What people are saying... What people are saying... Back to profile
Marianne, Jim and Bob were all absolutely amazing! Always available to answer any question we had, and very through and clear in their explanations to us. They handled our transaction with ease.
- Nicholas W. Sparta, NJ
They were responsive and knowledgable
- Michael L. Dover, NJ
The professionalism, responsiveness, knowledge and guidance of the team was better than I expected. Kudos to Marianne Jones, Bob Finnegan and Jim Hazlett.
- Jeffery B Mendham, New Jersey
The service was personable and attentive. Everyone I dealt with was friendly, supportive and efficient!
- Estzer A Mendham, New Jersey
Great staff offering fast professional service.
- Mac C Mendham, New Jersey
Pleasant and easy to work with.
- James P Mendham, New Jersey
They got the job done quickly.
- Arthur E Mendham, New Jersey
Marianne Jones helped us through out the process
- Antonia S. Springfield, NJ
Great service, very thorough and helpful/assessable when needed
- Robert P. Rockaway, FL
The broker I worked with, Marianne Jones, guided me through the process and made getting a mortgage easier than I expected and was also willing to provide reassurance and guidance.
- Angela H. Wharton, MN
The broker I worked with, Marianne Jones, guided me through the process and made getting a mortgage easier than I expected and was also willing to provide reassurance and guidance.
- Catherine M. Wharton, NJ
The professionalism, responsiveness, knowledge, and guidance of the team were better then I could ever except. Kudos to Marianne Jones, Bob Finnigan, and James Hazlett.
- Jeffery B. West Orange, NJ
Everyone I dealt with was friendly, supportive and efficient!!
- Eszter A. West Orange, NJ
Great service, very thorough and helpful/assessable when needed
- Kelly C. Rockaway, NJ
Great staff offering fast professional services.
- Max C. Denville, NJ
Marianne Jones helped us through the out the process
- Craig W. Springfield, NJ
They got the job done quickly
- Arthur E. Hoptacong, NJ
Everything was simple, easy, and worked out well.
- Andrea W. Dover, NJ
I've done business with Marianne Jones before. She makes things very easy. She's a someone I can trust.
- Vincent D. Lake Hiawatha, NJ
The process was smooth and pretty easy
- Daren C. LAKE HOPATCONG, NJ
Marianne was great, very helpful and responsive.
- Sara P. DENVILLE, NJ
Their representative Marianne Joines....and all those who worked with her....were kind! patient! HELPFUL!!!
- Edwina G. BOONTON, NJ
Marianne was extremely responsive, her entire team was very professional and answered all my questions timely. They made refinancing my house easy.
- Teresa S. DOVER, NJ
Very efficient and professional service
- Angel S. Dover, NJ
The level of customer service was top notch. Marianne responded quickly and fully to all of our questions and concerns.
- Judd A. Millburn, NJ
Marianne Jones, Robert Finnegan and James Hazlett provided white glove service throughout the entire process and were proactive in guiding me through the type of loan that was most beneficial to my circumstances.
- Michael H. Mountain Lakes, NJ
MARIANNE JONES IS THE BEST EVER.
- Thomas S. MORRIS PLAINS, NJ
Working with Marianne Jones was like getting a new family member. Only nicer! She made me laugh while maintaining a high standard professionalism. Marianne reassured me when I got nervous and I knew she would have my back.
- Barbara M. BOONTON, NJ
Marianne and her team exceeded my expectations. Great team, great company.
- Luca L. | Mar 2021 Hopatcong, NJ
I am a first time home buyer. I was very scared and nervous. However, My mortgage adviser, Ms. Marianne Jones was very helpful, responsive and very professional. All my questions were answered thru phone calls, emails and texts even late at night. Everyone at Guaranteed Rate Affinity who contacted me were very friendly and prompted. I was not afraid to ask questions. The Guarateed Rate Affinity processed my loans with low interest on time. I am very grateful for Ms. Marianne Jones and Guaranteed Rate Affinity.
- Se-A C. | Mar 2021 Mendham, NJ
I was very happy with how quickly the process went
- Cory J. | Mar 2021 Sparta, NJ
Marianne and her team were great to work with. They kept me informed during the entire journey.
- Efrain V. | Mar 2021 Succasunna, NJ
I had a great experience with my mortgage lender and they made it easy and painless. I love the 24/7 assistance
- Brittany G. | Mar 2021 Hackettstown, NJ
The team was fantastic at every step and the automated process was simple to navigate.
- Andrew N. SUMMIT, NJ
The response was really fast. Everything was clear from the start. I had good communication with the whole team. Rates and fees are phenomenal.
- Carlos T. BERGENFIELD, NJ
As a first-time homeowner who didn't know a thing about mortgages, Marianne and her team were SO patient and helpful! They made sure to keep me updated with anything I needed to give them. I was able to close in a short time and it's all thanks to them!
- Kimberly K. LINCOLN PARK, NJ
Excellent customer service! The entire team worked tirelessly to keep our loan on track.
- Samantha G. Montville, NJ
They made the process very easy. When I first spoke to Marianne she explained everything. Then when it went over to Nina, she helped me every step of the way and made sure everything was in order to proceed. James explained how the closing was going to go and it went exactly like that. The team I worked with was proficient in their duties and very knowledgeable to any questions I had. This was a great experience for me and this will be the only company I use and recommend to anyone looking to buy or refinance a home.
