What people are saying... What people are saying... Back to profile
I have not applied for a mortgage in over 20 years. The large amount of paperwork that the agents process is remarkable. I appreciate their attention to detail and their thoroughness. Also, DocuSign is wonderful. Thank you.
- Shirley M. Bel Air, MD
Bob Kemp was fantastic - I really appreciated his straight forward approach.
- Mellisa L. Pylesville, MD
Bob Kemp is fantastic!! He provided explanations on the closing costs and purchase/loan steps multiple times throughout the process leading to settlement. It was very reassuring also because I did not have a buyer. I arrived at settlement with very little questions. I was also very fortunate he was present next to me at settlement and answered my questions. I could have not wished for a better service and person. I am very blessed and will recommend your company and Bob highly.
- Cristina C. Baltimore, MD
As a first time buyer I had a lot of questions and concerns. Bob kemp made it easy and eased my mind during this stressful process. I would definitely recommend them!
- Stacie B. Baltimore, MD
As a first time home buyer, it's very difficult trusting someone with your money. Guaranteed Rate Affinity took the insecurities away and made my home buying process effortless. Bob Kemp, my lender, practically picked me in his Uber car, asked where my destination was located, and lead me to my new home after I had a few drinks. With all jokes aside, they did all the work for me while I attended to my job, family, and personal obligations.
- Efren E. Baltimore, MD
Bob Kemp and his team worked diligently on my loan from start to finish, even going the extra mile at the end to clear hurdles to ensure settlement was on schedule. I have always heard how painful obtaining a mortgage was, but I never experienced any of that. It was a smooth process.
- Robert J. Aberdeen, MD
From start to finish Bob was great! He answered all of my questions and kept me in the loop the entire time!
- Mathew O Seven Valleys, PA
Bob was very proactive in reaching out and taking the time to explain parts of the process that I was unfamiliar with. He and his team were also easily accessible throughout the process which made things go smoothly.
- Nathaniel H Severna Park, MD
Bob Kemp was very personable. Even his substitute at closing was very nice and helpful. Each estimate of my closing payment went down. Thank you.
- Theodore M Bel Air, MD
Bob Kemp was an absolute advocate for us during the process and made it as simple, expeditious and straight forward as possible. We couldn't have asked for better support and service.
- Daniel D Ellicott City, MD
Specifically based upon my lender’s performance and service.
- Teri B.
I had a very positive experience throughout the entire home buying process
- Marianna B.
Bob Kemp was extremely helpful in navigating the application process and provided an excellent experience with regular communication that helped make it a smooth process.
- Ramin C. Elkton, MD
Bob Kemp was great in answering all our questions and getting us through the refinance process.
- Christopher D. Parkton, MD
Bob was great had answers for all my question. Easy to work with and an East operation online system
- Brandon H. Elkton, MD
Bob was awesome to work with
- Christopher O. Edgewood, CO
Their professionalism, courtesy, understanding and prompt manner
- Maheshkumar C. Baltimore, GA
The GRA team was responsive, gave straight forward answers, and willing to help us through the loan process
- Thomas S. Havre De Grace, MD
Because Bob Kemp and his crew did a great job helping me to find the best loan for me and close it. He had great availability that allowed me to correspond with him on my time.
- Damon L. Baltimore, MD
Bob Kemp was great as well as rest of the contacts
- David C. Hampstead, MD
Great friendly service. Knowledgeable staff. Great use of technology
- Douglas M. Essex, MD
Bob Kemp and his team were great and kept us posted thru the whole refinance process!
- Christopher F. Timonium, MD
The were able to beat any other offer, they were easy to work with and they were very responsive.
- Derek R. Severn, MD
Bob Kemp and his expertise
- Masoud S. OWINGS MILLS, MD
Bob is great at what he does
- Michelle V. ELDERSBURG, MD
They were great I had no complaints.
- Aaron M. PASADENA, MD
Everything was handled perfectly. You were up front and completely honest with me.
- Donald R. BALTIMORE, MD
Everyone was extremely helpful and informative. They made our experience in buying our first home exceptional!
