What people are saying... What people are saying... Back to profile
Christina was recommended to be by another agent years ago, as a professional mortgage broker. The first client I sent to her was my son and as a young executive, he found her professional, courtesy and detail oriented. Recently I contacted Christina to refinance my house. Before we got started, she asked several questions to see if the refinance was possible. The transaction was simple, quick, easier and her quick decision to lock-in got an interest rate lower than I would have gotten otherwise. I highly recommend her and would definitely use her again! High praise!
- Paula Randall Stark, Realtors
Christina's professionalism, knowledge, support, communication skills and caring personality were key to my home purchase. We began the conversation a year earlier and Christina was patient and always available as I worked through a difficult transition. When the time was right, she picked up right where we left off and was successful in helping me get a great loan and purchase my own home, something I wasn't even sure was possible. I couldn't imagine going through the stressful process with anyone else. Christina came highly recommended to me and I pass along that sentiment, I enthusiastically recommend Christina!
- Laura T., Homeowner
Christina was extremely helpful and clear throughout the process of buying our first home. She went out of her way to be available and to explain even things that were related only tangentially, and she got us a great rate to boot. Thanks, Christina!
We had a very difficult loan to get approved. Christina used conventional (mostly) and unconventional means to make it happen. It took some time but it was eventually approved! We would use her expertise and company again in the future. Thank you for being determined and not giving up, Leo & Mary
- Leopoldo Martinez & Mary Ventura, Engineer Silicon Valley
Christina Herzig is awesome to deal with!!!!
- Charles F. SALINAS, CA
Christina Herzig is truly a professional. She was always right on the spot when I needed help to complete a task. It was a complete pleasure working with Ms. Herzig and I will recommend her to any person needing her services.
- Charles W. Seaside, CA
Christina Herzig is trustworthy, hardworking, and fast - something I knew before beginning work with GRA. The team that supported her in this loan were equally helpful and fast. They kept me on task and provided insights and clarifications when needed. I also found the secure website reasonably intuitive and easy to use.
- Alex W. Modesto, CA
My loan officer Christina Herzig was the best!! She was so knowledgeable and informative keeping me comfortable throughout the whole process. I am a first time home buyer and she helped simplify terminology and made sure I understood everything that was happening. She is AMAZING!!! Thanks Christina!
- Victoria D. Seaside, CA
Christina Herzig is the best loan officer I've ever worked with. She listens and worked hard to get us the best rate possible, and to help us satisfy all the requirements to get our VA loan. She is a pleasure to work with.
- J. C. Salinas, CA
Christina Herzig is the best, we'd work with her again in a heartbeat. Guaranteed Rate Affinity is good, but what's with the name? What does it even mean?!
- Peter S. Lodi, CA
I cannot say enough AMAZING things about Christina Herzig and her team. They held my hand throughout the entire process to ensure we met our deadline to make a dream come true! My situation was not a simple one, but Christina remained positive and was always thinking 10 steps ahead for the best outcome. I was incredibly lucky to have her guidance and if anyone I know even mentions that they're thinking about buying a home or refinancing, I will send them directly to Christina! Saying "thank you" just isn't enough!!! You guys are FANTASTIC!!!
- Jennifer M. Seaside, CA
Christina was great. She kept me informed along the way and she always made me feel confident that the loan would never be a problem. I loved working with her.
- Monica S. Pebble Beach, CA
Extremely efficient team. Each step in the loan process was handled so smoothly. Christina Herzig is so knowledgeable in all areas of her job. She is a terrific loan officer, the best!!!
- Trina J. Salinas, CA
I have done a lot of residential loans with several banks and mortgage brokers and your system is by far the best one.
- Allan S. Soledad, CA
Christina was an excellent representative of the company. She was on top of everything and her communication skills are second to none.
- Blake S. Salinas, CA
Christina and her staff were efficient, cheerful, optimistic, energetic, available at every point! Thank you so much!
- Susan R Carmel, CA
Simple, smooth process. Excellent communication and service.
- Ismael I Salinas, CA
Great customer service. Very responsive to all our needs and always congenial.
- Scott B.
