What people are saying... What people are saying... Read more
KYLE WAS A GREAT LOAN OFFICER ON ONE OF OUR LAST DEALS! HE KEPT THE FILE MOVING AND KEPT ME INFORMED BOTH VERBALLY AND IN WRITING ! THANK YOU KYLE.
- Gordon H Johnson, Real Estate sales
Thank you for all your help with the financing of the recent purchase of our Scottsdale property. You definitely made the lending process easy and efficient. We appreciated that you kept us informed throughout the loan, which was essential since we were out of state. You were calm and collected even at the last minute when we asked to change the way we wanted to hold title - you quickly stepped up to the challenge and directed the escrow officer to the most expedient solution. We would highly recommend Kyle to any one looking for a loan. As a real estate agent I have contact with many different lending groups and Kyle is one of the best loan agents that I have worked with.
- Jo Ann Fishpaw, CA Realtor & recent buyer
I was introduced to Kyle thru a realtor when I bought a new house. My situation was complicated and other Financial agents had told me I could not qualify for a loan, although actual money or credit rating was not an issue. Talking to Kyle he had ideas that not other company had even suggested, the loan process was a breeze and he was always there whenever I had a question. I would definitely consider Kyle for future business, he is very knowledgeable and prompt in responding to all my questions, and the process itself was done quickly and with little inconvenience on my part to fulfill everything that he needed to complete it.
- Selva Abeyta, Home Buyer
Kyle helped us get through the loan process with ease. We often called late at night or early in the morning and if he didn't answer right away he would get back to us promptly. He helped us understand some of the basics like locking in rates and market fluctuations, and overall it was a very smooth process. We did some shopping around and his rates were actually lowest as well, so a win-win for everyone involved.
- Caleb Bron, Senior Web Developer
With what we had been informed of before about from another lender and all the frustration that it caused me and my WIFE...Kyle and his team were AMAZING. Explained everything in Detail, like my wife and I like it! Definitely will recommending!! Thank you from our De-Frustrated hearts!
- Jack O. El Mirage, AZ
From start to finish Kyle @ Guaranteed Rate Affinity made obtaining a home loan a smooth process!! He was friendly, answered my questions in a timely manner and made sure that our loan closed in our required time frame. I can not say enough positive things about Kyle and his team!! I highly recommend him!!
- Jamie P. Buckeye, AZ
Kyle and his team worked so well together! Everything was explained in terms I understood and they were available to me anytime I needed them. They made trying to buy a new house effortless.
- Emelia B. Mesa, AZ
Nice working with Kyle. Very responsive, accurate, to the point. Easy to work with.
- James v. Scottsdale, AZ
I worked with both Kyle and Kaycee Pugel. They were both amazing, extremely helpful, and quick to answer my questions! I without a doubt had an amazing experience with both of them and would recommend them to anyone.
- Emma R. Chandler, AZ
Kyle and Kaycee were wonderful to work with. They were both available at all hours and even on weekends. They worked to get us the best rate and make this process as easy as possible. My husband and I couldn't be more thankful!
- Catherine C. Mesa, AZ
Everyone we dealt with including Kyle & Anita were considerate and professional. They answered or returned calls & e-mail promptly and were professional in every way. They clearly understand the importance of customer service.
- George H Sun City, AZ
This was my first home purchase, and my loan office Kyle was there to assist and educate me every step of the way. I really couldn't have asked for a better experience. He always explained what our options were, was always available to answer questions, and just made it a painless experience overall.
- Adam L. Fountain Hills, AZ
Team members were easy to work with and very thorough and patient with regards to obtaining the required documentation. Kyle was always available to answer questions and explain the process. I have already recommended him to friends considering a home purchase.
- Michael G. Waddell, AZ
Wonderful experience. Working with Kyle and Amelia was a pleasure.
- Richelle D. Scottsdale, AZ
During a stressful time, they made the loan part easy. Everythhing went according to plan with no surprises.
- Paul C. Phoenix, AZ
Kyle was a joy to work with. He made my loan process as effortless as possible and was always available to answer all of my questions! Thank you.
- Renee V. Scottsdale, AZ
Kyle and his team made the loan process easy. He (they) were with me every step of the way. Very responsive. I can't say enough about all of them. Thank you again!
