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My loan officer, Joel Ralph, and her team were very patient and thorough throughout the entire process! Couldn't be happier to be in our new home!
Brandon P - Torrington, CT
Joel and her team were amazing. My deal was complicated and required a quick close and they got it done when other company's couldn't. They worked hard and made the process virtually stress free. I will never use another company!
Krista M. - North Guaranteed Rate Affinitynby, CT
Joel Ralph was an amazing loan officer and our underwriter Lyne was great! Guaranteed Rate Affinity made the loan application process seamless and easy. After having a frustrating experience with our mortgage company buying our first home, it was a breath of fresh air having GRA there to help us buy our second. Will definitely recommend!
Laurie D - Farmington, CT
I could not have done this without Joel Ralph! She was the BEST! Kind, considerate and PATIENT! Joel went above and beyond for me. Will definitely recommend her to anyone and everyone I know that wishes to purchase a home!
Heather D - Bristol, CT
Service personnel were respectful, patient, attentive, professional - in a word, 'customer friendly.'
Joel Ralph was amazing during this process, kept me informed about every step during the loan process and provided amazing customer service!
Joel Ralph and her team were awesome!!! This was our first home purchase and we were on a tight timeline to close. Joel and her team were patient, kept us informed at all checkpoints, responsive to our questions and met out timeline. They were awesome!!!
Jeffrey R. - Collinsville, CT
We went through a lot during the process. There were a lot of different directions that we were being pulled in. But in the end the team stuck with us and helped us push through by helping to push back when needed, reaching out to our POCs to get stuff from them and even helped us through some tears.
Kristina S. - Woodbury, CT
Very easy to work with. Agent on demand when I needed help.
Erin D. - West Simsbury, CT
I liked the e-filing and the ability to do most things online. The electronic interface is great. There were a few issues along the way with them not responding to my insurance and timing complications with the approvals, but otherwise, it was good.
Alix D. - WEST HARTFRD, CT