- Michael M. Lake Hiawatha, NJ
Marianne and her team were fantastic. Moved very efficiently, explained things thoroughly, and I closed my loan within 31 days of contract signing.
- Peter A. Weehawken, NJ
Great support and service was provided by the team
- Jaime P. Colonia, NJ
The whole team, led by Marianne was a pleasure to work with! They were knowledgeable, professional, responsive, attentive to my needs, and patient while walking me through the process. I couldn't have asked for a better experience!
- James F. Wharton, NJ
Friendly, approachable and knowledgeable staff. Quick responses to questions.
- Stephanie D. Whippany, NJ
Excellent customer service! I’m a first time home buyer, and the team made the process very easy.
- Meredith H. Rockaway, NJ
Marianne was the best and so easy to work with.
- Nancy O. - Parsippany, NJ | Aug 2021 Parsippany, NJ
Guaranteed Rate made the entire process easy. All communication was clear and timely, and each representative was friendly and helpful.
- Renay B. - Long Valley, NJ | Aug 2021 Long Valley, NJ
Really great service from Marianne - always quick to respond, solve questions/issues. Very smooth process!
- Ian A. - New York, NY | Aug 2021 New York, NY
Excellent, fast service.
- Lynn C. - morristown, NJ | Aug 2021 morristown, NJ
All team member I worked with were very responsive from start to finish
- Daniele C. - Succasunna, NJ | Jul 2021 Succasunna, NJ
Just wow! The flexibility and guidance you provided. Beyond grateful!
- Pearl B. - Valley Cottage, NY | Jul 2021 Valley Cottage, NY
Great responsiveness by Marianne and her team
- Gilbert Y. - Budd Lake, NJ | Jul 2021 Budd Lake, NJ
because I felt Marianne Jones went above and beyond her call of duty
- Robert G. - Toms River, NJ | Jun 2021 Toms River, NJ
They were responsive and easy to work with.
- Amy S. - Matthews, NC | Jun 2021 Matthews, NC
Friendly, approachable and knowledgeable staff. Quick responses to questions.
- Stephanie D. - Whippany, NJ | May 2021 Whippany, NJ
The whole team, led by Marianne was a pleasure to work with! They were knowledgeable, professional, responsive, attentive to my needs, and patient while walking me through the process. I couldn't have asked for a better experience!
- James F. - Denville, NJ | May 2021 Denville, NJ
Excellent customer service! I’m a first time home buyer, and the team made the process very easy.
- Meredith H. - Arlington, VA | May 2021 Arlington, VA
Excellent customer service! The entire team worked tirelessly to keep our loan on track.
- Samantha G. - Montville, NJ | Apr 2021 Montville, NJ
They made the process very easy. When I first spoke to Marianne she explained everything. Then when it went over to Nina, she helped me every step of the way and made sure everything was in order to proceed. James explained how the closing was going to go and it went exactly like that. The team I worked with was proficient in their duties and very knowledgeable to any questions I had. This was a great experience for me and this will be the only company I use and recommend to anyone looking to buy or refinance a home.
- Michael M. - Lake Hiawatha, NJ | Apr 2021 Lake Hiawatha, NJ
Marianne and her team were fantastic. Moved very efficiently, explained things thoroughly, and I closed my loan within 31 days of contract signing.
- Peter A. - New York, NY | Apr 2021 New York, NY
Great support and service was provided by the team
- Jaime P. - Glen Ridge, NJ | Apr 2021 Glen Ridge, NJ
Marianne and her team exceeded my expectations. Great team, great company.
- Luca L. - Boca Raton, FL | Mar 2021 Boca Raton, FL
I am a first time home buyer. I was very scared and nervous. However, My mortgage adviser, Ms. Marianne Jones was very helpful, responsive and very professional. All my questions were answered thru phone calls, emails and texts even late at night. Everyone at Guaranteed Rate Affinity who contacted me were very friendly and prompted. I was not afraid to ask questions. The Guarateed Rate Affinity processed my loans with low interest on time. I am very grateful for Ms. Marianne Jones and Guaranteed Rate Affinity.
- Se-A C. - Tuxedo Park, NY | Mar 2021 Tuxedo Park, NY
I was very happy with how quickly the process went
- Cory J. - Sparta, NJ | Mar 2021 Sparta, NJ
Marianne was terrific
- Richard O. - Little Egg Harbor, NJ | Mar 2021 Little Egg Harbor, NJ
Marianne and her team were great to work with. They kept me informed during the entire journey.
- Efrain V. - Brick, NJ | Mar 2021 Brick, NJ
I had a great experience with my mortgage lender and they made it easy and painless. I love the 24/7 assistance
- Brittany G. - Hillsborough, NJ | Mar 2021 Hillsborough, NJ
Superior customer service!
- Claudia P. - Boonton, NJ | Sep 2021 Boonton, NJ
Staff is helpful and professional. They were clear on the steps I needed to take during this process and were very responsive to any queries.
- Catherine M. - Wharton, NJ | Sep 2021 Wharton, NJ
They were attentive and answered each question and concern thoroughly and in a timely manner.
- Julie D. - Port Murray, NJ | Sep 2021 Port Murray, NJ
Marianne Jones and the team we worked with were a pleasure. As first home buyers, they broke down every step to us and lead us well.
- Jordyn K. - Flanders, NJ | Sep 2021 Flanders, NJ