- Jean K. Scottsdale, AZ
This was my first house and Kyle made it very easy! Thank you!
- Michelle E. Anthem, AZ
Kyle was dedicated and persistent with all parties involved in making sure we closed our deal on an extremely short time frame. Could not be happier with his performance. Thank you Kyle!
- John C. Phoenix, AZ
Friendly, understanding, quick and easy!
- Rayven H. Mesa, AZ
Kyle was great. He explained everything, very helpful and overall a great experience.
- Gary J Scottsdale, AZ
Very pleasant experience. Kyle was a true professional thru the entire process.
- Dennis C Phoenix, AZ
Kyle was incredible to work with. Beyond professional! Can not recommend him enough!!
- Steven K Scottsdale, AZ
Kyle and his team were fantastic! He was attentive, anticipated my needs, and answered all my questions. He helped me understand the process and alleviated my many concerns as a first-time homebuyer. I would definitely recommend him to any other prospective borrowers!
- Greta Y phoenix, AZ
Great experience with Kyle! Extremeley helpful and he made the process easy as can be.
Kyle was one of the most professional people I've dealt with. He truly made the process easier than ever and I will refer everyone I can to him.
Always kept up to date and ease of process.
- Shawn P.
My whole experience with Guaranteed Rate Affinity was amazing from start to finish. Kyle was so helpful and knowledgeable, it made my first time buying a home easy and worry free. The home I purchased had several contracts, and the owner had to pick who to sell to. She made it clear that she worked with Kyle before, and she was confident in him and knew he would get the job done. So she picked me for the home, solely based on her history working with Kyle in the past. That’s huge, and I am so grateful. Lastly, my job has odd hours and I wasn’t always able to ask questions during business hours. Kyle graciously answered all my first time home owner questions after hours to keep my mind at ease. It was such a positive experience, Kyle and Guaranteed Affinity will most definitely be my lenders for life, and my first recommendation to friends and family. I sincerely appreciate your team going above and beyond to get this finished so fast.
- Hillari H.
Have been supportive all the way through, clear requests and helpful with questions, etc.
- Austin G.
Kyle was very helpful and always got back to me promptly. I am a demanding customer, and he met my high standard of service.
- Colin M.
They were prompt, efficient and knew the process well. We had minimal lag time and everything was completed on time and as promised.
- Deidre S.
Excellent customer service and great email, text and phone communication!
- Linda T.
Kyle made the difficult process much more understandable. He made himself available for questions and was very thorough.
- Donald K. Scottsdale, AZ
Helped me every step of the way. Competitive rates.
- Michael B. Cave Creek, AZ
Great support and communications. Weekend contact when needed. Competitive rates.
- Michael B. Cave Creek, AZ
I needed a fast approval as the first lender I chose did not have an approval for me on our closing date after working with them for 3 months. Kyle Pugel had a loan commitment document for me within 72 hours!
- Joann v. Cave Creek, AZ
Great service from our loan guy Kyle, and others involved.
- Jon M. PHOENIX, AZ
Kyle and his team are professional, fast and friendly!
- Klas K. PHOENIX, AZ
Extremely prompt responses from Kyle Pugel and team. Easily contacted with knowledgeable answers and friendliness.
- Jayne E. CAVE CREEK, AZ
Cause they did good
- Ahsif S. PEORIA, AZ
I have already recommended Guaranteed rate Affinity to colleagues
- Mary Beth D. PHOENIX, AZ
The easiest loan process we have ever experienced. Kyle was extremely responsive to all communications & inquiries.
- Daniel S. Fountain Hlls, AZ
The team was amazing. They promptly helped me through this process. Whenever I had a question (I was a first time home buyer) they took time to walk me through it and always did it in a kind and helpful manner.
- Kimberly F. Phoenix, MN
kept you updated each step of the process
- Linda Z. Fountain Hills, AZ
They did everything right and in a timely manner.
- Ashoor K. SCOTTSDALE, AZ
Great rates, easy/efficient process, and kind/respectful people!
- Michael D. SCOTTSDALE, AZ
they were very quick to respond to any questions we had, were very professional and knowledgeable, and gave us a great deal on our mortgage.
- Logan L. PHOENIX, AZ