What people are saying... What people are saying... Back to profile
Jeff and his team were absolutely incredible to work with. Jeff handled our loan directly and always kept me in the loop. He explained everything needed and worked very hard for us. Jeff and his team were working day and night to secure our loan. I couldn't thank them enough for their hard work, patience and knowledge to get it done. Absolute pleasure.
Jeff and his team were great to work with, and always available when I had questions. For someone purchasing a home for the first time, they made the process very easy for me. I had a great experience!
- Alexander B Burlington, KY
Jeff Fries and Jeffrey Frazee were excellent partners in the mortgage process, and I was able to get timely updates, and have my questions answered, whether they were big questions, or small inquiries. I felt valued, and I was able to stay motivated and confident with the process, knowing they and the rest of the team were watching out for me and working to keep me moving forward. It was an excellent experience, that made my first mortgage so much easier to digest. Will gladly recommend Guaranteed Rate Affinity to friends and family, and will consider them for future moves as well.
- Tyler H. Milford, OH
Jeff Fries was outstanding to work with and made the entire experience completely stress free!
- Jeffrey M. Milford, OH
Thank you so much for making this so easy for me . You're the best Hope to work with you again
- Diane S Cincinnati, OH
Jeff Fries and his team were very patient with me in obtaining my mortgage. My wife and I were not as prepared to buy as we thought we were. Jeff advised us on what to do and went beyond expectations to get us our home.
- Chris H Cincinnati, OH
Jeff and GRA made it extremely easy to refinance our home, with a minimumal amount of paperwork and a quick approval and closing.
- Stanley P Batavia, OH
Friendly and kind people; I was treated with respect.
- Terri H.
Great job by staff and great use of technology.
- Robert B.
Everything went very smooth and timely. Jeff fries and his crew were great and very informative throughout the whole process. Thank you!
- Ami E. Cincinnati, OH
They were so friendly and helpful!
- Christina D. Amelia, OH
Jeff did a fantastic job walking me through the entire process. It was easy, comfortable and I felt like I was a main priority. As a first time home buyer, it was clear to me what was going on.
- Kyle B. Covington, KY
Great client service. Agent was extremely helpful and easy to speak with and was always available for questions or concerns.
- Mackenzie C. Silverton, OH
The whole process was very easy from start to finish and Jeff our Mortgage lender was super easy to work with and very friendly. He answered all of our questions and I didn't ever feel like I didn't know anything.
- Todd C. Cincinnati, MN
Jeff is kind and helpful; he genuinely had my best interest in mind.
- Terri H. Batavia, OH
Good customer service, helpful people
- Rebecca W. Cincinnati, OH
Super responsive and worked through some obstacles! Great customer service overall!
- Kelvin B. Cincinnati, OH
Jeff Fries was a pleasure to work with.
- Richard M. Hebron, KY
I already recommended someone! Jeff Fries and his team did a great job and we were able to refinance our home with relative ease.
- Becky C. Cincinnati, OH
They made the transaction so easy and didn’t require too many documents.
- Raye S. Burlington, KY
Great service and easy to work with.
- David C. CINCINNATI, OH
Super easy to work with and know what to do!
- Ashley A. BATAVIA, OH
Process was easy and Jeff completed our loan in a timely manner.
- Robert D. MAINEVILLE, OH
Jeff Fries was professional, timely, and personable. I would highly recommend him to anyone.
- Johanna F. CINCINNATI, OH
Everyone was efficient and helpful.
- Christiana S. | Mar 2021 LOCKLAND, OH
Made first time home buying an easy process!
- Anthony R. CINCINNATI, OH
Very easy buying process, even during Covid.
- Jonathon T. HAMILTON, OH
The representative Jeff Fries did an excellent job.
- Ou M. MAINEVILLE, OH
The staff was very professional and quick to answer any questions.
- Darrell B. CINCINNATI, OH
Great customer service. I’ve worked with Jeff on previous purchases, and will continue to do so. Those working in partnership with Jeff were extremely personable and great as well. Always a pleasure.
- Charles W. CINCINNATI, OH
Every step of the process was fast, smooth and easy.
- Bradley W. Mount Washington, OH
Feel that Jeff Fries was extremely helpful.
- Suzanne A. Cincinnati, OH
very helpful staff throughout the process, Jeff especially was prompt in answering our questions and making sure we provided everything we needed to
- Megan P. Cincinnati, OH
Jeff Fries came highly recommended from a trusted friend, and he was everything advertised and then some. A very genuine personality and a work ethic that doesn’t stop. He feels like one of the family at this point. I cannot thank him enough.
- Brad F. - Cincinnati, OH | Aug 2021 Cincinnati, OH
Easy no hassle process, great customer service from Jeff!
- Elizabeth N. - Cincinnati, OH | Aug 2021 Cincinnati, OH
10 excellent
- Marcos B. - Milford, OH | Aug 2021 Milford, OH
All of the people that we came into contact with via in person, online, or calling were extremely helpful in making sure the process of refinancing went smoothly. I really appreciate all of the people involved in this transaction. This is the third time using Guaranteed Rate and I will always recommend them.
- John H. - Amelia, OH | Aug 2021 Amelia, OH
Jeff and the rest of the team were great to work with!
- Christopher S. - Loveland, OH | Aug 2021 Loveland, OH
They made this process very easy and understanding
- Anthony C. - Cincinnati, OH | Jul 2021 Cincinnati, OH
Feel that Jeff Fries was extremely helpful.
- Suzanne A. - Cincinnati, OH | May 2021 Cincinnati, OH
Every step of the process was fast, smooth and easy.
- Bradley W. - Batavia, OH | May 2021 Batavia, OH
very helpful staff throughout the process, Jeff especially was prompt in answering our questions and making sure we provided everything we needed to
- Megan P. - Cincinnati, OH | May 2021 Cincinnati, OH
Good people to work with
- Thomas R. - Cincinnati, OH | May 2021 Cincinnati, OH
Fast & efficient!
- Daniel H. - Bethel, OH | Apr 2021 Bethel, OH
Everyone was efficient and helpful.
- Christiana S. - Washington Township, OH | Mar 2021 Washington Township, OH
Seamlessness
- Ryan S. - Fayetteville, OH | Mar 2021 Fayetteville, OH
Jeff Fries and Tyler Revell went above and beyond to gather our information quickly and close us earlier than expected. Awesome guys to deal with, will definitely be on my recommendation list from now on.
- Andrew C. - Cincinnati, OH | Sep 2021 Cincinnati, OH
This is the third time that I’ve used guaranteed rate. Jeff and his team does a wonderful job!
- Carey S. - Florence, KY | Sep 2021 Florence, KY