What people are saying... What people are saying... Read more
Lawrence Luster was great, very patient and easy to deal with. He made a very stressful time much easier than it could have been.
- Sandra B Arlington, TX
Lawrence, Is amazing from A-Z! It was a pleasure to work with him. I have told multiple people about my experience thorough this whole process, and it's completion. Much appreciation, Dale Watson
- Dale W Benbrook, TX
It would be hard for anyone in any business to ever surpass the great customer service our household received from Lawrence Luster and the Affinity Crew! We have never had this type of customer service throughout my entire life. I don’t feel like a customer I feel like I belong to a family of folks that really believe that my household matters to them. Their consistent actions gave proof of their commitment to us. Lawrence always returned calls. Lawrence always answered any question regardless of the time. One evening I couldn’t access the Portal and left Lawrence a voicemail. Within 5 minutes he returned the call, I was shocked because it was 9:30 PM Texas time. He cares about the smallest detail because it matters to his customers. Lawrence and Affinity care even after the product is sold. We moved from California to Texas. When we arrived in Texas and the sale was completed yet Lawrence still assisted us by re-sending information we could not access right then. We needed it right then and he took our urgency as though it was his own. I recommend Guaranteed Rate Affinity, Lawrence and his Crew for life!
- James and Gloria W.
I want to thank you from the bottom of my heart for helping me buy my first home!!! You made a stressful process easier. I love and appreciate you for it. Getting final approval felt amazing and I can’t wait to have you there when I sign. Lawrence Luster, you mean the world to me. Who would have guessed that 18 years after we met you would be helping me through this milestone in my life?! From selling me a gym membership, to teaching me to sell, to buying a home LOL... how far we have come together!
- Malaina H.
Lawrence was very patient in answering all of my questions, including repeat--repeat questions. He was very professional and took good care of my service needs to ensure that I would be successful with closing.
- Monica D.
For the great service and professionalism of everyone that worked with me.
- Johnna F.
Because of Mr. Lawrence Luster. Lawrence was very helpful and considerate from beginning to the end of our loan close. He deserves a 10.
- Burrel P.
Easy format for uploading documents, quick response and informative employees
- Natalie E.
Lawrence went above and beyond in every aspect of his role as lender for the mortgage process.
- Travis R.
Excellent service. Very profesional and knowledgeable agents.
- Jose C. Ponder, TX
Mr Luster was wonderful! He was professional and personable! We appreciate everything he did for us and answering all of the constant questions we had for him.
- Chad D. Springtown, TX
My Lender went above and beyond to make sure I was approved the second time around.
- Myesia P. FORT WORTH, TX
They communicates well and we never had to wonder where we were at in the loan process.
- Brian R. Fort Worth, TX
process was very smooth and quick
- Mac J. Fort Worth, AZ
The professionalism, exceptional service and guidance I received during my home buying must be shared. GRA kept me informed and made me feel confident in stepping into my next phase of life. I am a client for life.
- Stephanie C. Mesquite, TX
- Antonio F. Dallas, TX
Everything went well an on time
- Jacqueline M. DALLAS, TX
it was a stressful time and everyone we worked with was helpful, responsive, and made sure everything happened in a very timely manner
- Christopher M. FORT WORTH, TX
Lawrence Luster. He is the only reason for the high score. Their were many obstacles during this process and I really appreciated how he handled it. He kept me informed and kept an open line of communication through the entire process and his customer service is outstanding and makes it all worth while.
- Lakendra L. SAGINAW, TX