What people are saying... What people are saying... Back to profile
They were prompt and courteous. Easy to work with
- Jack B. Estero, FL
Mel Albritton was spectacular. Tara Buonadonna kept everything organized and helped so much. Along with Carolyn and Deborah. Thank you!
- Michael L. Dublin, GA
Eve was awesome as she kept me informed all the way through the process. It seems she carried the bulk of the load once it was handed of from Mel. I know she is retiring but relieved that she was able to complete my mortgage before she left. She has a great sense of humor and will miss talking with her. Mel was great in getting things started and making sure I understood the process. All in all a great team and felt I had a good rate and did not shop around.
- David B. Jonesborough, TN
The whole team (especially Leslie Schmidt) were wonderful to work with. I had several delays on the final settlement of my other home which did not allow much time for Leslie to close on my new home. She was amazing!!!!! I would not have closed on my new home without the dedication and hard work of Leslie and her the team.
- James H. Shelbyville, KY
Mel and his team were great!! We were very satisfied and thanking all their supports.
- Hisayoshi I. Suwanee, GA
My team was great. Anthony and Robin did a great job and Mel was great to work with.
- Todd K Defuniak Springs, FL
I had a super awesome experience working with Mel Albritton. He was kind, smart, and quick! I could not have my dream house without Mel or company like Guaranteed Rate Affinity.
- Osamu T Glenmoore, PA
Mel, Tony and Leslie were fantastic to work with!! We had an aggressive timeline and they made sure we were on task and had all documentation submitted on time. Super team effort across the board.
- Brent C Geneva, IL
Mel and his team were great. Right from the start, dealing with Mel was why we chose Guaranteed Rate Affinity. Without him I may have made a different choice. It was that first crucial step that he nailed for us.
- Timothy R Champlin, MN
Mel and his team were very responsive to all my questions, they did a great job making the mortgage process simple.
- John R.
Customer Service. Mel and Kevin were always available.
- Russ M. Jacksonville, FL
Team did an excellent job - moved fast, good communication
- Bryan M. Mooresville, NC
Mel is the main reason. Always got back to me swiftly. His voice is calming in a stressful time dealing with money long distance and via portals.
- Kyle P. Pasco, WA
Kevin and Mel were fabulous. They answered all my questions were quick on process and no issues at all with closing!!!
- Amy D. Calabash, NC
Our overall experience was very good. We called the team that worked on our refinance the "Dream Team" Everyone was amazing! Mel Albritton, our VP to Sharon Gould our MC and Genee Williams our LC were professional, patient and informative. They made sure that we understood and were comfortable with every step of the process. We were constantly in touch and made sure that we are informed of every step. This was our 4th refinance and by far the best experience we ever had. We will definitely recommend them to family and friends.
- Maria M. Philadelphia, PA
They were easy to work with and flexible to match competitors rates and fees.
- Ryan B. New Bern, NC
Very friendly, informative and quick to respond
- John C. Ponte Vedra, FL
Prompt response, competency, willingness to work on obtaining better rate when interest rates fell.
- Jacob L. Bethel Park, PA
The GRA team was very effective and on point. Mel and his team were available as needed and helped move me through the process - with all of their work prior, our closing lasted for 45 minutes. Good Job team and thank you for getting us through it.
- Russell D. Castle Rock, CO
No words.. Amazing team the best Mel Albritton, Kenneth Schmidt and Steven Maslanik too bad they don't have a 10000000 number to rate them...fast, attentive, respectful, accessible all the time, helping in every details..the best team to guide you in your first home purchase...I will definitely recommend them....the best the best amazing job!!! Oh i forgot to mention they are available i should say 24/7 to answer your questions..it was a good experience working with Guaranteed Rate Affinity...
- Cesarina V. Springfield, MA
Very professional dealing with my mortgage and all my concerns
- Glenn S. VALPARAISO, IN
excellent customer service
- Pavlina D. FRISCO, TX
Great rate on the mortgage and the service at all steps was fantastic.
- Jason M. Knoxville, TN
Guaranteed Rate Affinity has a defined roadmap with visible milestones with every team member in step.
- Anthony H. Columbia, SC
The team at GRA did an exceptional job of keeping me informed and helping make this process go smoothly.
- Stephen D. Huntsville, AL
Easy to get in touch with.
- Jose L. Jupiter, CO
Mel made the process very easy and kept us informed of what was coming up.
- Gary J. West Richland, SC
Excellent customer service. Easy to contact and always went above and beyond.
- Brian S. Lexington, FL
Communication! Mel and his team were pro-active and very clear on their needs and provided excellent feedback in a timely manor.
- John M. Silver City, TX
Mel Albritton and his team rock! Mel is thorough, professional, and supportive. His team members followed through in a helpful, professional manner as well.
- Michael B. Saint Louis, MO
Mel Albritton was awesome. He was easy to explain things and understanding. Always would call back or respond to me.
- Patrick C. Westminster, CO
They were extremely helpful with all questions we asked and always available when needed
- Samantha R. Westville, NJ
Easy process, very helpful and caring staff. I felt like everyone on my team was pulling for me and really cared about us.
- David C. Tucson, AZ
Excellent communication throughout the team. I value communication very highly and the way this team executed it was beyond my expectations.
- Ashley T. Raleigh, NC
Great service, easy process
- Justin D. Beaver Falls, PA
Delivered on timeline and had competitive rates
- Andres C. Saint Louis, MO
Mel and his team were outstanding helping me along the entire process. Start to finish. Absolutely wonderful to work with. Mel and Robin went above and beyond to help me.
- Stephen G. Farwell, MI
The entire team we worked with was knowledgeable, attentive and very pleasant to work with. Buying a house can be stressful, but they made it as easy as they could for us.
- Dawn Z. Woodinville, WA
I keep coming back for our new loan or refinancing because of a people like Mel Albritton and Robin Hillman. I have started and finished two new loans and one refinancing with Mel. Thank you! I also like the efficiency and convenience of the process.
- Anteneh A. EAST GRANBY, CT
Mel and his team are great
- Timothy R. | Mar 2021 Champlin, MN
This has been the absolute smoothest mortgage transaction I have ever experienced.
- Dale P. - Billings, MT | Aug 2021 Billings, MT
They did great and were able to answer most questions.
- William P. - Montgomery, AL | Jul 2021 Montgomery, AL
Service was good and communication from Mel was great. Appraisal took about 4 to 5 weeks to get.
- Allen N. - Boerne, TX | Jul 2021 Boerne, TX
Great team and great customer service
- William S. - Bensalem, PA | Jun 2021 Bensalem, PA
Mel and his team are great
- Timothy R. - Champlin, MN | Mar 2021 Champlin, MN