What people are saying... What people are saying... Read more
Jon kept us informed and on track every step of the way. His attention to details and 'push' when things got bogged down allowed the loan approval process to move smoothly.
- M. Harvey Winter Garden, FL
Jon Smith was great to work with! He was very efficient with returning my calls and emails.
- Benjamin V. ORLANDO, FL
The experience was incredible! Fasted loan processing I've ever seen. The team did an outstanding job!
- HENRY T. Oviedo, FL
Jon was great throughout the process. Made everything run smoothly and closing day a breeze.
- Justin G. Winter Springs, FL
Great job to Jon Smith and the team! THANK YOU!
- Wolfgang S. Orlando, FL
I really loved working with everyone on this team!! You guys were quick to respond to any questions I had and resolved issues quickly! Thank you so much for your time and helping us get our new home!
- Xiomarys V. Orlando, FL
Jon Smith and his team was very helpful. Thanks for their patience, and friendly guidance.
- Tunc T. Oviedo, FL
Jon and the team were so easy to work with and quick to respond to my questions. They are awesome!
- Tina T. Sarasota, FL
Jon Smith was very helpful, clear and easy to understand from the very beginning. He really took the time to explain every step and requirement.
- Samantha M Orlando, FL
Jon and the team was awesome!!! Thank you.
- Annabelle J Boynton Beach, FL
Jon Smith was great. The cast around him was on top of everything. Jon would respond day or night very quickly. Great people, great company.
- Anthony G Winter Garden, FL
Jon and Theresa are amazing! I appreciate everything they did for me!
- Rebecca M Longwood, FL
Jon Smith was simply amazing and my loan could not have been in better hands.
- Kristin S. Orlando, FL
The entire team were very knowledgeable and always maintain contact with us prior to any decisions. My spouse and I were completely confident with them during our out of State purchase in Florida.
- Frances S. Orlando, FL
You all are awesome. Don't take no for an answer. Willing to go the extra mile to accomadate the borrower
- dimitrios s. Sanford, FL
Thanks for all you did, and the speed!
- Ariel R. Orlando, FL
Jon Smith was terrific! He worked with us on our loan and when the appraisal fell through twice on the home we were buying he worked miracles to help us get closed on a new house within 2 weeks. We are forever grateful for his help and have already referred him to a few friends.
- Ira G. Winter Garden, FL
This is my second time working with Jon and his team. Both times they have made it a non stress process. I have heard many horror stories about closings but Jon made it a breeze.
- William R. Winter Springs, FL
BEST SERVICE EVER, FROM BEGINNING TO END!! Great team and overall excellent experience. Will use again and refer to others. My agent has said the same as well.
- Rachael C. Orlando, FL
Jon Smith made this transaction easier than buying a car. We appreciate the online process and security of the documentation process.
- Saul R Winter Springs, FL
It was really easy! Jon Smith took care of everything. He was recommended by my realtor who was also excellent, including recommending your company. Thank you to all involved!
- Beverly P Oviedo, FL
John and the entire team at Guaranteed Rate Affinity were AWESOME! The service was fast, efficient, friendly and made my home buying experience less stressful. Thank you!
- Claudia K Orlando, FL
Excellent and reliable customer service
- Jose A.
Extremely efficient, easy to work with and accommodating to my needs.
- Sarah K.
pleasurably smooth transaction with great service from start to finish
- Nayan M.
Terrific loan officer - knows his stuff and communicated well
- Jennifer C. Longwood, FL
Jon was excellent all the way through from beginning to end he made it easy
- Mary W. Sanford, FL
Competitive rate, good communication, online process
- Harold P. Winter Garden, FL
the expertise, responsiveness and flexibility of Jonathan
- Maureen T. Oviedo, FL
Because I got the best guaranteed rate that I was looking for.
- Tina P. Oviedo, FL
Knowledgeable and great to work with.
- Cai B. Casselberry, FL
Good rates, efficient and delivered as promised
- Justine T. BELLE ISLE, FL
Tara Barrett and Jon Smith were excellent to work with
- Richard L. NOKOMIS, FL
Very stress free transaction and Jonathan’s team was flawless
- Michael C. Kissimmee, FL
Because I’m very satisfied with the service Jon gives. Excellent job.
