What people are saying... What people are saying... Read more
I had an excellent experience working with Tim during a recent move. The mortgage application process has gotten significantly more complicated and intensive since our last home purchase, but Tim's easy affability and timely communication ensured that everything went smoothly and on schedule. I plan on using Tim if we move again and would definitely recommend him.
- Keith B Westport, CT
If you want to get the best, most efficient, honest and full of knowledge loan officer, Tim is the man. Not only is he all of the above, but he is very helpful and always available to answer your endless questions, trust me on this, at any time of the day (by email after hours). No question is ever a stupid question. Thank you, Tim for helping us with the purchase of our second home.
- Eka P Shelton, CT
It was great working with Tim to get my mortgage approved. He explained every detail and was quick to respond any time I had a question no matter how big or small the question was. He definitely made the process easy for me and I would definitely recommend getting a mortgage using his services!
- Anil V Norwalk, CT
This is the second time I’ve worked with Tim to get a mortgage for a rental property. I went back to Tim for my second mortgage because Tim is always on top of your mortgage case. He is very accessible. Tim answered all my questions and helped me navigate the mortgage process. Tim also knows how to shop for a good rate for you. I would definitely call Tim again if I needed to get a new mortgage.
- Paulo R Bridgeport, CT
Me and my family can't thank Tim Martin, Tim Piedmont and Tamara Peterson enough for helping on moving the process fast. I personally feel like we closed a house in record time during holidays (Dec 2016). I personally thank you for working efficiently during the Christmas holidays and replying to texts and emails during off hours. I greatly appreciate your dedication to the process and not making us feel like just a client.
- K M Trumbull, CT
As a first-time homebuyer I had very little knowledge about financing my new condo. Tim is very knowledgeable and takes as much time as needed to explain and help. Most importantly, Tim was easily accessible to answer any questions and/or concerns that I had. I had a great experience going through this process and I would recommend Tim to anyone buying a first home. Very patient when I had questions. He made the whole process very painless!!!!
- Maeke P Stamford, CT
Tim was wonderful throughout the entire mortgage process. As a first-time home buyer, Tim was able to simplify the process and work with me to have the mortgage approved as quickly as possible. He is extremely timely in responding to e-mails and phone calls. There was not one step in the process where I was not able to reach him in an effort to keep the process moving. I would be more than willing to personally recommend Tim to anyone looking to purchase a piece of property and certainly know who to call when it is time for me to finance my next real estate investment.
- Stephen E Stamford, CT
Tim helped me get a mortgage on my recent home purchase. I found him to be extremely knowledgeable about both the process and the products available to me. Tim was also very communicative - he could be reached at any time and made sure I was always kept abreast of the latest developments with my loan. I would also characterize him as a problem solver - as obstacles came up with the loan (as they often do!), Tim had solutions. I was very pleased with the transaction and his high level of service. I would definitely recommend him.
- David F Darien, CT
We recently worked with Tim on securing a mortgage for a home we purchased in October. In all aspects of the loan application process, Tim, exceeded our expectations by providing timely and creative solutions. We'd gladly recommend Tim to our friends and colleagues as he was a terrific resource and look forward to working with him again.
- Jack C Westport, CT
My wife and I used Tim to refinance the mortgage on our home this year. Tim was the consummate professional. He was extremely thorough, patient and responsive to our emails and phone calls throughout the entire process. He provided us creative solutions and enough information for us to fully consider our options so that we were able to make educated decisions at each stage. We would not hesitate to use him again in the future and happily recommend him to anyone considering a refi or new mortgage.
- Eric P Norwalk, CT
After my first phone call with Tim, I knew my family was in good hands as we prepared to purchase our very first home. He is an expert in the residential mortgage space, and his knowledge coupled with his personable demeanor and attentiveness make him a fantastic person to work with.
- Jonathan T Trumbull, CT
Tim recently guided my wife and I through the mortgage process for our first home. Tim takes the time to educate first time home buyers on the process and all the different options available. He really goes above and beyond for his clients. I would recommend Tim and won't hesitate to use him again in the future.
