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Tom Ryder took the time through numerous phone calls to go over details of the process and what everything meant. He also answered all my questions either by phone call or email right away. It was awesome working with him
it was the easiest and smoothest mortgage transaction I have been through.
Tom Ryder is the consummate professional. He went above and beyond helping us get through this process! He drove to get a signature from my husband and facilitated getting our information notarized. We couldn't have made it to this closing without him!
G. Collins - Mundelein, IL
Tom Ryder was very helpful and explained everything clearly to us. For us being first time home buyers that meant the world. We got a great fixed rate! Communication was great back and forth throughout the process.
Christopher H. - Wauconda, IL
Tom Ryder was outstanding and walked me through every step of the way. Great experience for what can be a stressful period in home buying. Excellent customer service approach! I will definitely work with Tom again!!
Michelle Z - Vernon Hills, IL
Tom and his team were absolutely wonderful. they walked my through every step of the process. Any questions i had were answered immediately. they are everything you would hope costumer service to be. I would go no where else after this experience. Thank you Tom and team. S.O.
Tom was phenomenal in handling all the questions and moments of panic we had. He handled it very professionally and took the time to explain situations and handled us having many questions as we came closer to closing. His team was just as phenomenal with getting the clear to close.
Tom was outstanding! Kept communication and answered every question i had.
Dulce P. - ,
process was smooth, well handled. minimal issues. loan process is a pain in general and not a criticism of Guaranteed rate.
William N. - ,
I liked their professionalism and their responsiveness to all my questions and inquiries.
Marie B. - Mchenry, IL