What people are saying... What people are saying... Back to profile
The whole process was quick and easy. Lou and his team were great.
- Robbie A. Denver, CO
Our realtor Dave De Elena referred Lou Tornambe with Guaranteed Rate Affinity to us when we purchased our home, and there are not enough words or ways to describe how FANTASTIC Lou was!! He truly was there every step of the way and more. It never mattered the time of day or what day it was (even weekends) if we needed something we could call Lou, and if he didn't know he would find answers for us going above and beyond to ensure we had all information (sometimes in many different forms) to make us feel confidant in the process and next steps. When purchasing a home there can be set backs and bumps but anything that came up, Lou was on top of it, making sure not only his team had explained anything needed but he would follow up as well. Thank you for everything. Without him and his team we wouldn't have been able to purchase our new home.
- Shaun M. Aurora, CO
Lou was very honest and open about all parts of the loan process. He was very patient and explained everything in great detail. He made it seem easy for a first time home buyer. I would recommend Lou to anyone interested in buying a home.
Lou was very helpful in explaining things.
- Benjamin M.
This is a very friendly, helpful team which gets results!
- Rachel S.
Smooth, excellent technology, easy to down load everything, and Lou
- Alan N.
Great communication and willingness to work with us until we got exactly what we wanted.
- Donald C. Lakewood, CO
They are very conscientious about the work they do. Everyone tries very hard to make sure I knew the process and communicates very well.
- Lisa O. Centennial, CO
Lou Tournambe was fantastic. He took the time to explain every detail of a very complicated process, provided ample warnings about wire fraud and about dishonest marketing post-close, and got back to me quickly whenever I sent questions.
- Matthew B. Littleton, CO
Lou Tornambe and his team were phenomenal throughout the home purchase process. I would recommend him highly to anyone needing a loan.
- Richard H. HIGHLANDS RANCH, CO
Excellent service start to finish
- James L. DENVER, CO
Getting my loan expedited because USAA declined my loan and I had about 30 days to closing or so. And the drop box makes things easy
- Brandon B. CENTENNIAL, CO
Lou was very knowledgeable and make the process easy.
- Arik T. Castle Pines, CO
Ease of the whole process
- James H. boulder, CO
Lou was available via phone whenever we needed him.
- Monica L. Bennett, CT
Lou was great to work with and made the process painless!!
- Lisa K. Monument, NJ
The entire staff that we worked with was very knowledgeable and helpful with every concern and question we had
- Annique H. Highlands Ranch, MD
we work with an excellent team, and really appreciated the website savvy component and how quickly the team responded
- Dianna M. Centennial, CO
;Professional, friendly, and competent
- Steve D. Strasburg, CO
Very easy to interact with. Knowledgeable and proactive.
- Jesse M. Colorado Springs, CO
I have worked with Lou T for 8 or so years very professional and love working with him.
- Matthew O. Strasburg, CO
Lou Tournambe has closed several deals for me over the years. Fast, easy, streamlined process!
- Kristy J. Castle Rock, CO
We’ve worked with Lou twice prior to this refi. He’s knowledgeable, trustworthy, and friendly. He walked us through the process and answered every question clearly.
- Robert Y. Denver, CO
Lou was fantastic and made everything simple to understand
- Kevin V. CASTLE ROCK, CO
Lou and his team were amazing to work with. They made the possibility of owning a home a reality for me and my wife. Will definitely use in future and recommend to friends, family, and colleagues.
- Travis C. CASTLE ROCK, CO
Great customer service, and Lou was amazing working hard to get my loan done.
- Hege H. Aurora, CO
The team kept me informed along the entire process. And contacted me if there were any issues or questions.
- Scott S. Englewood, CO
Customer Service was outstanding!
- Jackson C. COLORADO SPRINGS, CO
excellent customer service by Lou T and his team
- David G. DENVER, CO
Everyone we worked with was friendly, knowledgeable and hardworking.
- Mary L. LITTLETON, CO
They were very helpful, responsive to any emails or phones calls. I felt they had our best interest in mind.
- A D. AURORA, CO
Prompt, courteous, efficient assistance with all questions and issues by everyone involved. Mr. Tornambe was especially helpful with everything.
- William O. ENGLEWOOD, CO
Easy, streamlined process every single time!
- Kristy J. CASTLE ROCK, CO
Lou is very helpful any attentive, top marks to him
- Benjamin S. CENTENNIAL, CO
They accomplished the loan refinance efficiently and quickly.
- Linda Y. DENVER, CO
Lou Tornambe was very professional and friendly and made the process easy.
- Joseph D. STRASBURG, CO
Lou was amazing and so helpful throughout this whole process. We couldn't have done it without him! We will definitely recommend him to any of our friends!