- Nathan K Wilton, CT
Tim's work in helping us secure a mortgage was professional, practical and flexible. He recognized our specific circumstances and was always prepared -often at short notice - to answer questions and provide guidance throughout the process. As I had only been in the US for 12 months when purchasing the house, I faced additional challenges in securing the mortgage quickly, but Tim helped us navigate through the obstacles and ensured we secured the mortgage on time. I would recommend him without hesitation.
- Nathan L Ridgefield, CT
If you want a hassle-free mortgage experience, Tim is your guy. He stays on top of the process every step of the way and ensures it swiftly moves along. The rates he offers are competitive. He can always be reached with any questions you have. My process from application to approval went without a hitch.
- William M Westport, CT
Tim is extremely professional and works quickly and efficiently. Tim is open and honest and there are no surprises at any stage. We completed our first purchase with Tim a year ago and it was a seamless process and we were ready to close 2 weeks in advance. Our attorney was impressed. We just refinanced into a fabulously low rate and again the process was streamlined, smooth and flawless. I look forward to working with Tim again and I have recommended both family and friends to Tim. This says a lot because I work for a major competitor and I receive an associate discount. Whatever your mortgage finance needs might be call Tim for a smooth professional efficient mortgage process.
- Suzanne B Norwalk, CT
Tim Martin and his team were amazing. Very professional and fast.
- Matthew B. Newtown, CT
Tim Martin and his team were great. Tim always took the time to answer questions whenever I called him. His team worked very efficiently and made signing and initiallling all the paperwork easy. Would highly recommend and use him again.
- John K. Newtown, CT
Tim and Team are FABULOUS!! Thank YOU for making this as pain free as possible. Buying a home is stressful - they made is less stressful with their continuous support.
- Maureen B. Ridgefield, CT
Great to work with Tim Martin, He was always punctual and availabe for a call any time of day. I put the offer on my house at 9:00PM on a Sunday night and Tim was more than willing to be on the phone answering questions.
- Alberto B Stratford, CT
As a Marketer, I'm fairly critical of my experience as a prospect/customer with new vendors. From beginning to end, my experience was nothing short of exceptional and Tim Martin was the driving force behind that experience. Even before we were clients, he took his time to explain what would've otherwise felt like a complicated process and did so with the care and guidance you'd expect from a caring family member. A huge thank you to Tim and his team for their responsiveness, knowledge, and patience throughout this process! Side note: As a Marketing Technologist, I'm also impressed with how much of this process was completed digitally. The sign-up, DocuSign, and even this survey made everything accessible and easy. Great experience all around!
- Jorge G Norwalk, CT
Our loan officer Tim Martin was extremely helpful and very responsive. We felt like we were in excellent hands and would definitely use him again and highly recommend him.
- Richard O. Milford, CT
Tim and his crew were absolutely fantastic. He was always there to answer my questions and walk me through the process. I have and will continue to recommend people contact him for their lending needs.
- Michael S. Weston, CT
This was our second time working with Tim M. He's efficient, knowledgable and totally on top of things. I appreciate his honesty, openness and for going the extra mile toward making sure all the i's were dotted and t's crossed. Buying a home is an insane process...so might as well have one of the best in your court.
- Bengt A. Westport, CT
Tim was professional from the very beginning and kept me in the loop throughout the entire progress. I am happy to report that he had my loan approved in three weeks and we closed the following week without a hitch. His team was great as well!
- Deborah G. Weston, CT
Tim and team were very helpful and made the process so easy for me! It was great to work with them!
- Megan W. Bethel, CT
Tim Martin is amazing. Extremely easy to understand all aspects of the loan process from him and what type was best for our family.
- Kelly T Cheshire, CT
Excellent service. Tim Martin and Jamie Attenzie were wonderful to deal with
- Robert P Redding, CT
Tim was the best!!! Very knowledgeable and efficient. Will be recommending him to others..
- Kristen T Seymour, CT
Tim Martin was very responsive and patient in addressing our many questions. He was quick to respond to questions that helped us make on-the-spot decisions about properties we were viewing with our agent. He was also very helpful in guiding us through the process
- Beck F Fairfield, CT
Tim and his whole team have been amazing throughout the whole process. They were on top of everything and were very prompt on responding. He was available at all hours of the day and weekends which was very helpful, especially with our schedules. Thank you for all your help!