It all comes down to Christina Herzig at your Carmel, CA office. She worked tirelessly to explore every option to get our loan approved. Then, you did not let up. She ensured all details in the loan moved forward. I think she really loves putting families in homes. Christina demonstrated a sincere caring for us as clients and that made us want to work harder to ensure we did our part. Christina Herzig has a unique blend of high end mortgage procedural skill and the interpersonal skills to gain and maintain the trust and confidence of her clients. I will recommend GRA again because of Christina.
- Ian R. Pacific Grove, CA
Very personal service by Christina.
- Monica S. Pebble Beach, CA
Friendly professional customer service.
- Donald F. Salinas, CA
Because of the excellent customer service.
- Maria I. Salinas, CA
Proactive and informative communication; I always felt my best interests were driving decisions; Despite the fact that I made mistakes the team was quick to help me stay on track.
- Alex W. Modesto, CA
My lender Christina Herzig is the best in the business. She is always on top of everything and has helped walk me through every necessary step to refinance my home loan. She also was the one who secured my original home loan in the first place. She responds almost instantly no matter the time of day and always takes her time to explain everything so I understand the process. She is the best combination of professional and gregarious. She is all about business and to the point but she also makes you feel comfortable and empowered through the process. She helped me drop my interest rate a whole percentage point and then some, saving me a ton of money in the long run. Thanks Christina! You are the best in your business I wouldn’t think of going to anyone else. GA is lucky to have her and I know when I buy my next house I will go to her and no one else.
- Victoria D. Seaside, CA
My lender Christina Herzig is the best in the business. She is always on top of everything and has helped walk me through every necessary step to refinance my home loan. She also was the one who secured my original home loan in the first place. She responds almost instantly no matter the time of day and always takes her time to explain everything so I understand the process. She is the best combination of professional and gregarious. She is all about business and to the point but she also makes you feel comfortable and empowered through the process. She helped me drop my interest rate a whole percentage point and then some, saving me a ton of money in the long run. Thanks Christina! You are the best in your business I wouldn’t think of going to anyone else. GA is lucky to have her and I know when I buy my next house I will go to her and no one else.
- Victoria D. Seaside, CA
Because Christine Herzog made everything so easy and she was so pleasant to work with.
- Tammy C. Seaside, CA
Christine was an amazing through the whole process.
- Allison S. Monterey, CA
I had a great and easy experience!
- Heidi Q. MARINA, CA
Everything was done in a timely manner and we had no issues closing our loan.
- Jacob S. MARINA, CA
It was the easiest refi we have done, Christina and the technology was awesome
- Todd P. MONTEREY, CA
I believe GRA worked hard to get and provide me with the best possible rate for my recent home purchase!
- Susan G. MONTEREY, CA
Christina Herzig got us a great rate, the paperwork was easy to sign and the escrow only took 3 weeks to close.
- Steven L. MONTEREY, CA
I received exceptional service. My loan agent Christina Herzig did an amazing job. Her knowledge, efficiency and kindness was so appreciated.
- Julie H. SEASIDE, CA
Christina Herzig's personal attention to my loan was amazing. She was always available to answer any questions and concerns that I had during this process.
- Heather H. PACIFIC GROVE, CA
Christina Herzig was amazing - she is one in a million! The service she provided was superb. She was so patient, very knowledgeable and always helpful. She worked so hard to get me the very best rate. Christina has a very positive and calming way about her, always taking time to answer my questions thoroughly. I have worked with Christina on three loans now and she consistently provides amazing service.
- Judy M. PACIFIC GROVE, CA
The process was very easy. Filling out forms electronically was great. Christina Herzig answered all of our questions very promptly, and was very professional and nice.
- Jeff F. Carmel Valley, CA
My wife and I loved working with Christina. We were on-and-off for about a year while we tried to find the perfect home. It never felt like we had to reintroduce ourselves to Christina when something looked promising. She made sure we picked up right where we left off and truly understand our long-term goals. It was like working with a trusted friend.
- Curtis P. Pacific Grove, CA
Christina Herzig was very professional and knowledgeable and was able to assist us when we needed help.
