What people are saying... What people are saying... Read more
Hello Mike, thank you so much. You helped make our dream a reality. Settlement was a breeze! The application and documentation process was detailed, you and the processors were very responsive. We have nothing but praises for you and the company as a whole. Once again, a very big thank you.
- Deji & Safrat
I’d just like to thank you and your team for everything you have done for us. Our little family is so blessed to start our next chapter, we wouldn’t be here without you. We have received so much love from family and friends and already have referred Rob to a couple of friends. Hopefully we can send a few clients your way. I’m not really sure how high your blood pressure is or how you keep your head from exploding on a daily basis , but you’ve been an amazing lender. We owe you big! Cheers from us!
- Chris D. Elliot City, MD
Mike and Kathy were absolutely great in getting me started with my first home. They both were easy to get in contact with, and information from. Thank you so much!
- K. Schisler Baltimore, MD
Every question I had was answered promptly and I felt a part of a seamless process.
- D. Etube Columbia, MD
Thanks to the entire team who made this process easy. Thanks for the high standard of professionalism.
- Thelma W. Baltimore, MD
Mike Fagan and Kathy Driscoll were amazing to work with. They made the process so easy. We can't thank them enough. We would definitely recommend Guaranteed Rate Affinity.
- Jennifer Y. Pasadena, MD
Loan officer (Mike Fagan) was extremely responsive to any and all questions that we had, he was pleasant to work with and worked in our best interest.
- Ayodeji O. Ellicott City, MD
Mike made himself available from the beginning of the process through the end of it. Everything was done ASAP allowing us to close as soon as possible. Him and his team communicated everything needed promptly and responded to all questions promptly. Would recommend to anyone!!
- Zachariah N Elkridge, MD
Mike Fagan was referred to me by my real estate agent. He is above awesome. I was a big challenge being a contract nurse with multiple sources of income. What seemed stable and great income for me looked like someone who hopped from one job to the other frequently on mortgage paper. But he kept things honest and in simple terms for me to understand. He did most of all the underground work before it even went to the underwriter! He stayed in constant communication, went above and beyond his scope just to make sure that all our T's were crossed and I's dotted to close on my home. I will never stop thanking him.
- Josephine K Glen Burnie, MD
The process was thorough but fast.
- Anametemfiok A. Laurel, MD
Mike Fagan was exceptional. He made buying my first home quick, easy, and stress-free!
- Matthew G. Baltimore, MD
Mike Fagan was extremely helpful, friendly, and (most importantly) responsive! His guidance and explanations were invaluable as we move through the home buying process. The rest of the team was very helpful as well.
- Kathleen H. Baltimore, MD
Everyone involved in the process of helping me achieve a dream and to make it a reality, was just great - patient, courteous, thorough and genuinely interested in me and a positive outcome. Thank you again for making it happen - the best service and i would not hesitate to recommend the company to anyone looking to buy a house.
- Richard K. Bowie, MD
The home seller requested the mortgage be completed in a short amount of time. Mike and the other members of his team went above and beyond to make sure the deadline was met. The loan process was effortless for us and there were no issues.
- Brendan R. Bel Air, MD
Mike Fagan provided great options to make the financing work. Really took the pressure off of the home buying process with equity wrapped up in our previous house. Thanks!
- Andrew L. Woodbine, MD
It was our first time buying a home and the team ensured we knew what was happening every step of the way and answered all of our questions. They were a pleasure to work with.
- Brian S. Lutherville Timonium, MD
Mike Fagan and his team were excellent in every way. The process was informative, effective and helped me understand all the steps. I am very pleased with the service and the results. Thanks!
- Randall C Ellicott City, MD
Everyone that I worked with at Guaranteed Rate Affinity was extremely helpful with my needs. They made the process as easy as it could possibly be considering the hurdles we had to get over I would highly recommend them very professional and personal
- Michael A S Baltimore, MD
Mike Fagan has excellent communication and was the one reliable person through out our entire real estate transaction. The figure estimates he gave in the beginning were spot on through out and there were never any surprises.
- Christopher A Bel Air, MD
Mike was amazing. He was always accessible and made sure we got to closing with little to no stress.
- Mary L Ellicott City, MD
Mike and his team were great! They handled everything professionally and were great advisers for us as first time home buyers. We will definitely use Mike again in the future.
- Brett M Columbia, MD
Mike Fagan and staff were excellent to work with as a first time homebuyer. Mike was patient, responsive, and knowledgeable. I would happily recommend both Guaranteed Rate Affinity and Mike Fagan to friends for their financing needs.
