What people are saying... What people are saying... Read more
My whole experience was outstanding, especially the service I received from Joe Kloss.
- Scott G. LOS ANGELES, CA
Excellent staff and service. They went far beyond normal expectations
- Scott S. Pasadena, CA
They worked quickly and efficiently.
- Donald B. Los Angeles, FL
Joe Kloss and Tracey in Escrow helped to move the refinance quickly to help me recover from my divorce. Mr. Kloss listened and heard my situation. Tracey explained all aspects of my escrow. Thank you
- Lori M. Valencia, OH
Joe Kloss provided amazing customer service and was available for any questions we may have had.
- Scott S. Danville, CA
As a first time buyer I was very nervous and heard nothing but nightmare stories about the mortgage process. Joe went out of his way to make sure I understood and felt comfortable with every step of the process. I had no idea it could be so simple.
- Jessica Winnetka, California
My husband and I purchased our first home last April, and we truly cannot say enough about Joseph Kloss and his team. Being first-time buyers, we had an endless amount of questions regarding the financing process. Joseph let us know from the beginning that no question was too small, and that he was there to make things as easy possible for us. Joseph and his assistant were beyond responsive and gave us complete confidence every step of the way. They made sense of what can seem like a very daunting process, which made us even more excited about our new home. I would highly recommend Joseph to anyone embarking on the home purchasing process, and we will no doubt return to his team for our next move.
- Elizabeth Los Angeles, California
I lucked out when I met Joe nearly 15 years ago. He worked on my very first mortgage, has been with me through 2 home purchase, a rate adjustment, and a refinance. He is always more concerned about what's best for his client's situation than about closing a deal, and has a habit of going above and beyond. Without a doubt, when it comes to my home, Joe will always be my first phone call.
- Elise Nam
Everything was fast and easy.
- Todd A. LOS ANGELES, CA
Responsive. Diligent. Easy to work with.
- Matthew A. PASADENA, CA
The team was incredibly responsive and helpful.
- Malcolm M. LA CRESCENTA, CA
Everything went very smoothly with lots of support
- Steven H. AURORA, IL
Great people to work with always letting you know what’s going on and what’s needed.
- Robert B. SAN PEDRO, CA
Joe Kloss provided outstanding all-around customer service. In addition, right before we were ready to close with the first lender that committed to funding our loan, that lender pulled out of the market due to COVID-19 but Joe was able to quickly find another lender (Fannie Mae) that would fill in AND secured us a lower rate. Joe's deep knowledge of the market and experience no doubt enabled my wife and I to stay on track to refinance in an extremely uncertain and volatile environment.
- Darren B. LA CANADA, CA