What people are saying... What people are saying... Back to profile
Jack Vaughan and the team were great. Very responsive and helpful throughout the whole process.
- Kyle C. Houston, TX
They made the process seamless. Very good communication, and they were clear and concise from beginning to end.
- Jennifer P. HOUSTON, TX
Jack Vaughan worked with us every step of the way and was always available and willing to answer any and all of our questions. We had lots of questions!
- Barrett M. Houston, TX
Excellent Service. Personal Attention, Custom Solutions.
- Jacob S. Humble, TX
Excellent service from open to close. Answered all my questions anytime of day or week!
- Derrick P. Cypress, TX
I have already referred future buyers to you. Jack and crew were great!
- Rio W. SPRING, TX
Jack Vaughn was there to walk me through every step of the loan process and was able to answer any questions I had. He was extremely knowledgeable and patient with me, and helped make sure I understood everything that was going on before moving forward.
- William F. Houston, TX
Fast, efficient, friendly
- Cynthia H. CONROE, MO
Jack Vaughn was very accessible timely and through.
- CEREN A. Galveston, CT
Jack was extremely responsive and answered all of our questions. He was also patient as we tried to work out the best possible deal with our former mortgagor. Closing went pretty well and all of her questions were answered and we currently feel satisfied with our mortgage package and refinance.
- Mary E. Houston, MN
All employees were very helpful, patient, and timely in their responses and completion of process of providing the mortgage. The terms of the mortgage were the best value for me.
- Carol B. Bastrop, TX
They did a great job of making my loan process fast and smooth.
- Stephen G. Baytown, TX
Good service but too many extraneous emails.
- Lea G. HOUSTON, TX
they got the loan approved for us when the person we were using before couldn't
- Daniel A. CONROE, TX
Jack Vaughan was my lender, he was extremely knowledgeable, helpful, and responsive.
- Rebecca M. SPRING, TX
Super easy to work with and communication was very easy
- Hsin H. HOUSTON, TX
The process was seamless. The communication (by email and text) was great.
- Phillip G. | Mar 2021 Houston, TX
Great service and Jack was ALWAYS available when I called. He provided great customer service.
- John P. | Mar 2021 Houston, TX
Prompt and good responses to questions.
- Venkat M. RICHMOND, TX
Jack Vaughan is the man! He made the whole experience extremely easy for a 1st time home buyer. Again, I highly recommend him to others.
- Derek H. DICKINSON, TX
Great rate and great service.
- Andrea Y. Houston, TX
Promptness in response, personal attention, explanation of all terms
- Ratnanabha S. Houston, TX
They were friendly and efficient; always helpful
- Jose B. Houston, TX
Jack and his team were extremely helpful and accommodating.
- Ashley B. Houston, TX
Easy to work with and great rates. Walked me through the process as first time home buyer which was appreciated. Occasionally communication from some of the team members wasn’t prompt but the mortgage agent was always responsive and would get me updates. Overall, easy process and able to close on time.
- Benjamin M. Houston, TX
Jack was extremely helpful.
- Joshua S. Houston, TX
My loan officer, Jack Vaughn, was extremely responsive.
- Kimberly C. Cypress, TX
Felt like they stayed on top of us for information to keep us on track and were great at updating us through the process
- Allison B. - Houston, TX | Aug 2021 Houston, TX
Communicative, transparent, thorough.
- Erin S. - Houston, TX | Aug 2021 Houston, TX
Everything went smoothly and the team was able to get us closed sooner
- Frankie G. - Sacramento, CA | Aug 2021 Sacramento, CA
They were really amazing on helping us through the process. Jack Vaughan was exceptional. He kept us advised on every step and making sure we understood all the process. Great customer service Guaranteed Rate Affinity exceeds our expectations.
- Yosief K. - Houston, TX | Aug 2021 Houston, TX
The staff was friendly and helpful and made the whole process relatively pain-free
- Renuka N. - Stafford, TX | Jul 2021 Stafford, TX
Easy, fast and smooth proccess
- Daniel A. - Baytown, TX | Jul 2021 Baytown, TX
BECAUSE THEY ARE THE BEST
- Nahla M. - Houston, TX | Jul 2021 Houston, TX
BECAUSE THEY HELP ME WHEN OTHERS SAID IT WAS NOT LIKELY
- Gina B. - humble, TX | Jun 2021 humble, TX
The online application and e-signatures made the process so much easier. Responses from everyone on the team were quick and a quick call resolved any outstanding questions.
- Ashley Z. - Houston, TX | Jun 2021 Houston, TX
They were friendly and efficient; always helpful
- Jose B. - Houston, TX | May 2021 Houston, TX
Easy to work with and great rates. Walked me through the process as first time home buyer which was appreciated. Occasionally communication from some of the team members wasn’t prompt but the mortgage agent was always responsive and would get me updates. Overall, easy process and able to close on time.
- Benjamin M. - Houston, TX | May 2021 Houston, TX
Jack and his team were extremely helpful and accommodating.
- Ashley B. - Houston, TX | May 2021 Houston, TX
Jack was extremely helpful.
- Joshua S. - Houston, TX | May 2021 Houston, TX
My loan officer, Jack Vaughn, was extremely responsive.
- KIMBERLY C. - Houston, TX | May 2021 Houston, TX
Great rate and great service.
- Andrea Y. - Houston, TX | Apr 2021 Houston, TX
Everyone I worked with was very helpful and friendly
- Cameron M. - Katy, TX | Apr 2021 Katy, TX
Promptness in response, personal attention, explanation of all terms
- Ratnanabha S. - Jersey Village, TX | Apr 2021 Jersey Village, TX
My previous mortgage lender associate joined your group. We've enjoyed working with him in the past.
- David S. - Spring, TX | Mar 2021 Spring, TX
The process was seamless. The communication (by email and text) was great.
- Phillip G. - Houston, TX | Mar 2021 Houston, TX
Completely satisfied with Jack Vaughan
- Varsha G. - Katy, TX | Mar 2021 Katy, TX
Great service and Jack was ALWAYS available when I called. He provided great customer service.
- John P. - Cypress, TX | Mar 2021 Cypress, TX
Jack Vaughan and his team were professional, polite and helpful.
- Vickie B. - Houston, TX | Sep 2021 Houston, TX
Why wouldn't I. They are the fucking shit! I mean all Associates from the time I 1st contacted them about a loan to my loan being Funded EXCELLENT EXCELLENT communication. If I had a question I needed answers to it was on the spot if not I would get a call back in under a MINUTE!! with the answer. Jack and his Team Really made this part of Home Buying SUPER EASY
- Pablo A. - Houston, TX | Sep 2021 Houston, TX
They were awesome and very helpful/informative. They walked me through every step and answered all my questions!
- Justin H. - Houston, TX | Sep 2021 Houston, TX