- Matthew S Ellicott City, MD
Mike and Kathy are extremely personable and kept me updated during every step of the process. Kathy spent over an hour on the phone with me to address paperwork I didn't understand line by line! I often work irregular hours yet they continued to remain reachable to answer my questions. I highly recommend this team!
- Solomon M Capital Heights, MD
As our loan was closed successfully, we would like to thank Mr. Mike Fagan and his team. This would not have been possible without their dedication to the work. They worked very diligently to make the application process go smoothly. Since many documents were required in the process, they were very patient while communicating with us in order to collect all the necessary documents.
Mike Fagan and all of the loan processing staff have always done outstanding work for us. We were confident going into this deal that they could get it done within the timeframe the seller demanded, which would have been next to impossible for many lenders. They delivered flawlessly, as expected.
- Kathryn G. West Friendship, MD
I just wanted to thank you for a flawless loan process. It was amazing in all ways. Thank you and your team for making it that way. I moved in that night and am still unboxing even now. I love my new home and began feeling at peace the night I moved in. Even my trip to and from work is so simple and no traffic (I'm shocked). If I hear that anyone is looking for a loan, I will certainly let them know about you. Thanks so very much Lorenza Evans
Great service. Great communication from the staff. Loved the online uploading and document signing.
- Tamika R.
I chose this rating because Guaranteed Rate Affinity made my first time home buying experience enjoyable, easy and great. Everyone that helped me through this process are extremely knowledgeable and always willing to help me without hesitation. I will definitely refer Guaranteed Rate Affinity to my friends and colleagues.
- Ashley W.
Near perfect. Extremely professional staff that instilled confidence.
- Mark R.
Great service and very responsive to any questions or concerns we had.
- Mark W.
Mike was extremely knowledgeable and responsive to any questions I had.
- Christopher D.
Mike and his team were great!! they are efficient and made this a smooth process!
- Kristine P.
Very responsive and helpful! Also I benefitted from a rate drop the week of my closing!
- Kristin T.
Great service. Good personal touch. Answered all questions quickly. One drawback was too many useless e-mails.
- William B.
They did the work to get us VA financing after USAA completely messed up the process. And they got me nearly a 1 point better interest rate.
- Kay G.
I personally know Mike Fagan and he was extremely helpful during my entire house buying experience. I also had a great experience with the other members of his team who handled different aspects of the loan process. Everyone was very responsive in a timely fashion and easy to get a hold of to get questions answered.
- Rebecca P.
Excellent service with a quick turn-around. We had initially started the mortgage process with Navy Federal but were given terrible service from the start. Mike's team was able to get the loan in underwriting before Navy Federal even returned our call. Additionally, Mike gifted us an American flag at closing, which was a very touching gift.
- Eric M. Westminster, MD
Mike Fagan and his team were very proactive and quick to respond to questions, much more so than other lenders that I have worked with in the past.
- David B. Ellicott City, MD
I had no clue what I was doing and they walked me through everything. I had no problems with the services they provided. Mike was always a phone call away; very responsive & friendly.
- CHRISTINA Y. GLEN BURNIE, MD
Mike was alway great about running numbers on house we liked. Explained everything very well
- Laura F. Laurel, MD
They guided us through the process and made it very easy to understand what was going on each step.
- Brian S. Lutherville Timonium, MD
Mike and his team were friendly, proactive, and clearly demonstrated that they had my best interest in mind.
- Patrick H. Crownsville, MD
Mike and his staff were always willing to go the extra mile and work hard to ensure my family and I were taken care of.
- Jared S. Manchester, MD
for going above and beyond the call of duty. we all learned from this experience. I know the team is ready for any challenge. unable to answer question # 3 because it was not a typical / usual mortgage transaction. it was very unique like myself !!! continue to be blessed of the LORD .
- Oweda G. Baltimore, MD
Prompt response to questions and overall knowledge about the subject matter that I was inquiring about.
- Mercy A. COLUMBIA, MD
They are comfortable working with
- Ashok N. ELLICOTT CITY, MD
Mike delivered as promised. On previous loans from other banks, I've found that there is always a last-minute fire drill. This was not the case with Mike. He did his homework beforehand to keep everything going smoothly.
- Daniel G. ANNAPOLIS, MD
Excellent/honest service and very quick turnaround
- Sean F. Columbia, MD
Made the process very easy, and super helpful and kind.
- William B. Mount Airy, MD
They were very helpful and friendly. Being new to the area this was comforting.
