What people are saying... What people are saying... Back to profile
Dulce did an excellent job keeping me advised throughout the entire process as well as getting me a great interest rate.
- Brian D. Johnston, RI
Overall a seamless experience. Great caring staff.
- Kevin G. PASCOAG, RI
the folks I worked with did a great job of explaining the process from the start, always made sure I knew what what was happening and explained any detail where I needed that.
- Jon K. Coventry, RI
Everything from the initial contact to the closing went quickly and smoothly.
- Bruce K. WARWICK, RI
Everyone that I worked with was so helpful and nice.
- Stuart K. Saunderstown, RI
Fast service and good rates
- Rosalee F. Westerly, AZ
I was recommended Guaranteed Rate Affinity by our realtor, and was hesitant due to lack of familiarity. However I was pleased with their service right from the start. Great knowledge, very approachable staff, made the whole process smooth.
- Marissa C. Hopkinton, RI
Process was extremely easy and very clear. Very happy with my rate also.
- Heidi H. Warwick, RI
Superior customer service. We had to change loan types twice and Dulce Serpa walked us through that process with patience and professionalism.
- Peter L. W Greenwich, RI
Easy to work with and responded quickly to any and all questions. Talked me through every step of the process and made sure I understood.
- Molly S. Newport, RI
Staff was courteous, patient, and helpful.
- Jason B. Pascoag, RI
Did a wonderful job at keeping me informed of the loan process
- Shayla C. East Providence, RI
Efficient and communicated well with me keeping me up to date on process. No stress
- Lisa P. Cumberland, RI
Dulce was excellent to work with, very helpful to me.
- Demetrio P. PROVIDENCE, RI
outstanding and efficient. Dulce Serpa is amazing! Very responsive to my questions. Made the process easy.
- Benjamin C. BRISTOL, RI
They handled my mortgage application well, and Dulce was always available when I had a question, and she guided me through the process superbly.
- Erica L. CUMBERLAND, RI
Dulce did an amazing job, from day one until closing.
- Philip W. COVENTRY, RI
Amazingly easy process with great communication throughout!
- Christopher H. WARWICK, RI
Mortgage specialist was very helpful, returned call promptly and guided through the whole process.
- Aldo P. SMITHFIELD, RI
I worked With Dulce Serpa on my re- finance. She was professional and made the process very easy from beginning to end.
- Cheryl C. WARREN, RI
It was so nice to work with Dulce Serpa. She helped with the process every step of the way.
- Gayle P. | Mar 2021 Cumberland, RI
Dulce Sherpa was professional and excellent re communication and explaining the process
- Steven M. | Mar 2021 north kingstown, RI
Very responsive, excellent care and wonderful follow-up
- Patricia L. | Mar 2021 East Greenwich, RI
The entire team at GRA were very responsive, attentive and thorough.
- Tanya C. PROVIDENCE, RI
Worked with me for over a year to make my dream of being a homeowner happen. GRA never once let me down.
- Jill D. WARWICK, RI
This has been nothing. It a textbook or better experience! Dulce Serpa and her team are EPIC!
- Erin W. Warwick, RI
It was a seamless connection from the very beginning. With Kevin Greely in Massachusetts, then with Dulce Serpa in Rhode Island.
- Victoria G. Providence, RI
Great process, easy. Dulce and her team were excellent
- Joyce H. Lincoln, RI
I was well taken care of throughout the process.
- Karen T. Warwick, RI
we experienced great communication and guidance along the way.
- Caroline M. Cranston, RI
Always available and able to answer all questions
- Alexandra C. Warwick, RI
Dulce was phenomenal. Always kept us informed every step of the way. Very responsive.
- Roberta M. - Cranston, RI | Aug 2021 Cranston, RI
Our Closing Manager, Dulce Serpa was fantastic. She went above and beyond throughout the entire process
- Evan D. - Canton, MA | Aug 2021 Canton, MA
Flexible and Intuitive program with excellent staff.
- Marc T. - East Greenwich, RI | Aug 2021 East Greenwich, RI
Dulce was very helpful and attentive
- Sydni M. - Warwick, RI | Aug 2021 Warwick, RI
GRA very helpful in assisting w home buying process
- Rose M. - Providence, RI | Aug 2021 Providence, RI
Very thorough and efficient
- Melissa S. - Warwick, RI | Aug 2021 Warwick, RI
Dulce went above and beyond to help me navigate a process that was very foreign to me!
- Eric R. - Cumberland, RI | Jul 2021 Cumberland, RI
Dulce worked very hard on getting me approved and was super responsive throughout the process.
- Joseph V. - East Greenwich, RI | Jul 2021 East Greenwich, RI
The entire process was trouble free
- Mark C. - Cranston, RI | Jul 2021 Cranston, RI
Throughout the whole process Dulce Serpa was very informative. Anytime we had a question she took her time and made sure we understand everything we never felt rushed and we always treated well.
- Luis G. - Providence, RI | Jun 2021 Providence, RI
Excellent service, advice and guidance.
- Mac G. - Hingham, MA | Jun 2021 Hingham, MA
The level of support from all involved was outstanding. I always felt like I could call or email when I had a question and someone would get right back to me - even on weekends and on vacation!
- Kristin V. - Newport, RI | Jun 2021 Newport, RI
Great customer service!
- Bianca A. - Providence, RI | Jun 2021 Providence, RI
Dulce was very responsive and took the time to explain every step.
- Donna R. - Mount Holly, NJ | Jun 2021 Mount Holly, NJ
I was well taken care of throughout the process.
- Karen T. - Cambridge, MA | May 2021 Cambridge, MA
we experienced great communication and guidance along the way.
- Caroline M. - Cranston, RI | May 2021 Cranston, RI
Always available and able to answer all questions
- Alexandra C. - North Kingstown, RI | May 2021 North Kingstown, RI
This has been nothing. It a textbook or better experience! Dulce Serpa and her team are EPIC!
- Erin W. - Boston, MA | Apr 2021 Boston, MA
It was a seamless connection from the very beginning. With Kevin Greely in Massachusetts, then with Dulce Serpa in Rhode Island.
- Victoria G. - Quincy, MA | Apr 2021 Quincy, MA
Easy, efficient and fast!
- Mia P. - Cranston, RI | Apr 2021 Cranston, RI
Great process, easy. Dulce and her team were excellent
- Joyce H. - Cumberland, RI | Apr 2021 Cumberland, RI
It was so nice to work with Dulce Serpa. She helped with the process every step of the way.
- Gayle P. - Cumberland, RI | Mar 2021 Cumberland, RI
Dulce Sherpa was professional and excellent re communication and explaining the process
- Steven M. - East Greenwich, RI | Mar 2021 East Greenwich, RI
Very responsive, excellent care and wonderful follow-up
- Patricia L. - East Greenwich, RI | Mar 2021 East Greenwich, RI
Dulce Serpa. Amazing and knowledgeable
- Stephane O. - Smithfield, RI | Sep 2021 Smithfield, RI
Dulce Serpa and her team provided excellent communication during the entire process.
- Danielle A. - Providence, RI | Sep 2021 Providence, RI
Excellent communication, knowledge, and patience throughout the entire process.
- Jeanne S. - Warwick, RI | Sep 2021 Warwick, RI
The process was fast & seamless and Dulce was able to save us more money than we had expected from our Refi.
- Dana K. - Saunderstown, RI | Sep 2021 Saunderstown, RI