- Lauren W. ENGLEWOOD, CO
Ease of process; helpful mortgage advisor who explains well when questions are asked
- Arthur L. | Mar 2021 Aurora, CO
Lou and his team was outstanding and great to work with. They kept me up to date the entire time and Lou would always use 'simple math' to make the process and loan funding easy to understand.
- Matthew S. | Mar 2021 Denver, CO
Everyone was very responsive and helpful during our application process.
- Bartolome E. | Mar 2021 Centennial, CO
The customer service you receive it’s unique
- Claudia C. | Mar 2021 Commerce city, CO
They all did a great job from start to finish.
- Orly V. GREENWOOD VILLAGE, CO
Always available and very transparent throughout the process.
- Jake S. DENVER, CO
Lou was great. He was always available to answer any question.
- Wilfred M. FEDERAL HEIGHTS, CO
Great personal service. Very great at explaining the whole process and all questions we had.
- David P. DENVER, CO
Lou and his team cut through all the nonsense that was fed to us by the builder. We had an incredibly unprofessional interaction numerous times with the builders and their representation, and Lou and his team ensures that we were always taken care of. He did everything in his power to deliver exceptional service and was always available to educate me through this entire process.
- Zachary K. Colorado Springs, CO
Lou took great care of us, found us amazing rates, and was with us every step of the way.
- Robert S. Broomfield, CO
Everyone was always very helpful and knowledgeable with my questions and making my mortgage process very smooth and easy!
- Ryan C. Denver, CO
Everyone was so helpful and went out of their way to make sure I understood every step of the process. I felt that I was taken care of in one of the biggest decisions of my life.
- Ashley S. Englewood, CO
Compared to other loan companies, easier process and better response times
- Myung K. Aurora, CO
The team was amazing!!
- Karrie V. - Springfield, MO | Aug 2021 Springfield, MO
Working with Lou and Team at GRA was a super simple and easy process full of great communication and support.
- Karrie V. - Springfield, MO | Aug 2021 Springfield, MO
Lou provided me with information every step of the way. He never made me feel like I was bothering him with all my questions and he took the time to answer each one of them!
- Alicia W. - Aurora, CO | Aug 2021 Aurora, CO
Because of Lou’s service
- Garrett H. - DENVER, CO | Jul 2021 DENVER, CO
They took care of every concern of mine.
- Ryan R. - Castle Pines, CO | Jul 2021 Castle Pines, CO
Good service and personalizd attention to help collect and send info electronically
- Nancy W. - Lakewood, CO | Jul 2021 Lakewood, CO
I have worked with Lou and his team for several years off and on. Lou is on point and ready to always help where needed.
- Matthew O. - Castle Rock, CO | Jul 2021 Castle Rock, CO
their support is top notch
- Michelle C. - Elizabeth, CO | Jun 2021 Elizabeth, CO
We are very satisfied with the service and everything Lou Tornambe and Guaranteed Rate Affinity has done for us to be able to purchase our home!
- Ryan C. - Denver, CO | Jun 2021 Denver, CO
Lou was great.
- Aaron S. - Denver, CO | Jun 2021 Denver, CO
Lou took great care of us, found us amazing rates, and was with us every step of the way.
- Robert S. - Broomfield, CO | May 2021 Broomfield, CO
Everyone was always very helpful and knowledgeable with my questions and making my mortgage process very smooth and easy!
- Ryan C. - Denver, CO | May 2021 Denver, CO
Everyone was so helpful and went out of their way to make sure I understood every step of the process. I felt that I was taken care of in one of the biggest decisions of my life.
- Ashley S. - Parker, CO | May 2021 Parker, CO
Compared to other loan companies, easier process and better response times
- Myung K. - AURORA, CO | May 2021 AURORA, CO
Ease of process; helpful mortgage advisor who explains well when questions are asked
- Arthur L. - Aurora, CO | Mar 2021 Aurora, CO
Everyone was very responsive and helpful during our application process.
- Bartolome E. - Centennial, CO | Mar 2021 Centennial, CO
Because of all the hard work Lou did for me.
- Richard K. - Littleton, CO | Mar 2021 Littleton, CO
The customer service you receive it’s unique
- Claudia C. - Henderson, CO | Mar 2021 Henderson, CO
Lou and his team was outstanding and great to work with. They kept me up to date the entire time and Lou would always use 'simple math' to make the process and loan funding easy to understand.
- Matthew S. - Denver, CO | Mar 2021 Denver, CO
Great communication throughout the process!
- Larry R. - Broomfield, CO | Sep 2021 Broomfield, CO