What people are saying... What people are saying... Read more
Rob Clark and his team were knowledgeable, professional, and a pleasure to interact with. First class service.
- J. Johnson Alexandria, VA
Rob and Lisa were amazing and made the entire process super easy. They had great patience with the changes I had during, and were super communicative the whole time. Thank you.
- T. Kallman Alexandria, VA
Great experience. The agents made me feel at ease and understand the process. Very smooth. A special tvanks to Lisa Riley who was always very responsive and to Rob Clarke for his knowledge of the process.
- Eric V. Silver Spring, MD
Thanks for making the process easy!
- Shena P. Washington, DC
The online portal was great! Made the entire process extremely easy.
- Ryan H. Alexandria, VA
Rob Clark and his entire team were excellent to work with - extremely communicative, quick to answer questions (and patient with all my silly basic questions!), and completely transparent with what to expect. Also, when issues popped up last minute with my condo association, they made the impossible happen. They managed to get all of the needed paperwork and approval in time for me to close within 30 days - exactly on time - even though external circumstances made that look like it wasn't an option. They kept me informed the entire time which made the process easy to understand and cope with. I will be recommending Guaranteed Rate Affinity to others and will be using them again down the road!
- Gabrielle M. Silver Spring, MD
Rob and Lisa were very responsive and professional. Lisa kept on top of the details kept others on track. We probably would not have actually made it to closing without her consistent follow up with other parties involved in the transaction.
- Stuart H. Annandale, VA
For us, my husband and myself, buying our first house was a long and arduous process. We began this journey over a year ago with a different realtor and a different lender. For months we felt like the dumbest, most uninformed, buyers in the world. When we asked for explanations or instruction we were met with ...attitude. We couldn't get a straight answer on anything. We were about ready to give up and start looking for rental properties when my husband went to ask the advice of a realtor he knew through the National Guard, Fred. Fred brought with him clarity, simplicity, and Guaranteed Rate Affinity. From the moment we switched it was so easy. We kept waiting for the other shoe to drop, for the bottom to fall out beneath us -- but it never did. Here we are in our first home and we couldn't be happier. Thank you Guaranteed Rate Affinity! And to Fred!
- Matthew B. MANASSAS, VA
Rob and his assistant Lisa were great. I worked with Lisa most, and she was incredible! Both very responsive! Overall made our first time homebuying experience great!
- Monique B Washington, DC
Rob Clark and his staff are always on top of things and very responsive.
- Bruce M Washington, DC
Rob was the man and his support team was superb as well. He did everything to make our first home purchase super smooth and easy. He capped it all off my providing the funds to the settlement company early so there were no issues there.
- John P Alexandria, VA
Rob and his staff made my home buying very pleasant and painless. Everything went smooth. I would definitely use Guaranteed Rate Affinity again.
- Sylvia N. Woodbridge, VA
Rob Clark and his teammates, Lisa Riley and Todd Bergenty, were just amazing folks to work with throughout the entire process. They are all customer focused, and made this the best mortgage process I have experienced in all my years of buying and selling properties. They always took the time to explain the details of the process and answer questions, and also went above and beyond to ensure communication channels were always open which contributed to a smooth process. I wish I would have found this team years ago, but will give them a call in the future for the next purchase/refi. Already recommended them to two folks. Well done!
- James Y. Alexandria, VA
Rob and his team were fantastic and professional. Great experience thank you!
- Alyce G. Alexandria, VA
Rob and team were readily available to answer my questions promptly and kindly as we were first time buyers. Much appreciated the support and patience.
- Frederico P Oakton, VA
Guaranteed Rate Affinity did an excellent job in the processing my loan for me. All the members involved in the process was always available to answer questions and provide clarity. They were very courteous and display a high level of professionalism in my loan process.
- Sam R Woodbridge, VA
Rob Clark makes this process painless. He is professional, responsive, and always available to answer questions. I recommend him to all of my friends and clients!
- Michael V Alexandria, VA
Rob was truly a great loan officer and helped walked through many aspects of the loan to us as first time home buyers. There were many things we did not understand as doing it for the first time, however he and his staff (Lisa and others) helped tremendously.
