpful throughout the ReFi Process.
- Ryan W. YARDLEY, PA
Guaranteed Rate Affinity was extremely responsive and fast any time we had a question. For the most part everyone we communicated with was very friendly and helpful and gave us great service.
- Helena W. PHILADELPHIA, PA
Great service, responsive, and answered all of our questions.
- Tejash S. Philadelphia, PA
Because they went out of there way to make sure we got the loan
- Diana L. Philadelphia, PA
great communication, efficient underwriting and FAST turnaround.
- Jonathan P. West Chester, PA
THEY REALLY WORKED WITH ME AND SMOOTHED OVER ANY ROUGH AREAS.
- Eric B. Dover, DE
Very communicative and easy to get in touch with
- Christine M. - Philadelphia, PA | Aug 2021 Philadelphia, PA
I’ve done quite a few mortgages in my life and this was so fast and easy. Very efficient, the whole process didn’t take more that 10 days.
- James T. - Philadelphia, PA | Aug 2021 Philadelphia, PA
The deal closed and it went pretty smoothly.
- Kurtis M. - St. Peters, MO | Jul 2021 St. Peters, MO
The process was smooth and very efficient.
- Leontyne S. - Glen Mills, PA | Jul 2021 Glen Mills, PA
Everyone was very helpful and nice and made the process as easy as it can be.
- Lauren H. - Egg Harbor Township, NJ | Jul 2021 Egg Harbor Township, NJ
Smooth application process. Effective web app. Ease of document uploads. Prompt contact by competent, professional staff.
- James B. - Audubon, PA | Jun 2021 Audubon, PA
Super smooth application process. Solid technology/web app. Support staff always available to promptly answer questions.
- James B. - Audubon, PA | Jun 2021 Audubon, PA
John Casey was incredible and helped me tremendously throughout the process.
- Hunter C. - Philadelphia, PA | Jun 2021 Philadelphia, PA
Super friendly, knowledgeable, and great to work with
- Daniel S. - Cherry Hill, NJ | Jun 2021 Cherry Hill, NJ
THEY REALLY WORKED WITH ME AND SMOOTHED OVER ANY ROUGH AREAS.
- Eric B. - Westerly, RI | May 2021 Westerly, RI
great communication, efficient underwriting and FAST turnaround.
- Jonathan P. - West Chester, PA | May 2021 West Chester, PA
because they rock
- Neil S. - Philadelphia, PA | May 2021 Philadelphia, PA
Great service, responsive, and answered all of our questions.
- Tejash S. - PHILADELPHIA, PA | Apr 2021 PHILADELPHIA, PA
Because they went out of there way to make sure we got the loan
- Diana L. - Philadelphia, PA | Apr 2021 Philadelphia, PA
Easy and helpful always
- Cheryl W. - Katy, TX | Apr 2021 Katy, TX
Very smooth process
- Michael S. - Tabernacle, NJ | Mar 2021 Tabernacle, NJ
John and his team were really great, present, and helpful throughout the whole process. Especially as a first-time buyer and feeling confused by the different documents and what not, they were always available to answer questions, check in, and accomodating.
- Christine L. - Philadelphia, PA | Mar 2021 Philadelphia, PA
Local, great interest rate, there was a problem with my address from old lender and they corrected. 29 days in total to close, that's very very good, especially with everything happening in today's world
- David R. - Philadelphia, PA | Mar 2021 Philadelphia, PA
Prompt and honest service!
- Joseph S. - Newark, DE | Mar 2021 Newark, DE
Great service
- Brad G. - Philadelphia, PA | Mar 2021 Philadelphia, PA
Everything was handled professionally and smooth.
- David H. - Wildwood, NJ | Sep 2021 Wildwood, NJ