What people are saying... What people are saying... Read more
I was referred to Gene by my brother's neighbor whom is a Coldwell Bank realtor. With my very first meeting with Gene, he was extremely professional and outlined all the requirements to start my loan. My case was a little complicated; however, Gene guided me through the process flawlessly. Within a short timeframe, we were able to close my loan. This is my second loan experience and I have to say this is one that I truly can say that my loan agent/officer had my "best interest at heart." Gene was in consistent communication with me through the entire process - weekdays, weekends, days and nights. Gene is not just good at what he does but I feel like I found a new friend. He is sincere and genuine. I am blessed to have had crossed path with Gene and will always remember all his great work!
- Le L., Assistant Director of Operations Support
It was a pleasure to work with Gene. Not only is he extremely knowledgeable and experienced, he's also a friendly and caring person. When I met Gene, I had already been pre-approved by my bank. My realtor suggested that I meet with him since he has a track record of closing on time. After meeting with him, I decided to switch, and I am very happy that I did! Throughout the whole process, Gene was responsive to all my questions and needs. provided competitive rates, and provided excellent service.
- Sumin S.
In my experience working with Gene, he was responsive to my inquiries, proactive in identifying potential issues with the loan process, and most important he handle himself very professionally. Our loan had a very fast closing schedule as part of our purchase agreement. Gene was instrumental in expediting the process and ensuring we were able to meet our commitments. Thanks Gene!
- Hector S.
Gene was one of the most responsive and courteous professionals I have dealt with. I felt he was truly "on my team" throughout the entire process of trying to secure a loan. He was forthright and made me feel confident that his experience and integrity would get me the best rate and loan structure. In the end, I was extremely satisfied in every respect. I would send anyone seeking a loan or to refinance to Gene first. I give him my highest recommendation.
- Kevin B.
I had a great experience with Gene. He worked with me to help me stretch my limited budget and put together a personalized loan package that met my needs and situation. He is incredibly knowledgeable and was very responsive to all my questions. Gene was able to move very quickly, which was super important in the market where I was looking for a house (Pasadena area). Plus, Gene is very personable and nice to work with. I will definitely use Gene in the future for refinancing or for another real estate purchase if I am ever in the market again. I give Gene my highest and most enthusiastic recommendation!
- Cindy S., Managing Editor
I met Gene when I was a Realtor in South Pasadena. Other agents in the office said he was an excellent loan agent so I decided to give him a try when I had a sale that was about to fall out of escrow one week before the close! Amazingly, Gene was able to close the loan in 5 days and I dubbed him “Mighty Mouse” because he saved the day! Well, 26 years later, I am still using his mortgage services for everyone I know as well as my own personal financial needs.
- M. V., Real Estate Agent
Gene worked tirelessly to help us buy our first home. He is extremely responsive, patient, and does not mind pushing the envelope to get his clients the very best deal. When our first loan was denied, Gene acted quickly to push our application through the in-house loan process. He monitored our application every step of the way and provided us with prompt updates. If it were not for his tenacity, I do not believe that we would own the beautiful home that we have today. We are so grateful to Gene for his unparalleled customer service as well as the constant reassurance that we had we had an advocate in a very daunting and bureaucratic home-buying market.
- Manasa P., Education Credential Analyst
Gene was recommended by a trusted adviser and proved a great choice for our refinance needs. We appreciated both his willingness to meet up at his office, and promptness in responding to emails and texts. He even offered to drop by our house to pick up documents on a busy weekday. It was great working with Gene on our refinance and we would do it again in the future without hesitation.
- Adam Y., CG Artist
I had a great experience working with Gene on the purchase of my new home. He is extremely responsive and got us a very good rate on the mortgage loan. I highly recommend his services to anyone interested on refinance or purchase a new property.
- Thomas L., University Controller
Gene made an arduous process simpler and streamlined, offering guidance every step of the way. We had an aggressive closing schedule and he supported us throughout, knowing that every day was critical: he always responded to my questions, even in the evenings or on weekends. He was professional, and he knew exactly what needed to be done, and what he needed from me. And on top of it all, he was always friendly, personable, and cheerful. I highly recommend Gene to anyone purchasing a new home!
- Paul C., Director of Product Management
After the people at another institution dropped the ball hard during our home loan process, we were forced to find another loan broker late in the escrow process. People in the real estate business aware of our time table told us that the loan could not be possibly be funded in time. Enter Gene Huang, who inherited a mess just before the stroke of midnight with impossible deadlines to meet, including getting an expedited appraisal. Gene worked diligently, tirelessly, and with excellence providing regular up-to-the-minute progress reports and resolving problems almost instantaneously during the process. His hustle, round-the-clock availability, and attention to detail resulted in the funding of the loan for our purchase without an extension of escrow. I can't imagine someone doing a better job.
- Dr. & Mrs. K. E.
Gene and his team are fantastic! They move swiftly and competently through the process. They are amazingly responsive and the ultimate professionals. I will definitely refer Gene and his team and remain a loyal customer. I could not more pleased with my experience!
- Monica S. Los Angeles, CA
Our experience with Mr. Huang and the staff of GRA was exceptional. Their attention to detail and guiding us through the necessary paperwork process was tremendously helpful.
- Ricky J Duarte, CA
Very thorough and communicated at all points during the process
- Michael S Pasadena, CA
It was great working with Gene. He was always friendly and professional even when I am stressed out. I am glad my broker recommended him. Will also recommend him myself.
- Gregory A Temple City, CA
they got the job done with relatively little trouble
- Huy P.
Good communication and updated me through the process of the loan was a key factor.
- Patricia M.
I don't often recommend financial services to friends but we had a very good experience.
- Margaret M.
We were having a financially difficult time with our current mortgage rate. Gene reached out to us at the perfect time to see if we were interested in reducing our mortgage payments. If he hadn't done this, we would have kept on paying the same amount. I appreciate how thorough the entire team is at GRA. All of them are highly professional and they keep an excellent line of communication open with their customers. This was the case with both the original purchase of our house and with the current refinancing. Thanks to GRA, the whole refinance process was made easy. Most of the paperwork could be provided online and it wasn't a stressful process for us. Thank you to Gene and his team for their time and effort and for helping us save money!
- Andrew H. Glendora, CA
Good communication throughout the process. The process was smooth and easy.
- Patricia D. Altadena, CA
We got the rate that we were expecting based on when we signed on and Gene followed through on his word.
- Victoria K. Altadena, PA
Their team was kind and very helpful along with my application.
- Yingjun L. Arcadia, CA
excellent speedy service, great rate lock in terms, good advice, met my needs and helped me keep costs down.
- Thomas W. Pacoima, CA