What people are saying... What people are saying... Back to profile
Everything was hassle free and quick
- Alan W. SWISSVALE, PA
Team was excellent and very responsive.
- David M. PITTSBURGH, PA
Ease of getting in touch, quick response to questions, efficient
- Stephen H. GIBSONIA, PA
Easy to work with. Efficiency at it best.
- Margaret K. | Mar 2021 Aliquippa, PA
Great rate. Efficient timing and ease of getting through the process.
- Margaret L. | Mar 2021 Sewickley, PA
Professionalism experienced when transacting with GRA.
- Chukwuemeka E. | Mar 2021 Mars, PA
Awesome service easy to do
- Kimberly K. HARMONY, PA
Very professional and polite
- Joseph O. PITTSBURGH, PA
Excellent care and engagement from all employees.
- Matthew U. UPPER SAINT CLAIR, PA
They worked very hard to get me in my home and were very patient and knowledgeable. Thank you guys!
- Jason L. WEST ELIZABETH, PA
I think they have done very well in explaining the process, timeline and meeting the timelines and expectations
- Nagendra N. BRIDGEVILLE, PA
Every employee I interacted with was very professional, nice, and responsive. The platforms used to gather the information were user friendly and efficient.
- Nicklas G. PITTSBURGH, PA
We are first time homebuyers and GRA made everything very easy to understand. They contacted us promptly for anything they needed and were really there for us every step of the way.
- Jennifer C. WASHINGTON, PA
It was a very smooth process
- Eric A. Wexford, PA
Great communication and friendly people! Walked my through the process for my first time home buying!
- Mallory C. Moon Township, PA
They went above and beyond to help us out!
- Colleen E. Upper St Clair, PA
Low rate and George Hackett and his staff made it very easy for me to get my mortgage
- Daniel Q. Washington, PA
Guaranteed Rate helped me every step of the home buying process. My loan coordinator answered every question I had
- Taylor O. New Castle, PA
Excellent customer service they kept us in the loop with everything going on the process was very simple for us!
- Tracy K. Aliquippa, PA
They are amazing and caring and keep you updated on everything
- Christina P. Millersville, PA
Because they are very helpful and understanding
- Nabil K. Pittsburgh, PA
Everything went great, appreciate the communication from the team, liked all the options to e-sign documents.
- Lisa L. Pittsburgh, PA
George Hackett, Jason Follmeyer, and Christine Withrow were absolutely excellent--Knowledgeable and their listening skills were great. They were very patient and always so helpful in promptly returning calls and answering my many questions. I have dealt with 4 mortgage companies during my families home buying experience and the 3 people were truely outstanding.
- Lawrence B. Pittsburgh, PA
Exceptional service. Great teamwork with George, William, Jena, and Ken
- Rachel A. Johnstown, PA
Excellent staff and timely loan servicing
- Shane R. South Park, PA
Everyone was so helpful and easy to work with! You all kept us on track and updated throughout the whole process.
- Geoffrey T. Sewickley, PA
Knowledgeable representatives and smooth process.
- Matthew C. - Cranberry Township, PA | Aug 2021 Cranberry Township, PA
They were always willing to answer my questions. There were just a few instances where my application was bumped from person to person and I had to resend documents
- Christina M. - McDonald, PA | Aug 2021 McDonald, PA
Outstanding service
- John M. - Allison Park, PA | Aug 2021 Allison Park, PA
Great people. Fast closing. Some processes were a little cumbersome where I’d be asked for same thing by different people a couple times. Also would be more helpful to have process and all documentation and timing laid out at beginning because it felt a little pieceneal which makes things a little stressful for a buyer (“e.g. you need this now and didn’t mention it when you asked for the other stuff yesterday? Does that mean there’s a problem with my application or documents?”). That was a bit stressful but overall the people were very friendly and everything came through, so ultimately it was really good.
- Bryce G. - Oregon, WI | Jul 2021 Oregon, WI
Very responsive at the beginning of the process. It could sometimes take a while at the end.
- Rose-Anne V. - Pittsburgh, PA | Jul 2021 Pittsburgh, PA
I received an excellent / competitive rate. I ended up coordinating with multiple individuals during the process. I would prefer to deal with only 1 or 2.
- Joseph B. - Pittsburgh, PA | Jun 2021 Pittsburgh, PA
Amazing service
- Jonathan L. - Pittsburgh, PA | Jun 2021 Pittsburgh, PA
Excellent communication and knowledgeable staff
- Frances C. - Pittsburgh, PA | Jun 2021 Pittsburgh, PA
good service
- Allison N. - Carnegie, PA | Jun 2021 Carnegie, PA
They were quick to respond when I had a question or request. Service was especially quick when I wanted to see different estimates cost while trying to figure out my offer price on multiple listing. After my offer was finalize the team was very good about simplifying the steps and understanding of documents in order to get me to our closing.
- Timothy B. - Pittsburgh, PA | Jun 2021 Pittsburgh, PA
Because they are very helpful and understanding
- Nabil K. - Pittsburgh, PA | May 2021 Pittsburgh, PA
George Hackett, Jason Follmeyer, and Christine Withrow were absolutely excellent--Knowledgeable and their listening skills were great. They were very patient and always so helpful in promptly returning calls and answering my many questions. I have dealt with 4 mortgage companies during my families home buying experience and the 3 people were truely outstanding.
- Lawrence B. - Wexford, PA | May 2021 Wexford, PA
Everything went great, appreciate the communication from the team, liked all the options to e-sign documents.
- Lisa L. - Pittsburgh, PA | May 2021 Pittsburgh, PA
Everyone was so helpful and easy to work with! You all kept us on track and updated throughout the whole process.
- Geoffrey T. - Sewickley, PA | May 2021 Sewickley, PA
It was a very smooth process
- Eric A. - Pittsburgh, PA | Apr 2021 Pittsburgh, PA
Low rate and George Hackett and his staff made it very easy for me to get my mortgage
- Daniel Q. - Washington, PA | Apr 2021 Washington, PA
Very pleased with the way everything went except it as confusing when new people popped into the picture. Names and how they fit into the process would have helped from the beginning, Even an email listing the people that would be contacting and what they would be wanting. A list of all or some of the documentation that would be asked for during the process.
- Michael C. - Pittsburgh, PA | Mar 2021 Pittsburgh, PA
Professionalism experienced when transacting with GRA.
- Chukwuemeka E. - Richmond, TX | Mar 2021 Richmond, TX
They were very helpful and understanding throughout this whole process.
- Rasheed J. - Ephrata, PA | Sep 2021 Ephrata, PA
Transparent, straightforward, and responsive. Three key things make GRA better than any competitors in the industry.
- Suhao Z. - Wexford, PA | Sep 2021 Wexford, PA
Awesome service and advise
- Karen B. - Pittsburgh, PA | Sep 2021 Pittsburgh, PA
Excellent communication, they made the process so easy
- Vanessa W. - Bairdford, PA | Sep 2021 Bairdford, PA
William worked very hard to get me approved
- Nikeya K. - Aliquippa, PA | Sep 2021 Aliquippa, PA
They were always prompt, giving good advice and recommendations. Speedy and efficient service.
- Tara Y. - New Kensington, PA | Sep 2021 New Kensington, PA
I would give you an 11 if possible!
- Bonnie L. - Bridgeville, PA | Sep 2021 Bridgeville, PA
I have had nothing but an incredible experience with Pete and the team and would love to send as much respect and love to them as possible.
- Jacob K. - Industry, PA | Sep 2021 Industry, PA