What people are saying... What people are saying... Read more
I personally worked with Jennifer, Christina, and Brian on my loan. I could not be more satisfied with how personable, professional, yet fun they all were to work with. I really felt I was treated as a friend more than just a customer. I loved my experience beginning to end. A special shout out to Jen Muraco for being there for me to answer questions and walk through everything with me top to bottom. Thank you GRA, for this experience!
- Jessica S. Irwin, PA
Jen Muraco & Christina Victor are wonderful at their jobs. They were always available for questions & very understanding. I really liked working with them both!
- Michael D. Cheswick, PA
Everyone was extremely knowledgeable, especially regarding my particular situation. It was actually easier to purchase my home with their help than have my address changed. I am especially grateful to Jennifer Muraco and Christina Victor.
- Melissa B N Huntingdon, PA
Jen and her team were great to work with. They kept me informed and answered any questions I had. The process went very smoothly.
- Victoria V. Monroeville, PA
Jennifer and Vince made this process smooth as silk! They were kind, courteous, professional and so easy to work with. I'm a high maintenance customer and they worked with and definitely for us. I will recommend GRA to anyone and if I have the need; bring my business to this company. Kudos to the both of them, they went over the top for us. A simple thank you doesn't even cut it for the way they made this process go so that we could purchase a home. Sorry for the redundancy but I can't say enough.
- Roxann T. Rural Ridge, PA
The team was great from start to finish. They were very responsible and accommodating to earn both my trust and my business even with competing lenders. The comfort level I gained with Guaranteed Rate Affinity made me stick with them and I will recommend them to friends and family going forward. Thanks!
- Tristan A Gibsonia, PA
Jennifer Muraco and her entire team have been beyond excellent to work with. This was our first home purchase and they made the process so easy and seamless. Everyone who worked on this loan were some of the nicest people we have ever dealt with. If we ever buy another home we are definitely working with Jen again and we will recommend her to anyone we know that is looking for a loan. We really can't say enough good things about our experience.
- Patrick M Verona, PA
Everyone involved was extremely helpful, timely, and easy to work with. Jenn and her team went above and beyond to make the process smooth and painless.
- Max B. Pittsburgh, PA
Jen and her team were amazing. They were available at any time to answer all of my questions and provided clear and concise answers. They made the daunting process of obtaining a loan easy.
- Brittany S. Pittsburgh, PA
Customer service was outstanding and my agent was right beside me through the entire process.
- Travis H Irwin, PA
The service was great. Jenn Muraco and her team were excellent throughout the process and willing to work around my schedule. I was kept informed throughout the whole loan process and questions were answered promptly. I could not ask for a better experience.
- Christopher M.
Jen Muraco and her team were awesome. She was there to answer all the questions we had and got back to us so quickly. I knew everything was running smoothly and I didn’t have to worry about anything which was great during a stressful process of buying a home.
- Alexandra P.
Easy, pleasant online user experience uploading documents and seeing each step along the way with email updates.
- Shawn K.
Jen was professional, helpful, knowledgeable and very courteous. I felt like she was hands on with my entire process. The other teams members that I interacted with were also very professional and helpful. I wouldn't hesitate to recommend Guaranteed Rate Affinity and would be happy to use Guaranteed Rate Affinity in the future.
- Patricia H.
Jen and her team were super helpful through each phase of the mortgage process. They answered every question and eased every nerve. We have heard such horror stories from our friends and expected the worst when applying for a mortgage, but our experience was just the opposite. We would recommend anyone to go with GRA for their mortgage!
- Kelly D. Allison Park, PA
Everything with the process was quick and hassle free.
- Matthew T. Trafford, PA
Everyone was very responsive and helpful with keeping us on track to close.
- Maureen J. Glenshaw, PA
The staff was easy to work with and extremely helpful in answering any questions I had.
- Amy G. PITTSBURGH, PA
Very easy to work with and knowledgeable staff
- Edward B. APOLLO, PA
Excellent Service, very personable & easy to work with!
- Jared D. Pittsburgh, PA
Great rate, very helpful staff. Made the whole process a breeze!
- Timothy L. Leechburg, PA
Our agents Brian and Jennifer were thorough, efficient and informative.
- Vivian Z. Pittsburgh, PA
Everyone was very patient and understanding. They went out of their way to help.
- Curtis P. Vintondale, FL
Everyone was patient and nice as we applied for our first mortgage. Shout out to jen and vincent especially!
- Callie M. North Huntingdon, PA
This was my first home purchase and everyone I worked with answered all my questions and made me feel comfortable.
- Stuart L. Pittsburgh, MD
My experience with them was very professional and they were very responsive.
- Lorraine Z. Pittsburgh, PA
We got a really great rate and they were super helpful and responsive if we had any questions, comments or concerns.
- Sarah J. Cheswick, PA
The closing process was smooth and easy.
- Shannon J. Pittsburgh, PA
Pleasant and responsive staff.
- Kristen S. NORTH HUNTINGDON, PA
Jenn and her team were wonderful to work with
- Nicholas E. PITTSBURGH, PA
Jen and the team were great to work with! Made our experience easy and stress-free!
- Lacey M. PITTSBURGH, PA
Working with Jenn, she was available to help me all hours and she helped me find the perfect rate. She is very patient and professional! I could not have asked for a better experience!
- Christopher M. PITTSBURGH, PA
The experience I had with everyone was beyond anything I could ever imagine from start to finish gave a clear understanding of what was expected or needed held my hand through the complete duration of the process everyone was great
- Jewell B. PITTSBURGH, PA
They did a great job and kept me informed.
- Melissa J. GREENSBURG, PA
They made this process amazingly easy by simplifying so many things.
- Robert M. PITTSBURGH, PA
They were amazing and extremely helpful!
- Brady T. PITTSBURGH, PA
Very helpful, responsive, and professional
- Kristine T. MCKEESPORT, PA
Best service amazing people to work with. Everyone did a great job and very friendly.
- Stacy W. PITTSBURGH, PA
I gave a 10 because I had nothing but a great experience working with Jen and her team. Everything just went so smoothly and they were great when I had any questions!
- Cody K. NORTH HUNTINGDON, PA
Everyone was super nice and easy to work with. I always received quick responses. Jennifer Muraco even helped me out on a last minute weekend request and it was greatly appreciated! They made the whole process very easy and it was always very clear was was needed from me and when it needed to be completed by.
- Melanie Z. PITTSBURGH, PA