- Robert C. Monterey, CA
Christina has been fantastic to work with through my purchase and multiple refinances
- John M. Salinas, CA
I got a good rate and thought that Guaranteed Rate worked as quickly as possible to close
- Laurel J. Pacific Grove, CA
Excellent follow through by the team
- Tim O. Carmel Valley, CA
We had a great experience. Communication was clear throughout the process.
- Morgan S. Carmel, CA
The process was very easy
- Louis M. PACIFIC GROVE, CA
Always had good experiences
- Charles F. SALINAS, CA
super happy with Christina Herzig
- Milena M. MENLO PARK, CA
Easy to work with and great service
- Darren M. SEASIDE, CA
Very responsive and quick to process paperwork
- Justin S. SEASIDE, CA
Christina and her team were absolutely amazing!
- Isaiah J. SAN JUAN BAUTISTA, CA
Easy process, friendly people & very responsive.
- Lisa C. PACIFIC GROVE, CA
I liked working with Christina, I trusted her and liked the rate I got
- Stephanie G. MONTEREY, CA
We were happy with how responsive Christina and her team were and would be happy to recommend
- Justin P. SALINAS, CA
Helpful, very informative through the whole process, and always available when needed for any question or concern we had
- Matthew S. AROMAS, CA
Christina and the team are responsive, helpful, informed, hard working, friendly, and effective. They MAKE SURE things work properly.
- Alex W. MODESTO, CA
Christina Herzig and her team are prompt, answered all my questions, kept me up to date, advised when I needed to do something.... in short, they were on top of this and helpful in every aspect.
- Erin G. SEASIDE, CA
I trust Christina Herzig,
- Benjamin T. MARINA, CA
Great rate and great service!
- Michael S. SALINAS, CA
Everything went very smoothly with no delays
- Georgiana G. MORGAN HILL, CA
Fairly easy process, ran fairly smoothly, got a good rate
- Maximilian F. SACRAMENTO, CA
Christina Herzig was great to work with and such a nice person.
- Joanne W. MONTEREY, CA
Entirely pleased with the experience. Agent was professional and was always available to answer questions.
- Joseph A. ELK GROVE, CA
I had used Christina when I was a real estate agent and she always completed every transaction successfully
- Paula Randall S. MONTEREY, CA
Christina was professional, kept me up to date with excellence, and she found answers to my questions before I even had them. Her customer service and genuinely fun attitude made the process fun. I will highly recommend her to all. She should train new employees because she makes your team look good.
- Edward S. RESEDA, CA
Christina Herzig is the reason we rated guaranteed rate affinity a 10. Christina is an absolute professional, having expert knowledge of her field, taking time to navigate us through the process, always keeping us informed, always quickly responding to our messages she also went out of her way to make the process convenient.
- Gary S. | Mar 2021 East Garrison, CA
Christina worked very hard to get this loan done on time. She is the best loan processor that I have ever worked with.
- Rodney G. | Mar 2021 Carmel, CA
Christina Herzig was the best.
- Mark C. | Mar 2021 Pacific Grove, CA
Professional, hard working and knowledgeable. Very attentive when questions came up.
- Robert A. | Mar 2021 SALINAS, CA
Christina Herzig, the refinancing officer made the process incredibly easy and the rate I received couldn't be beat!
- Benjamin G. | Mar 2021 El Segundo, CA
Christina was so helpful, professional, knowledgeable and prompt! She made the refinance process very easy and quick. She was always available at a moment’s notice and really came through for us to get the best outcome possible.
- Terri K. | Mar 2021 Monterey, CA
Everyone I dealt with was fabulous
- Christina L. SALINAS, CA
Christina Herzig was very helpful and accommodating to my work schedule.
- Keely A. MARINA, CA
Outstanding service and excellent communication - keeping us informed every step of the process.
- Gerral D. CORONADO, CA
Christina Herzig, my loan agent is so knowledge and efficient. She makes the whole process very manageable.
- Julie H. SEASIDE, CA
Christina Herzig was fabulous throughout the process. We had assistance every step of the way. Christina is bright, focused and sincerely one of the best in her field and we are grateful she lives in our area.
- Loren S. MARINA, CA
Christina was so helpful, professional, knowledgeable and prompt! She made the refinance process very easy and quick. She was always available at a moment’s notice and really came through for us to get the best outcome possible.
