What people are saying... What people are saying... Back to profile
Laura was responsive, knowledgeable, and friendly. A great customer service combination!
In my entire career as a physician, I was impressed by three people. Laura was one of them.
- Ghanem A Saint Louis, MO
Everything went so smoothly, Laura and her team were awesome
- Michael R. Ballwin, MO
The people and the process made it so easy to get my first loan. I ended up with a couple pre-approvals, and the response time was amazing (crucial when trying to get an offer in). I also thought the online portal was easy to use and keep track of all of my required documents. My only complaint was that you couldn't edit anything once it was uploaded (I uploaded a tax return to my W-2 page, and it wouldn't let me delete it and move it to the correct category).
- Kathleen V. Saint Ann, MO
Laura and her team were fantastic. She made the process so easy and stress free, walking me thru each step. Always communicating assuring any obstacles were quickly removed. Her professionalism is truly an asset to your company and I can't sing her praises high enough.
- George P. Saint Louis, MO
I was a little tentative and nervous being a first time home buyer. It seemed like there was not enough time and hours in the day to accomplish anything juggling work, a family, and personal life simultaneously. Along the way I was given proper guidance through-out the mortgage process. I am very pleased with the new home set-up by Guaranteed Rate Affinity, my loan officer and my realtor.
- Nicholas S. Ballwin, MO
Laura was very patient with us and was great to work with. I even recommended her to a colleague and she used her as well!
- Bridget S. Kirkwood, MO
Laura Strawbridge and Diane Flannery are amazing. They were so kind and patient, not to mention extremely helpful with all the information. I strongly felt they had my best interest at heart. If all the employees are like these two, this company is lucky.
- Jamie R. O Fallon, MO
Everyone was very helpful and made it easy to understand the whole process.
- Starr G. Ballwin, MO
Laura made the process so easy and was a delight to work with!!!
- Steven K Ballwin, MO
I had several challenges with the VA and Laura was a real trooper and got things taken care of throughout the whole loan process. I was never in doubt as to what the outcome would be. Personable and professional through the whole process. What more could you ask!
- Paul K SAINT CHARLES, MO
Because Laura was absolutely wonderful!! Very informative. Explained things extremely well. And we almost backed out of the deal twice and both times it was Laura who helped us figure things out and save the deal.
- Paula P. ELLISVILLE, MO
They were extremely easy to work with and had great communication from start to finish. They made the process extremely easy.
- John D. SAINT LOUIS, MO
Very friendly people
- Vinayak K. MANCHESTER, MO
Everyone explained to me what I had to do and what they were doing to get me approved. Extremely helpful in every way.
- Karen B. BALLWIN, MO
Fast. Customer service was excellent. instructions were clear. No surprises.
- Craig H. ELLISVILLE, MO
Very easy to work with regarding my unique circumstances
- Rebecca S. O FALLON, MO
I had an awesome team working for me. Everyone was very gracious and patient in answering all my questions and my frequently asking "Did you get that?" after sending info via e-mail. They reminded me of documents I needed to complete and return in order to complete the buying of my new home. Lovely people all round.
- Judith D. Chadron, NE
I had an awesome team working for me. Everyone was very gracious and patient in answering all my questions and my frequently asking "Did you get that?" after sending info via e-mail. They reminded me of documents I needed to complete and return in order to complete the buying of my new home. Lovely people all round.
- Judith D. Chadron, NE
Everyone was great. I knew what was needed and had plenty of time to do it.
- Brian L. ELLISVILLE, SC
The entire experience went as I wanted and finished as I was told it would.
- Rupavani Y. BALLWIN, NC
Everyone I dealt with was professional and patient with me since I'm not the greatest at electronic forms, etc.
- Peter G. Ellijay, MD
Laura helped me get my home financed with the VA when other sources didn’t want to deal with the issues. She knows her stuff and is very supportive of VETS!
- Paul K. Saint Charles, MO
Laura was the bees knees to work with. Responsive and on top of the game.
- Patrick J. CHESTERFIELD, MO
Laura Strawbridge is such an amazing loan officer. She worked thru everything with me.
- William G. SAINT LOUIS, MO
Laura really went beyond the call of duty in my opinion to secure the financing I needed! Plus I went thru so much the day of closing... She really helped me calm down and made the process extremely easy
- Linda A. SAINT LOUIS, MO
Everything went so smoothly and everyone I worked with was kind and friendly. People took the time to explain everything to me, and I had a lot of questions.
- Andrew S. Saint Louis, MO
Easy to work with and really looked out for us. Not our first time with GRA, and probably not the last!
- Tyler S. Augusta, MO
The made things very smooth and easy to understand.
- Nicolas M. Lake St Louis, MO
I received excellent rates and service. At all times, I was kept informed on the progress of my loan. Laura was knowledgeable and always available for questions. I also loved the platform used to review the status of my loan and the to do list. My closing went very smooth and I appreciate getting the documents a day ahead of closing to review.
- Jennifer H. FENTON, MO
You guys made the process very easy. You were extremely helpful and readily available to answer any questions or concerns I had. Everything was explained and laid out very well.
- John D. SAINT LOUIS, MO
From start to finish Laura and her team were amazing. We had a very long building process due to many builder issues and Laura and her team handled everything professionally and perfectly. They saved me a lot of money and most of all stress. By far this was the best part of my building process.
- Eric H. Moscow Mills, MO
The process was smooth, the team was helpful and knowledgeable and I always felt a sense of ease during the process.
- Chelsea S. Saint Louis, MO
Great communication and customer service. Felt like a personal interaction versus transactional.
- KELSEY W. - St. Louis, MO | Aug 2021 St. Louis, MO
I had no issues, besides document hassle, which I expect any company to have
- Jonah H. - University City, MO | Aug 2021 University City, MO
I worked with Laura Strawbridge and she is very professional and helpful
- Candi H. - New Haven, MO | Aug 2021 New Haven, MO
Laura Strawbridge is the Best!!!
- Christeen B. - Ballwin, MO | Jul 2021 Ballwin, MO
Good service, prompt, communicative
- Yoo C. - Wildwood, MO | Jul 2021 Wildwood, MO
Laura Strawbridge and her team are outstanding!
- John O. - Ballwin, MO | Jul 2021 Ballwin, MO
Laura Strawbridge stepped into a very difficult closing and helped me through it by holding my hand and acting as a go-between GFA, title company and Notarize, whose application failed miserably.
- Gaynelle E. - Montgomery Village, MD | Jun 2021 Montgomery Village, MD
From start to finish Laura and her team were amazing. We had a very long building process due to many builder issues and Laura and her team handled everything professionally and perfectly. They saved me a lot of money and most of all stress. By far this was the best part of my building process.
- Eric H. - TROY, MO | Apr 2021 TROY, MO
The process was smooth, the team was helpful and knowledgeable and I always felt a sense of ease during the process.
- Chelsea S. - St. Louis, MO | Apr 2021 St. Louis, MO
Because they always kept the contact with me telling me everything in all the process. They never let me by myself and always was caring telling me if I had any question don't thought it twice to contact them.
- Sullybeth R. - Florissant, MO | Sep 2021 Florissant, MO
Fantastic commitment to service
- Connie L. - Ballwin, MO | Sep 2021 Ballwin, MO
Working with Laura Strawbridge is a pleasure.
- Steven A. - Eureka, MO | Sep 2021 Eureka, MO
Great, easy experience. Everyone was extremely responsive and helpful.
- Rachel S. - Saint Louis, MO | Sep 2021 Saint Louis, MO