- Kelsey F Orange, CT
Tim was absolutely incredible to work with. He always answered my calls, texts and emails promptly and explained everything so thoroughly and with such patience. Thank you, Tim! We're so thrilled with our new home.
- Patricia H Norwalk, CT
Tim Martin was my loan officer and was readily accessible day or night; I think I got a text response from him at 10 p.m. on a Saturday night. I texted thinking it was his work phone and I'd get a response on Monday a.m. I think this highlights Tim's dedication to his clients. He was knowledgeable and thorough with regards to what to expect and set a reasonable timeline for the loan progression. Here's where this team really knocked it out of the park though and I'd like to mention a few folks by name. Jamie Atzeni was the loan coordinator who we worked closely with. We were supposed to close on 8/28 which was the day before school started. I let her know if at all possible to close on 8/24. She said something like "Your kids need a few more days to get settled; let me see what we can do" It was clear from the messages and communication that went along after that talk we had that she really was invested in me and my family. This is my FOURTH home purchase and the kind of personal attention was really not something I experienced before in a home purchase. It looked like there was a hold up and which had NOTHING to do with Guaranteed Rate Affinity but everything to do with incompetent lawyers and rather than send an email or text regarding what may have been bad news--Jamie called and spoke to me in person in order to set expectations and she even apologized even though it had NOTHING to do with this great organization. Regardless, Jamie and Guaranteed Rate Affinity was able to work through this and was able to get us to close on 8/24 and get us in the home that night and kids got settled that weekend before school in their new home. Even on Friday 8/24; Tim texted me when loan was wired through so we were able to track progress and it really lessened our anxiety. David Gardner was the Mortgage consultant and was also key in making sure all of our documentation was in order. He called to make sure we provided any and all forms and was helpful navigating the process so we could get approval. My wife was in El Paso and I was in CT as we were planning. David was patient and took the time to call us separately when needed to make sure he was getting everything for our loan. Truly a cut above the rest with regards to customer service. Alison Dixon is the Regional Operations Manager and my sense is high up in the organization. Her patience and understanding of our situation as we transitioned out of the military and moved across country from Texas to CT was well received. She even took to time to respond to emails to make sure we knew the status of any outstanding documentation with regards to the title insurance. Overall, as a surgeon who works to deliver 24/7 care to my patients and their families; it's clear that Guaranteed Rate Affinity seeks to deliver the same 24/7 service that is customer friendly, easy to access, and is far beyond a customer experience that I think any potential homebuyer would experience with any other company. Alison, Tim, David, and Jamie are really not just amazing jobs but just seem like good people. I was fortunate and would recommend this company to anyone I know buying a home. Thank you.
We had a very good experience with Guaranteed Rate Affinity. Tim was very knowledgeable, thorough in his explanations and very easy to work with. The rest of the team was equally as easy to work with and patient as we worked through the process.
Tim Martin and his team were the best! Tim’s knowledge and guidance through the whole process was exceptional!
- Karen D Danbury, CT
The experience i had with Tim and his entire team was amazing. it was easy to work with all of them. They treated me with respect and patience.
- Lindaly M Shelton, CT
The support was outstanding, everyone in the team supported me through this very difficult time in my life, I really appreciate all they did for me during this experience. Thank you all....
- Madeline M Stratford, CT
Working with Tim and Brett was an absolute great experience for being a first time homebuyer! They where there every step of the way and also made me feel like I was #1 at all times! Brett was extremely prompt and helpful. Thank you both so much for all your hard work!!
- Nissa J.
The whole process was extremely easy, and efficient.
- Cedrik C.
Working with Tim Martin and his team was fantastic. From the early stages of strategy, planning and options all the way through the paperwork, logistics, communications, obstacles, etc., etc., Tim and his team went above and beyond. I felt like I had a partner in my corner with Tim and a team that I could trust. I recommend Tim and his team to everybody that I can. Bethani and Brett deserve a special "shout-out" as well!
- Randy K.
Tim and his team were fantastic to work with. From the early stages of strategy and planning to the later stages of paperwork, logistics, obstacles, communications, etc., I felt like I had a partner on my side. Tim was a trusted resource for me the entire way. I would use him time and again. Also, a special "shout-out" to Bethani and Brett on his team that were incredibly helpful as well! I recommend Tim and team to everybody I can.
