What people are saying... What people are saying... Read more
Allen John was the most positive part of my wife and I home buying experience. We always had information from him before we needed it, which made everything easy. We also closed in 21 days which I hear is unheard of. All in all a great job by your whole team in taking care of us. My sincere thanks, Chris Yeater.
- C. Yeater Rock Hill, SC
Susan was great! She helped us from beginning to end and worked with our busy schedules to keep us updated. For a first time home buyer, we felt well taken care of!
- Stephanie Y. York, SC
Allen John was such a pleasure to work with. He made the flow of the loan process very simple and very easy to understand. Allen always made sure to stay in touch throughout the loan from start to finish. I never had to guess what was going on or what was going to happen next.
- Stephen H Rock Hill, SC
Allen John was amazing. Thank you Allen!
- Richard K. Fort Mill, SC
Allen John and his team were wonderful to work with. He went above and beyond to make sure we understood the process, and he kept us informed of progress every step of the way.
- Charlotte R. Fort Mill, SC
Allen and the whole team were wonderful. They made this a very easy transaction and I highly recommend them!!
- Barbara W. Matthews, NC
Allen John was amazing! He was available at all hours and even weekends to explain the process to me. Great example of what customer service should be like in this day and age!!!
- Richard O. Rock Hill, SC
Allen was always available to help with any questions I had, which was great as a first time home buyer. Thank you!!
- Scott W Fort Mill, SC
Allen John was wonderful to work with from the very beginning to the close. He helped me through some frustrating times for me and kept me calm. I knew everything would turn out right if I just listened to him.
- Joan M Lancaster, SC
I am BEYOND pleased with my mortgage loan experience having Guaranteed Rate Affinity by my side. From start to finish, Allen John and his team (Jessica, Debra, and EVERYONE) made this entire experience enjoyable and anxiety-free. What? Yes, I said, "anxiety-free!" Have you ever heard of a lender answering each and every phone call, even if after-hours? Have you ever experienced flawless documentation from start to finish? Have you ever been treated as though you're a family member making the most important purchase of your life? Have you ever experienced professionalism and genuine care from your mortgage lending team? If you engage Guaranteed Rate Affinity, I GUARANTEE your experience will be just as good as mine. I want to also say that Allen has a great relationship with my real estate agent. He truly sees himself as a partner in my success and works diligently to develop collaborative relationships. Allen went above and beyond his job description by providing sound financial advice so that my mortgage loan would be the best "fit" for me. It's very evident that he cares about quality first. Not once did he ever get frustrated with me or my realtor. He was always eager to help and provide solid feedback. Working with Guaranteed Rate Affinity was the EASIEST part of purchasing my home and moving. Thank you for providing this opportunity to express myself!
- Gina L York, SC
The staff was so nice and helpful!! They were always friendly and very patient!! I loved my experience with them and really couldn't believe how nice everyone was!! Allen was the best person, I truly loved working with him!!
My agent was great. Couldn't imagine the process being any easier
- Dylan L.
Great, attentive service. Allen was the best throughout the whole process.
- Richard C.
Because of the quality of the communication between me and the loan officer, Allen John.
- James D.
It was a wonderful experience, the team was quick to respond and made all documents easy to sign online.
- Stacy N. CHARLOTTE, NC
Excellent rate excellent service and communication with lender
- Travis W. CONCORD, NC
They provided outstanding service. Allen was amazing.
- Jason E. Rock Hill, SC
Very pleased with the process and the good rate they offered up front.
- Lynette C. Rock Hill, SC
Great and quick communication for being a first time home buyer, they really helped us out.
- Austin R. York, SC
GRA has done a WONDERFUL job helping my boyfriend and I getting our first home! I would recommend anyone who is looking to buy or refinance to them in a heart beat. Allen John and his team are amazing at getting things done SO timely.
- Erin M. Rock Hill, SC
Everything went smooth and easy no hassle
- Alex C. Chester, IL
Allen John was singularly most responsive and helpful; Jessica from his team also very diligent.
- Thomas B. CHARLOTTE, TX
Extremely helpful, knowledgeable and friendly service. Allen went above and beyond to keep me informed during the documentation and approval process!!!
- Brittany G. Fort Mill, KY
- Robert R. Waxhaw, NC
They are great to work with
- Timothy O. Rock Hill, SC
Allen John and his team worked quickly and efficiently and we closed on our original scheduled closing date. They were always available via phone or email and were quick to reply whenever we had questions. They all did an amazing job keeping us informed during the entire process.
- Amanda T. Tega Cay, SC
Professionalism And Efficiency…
- David H. Indian Land, SC
Seamless, communicative and timely.
- Brandi M. Charlotte, NC
Had wrong name to begin with on application
- Heather H. Concord, NC
Allen John and his team carefully explained and were with me throughout every step of the process ensuring that I felt confident and informed in all decision making. I truly felt that they were "in my corner" and would highly recommend to anyone I know
- Heather H. Gastonia, NC
Solid help from start to finish
- Michael S. CHARLOTTE, NC
Everyone we dealt with was very professional and personable. Allen John was very prompt in answering any questions I had.
- Kelley K. INDIAN LAND, SC
Allen John was a consignment professional and was very attentive to our needs! He and the staff at Guaranteed Rate made sure we ended up with the best results possible mortgage with reasonable expenses!!
- Jeffrey V. PAWLEYS ISLAND, SC
Very responsive, friendly and signing documents was quick and easy.
- Cally R. Charlotte, NC
Allen John and team did a great job
- Joseph E. Cornelius, NC
Allen John and his team did an amazing job. I heard lots of nightmare story’s about getting a mortgage but this was not the case could not ask for more from them
- Edward M. Locust, NC
Allen was super helpful, always available, and answered all my questions!
- Julia R. Charlotte, NC
Allen was very informative, he is always available, and does a great job communicating and explaining the process.
- Jennifer G. Concord, NC
Allen John was awesome! Would recommend to friends and family and use him again!
- Hilary H. Belmont, NC
Allen John was fantastic to work with, always pleasant and helpful making sure he made things as easy as possible. The service was above and beyond anything I expected.
- Cynthia R. Belmont, NC
very smooth and easy process
- Richard S. GASTONIA, NC
Because of Allen John's service.
- Brandi M. CHARLOTTE, NC
The entire experience was fantastic. Allen was fantastic to work with
- Jessica M. CORNELIUS, NC
John Allen was so responsive and got us a great rate and answered all of our questions and followed up with us.
- Toni L. HARRISBURG, NC
Loan Officer Allen John went far, far beyond his obligations to clear up a problem with VA that none of us knew about.
- John B. ROCK HILL, SC
Allen John gave me a great education on the reasons to refinance other than lowering my monthly payments. It was so appreciated!
- Tiffany B. FORT MILL, SC
Allen John was very helpful during the whole process. His willingness to answer my questions was a great asset to me during this process.
- Joshua S. DENVER, NC
Allen and his team were fantastic to deal with from start to finish. Wonderful communication and follow up and made the entire process very low stress!
- Monique R. FORT MILL, SC
Allen did an amazing job keeping me informed throughout the refinance process and I felt that he was always looking out for my best interest. Very trustworthy, friendly and professional.
- Brian L. FORT MILL, SC
Our Knowledge Center will keep you informed
First-time homebuyer? Ready to refinance for a lower rate? Read important home refinance articles and more!