What people are saying... What people are saying... Read more
Everyone was extremely polite and professional, never too far from the phone when a question came up and explained everything in great detail to make this loan possible. It was a great joy to have had the opportunity to work with such great people.
- Stanley L. BECKET, MA
Kimberly was very professional and timely with responses. I appreciated her due diligence on my behalf.
- Jeannette H. Springfield, MA
Kimberly and her team were fantastic. Easy to reach and did a great job of explaining my options to allow me to make an educated decision. I would recommend Guaranteed Rate Affinity to anyone looking to purchase a home.
- Anthony A. Dorchester, MA
Kimberly Placzek was thorough, professional, guided me through any concerns. Excellent! I appreciate her work and that of the Guaranteed Rate Affinity.
Kimberly was absolutely wonderful to work with! I am a first time home buyer, and she made the process so easy! She also was available to answer all of the questions I had at any time. I would highly recommend both Kimberly and Guaranteed Rate Affinity.
Excellent service and communication made the process go very smoothly.
- Matthew T South Hadley, MA
Excellent service very personable people
- Judith C Chicopee, MA
Very informal with all the constant emails. Great with clearing up any confusion all the way.
- Brandi Lyn D Chicopee, MA
Everything went very smooth and rather quickly.
- William G.
They were relatively easy to work with, online portal and Docusign were convenient. The employees were available to answer questions at any time of any day, even nights and weekends.
- Kimberly J. STURBRIDGE, MA
They did an awesome job and anytime I needed help with something they were right there.
- Christine C. CHICOPEE, MA
Very efficient, friendly and knowledgable
- Allan E. Westfield, MA
Affinity had no control of inherent problems with lian
- Kenneth H. East Longmeadow, MA
Great to work with, answered all questions with a smooth transition.
- Hope R. Brookfield, SC
We had a very pleasant experience and everything went smoothly. We could reach out any time and we get an answer back very soon.
- Patrick D. East Longmeadow, MA
I was extremely happy with their quick response to all my questions, and the detail of the answers.
- Rachel O. East Longmeadow, MA
Kimberly Placzek was a pleasure to work with and was extremely helpful as the process unfolded.
- Scott B. Enfield, CT
Kimberly Placzek was absolutely wonderful to work with! She explained everything in detail and worked hard to keep my monthly payment down!
- Lawrence A. Southwick, MA
Very helpful and strait forward
- Darren P. SPRINGFIELD, MA
Easy to work with, transparent, quick
- Anthony A. BOSTON, MA
Excellent, available service with Kim.
- William G. West Springfield, MA
Kimberly P. Was very helpful and amazing to work with!
- Evan M. Willington, CT
Kimberly P. Was amazing to work with
- Edward A. LONGMEADOW, MA
Kimberly Placzek was amazing, very knowledgeable and great customer focus.
- Robin C. SPRINGFIELD, MA
They responded to all my questions in a respectful way nothing was silly to ask and felt comfortable
- Edwin G. MONSON, MA
I loved Kim! She was great throughout my first home buying experience in terms of being very informative, available at anytime, and thoroughly explaining items. Thank you!
- Gianna A. FEEDING HILLS, MA
I thought went well and Kim was a pleasure to work with.
- Peter J. SOUTH HADLEY, MA
Our lender Kim was very responsive and helpful throughout the process.
- Victoria S. WESTFIELD, MA
I was treated with patience and respect although I knew very little about the process
- Bryan D. SPRINGFIELD, MA
Everything went smoothly and if I had a question it was addressed quickly and personally.
- Matthew J. CHICOPEE, MA
I felt like I had personal attention and help when I needed it with my long winded questions
- Joni S. NORTHFIELD, MA
Because Kimberly Plazcek is AMAZING! Top notch customer service, kind, knowledgeable, and ethical with her work!
- Sayeh B. CHICOPEE, MA
Kim was super helpful with the whole entire process and having someone who was willing to take the time to explain everything was amazing!
- Charles G. SPRINGFIELD, MA
My mortgage officer Kimberly Placzek is a person with great care and patience. I appreciate her communications and keeping me up to date with all documents. She gave me detailed reasons and justifications for the numbers and prices, so I can make effective decisions. Overall, we have done an efficient job and I got a perfect house.
- Xu L. WILBRAHAM, MA