- Marvin G. Kissimmee, FL
They would have gotten a 10, but there was a little bit of a delay on communication.
- Robert G. WINTER SPGS, FL
When I spoke to Jon I felt assured he was gonna work with and was gonna be on top and he was very knowledgeable and I knew I was in great hands
- Jorge R. Kissimmee, FL
Jon Smith was very professional and knowledgeable. He answered all my questions and provided me with everything I needed to know. Also, he was able to provide me with a really good rate.
- Joseph Michael L. Oviedo, FL
They try to do their best to help the customers and make them completely satisfied with the processing and keep their promises
- Ahmos R. LEESBURG, FL
Awesome service in every aspect.
- Gerald A. ORLANDO, FL
- Mike S. BONITA SPRINGS, FL
I appreciate the guidance I was provided every step of the way.
- Shy'Narris H. KISSIMMEE, FL
The staff and management was very professional. Time line was on point.
- Andrew B. Kissimmee, FL
I had a wonderful experience and felt that I could easily communicate with the account managers!
- Shelby K. Decatur, GA
Jon Smith was great to work with. Answered all my questions. Did what he said he would do. I trust his recommendations. Great experience. The best!
- Randall R. Belle Isle, FL
Team is very helpful and responsive. The online signature tool is very convenient although at times it was necessary to speak with someone and they were always available to answer questions.
- Christie R. Oviedo, FL
Good customer accessibility
- Linda H. Oviedo, AZ
Kept us current on everything we needed to do
- Esandrio I. DELAND, RI
Very punctual, easy to contact and great people to work with.
- Theresa S. Orlando, CT
I had a positive experience with Guaranteed Rate and my loan officer was excellent.
- Linda B. WINTER SPGS, SC
Jon Smith (particularly) was very patient and willing to answer questions. Most other lenders just want to close a deal and that is not for me.
- Gwendolyn B. Sanford, MD
Jon was great at keeping me informed and making the process as smooth as possible.
- Parag L. Chuluota, FL
Everyone was extremely helpful and friendly
- Christina R. Winter Spgs, FL
Friendly, easy to work with
- Christopher T. Orlando, FL
Process was easy after initial information gathering.
- Jose D. Windermere, FL
They are every easy to work with.
- Stefanie H. Kissimmee, FL
very satisfied with everything.
- William H. St Augustine, FL
Good Services, communicated
- Tatjana A. ORLANDO, FL
Jon always does a great job.
- Randall G. WINTER GARDEN, FL
Made process “easy” and everyone was very responsive to my questions.
- Janis K. WINDERMERE, FL
Because it was a great experience and Jon Smith and the rest of the team are really professional.
- Clara H. KISSIMMEE, FL
Jon was very easy to talk to. Would explain any information I needed and always responded quickly.
- William T. SAINT CLOUD, FL
The customer service of Jon Smith and Theresa. My real estate agent ,Jayme Stenger, recommended them.
- Charen Z. WINTER SPRINGS, FL
Jon and Theresa were great in keeping me updated and assisting in getting the required documents together
- Carmelo G. CLERMONT, FL
The staff was helpful courteous, helpful and got the job done in a timely fashion. They did everything to the best of my interest.
- Avis G. CASSELBERRY, FL
Jon Smith made the process simple and very easy. I was hesitant to refinance just because of previous issues with mortgages at other lending institutions. Jon made the process simple and easy.
- Michael O. OVIEDO, FL
Working with Jonathan Smith and his team was and is always a pleasant and smooth experience. We highly recommend Jon to many people!
- Shane W. Winter Springs, FL
The excellent service and counsel I received from Jon Smith and Angela Veneziale.
- Mario M. Palm Beach Gardens, FL
Because the team was good in responding to questions and offered good suggestions for issues which occurred
- Judith S. Fort Myers, FL
The process and people were good to work with
- Eric R. WINDERMERE, FL
It was a big team. Many people to contact with questions.
- Benjamin L. OCALA, FL
Knowledgeable, professional, great communication, ease of website.
- Janice P. WINTER GARDEN, FL
Jon and the team provided excellent service and made everything super easy and seamless. Great communication and always available to answer questions.
- Max M. ORLANDO, FL
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