- Randy K.
Tim Martin is a pro. Highly knowledgeable, highly responsive and most important, had our back!
- Melvin S. Norwalk, CT
The process was smooth and Tim was very accessible when I needed him.
- Andrew M. Bridgeport, CT
I was recommended to use Tim Martin with my friend/realtor. He was so good and quick with numbers and made the whole process seamless. The whole process from when I first decided to buy a rental condo until closing took only about a month and a half!
- Cory R. Norwalk, CT
Everyone was easy to work with and made the closing of my loan a breeze.
- Antonio R. Monroe, CT
Tim was great and explained everything I needed to know or ask
- Orlando B. Bethel, CT
I believe they gave me the best deal. And Tim has always been hardworking for us.
- Bassam E. Norwalk, CT
Tim Martin and his associates were awesome.
- Michael S. Redding, CT
Very easy to deal with and everyone was very friendly.
- Brandon C. Monroe, CT
great service and ease of communications, online accessibility
- Angela M. Fairfield, CT
Prompt, helpful and accurate responses. Friendly Staff. Easy process.
- Diana N. Norwalk, CT
Tim was easy to communicate with, responsive, and was batting for us.
- William O. West Hartford, CT
Tim Martin assisted us in buying our home in 2010 and the process was smooth, quick, and efficient. He assisted us again when we refinanced and once again, it was an easy process for us.
- Roland W. Redding, CT
EXCELLENT CUSTOMER SERVICE
- Kimberly M. Milford, AZ
Amazing support and care throughout the process
- John B. Stamford, CT
Tim was great and made the process quite painless
- Michael D. Bethel, MA
Tim and Brett were great. They helped me understand everything, every step of the way.
- William A. Westport, TX
The team was very easy to work with, and answered all my questions in a timely manner. As a first-time home buyer, they made the process easy and stress-free
- Chris E. Trumbull, MN
Very pleased with how Tim took the time to explain all options and was always available (even though I wouldn’t expect it since everyone deserves time off). Very nice to work with him.
- Katherin K. SEYMOUR, MN
Tim Martin was amazing to work with. From the first call all the way through the close, he was a true partner. He was very transparent and offered me multiple choices d at the end, together we came up with what worked best for me
- Kevin S. Ridgefield, MN
Agents were always available and were willing to explain every detail to us. This was key in getting our first mortgage and understanding al of our options.
- Sabrina C. Norwalk, CT
We had a pleasant experience, start to finish.
- Lisa P. Norwalk, CT
The team was awesome! On top of everything and very resourceful in finding me just the right mortgage.
- Lorraine K. Westport, CT
- William E. Westport, CT
The process was great, I was able to do 95% of it from my phone.
- Scott N. Ridgefield, CT
The entire process was very easy. The prompt support from Tim Martin made the whole experience painless.
- Giancarlo C. Danbury, CT
Fast responses from Tim Martin
- Mark S. RIDGEFIELD, CT
Very informative and knowledgeable
- Matthew K. STRATFORD, CT
reliable and trustworthy. and I think got us the best deal.
- Jill G. WESTON, CT
Tim is absolutely fantastic professional in every sense of the word.
- Craig O. SOUTHPORT, CT
It was a seamless process, everyone always got back to use in a timely fashion.
- Lynne O. MILFORD, CT
Because the professionalism and dedication as well attentions for customer needs!
- Adilson V. RIDGEFIELD, CT
Amazing support and so easy to get through the process. Never had a better experience.
- Tracy R. SANDY HOOK, CT
Timely response, smiling faces (even in emails), clear communication, no unexpected delays
- Cagla E. TRUMBULL, CT
Tim was so professional. He answered all my questions and spent the time to share many different options for refinancing
- Jennifer S. WILTON, CT
It was easy, quick, and Tim and his team responded quickly to all of our questions. They also gave us options based on our overall financial goals.
- Susan T. BETHEL, CT
Tim has been very supportive through our home buying processes. We have used him three times. He is responsive, supportive and gives sound financial advice.
- Daniel B. TRUMBULL, CT
Prompt response, extremely knowledgeable and patient with questions. Tim Martin was always available and thorough. Easy process during this difficult time with Covid 19
- John G. NORWALK, CT