- Terri K. MONTEREY, CA
Excellent professional service
- Joseph J. Salinas, CA
Informative, clear, and supportive information from VP Christina Herzig! Her continual contact made a potentially difficult process very easy.
- Patricia O. Carmel, CA
Great customer service, transparent and fast.
- Jessica R. Salinas, CA
Clear application process. Our lender was extremely helpful as well.
- Anne J. Salinas, CA
Because they deserved it. They are fantastic.
- Lola G. - Monterey, CA | Aug 2021 Monterey, CA
Everything was very easy, Communication was prompt and helpful.
- Joshua G. - Martinez, CA | Aug 2021 Martinez, CA
Very professional to work with. Very clear instructions, everything done fast. Very helpful with all my questions and you feel very comfortable to work with.
- Sandra D. - San Leandro, CA | Jul 2021 San Leandro, CA
Everything went very smoothly and the people were extremely helpful!!! Especially Christina Herzig!
- Kristin A. - San Jose, CA | Jul 2021 San Jose, CA
Christina Herzig and Danielle Mays made this experience fairly easy and were helpful throughout. While the interest rate was not the lowest compared to the competitor, it was the professional touch and the ability to speak to someone for resolution should an issue occur.
- Thomas D. - Pacific Grove, CA | Jul 2021 Pacific Grove, CA
Christina, VP of Mortgage Lending, was awesome! She was so helpful and kind. I was happy to work with her.
- Jung Wook P. - Pacific Grove, CA | Jun 2021 Pacific Grove, CA
Mostly because of Christina Herzig, who I have worked with for my original loan and my first refi. Her whole team is efficient and professional, but she is the sole reason why I give a 10...because she never gives less than a 10 and it shows.
- Victoria D. - Seaside, CA | Jun 2021 Seaside, CA
Clear application process. Our lender was extremely helpful as well.
- Anne J. - Salinas, CA | May 2021 Salinas, CA
Excellent professional service
- Joseph J. - Marina, CA | Apr 2021 Marina, CA
Informative, clear, and supportive information from VP Christina Herzig! Her continual contact made a potentially difficult process very easy.
- Patricia O. - Carmel, CA | Apr 2021 Carmel, CA
Excellent service
- Mary Jo W. - Carmel-by-the-Sea, CA | Apr 2021 Carmel-by-the-Sea, CA
Great customer service, transparent and fast.
- Jessica R. - Salinas, CA | Apr 2021 Salinas, CA
Christina Herzig is the reason we rated guaranteed rate affinity a 10. Christina is an absolute professional, having expert knowledge of her field, taking time to navigate us through the process, always keeping us informed, always quickly responding to our messages she also went out of her way to make the process convenient.
- Gary S. - EAST GARRISON, CA | Mar 2021 EAST GARRISON, CA
Christina worked very hard to get this loan done on time. She is the best loan processor that I have ever worked with.
- Rodney G. - Sacramento, CA | Mar 2021 Sacramento, CA
Christina Herzig, the refinancing officer made the process incredibly easy and the rate I received couldn't be beat!
- Benjamin G. - El Segundo, CA | Mar 2021 El Segundo, CA
Professional, hard working and knowledgeable. Very attentive when questions came up.
- Robert A. - Salinas, CA | Mar 2021 Salinas, CA
Christina Herzig was the best.
- Mark C. - Pacific Grove, CA | Mar 2021 Pacific Grove, CA
Christina was so helpful, professional, knowledgeable and prompt! She made the refinance process very easy and quick. She was always available at a moment’s notice and really came through for us to get the best outcome possible.
- Terri K. - Monterey, CA | Mar 2021 Monterey, CA
Christina has been a trusted advisor and consulate professional every time we have worked with her. She has never steered us wrong and we have been able to achieve many of our home and financial goals by following her advice. She and her team made this process so easy!
- Marc S. - Marina, CA | Sep 2021 Marina, CA
Responsiveness Ease of the transaction
- Jannie Q. - San Jose, CA | Sep 2021 San Jose, CA
The person that helped me throughout the process was very helpful . I would recommend her to anybody .
- Robert A. - Salinas, CA | Sep 2021 Salinas, CA