What people are saying... What people are saying... Back to profile
Allen John was the most positive part of my wife and I home buying experience. We always had information from him before we needed it, which made everything easy. We also closed in 21 days which I hear is unheard of. All in all a great job by your whole team in taking care of us. My sincere thanks, Chris Yeater.
- C. Yeater Rock Hill, SC
Susan was great! She helped us from beginning to end and worked with our busy schedules to keep us updated. For a first time home buyer, we felt well taken care of!
- Stephanie Y. York, SC
Allen John was such a pleasure to work with. He made the flow of the loan process very simple and very easy to understand. Allen always made sure to stay in touch throughout the loan from start to finish. I never had to guess what was going on or what was going to happen next.
- Stephen H Rock Hill, SC
Allen John was amazing. Thank you Allen!
- Richard K. Fort Mill, SC
Allen John and his team were wonderful to work with. He went above and beyond to make sure we understood the process, and he kept us informed of progress every step of the way.
- Charlotte R. Fort Mill, SC
Allen and the whole team were wonderful. They made this a very easy transaction and I highly recommend them!!
- Barbara W. Matthews, NC
Allen John was amazing! He was available at all hours and even weekends to explain the process to me. Great example of what customer service should be like in this day and age!!!
- Richard O. Rock Hill, SC
Allen was always available to help with any questions I had, which was great as a first time home buyer. Thank you!!
- Scott W Fort Mill, SC
Allen John was wonderful to work with from the very beginning to the close. He helped me through some frustrating times for me and kept me calm. I knew everything would turn out right if I just listened to him.
- Joan M Lancaster, SC
I am BEYOND pleased with my mortgage loan experience having Guaranteed Rate Affinity by my side. From start to finish, Allen John and his team (Jessica, Debra, and EVERYONE) made this entire experience enjoyable and anxiety-free. What? Yes, I said, "anxiety-free!" Have you ever heard of a lender answering each and every phone call, even if after-hours? Have you ever experienced flawless documentation from start to finish? Have you ever been treated as though you're a family member making the most important purchase of your life? Have you ever experienced professionalism and genuine care from your mortgage lending team? If you engage Guaranteed Rate Affinity, I GUARANTEE your experience will be just as good as mine. I want to also say that Allen has a great relationship with my real estate agent. He truly sees himself as a partner in my success and works diligently to develop collaborative relationships. Allen went above and beyond his job description by providing sound financial advice so that my mortgage loan would be the best "fit" for me. It's very evident that he cares about quality first. Not once did he ever get frustrated with me or my realtor. He was always eager to help and provide solid feedback. Working with Guaranteed Rate Affinity was the EASIEST part of purchasing my home and moving. Thank you for providing this opportunity to express myself!
- Gina L York, SC
The staff was so nice and helpful!! They were always friendly and very patient!! I loved my experience with them and really couldn't believe how nice everyone was!! Allen was the best person, I truly loved working with him!!
My agent was great. Couldn't imagine the process being any easier
- Dylan L.
Great, attentive service. Allen was the best throughout the whole process.
- Richard C.
Because of the quality of the communication between me and the loan officer, Allen John.
- James D.
It was a wonderful experience, the team was quick to respond and made all documents easy to sign online.
- Stacy N. CHARLOTTE, NC
Excellent rate excellent service and communication with lender
- Travis W. CONCORD, NC
They provided outstanding service. Allen was amazing.
- Jason E. Rock Hill, SC
Very pleased with the process and the good rate they offered up front.
- Lynette C. Rock Hill, SC
Great and quick communication for being a first time home buyer, they really helped us out.
- Austin R. York, SC
GRA has done a WONDERFUL job helping my boyfriend and I getting our first home! I would recommend anyone who is looking to buy or refinance to them in a heart beat. Allen John and his team are amazing at getting things done SO timely.
- Erin M. Rock Hill, SC
Everything went smooth and easy no hassle
- Alex C. Chester, IL
Allen John was singularly most responsive and helpful; Jessica from his team also very diligent.
- Thomas B. CHARLOTTE, TX
Extremely helpful, knowledgeable and friendly service. Allen went above and beyond to keep me informed during the documentation and approval process!!!
- Brittany G. Fort Mill, KY
Great job
- Robert R. Waxhaw, NC
They are great to work with
- Timothy O. Rock Hill, SC
Allen John and his team worked quickly and efficiently and we closed on our original scheduled closing date. They were always available via phone or email and were quick to reply whenever we had questions. They all did an amazing job keeping us informed during the entire process.
- Amanda T. Tega Cay, SC
Professionalism And Efficiency…
- David H. Indian Land, SC
Seamless, communicative and timely.
- Brandi M. Charlotte, NC
Had wrong name to begin with on application
- Heather H. Concord, NC
Allen John and his team carefully explained and were with me throughout every step of the process ensuring that I felt confident and informed in all decision making. I truly felt that they were "in my corner" and would highly recommend to anyone I know
- Heather H. Gastonia, NC
Solid help from start to finish
- Michael S. CHARLOTTE, NC
Everyone we dealt with was very professional and personable. Allen John was very prompt in answering any questions I had.
