What people are saying... What people are saying... Read more
I wanted to take a moment and personally thank you for successfully navigating me through the process of obtaining a home loan. I've been a part of multiple purchase or refinancing endeavors, and, without a doubt, you've made this experience the easiest of all of them. Before I was a client we discussed my needs and goals. During this time you gave me a high level overview of what I could expect, which direction you'd likely take as far as a loan program, and clearly set expectations for what you'd need from me. During the process you kept me informed every step of the way, whether giving me updates as to the progress of the loan, or finding a solution to a problem that I had concerning an unexpected debt-to-income issue. This was only possible because you stayed on top of things. Greatly appreciated was the time you took, on two occasions, to explain the math to me for the changing cash to close needs as well as the options for different interest rates and break-even times. Finally, I sent you multiple emails with questions and you responded to all of them in no more than half a business day. This level of professionalism is rarely seen today, especially consistently. If and when I come into contact with people who need a home loan you will be the person that I refer them to. Thanks again for everything and good luck to you in the future.
- Kevin S.
Excellent process - easy, quick and thorough. Treated me as family.
- Negar S. Snellville, GA
Jon was great and took a personal interest to ensure everything happened according to plan. He took the time needed to answer questions and offer explanations when necessary. THANK YOU!!!
- Lisa P. Canton, GA
Jon did an amazing job! He and his team worked really hard on my loan. I would definitely use GRA again!
- Amy W Johns Creek, GA
Jon is the best. He has been professional, but always friendly and helpful. Securing a mortgage can be a very confusing and frustrating affair. Jon has made it a smooth and painless process. He was always available when I needed help or had questions (Even at 5:00 in the morning). The same is true for Anne and Angela. Thanks for everything.
The team did a great job keeping us informed and moving the process along
- James S.
Customer service and speed in preparing for closing was top notch!
- Stephanie M. Buford, GA
Jon Vogel was very helpful, and quickly responded to calls and e-mails that I sent.
- Kelly T. Kingston, GA
They are amazing! Jon and team were quick to respond and friendly to work with.
- Sulan H. Alpharetta, FL
From beginning to end, the service was impeccable. They always replied to emails and always picked up the phone.
- Munir P. Cumming, GA
They were very easy to work with, fast and accurate.
- Zachary K. Gainesville, GA
- Robert R. Gainesville, GA
The team was professional, proficient, positive and very encouraging.
- Michelle P. Ellenwood, GA
Very easy to manage documentation with through their web portal. Great attention to the borrower and easy to directly contact for any questions.
- Daniel M. DUNWOODY, GA
Our loan officer Jon Vogel helped us every step of the way. He was kind, explained everything thoroughly and the lines of communication were wide open.
- Mfundo M. WINDER, GA