- Debbie S. PERRY HALL, MD
Bob Kemp was readily available with helpful, accurate, and honest answers during the mortgage process.
- Ramin C. Elkton, MD
The process was pleasant and easy to navigate from my perspective from start to finish.
- Mitchell M. BALTIMORE, MD
Excellent and quick service! Bob Kemp and his team went to extra mile to ensure I closed in less than 30 days!
- Allison P. ABINGDON, MD
Explain every step, took time out to answer all questions
- Francine H. BALTIMORE, MD
Bob Kemp and his team were fantastic!!! Couldn’t have asked for a better group of people!!!
- Scott S. BEL AIR, MD
I really appreciated all the follow up and keeping us updated on the process. I also liked the to do list, and the virtual upload process, to step us through everything.
- Michael P. HATBORO, PA
Worked with Bob for years now and he has always made everything easy to understand and complete. He is always keeping us to date on what the best moves would be for our home mortgage.
- Juan R. LUTHERVILLE TIMONIUM, MD
Everything went very smoothly, and any questions or concerns I had with the mortgage process were responded to quickly.
- Christopher M. | Mar 2021 Woodbine, MD
The team was very responsive and efficient
- Andrea R. | Mar 2021 Westminster, MD
Great Customer service, great rates
- Mary B. | Mar 2021 Forest Hill, MD
Bob Kemp is great to work with. He is responsive and straight to the point.
- Donald G. | Mar 2021 New Freedom, PA
Bob Kemp did an excellent job communicating what we needed to do and what the process would look like for us. Marchelle Butler and Rebecca Walton were so kind and helpful as well.
- Nicholas F. | Mar 2021 Bel Air, MD
Good service and friendly people. Bob was always on top of everything and was easily accessible anytime I had a call
- Maria F. | Mar 2021 Baltimore, MD
Easy to work with, good benefits/deal for Servicemembers, always polite and pleasant.
- Josiah R. | Mar 2021 Baltimore, MD
Good service and great rate.
- Matthew K. OCEAN CITY, MD
Bob Kemp was on top of things from start to finish, We have already recommend GRA to friends.
- Robert K. BALTIMORE, MD
The process was quick and went well.
- Paul D. Arnold, MD
Great service, ever question answer promptly, had my back, kept me informed
- Donald R. Baltimore, MD
Bob Kemp and company made the lending process easy. Service was excellent and timely. We will definitely recommend this company to others.
- Patricia L. Towson, MD
Bob Kemp and Rebecca Walton
- Graham D. Westminster, MD
Great communication, always know the status of where my loan is at.
- Andrew E. Mount Airy, MD
They've got a high standard of quality with an ease of communication.
- Mary Margaret M. Baltimore, MD
Smooth Process
- Mark R. - Washington Township, NJ | Aug 2021 Washington Township, NJ
They are absolutely wonderful
- Lucy C. - Street, MD | Aug 2021 Street, MD
Very friendly people. Available to help and answer questions in a timely manner. Took the time to explain the refinance to me.
- Cathryn M. - Baltimore, MD | Aug 2021 Baltimore, MD
The process was easy and seamless
- Linda A. - Albuquerque, NM | Aug 2021 Albuquerque, NM
Very informative, reliable and helpful individuals. Bob was very knowledgeable and patient with all of my questions and requests. Bob also made himself readily available for questions and assistance even if it was after hours, including checking in on the closing despite being on vacation.
- Amanda H. - Street, MD | Aug 2021 Street, MD
Everybody worked hard to make the loan happen.
- Stevan E. - Abingdon, MD | Aug 2021 Abingdon, MD
Fast and efficient processing...professionalism
- April E. - Perry Hall, MD | Aug 2021 Perry Hall, MD
Very helpful, easy process and very friendly
- Grayson K. - Forest Hill, MD | Jul 2021 Forest Hill, MD
Great service from Bob & his team
- Latina L. - Edgewood, MD | Jul 2021 Edgewood, MD
I trust their service and know how. Bob Kemp was very knowledgeable in guiding me through the refinance process.
- Alton S. - Hanover, PA | Jul 2021 Hanover, PA
Bob and his team were very easy to work with and helped me every step of the way.