- Kelley K. INDIAN LAND, SC
Allen John was a consignment professional and was very attentive to our needs! He and the staff at Guaranteed Rate made sure we ended up with the best results possible mortgage with reasonable expenses!!
- Jeffrey V. PAWLEYS ISLAND, SC
Very responsive, friendly and signing documents was quick and easy.
- Cally R. Charlotte, NC
Allen John and team did a great job
- Joseph E. Cornelius, NC
Allen John and his team did an amazing job. I heard lots of nightmare story’s about getting a mortgage but this was not the case could not ask for more from them
- Edward M. Locust, NC
Allen was super helpful, always available, and answered all my questions!
- Julia R. Charlotte, NC
Allen was very informative, he is always available, and does a great job communicating and explaining the process.
- Jennifer G. Concord, NC
Allen John was awesome! Would recommend to friends and family and use him again!
- Hilary H. Belmont, NC
Allen John was fantastic to work with, always pleasant and helpful making sure he made things as easy as possible. The service was above and beyond anything I expected.
- Cynthia R. Belmont, NC
very smooth and easy process
- Richard S. GASTONIA, NC
Because of Allen John's service.
- Brandi M. CHARLOTTE, NC
The entire experience was fantastic. Allen was fantastic to work with
- Jessica M. CORNELIUS, NC
John Allen was so responsive and got us a great rate and answered all of our questions and followed up with us.
- Toni L. HARRISBURG, NC
Loan Officer Allen John went far, far beyond his obligations to clear up a problem with VA that none of us knew about.
- John B. ROCK HILL, SC
Allen John gave me a great education on the reasons to refinance other than lowering my monthly payments. It was so appreciated!
- Tiffany B. FORT MILL, SC
Allen John was very helpful during the whole process. His willingness to answer my questions was a great asset to me during this process.
- Joshua S. DENVER, NC
Allen and his team were fantastic to deal with from start to finish. Wonderful communication and follow up and made the entire process very low stress!
- Monique R. FORT MILL, SC
Allen did an amazing job keeping me informed throughout the refinance process and I felt that he was always looking out for my best interest. Very trustworthy, friendly and professional.
- Brian L. FORT MILL, SC
As a first time home buyer they made the process so much easier.
- William B. ROCK HILL, SC
it was an easy and supportive experience
- Sarah G. | Mar 2021 CHARLOTTE, NC
incredibly well organized, excellent communication, and very secure
- Aaron S. | Mar 2021 Charlotte, NC
Professional, responsive, and attention to detail.
- Carlos G. | Mar 2021 Mooresville, NC
Everything was taken care of quickly & efficiently
- Victoria K. | Mar 2021 Charlotte, NC
Welcoming and friendly staff that make a stressful process enjoyable. Extreme responsiveness and punctuality
- Jacob S. | Mar 2021 Crouse, NC
They were very helpful and made the move very easy.
- Larry A. ROCK HILL, SC
Handled the whole process quickly and answered all our questions.
- Jonathan M. MAIDEN, NC
Excellent response times from all parties, low rates, and easy access to all documents through online portals.
- Grayson T. KANNAPOLIS, NC
The staff was supportive, patient, and professional throughout the entire loan process. I highly recommend anyone in the market use them. They found me a rate well below my original pre-approval.
- Michael M. Fort Mill, SC
The service and communication were exceptional.
- Kelly F. Huntersville, NC
Allen always does a great job going above and beyond and flexible to ensure that the financing process goes smoothly and quickly.
- Matthew D. Rock Hill, SC
Always ahead of required documents. Never a last min scramble to present documents
- Kevin F. Taylorsville, NC
Allen and the folks at GRA are amazing. Timely, professional, works hard for me! They are great!
- Theresa K. Lexington, NC
Quick and excellent service
- Michael L. Seven Devils, NC
Great experience overall. Quick, helpful, and professional communication. Expediency in process great as well.
- Andrew F. Belmont, NC
The process was easy and the all the people we dealt with were great.
- Lori W. York, SC
Great service, very thorough, great communication during process.
- Benjamin B. Rock Hill, SC
Allen John and his team are extremely helpful and efficient and offered me the best rate. I loved working with this team!
- Olivia L. Charlotte, NC
Allen John and his team did a great job assisting me with questions and were very helpful and professional.
- Linda B. Winston Salem, NC
Allen went WAY above and beyond the call of duty, and would deserve my highest recommendation, without question!
- James P. Indian Land, SC
Allen John and his team was very responsive and helpful through a complicated process. They took the worry away and helped us every step of the way
- John S. Pinehurst, NC
Allen John made the whole process very easy and convenient from start to finish.
- Benjamin C. - Charlotte, NC | Aug 2021 Charlotte, NC
Attentive, easy to work with, and affordable rates
- Stephanie G. - Fort Mill, SC | Aug 2021 Fort Mill, SC
Everything was smooth and simple. The team was on top of things and following through with timely matters.
