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Everyone was extremely polite and professional, never too far from the phone when a question came up and explained everything in great detail to make this loan possible. It was a great joy to have had the opportunity to work with such great people.
Stanley L. - BECKET, MA
Kimberly was very professional and timely with responses. I appreciated her due diligence on my behalf.
Jeannette H. - Springfield, MA
Kimberly and her team were fantastic. Easy to reach and did a great job of explaining my options to allow me to make an educated decision. I would recommend Guaranteed Rate Affinity to anyone looking to purchase a home.
Anthony A. - Dorchester, MA
Kimberly Placzek was thorough, professional, guided me through any concerns. Excellent! I appreciate her work and that of the Guaranteed Rate Affinity.
Kimberly was absolutely wonderful to work with! I am a first time home buyer, and she made the process so easy! She also was available to answer all of the questions I had at any time. I would highly recommend both Kimberly and Guaranteed Rate Affinity.
Excellent service and communication made the process go very smoothly.
Matthew T - South Hadley, MA
Excellent service very personable people
Judith C - Chicopee, MA
Very informal with all the constant emails. Great with clearing up any confusion all the way.
Brandi Lyn D - Chicopee, MA
Everything went very smooth and rather quickly.
They were relatively easy to work with, online portal and Docusign were convenient. The employees were available to answer questions at any time of any day, even nights and weekends.
Kimberly J. - STURBRIDGE, MA
They did an awesome job and anytime I needed help with something they were right there.
Christine C. - CHICOPEE, MA
Very efficient, friendly and knowledgable
Allan E. - Westfield, MA
Affinity had no control of inherent problems with lian
Kenneth H. - East Longmeadow, MA
Great to work with, answered all questions with a smooth transition.
Hope R. - Brookfield, SC
We had a very pleasant experience and everything went smoothly. We could reach out any time and we get an answer back very soon.
Patrick D. - East Longmeadow, MA
I was extremely happy with their quick response to all my questions, and the detail of the answers.
Rachel O. - East Longmeadow, MA