- William S. Odenton, MD
Mike Fagan was great to work with, he quickly got the mortgage lined up and taken care of. His team was fast and responsive to all my inquires.
- Zackery B. Stevensville, MD
Mike Hagan and his team kept me on point and walked me through every step. I will recommend everyone I know who is looking for a mortgage to use Mike.
- Erin P. Mount Airy, MD
The whole process was very easy, and the staff handled many of the items that I had to previously do myself with other refinances - changing the mortgagor on insurance policy, dealing with condo association.
- Lacey B. Bethesda, MD
Excellent customer service.
- James A. Severna Park, CO
Great rate and customer service!
- Daniel C. STEVENSVILLE, KY
Great people that were helpful and knowledgeable
- Anthony B. STEVENSVILLE, MA
Excellent communication and quick & easy process
- Spencer B. Baltimore, CT
responsiveness, professionalism, ease of doing business with GRA.
- William P. Elkridge, GA
Good communication, quick process, easy to upload documents, great rates
- Christopher P. Severna Park, GA
personal service, attention to detail, ease of process, wonderful team to work with!
- Mike K. Catonsville, FL
Communication was excellent. GRA made this difficult process way easier and less stressful!
- William B. Catonsville, TX
I appreciated the quick response time and I felt that even though I did most thinks electronic I felt it was very personalized.
- Larry F. Linthicum, TX
Excellent job overall. Good and quick communication. Was informed I needed a new VOE just days before closing, which would be better to know sooner.
- Peter L. ODENTON, PA
Very efficient and everyone communicated well
- Rachel U. Baltimore, MD
So far I am satisfied with my mortgage loan process. I am just worried now about the future and facing the possibility of working with another company that is going to service my loan.
- Bryan G. Glen Burnie, MD
Mike was great. He walked us through the entire process with lots of grace and patience.
- Heidi D. Baltimore, MD
They were very responsive and timely.
- Robert M. Fulton, MD
No complaints! Did the job quickly and effectively.
- Lauren D. Westminster, MD
Everyone we interacted with was very responsive, polite, and professional.
- Seth G. Pasadena, MD
They did a good job for me.
- Gregory H. Ellicott City, MD
Got a great rate, service, and all docs where done days before closing.
- Joseph S. Kensington, MD
Mike Fagen and crew did an outstanding job securing us a loan. They were very helpful through the entire process.
- Jeffrey L. Pasadena, MD
Mike was great! And so helpful! He answered all my questions in a timely manner and was very thorough and personable with his work.
- Lorrene M. Baltimore, MD
Mike Fagan and his team are the best in the business. This was my personal transaction, but I’ve worked with countless lenders as a high producing agent. Nobody is as good as Mike.
- Matthew S. Baltimore, MD
The entire team we worked with was excellent. From Mike Fagan quickly responding and getting an approval on New Years day to closing, the team was responsive, thorough and professional. The website was very easy to use and took the guess work out of what I needed to do to move throughout the process.
- Jodi H. Edgewater, MD
I had no issues with them
- Sonya F. HAMPSTEAD, MD
Everything was great, went smooth
- Bonnie B. CATONSVILLE, MD
Great service and very informative.
- Jacob S. BALTIMORE, MD
Very professional and great customer service
- Victor F. BALTIMORE, MD
Always easy to contact, add things easy and made them happen
- Erin W. BALTIMORE, MD
Guaranteed Rate Affinity did great job with mortgage process.
- Devonte T. BALTIMORE, MD
Wonderful rate, service, kick responses, all around great experience.
- Benjamin C. MARRIOTTSVILLE, MD
Mr. Mike Fagan and his team tirelessly helped us through the refinancing process.
- Min W. ELLICOTT CITY, MD
Personal is exceptional. They thorough and give you step by step updates and instructions.
- Christine M. SYKESVILLE, MD
Everything went well. I was kept up-to-date on all documents and the people were easy to talk with.
- Kathy F. ELLICOTT CITY, MD
You made everything easy, and were very responsive to questions when we needed additional information.
- Thomas O. ANNAPOLIS, MD
The people were experts and we're always helpful, informative and PATIENT with me when I had questions.
- Lindsey D. BALTIMORE, MD
Mike was able to steer us through many obstacles to make our home purchase possible. Great ot work with and no-nonsense.
- Scott L. HALETHORPE, MD
The team did an amazing job keeping me informed through the whole process. Everything was spelled out and easily understood despite the complicated issues during the pandemic. Liz Angel kept herself involved and available to me. This kept my my stress level to a minimum!!
- Julie M. ELKRIDGE, MD