- Carlos M. - Charlotte, NC | Aug 2021 Charlotte, NC
They were quick and knew what they were talking about unlike the other company I worked with.
- Makenzie H. - Rock Hill, SC | Aug 2021 Rock Hill, SC
Excellent service.
- Boyd G. - Charlotte, NC | Jul 2021 Charlotte, NC
They provide great service.
- Jason E. - Rock Hill, SC | Jul 2021 Rock Hill, SC
Very easy process with the best people to work with.
- Michael G. - Edgemoor, SC | Jul 2021 Edgemoor, SC
Excellent communication
- John T. - Fort Mill, SC | Jun 2021 Fort Mill, SC
Allen John was fantastic
- Brian B. - Matthews, NC | Jun 2021 Matthews, NC
Our mortgage broker was easy to deal with, an expert in his field and ensured everything worked out.
- Dale S. - Livermore, CA | Jun 2021 Livermore, CA
Allen John was professional, knowledgeable, and a pleasure to work with. He went above and beyond.
- Tiffany W. - Charlotte, NC | Jun 2021 Charlotte, NC
Great experience overall. Quick, helpful, and professional communication. Expediency in process great as well.
- Andrew F. - Concord, NC | May 2021 Concord, NC
The process was easy and the all the people we dealt with were great.
- Lori W. - York, SC | May 2021 York, SC
Great service, very thorough, great communication during process.
- Benjamin B. - Sylva, NC | May 2021 Sylva, NC
Allen John and his team are extremely helpful and efficient and offered me the best rate. I loved working with this team!
- Olivia L. - Charlotte, NC | May 2021 Charlotte, NC
Allen John and his team did a great job assisting me with questions and were very helpful and professional.
- Linda B. - Winston-Salem, NC | May 2021 Winston-Salem, NC
Allen John and his team was very responsive and helpful through a complicated process. They took the worry away and helped us every step of the way
- John S. - Trabuco Canyon, CA | May 2021 Trabuco Canyon, CA
Allen went WAY above and beyond the call of duty, and would deserve my highest recommendation, without question!
- James P. - Downers Grove, IL | May 2021 Downers Grove, IL
The staff was supportive, patient, and professional throughout the entire loan process. I highly recommend anyone in the market use them. They found me a rate well below my original pre-approval.
- Michael M. - Myrtle Beach, SC | Apr 2021 Myrtle Beach, SC
Allen always does a great job going above and beyond and flexible to ensure that the financing process goes smoothly and quickly.
- Matthew D. - Rock Hill, SC | Apr 2021 Rock Hill, SC
The service and communication were exceptional.
- Kelly F. - Huntersville, NC | Apr 2021 Huntersville, NC
Allen and the folks at GRA are amazing. Timely, professional, works hard for me! They are great!
- Theresa K. - Salisbury, NC | Apr 2021 Salisbury, NC
Always ahead of required documents. Never a last min scramble to present documents
- Kevin F. - Concord, NC | Apr 2021 Concord, NC
Very responsive
- Christine O. - Charlotte, NC | Apr 2021 Charlotte, NC
Quick and excellent service
- Michael L. - Cincinnati, OH | Apr 2021 Cincinnati, OH
it was an easy and supportive experience
- Sarah G. - Charlotte, NC | Mar 2021 Charlotte, NC
incredibly well organized, excellent communication, and very secure
- Aaron S. - charlotte, NC | Mar 2021 charlotte, NC
Professional, responsive, and attention to detail.
- Carlos G. - Mooresville, NC | Mar 2021 Mooresville, NC
Everything was taken care of quickly & efficiently
- Victoria K. - Charlotte, NC | Mar 2021 Charlotte, NC
Friendly, reliable, and great rates
- John N. - Fort Mill, SC | Mar 2021 Fort Mill, SC
The application and processing was easy and smooth, and Allen's communication was excellent. But a few days before closing, the person covering for Allen didn't respond to emails, and it felt like things were very rushed at the last minute, causing us much stress.
- Samantha R. - Hendersonville, NC | Mar 2021 Hendersonville, NC
Local presence and repeat great service.
- John T. - Rock Hill, SC | Mar 2021 Rock Hill, SC
Welcoming and friendly staff that make a stressful process enjoyable. Extreme responsiveness and punctuality
- Jacob S. - Gastonia, NC | Mar 2021 Gastonia, NC
Highly recommended by realtor
- Patrick S. - Rock Hill, SC | Sep 2021 Rock Hill, SC
They have been amazing to work with, great customer service, and wonderful attitudes! Everyone was caring, helpful and genuinely cared! Thank you!
- Chilton M. - Simpsonville, SC | Sep 2021 Simpsonville, SC
Allen John has been incredible throughout this entire process. This is the SECOND time he has helped us in this journey. I will never use another agent or company. Thank you Allen!
- Crystal H. - Hope Mills, NC | Sep 2021 Hope Mills, NC
They were prompt and ready to answer any of my questions.
- Steven S. - Concord, NC | Sep 2021 Concord, NC