We all find ourselves in an extraordinary situation that none of us has ever experienced. First and foremost, our concern is the safety and well-being of our employees, customers, and partners.
It’s important for you to know that we offer an entirely digital process you can use to purchase your new home or re-finance, that requires absolutely no human interaction all the way through the closing process. Our full suite of digital tools can not only enable social distancing, but are also incredibly efficient. Just fill out our Digital Mortgage as completely and accurately as possible. Use our digital income & asset verification tools to simplify the documentation required for your loan.
And be sure to use our digital e-closing process experience called FlashClose℠ that lets you close your loan from the comfort and safety of your own home. FlashClose℠ was a 2020 Housing Wire Tech100 winner, and 23,000 customers used it last year alone. We even have a 100% human-free appraisal experience that doesn’t require an appraiser to enter the home. And of course, we have the best loan officers in the business who can explain everything and guide you through the process.
Additionally, our unmatched technology allows us to seamlessly keep our workflow moving at full force, with large numbers of folks working remotely. That said, the home financing process is connected to other entities beyond our control, which affects every lender. Add to that, interest rates that are at or near historic lows and driving extraordinary volume, and you can understand our request for a little patience during the process.
We know that trust is always earned, and never more than right now. You can expect the same professionalism and urgency from Guaranteed Rate Affinity as you always do.
In the meantime, join us in positive thoughts for all who are affected, and all who are working diligently to keep us safe.
Chairman, Guaranteed Rate Affinity