- Jared H Alexandria, VA
Rob and the rest of the team were knowledgeable and personable. They made the financial matters associated with buying a home navigable, letting us buy with confidence.
- Steven S. Falls Church, VA
Great customer service and communication from start to finish.
- Nekitha L.
The entire process was very clear and easy. Staff was very responsive and helpful.
- Brian T.
Best Mortgage company in the US -- great customer service with a top notch staff. They outperform at every level of the mortgage process.
- Paul C.
Outstanding service, super nice folks, and efforts above and beyond the call of duty. Rob Clark spent his Friday and Saturday nights working mtg docs for offers we were making.
- David D.
Ease of process, responsiveness, overall customer care and the best interest rate imaginable!
- Steven K. Chesapeake Beach, MD
As a first-time home buyer, I had a lot of questions and really needed an education on the whole process. I felt like GRA went above and beyond to provide that.
- Jennifer R. Alexandria, VA
Everyone I interacted with was communication, helpful and patient! Rob responded to all my questions SUPER fast.
- Laura O. Alexandria, VA
good experience working with a professional group
- Joseph P. Centreville, VA
Rob Clark and his team are a pleasure to work with and extremely responsive.
- John F. Washington, DC
Very thorough and helpful all thru the process.
- Timothy M. Alexandria, VA
They were efficient and timely and patient with this first time home buyer.
- Bryan C. Nokesville, VA
Very efficient, very thorough and helpful with all the information and questions I had.
- Heather F. Alexandria, VA
Because everything went smoothly. I've also used Rob and his team for three transactions over the last five years and they've been great.
- Paul B. Burke, VA
Great communication and transparency.
- Christopher H. ANNANDALE, VA
Everything was done professorially and always answered our questions quick.
- Randa H. SPRINGFIELD, VA
Great service, efficient, found me a good rate.
- Jacquelyn K. Alexandria, VA
Everything went smoothly during my home buying process.
- Deejin M. Alexandria, VA
Excellent service. Worked with us through any issues. Extremely responsive.
- Sabina S. Bowie, MD
All went smoothly and easily. Rob was extremely helpful and explained everything well.
- Edward S. Bethesda, MD
Superior customer service
- David H. Washington, UT
Service was fast & efficient.
- Vickie H. Annapolis, AZ
Responsive and innovative service with mortgage solutions.
- Ashley S. Annapolis, MA
They were so easy to work with . No hick ups. I have also worked with Rob Clark on other loans. He has always been awesome to work with.
- Fred S. Ashburn, TX
It was a very easy process, the team was very responsive and helpful, and they worked hard to get my loan approved very quickly
- Amy P. Springfield, VA
Rob and Team were very responsive and friendly. They offered a great product and the online paperwork was convenient and intuitive.
- Jeffrey W. Leonardtown, MD
Great communication and low interest rate!
- Averie H. Glen Burnie, MD
It was a smooth process and everyone was extremely responsive.
- Juan T. Washington, DC
All the staff members at Guaranteed Rate were very prompt in their responses. They took the time to be very thorough in providing me with loan options. Rob Clark was very patient and took the time to help me understand every aspect of the loan process. He even explained to me how my credit score was used in determining what loan options are available to me. For someone who's not very familiar with mortgage loans, I really appreciated that time and patience.
- Julia R. Olney, MD
We have worked with Rob Clark on previous occasions. In this case, his team seemed even more helpful and efficient than our previous experience.
- Frank Z. Alexandria, VA
Excellent customer service!
- Nekitha L. Alexandria, VA
everyone was helpful, process felt smooth
- Priiti S. Falls Church, VA
The team made the process seamless, every was communicative and accessible.
- Priiti S. Falls Church, VA
The process was extremely easy and it made the closing process extra smooth.
- Mario C. Woodbridge, VA
Second time using Rob Clark and GRA. Both times were amazing. I was working on this refi with another company for 4 months and finally walked away from them at closing out of disgust. Rob and his team closed my loan in like 3 weeks and was cheaper.
- James K. Alexandria, VA