- William C. - Abingdon, MD | Jul 2021 Abingdon, MD
Very helpful
- Tasha K. - Abingdon, MD | Jul 2021 Abingdon, MD
Great customer service
- Wanda W. - Baltimore, MD | Jun 2021 Baltimore, MD
Great customer service and knowledgeable expertise
- Brian G. - Catonsville, MD | Jun 2021 Catonsville, MD
My experience was excellent I really appreciate the time that each staff member took out to help me to get through the hold process. That's the reason why I gave that rate.
- Monique H. - Baltimore, MD | Jun 2021 Baltimore, MD
Responsive and efficient
- Elizabeth V. - Fallston, MD | Jun 2021 Fallston, MD
They did great work to make sure the process went as easy as possible.
- Kenneth K. - Parkville, MD | Jun 2021 Parkville, MD
Easy process, great rate
- Ashley W. - Parkville, MD | Jun 2021 Parkville, MD
The loan officer I worked with (Bob Kemp) was very professional and helpful throughout the process of getting a loan.
- Gregory B. - Glen Burnie, MD | Jun 2021 Glen Burnie, MD
Bob was very responsive, knowledgeable, and easy to work with
- Kira L. - Aberdeen, MD | Jun 2021 Aberdeen, MD
Bob Kemp and his team were always there for us to answer questions or to provide the documents we needed for the purchase of our new home.
- Victoria J. - Abingdon, MD | Jun 2021 Abingdon, MD
Bob Kemp and company made the lending process easy. Service was excellent and timely. We will definitely recommend this company to others.
- Patricia L. - RANDALLSTOWN, MD | May 2021 RANDALLSTOWN, MD
They've got a high standard of quality with an ease of communication.
- Mary Margaret M. - Baltimore, MD | May 2021 Baltimore, MD
Great communication, always know the status of where my loan is at.
- Andrew E. - Mount Airy, MD | May 2021 Mount Airy, MD
Very helpful and friendly
- Moulay J. - Aberdeen, MD | Apr 2021 Aberdeen, MD
The process was quick and went well.
- Paul D. - Arnold, MD | Apr 2021 Arnold, MD
I'm loyal to Bob Kemp!
- Michelle V. - Eldersburg, MD | Apr 2021 Eldersburg, MD
Great service, ever question answer promptly, had my back, kept me informed
- Donald R. - Baltimore, MD | Apr 2021 Baltimore, MD
Everything went very smoothly, and any questions or concerns I had with the mortgage process were responded to quickly.
- Christopher M. - Columbia, MD | Mar 2021 Columbia, MD
Bob Kemp is great to work with. He is responsive and straight to the point.
- Donald G. - New Freedom, PA | Mar 2021 New Freedom, PA
The team was very responsive and efficient
- Andrea R. - Westminster, MD | Mar 2021 Westminster, MD
Bob Kemp did an excellent job communicating what we needed to do and what the process would look like for us. Marchelle Butler and Rebecca Walton were so kind and helpful as well.
- Nicholas F. - Jarrettsville, MD | Mar 2021 Jarrettsville, MD
Great Customer service, great rates
- Mary B. - Perry Hall, MD | Mar 2021 Perry Hall, MD
This is our fourth loan funding with GRA with Bob Kemp.
- Masoud S. - Owings Mills, MD | Mar 2021 Owings Mills, MD
Good service and friendly people. Bob was always on top of everything and was easily accessible anytime I had a call
- Maria F. - Baltimore, MD | Mar 2021 Baltimore, MD
Easy to work with, good benefits/deal for Servicemembers, always polite and pleasant.
- Josiah R. - Washington, DC | Mar 2021 Washington, DC
Fast and reliable service. Very friendly and willing to explain the process, sometimes multiple times if I needed it!
- Christie S. - Port Deposit, MD | Sep 2021 Port Deposit, MD
Very efficient and great to work with
- Stacie B. - Baltimore, MD | Sep 2021 Baltimore, MD
Loan amount, Interest Rate, and Customer service
- Jonathan R. - Baltimore, MD | Sep 2021 Baltimore, MD