What people are saying... What people are saying... Back to profile
Chiu Kui made the entire process easy. We've known Chiu for several years and decided to use GRA because of Chiu. We continue to be very impressed with his work and dedication to customer service. He is a tremendous asset to your company.
- Frederick W Morro Bay, CA
My wife and I are very happy to have been introduced to Chiu Kui. Right from the start he was 100% in our corner and no question had our best interests in mind. If we need to refinance or purchase another home he will be the first person I call. Thanks Chiu!
- Kent A Fairfield, CA
Chiu was extremely helpful, explaining each step of the process. He was available whenever we needed and he made the process smooth, simple and painless. Chiu is wonderful!
- Allison S. Danville, CA
We have worked with Chiu Kui for many years. He is hardworking, dedicated and trustworthy. He always works in the best interest of his clients.
- Frederick W. Morro Bay, CA
The process was easy, and I enjoy working with Chiu.
- Todd S. Pleasant Hill, CA
Chiu Kui did a great job. He was very responsive and informative. The online documentation process that Guaranteed Rate used was also eslasy to understand and use.
- Christopher W. Oakland, CA
The team at Affinity was easy to work with and very efficient. We have already referred some of our friends to Affinity.
- Ronald B. LINDEN, CA
Chiu and his team were professional and prompt. Very good communication. No surprises.
- Matthew J. OAKLAND, CA
Chiu is amazing! He is professional knowledgeable and easy to work with during our transaction
- Salina H. RICHMOND, CA
Chiu was amazing loan officer, with massive attention to detail
- Sarah P. Richmond, CA
great service by Chiu Kiu
- Roger H. PLEASANT HILL, CA
Chiu was professional and efficient.
- Gregory M. WALNUT CREEK, CA
Chiu Kui is the whole reason. He goes above and beyond. Very happy.
- Benjamin D. PINOLE, CA
Chui was amazing, explained everything, was very easy to work with and we learned a lot
- Erin C. RICHMOND, CA
Super smooth online process. Competence of the notary - well prepared for competing process during the corona virus lockdown.
- Thomas G. PINOLE, CA
Chiu Kui was fantastic. He worked with us through ups and downs caused by the uncertainty brought on by the corona virus. He was always honest and timely with information. He fought for us when guidelines changed and found a new lender that we could work with. In the end, everything worked out.
- Carron S. Oakland, CA
Chiu was very informative and helpful. He was very responsive and made the process as much a breeze as buying a house can be without throwing cash at it.
- Austin N. Oakland, CA
Our agent was outstanding.
- Charles H. OAKLAND, CA
Overall Efficiency Amazing Chiu!!!
- Daniel F. EL DORADO HILLS, CA
Very thorough evaluation, kept me informed throughout the process, secure and easy upload of information.
- Michael D. WALNUT CREEK, CA
I received real service and responsive from Chiu. He was very helpful ensuring that I was clear on every step of the way of the lending process.
- Ransford H. OAKLAND, CA
If all your lenders give the same service as Lender Chiu Kui, who was extremely responsive to me and always informative with every step in the process, I would definitely recommend GRA.
- Donna S. VALLEJO, CA
For their honesty and easy way to have their work done.
- Miguel E. BRENTWOOD, CA
Chiu was great, prompt, took time to explain things, and got me an excellent rate!
- Brian B. HAYWARD, CA
Chui was professional, friendly, made the process very easy and kept me up to date frequently. Easy to use the website and upload documents.
- Erika N. LINDEN, CA
Chiu was on top of everything and awesome to work with! The whole process was a piece of cake, so easy!
- Diane S. SARATOGA, CA
I loved the reliable updates on the progress of the loan process via email, phone calls, and texts. Chui explained the process in good detail.
- Catherine G. SAN RAMON, CA
Chiu Kui is excellent to work with - he is knowledgable, explains things well, and does very careful work- I also appreciated all the use of web portals/digital signing
- Sarah P. RICHMOND, CA
Each step of the process was clearly explained to us so we knew what to expect and when. We appreciated the time spent doing this.
- Kimberly H. Concord, CA
Efficiency, fast closing and great communication.
- Ashlee B. San Leandro, CA
Chiu Kui was knowledgeable and explained things in an understandable way. He kept me informed, made sure things moved along speedily, and was very realistic and professional.
- Stephanie R. Fairfield, CA
I've done 4 mortgages with Chiu Kui (3 refinanced loans and 1 original loan beginning in 2014). He is the best in the business. I'll never use anyone else as long as he works in this industry.
- Geoffrey B. Pleasant Hill, CA
Chiu was the hardest working person in the Industry, he Definitely exceeded my expectations, when I talk to other people looking for refinance I tell them to call Chiu. He is very transparent, and efficient.
- Miguel R. Windsor, CA
Because Chiu is the very best!
- Deana C. - OAKLAND, CA | Aug 2021 OAKLAND, CA
Great communication
- Andrea L. - Oakland, CA | Aug 2021 Oakland, CA
My loan officer Chiu Kui was incredible and held my hand through the whole process. As both a new agent and first time homebuyer he helped me navigate like a pro
- Carina O. - Oakland, CA | Jul 2021 Oakland, CA
Because Chiu Kui worked hard at making the process as painless as possible.
- Sharon S. - San Leandro, CA | Jun 2021 San Leandro, CA
Chiu was fantastic throughout the process.
- Jin H. - Oakland, CA | Jun 2021 Oakland, CA
Chiu is great!
- Jon N. - San Leandro, CA | Jun 2021 San Leandro, CA
Because of trust I have for Chiu Kui
- Kourosh N. - Pleasant Hill, CA | Jun 2021 Pleasant Hill, CA
Chiu Kui was knowledgeable and explained things in an understandable way. He kept me informed, made sure things moved along speedily, and was very realistic and professional.
- Stephanie R. - Sacramento, CA | May 2021 Sacramento, CA
Chiu was the hardest working person in the Industry, he Definitely exceeded my expectations, when I talk to other people looking for refinance I tell them to call Chiu. He is very transparent, and efficient.
- Miguel R. - Berkeley, CA | May 2021 Berkeley, CA
Great service
- Marvic M. - HAYWARD, CA | May 2021 HAYWARD, CA
I've done 4 mortgages with Chiu Kui (3 refinanced loans and 1 original loan beginning in 2014). He is the best in the business. I'll never use anyone else as long as he works in this industry.
- Geoffrey B. - Pleasant Hill, CA | May 2021 Pleasant Hill, CA
Each step of the process was clearly explained to us so we knew what to expect and when. We appreciated the time spent doing this.
- Kimberly H. - Concord, CA | Apr 2021 Concord, CA
Efficiency, fast closing and great communication.
- Ashlee B. - Coarsegold, CA | Apr 2021 Coarsegold, CA
Chiu Kui was fantastic
- Olivia G. - San Francisco, CA | Apr 2021 San Francisco, CA
Service was outstanding.
- Gregory M. - Walnut Creek, CA | Mar 2021 Walnut Creek, CA
Working with Chiu during the process is what really made this a positive and unforgettable experience. He was so informative and personal which gave me the sense that I was in good hands.
- Sonia S. - Pleasant Hill, CA | Sep 2021 Pleasant Hill, CA
We had the best refinance experience ever!
- Fahlon Z. - Rodeo, CA | Sep 2021 Rodeo, CA
Chiu was excellent—-attentive, hard-working, knowledgeable and always just a phone call or text away from any question I might have
- Lisa C. - Pleasant Hill, CA | Sep 2021 Pleasant Hill, CA