What people are saying... What people are saying... Back to profile
Great staff great service
- Bret C. San Jose, CA
They were very thorough and was able to answer our crazy questions. Roseanna and her assistant Cynthia Calvin are worth mentioning for their hard work and perseverance.
- Dennise A. Gilroy, CA
Roseanna is great to work with. Buying a home can be very stressful, but Rosanna and her team stayed on top of everything and are always there if you have any questions (even on weekends). They are a very dedicated team. With the attention they provide, it seems like you are their only client. I highly recommend anyone buying a home to work with Roseanna.
- Brett W. San Jose, CA
We love working with Roseanna, she's humble, super-friendly and are very knowledgeable. She and her assistant Cynthia Calvin gave us their most devoted attention in helping us with our case in a very short amount of time because we decided to have a second opinion prior to the loan application. they even stayed up very late at night just to make sure things get done. Thank you Roseanna and Cynthia. You are a super team!
- Binh N San Jose, CA
Roseanna and her team were amazing! They walked us through the register process. They were very responsive on email and text. When I had questions they were there to explain the process.
- Martha M San Jose, CA
Guaranteed Rate Affinity made my dream of buying a home possible. Roseanna Ceballos-Archie and her team were seasoned experts, who took the time to walk me through every step of the process. They were attentive and responsive to my needs. Throughout the process, I felt comfortable, confident and reassured with their service. Definitely will be spreading the good word about Guaranteed Rate Affinity!
- John T San Jose, CA
They were very helpful and informative.
- Marcelo S.
The communication was amazing, and the process went so quickly. I feel all the people on the team are always on top of things & are fantastic at explaining the complexities of the process. I also like the ease of the web portal to upload key documents (along with the ToDo list & timeline). I always know where to go to sign my documents.
- Christina Q. San Jose, CA
Rosanna is awesome. This was the second time working with her after eight years in purchase of our first house. She makes things happen.
- John S. San Jose, CA
perfect customer service very helpful staff
- Sharon B. FRESNO, CA
responsive and contacted us at the right time to get the great rate.
- Shaun S. Campbell, CA
The whole team was very helpful on the process
- Ryan T. Rancho Cordova, CA
Roseanna was instrumental in getting our loan processed from start to finish. Always answered questions promptly and seemed like she was always available day or night.
- Alan C. San Jose, CA
Because of the great friendly service & quick response & great rates
- Randy R. Riverbank, CA
exceptional customer service
- Daniel K. BAY POINT, CA
Amazing service. Roseanna and her team are unparalleled.
- Mindy S. MILL VALLEY, CA
It was recommended by a trusted source and they found me a great rate.
- Rebecca S. SAN JOSE, CA
1) The did a great job finding me a great low rate 2) Roseanne was a great consultant through the process and 3) we were able to do vast majority of the refinance online
- Fred L. SAN JOSE, CA
Roseanna did an outstanding job. She kept me informed the entire time.
- Thomas M. | Mar 2021 San Jose, CA
Excellent service and very knowledgeable staff
- Jose R. | Mar 2021 Livermore, CA
Two reasons: Roseanna Archie Ceballos and Kristian Winters are exceptional at what they do. They put the customer first!
- Jonathan Q. CHULA VISTA, CA
I have done real estate transactions and multiple loans/refinances. Roseanna Archie Ceballos and her referrals are nothing short of incredible. I wouldn't go with another lender even if they could beat her rate! I trust her completely.
- Jonathan Q. BONITA, CA
Roseanna was Amazing throughout the entire process any questions her or a staff member would help at a timely manner
- Leo W. Tracy, CA
We shortened escrow to 21 days in order to be competitive in the crazy market. Roseanna and her team got to work right away and had no issue getting our loan finalized in that time. Roseanna was very patient with us and answered all of our questions in an easy to understand way.
- Tiffany V. San Diego, CA
Great people, always willing to answer my questions quickly, and they gently guided me through the stressful process.
- Laura F. Santa Clara, CA
It was a very smooth transaction
- Lisa D. Modesto, CA
As a first time home(condo) owner I needed the extra attention to questions early on. Id love to be able to refer your team and will do so when an opportunity present itself. Id love to have a check-in at a later time for my own personal portfolio and discuss a future purchase.
- Stephanie P. - San Diego, CA | Aug 2021 San Diego, CA
Roseanna was very attentive to my needs.
- Lisette Z. - San Jose, CA | Aug 2021 San Jose, CA
The virtual process was easy. The team I worked with, especially Roseanna, were responsive and accommodating.
- Desiree N. - San Jose, CA | Aug 2021 San Jose, CA
The people working with us were very helpful and courteous.
- William T. - San Jose, CA | Aug 2021 San Jose, CA
Very professional and knowledgeable team
- Vijaya Bhaskar K. - San Jose, CA | Jul 2021 San Jose, CA
The team was so accommodating with our needs. They always listen to our concerns as well.
- Ana Marie C. - San Jose, CA | Jul 2021 San Jose, CA
Roseanna made it happen, pure and simple.
- John D. - San Jose, CA | Jul 2021 San Jose, CA
Fast funding
- Maria L. - San Jose, CA | Jul 2021 San Jose, CA
For the care, patience and professionalism they showed through the entire process.
- Adriana D. - San Jose, CA | Jun 2021 San Jose, CA
Great people, always willing to answer my questions quickly, and they gently guided me through the stressful process.
- Laura F. - Santa Clara, CA | May 2021 Santa Clara, CA
It was a very smooth transaction
- Lisa D. - San Jose, CA | May 2021 San Jose, CA
Great customer
- Michael Z. - San Jose, CA | May 2021 San Jose, CA
Roseanna was Amazing throughout the entire process any questions her or a staff member would help at a timely manner
- Leo W. - San Jose, CA | Apr 2021 San Jose, CA
We shortened escrow to 21 days in order to be competitive in the crazy market. Roseanna and her team got to work right away and had no issue getting our loan finalized in that time. Roseanna was very patient with us and answered all of our questions in an easy to understand way.
- Tiffany V. - San Diego, CA | Apr 2021 San Diego, CA
Roseanna did an outstanding job. She kept me informed the entire time.
- Thomas M. - San Jose, CA | Mar 2021 San Jose, CA
Excellent service and very knowledgeable staff
- Jose R. - LIVERMORE, CA | Mar 2021 LIVERMORE, CA
Easy to work with during the process.
- Sean H. - Tracy, CA | Mar 2021 Tracy, CA
Customer service
- Anthony D. - SAN JOSE, CA | Mar 2021 SAN JOSE, CA
They are great
- Danielle N. - CONCORD, CA | Mar 2021 CONCORD, CA
They have been very knowledgeable and helpful
- Masoud S. - San Jose, CA | Sep 2021 San Jose, CA
Easy to work with, easy to get in touch with someone
- Marietta T. - Campbell, CA | Sep 2021 Campbell, CA
Roseanna Ceballos-Archie has excellent communication throughout the process. She is a pro-active problem solver and a positive energy throughout the transaction.
- Melinda G. - Atascadero, CA | Sep 2021 Atascadero, CA
Have consistently received fast, efficient, professional responses and assistance to complete my loan application, and all related documents.
- Richard B. - Campbell, CA | Sep 2021 Campbell, CA
Roseanna and her team were on top of everything and took all my stress away
- Monika M. - San Jose, CA | Sep 2021 San Jose, CA
Roseanna Ceballos-Archie is literally the best. She is patient, helpful, knowledgable, and goes above and beyond in her work. She is the reason I would recommend GRA.
- Nathan P. - Concord, CA | Sep 2021 Concord, CA