What people are saying... What people are saying... Back to profile
Tom Ryder took the time through numerous phone calls to go over details of the process and what everything meant. He also answered all my questions either by phone call or email right away. It was awesome working with him
it was the easiest and smoothest mortgage transaction I have been through.
Tom Ryder is the consummate professional. He went above and beyond helping us get through this process! He drove to get a signature from my husband and facilitated getting our information notarized. We couldn't have made it to this closing without him!
- G. Collins Mundelein, IL
Tom Ryder was very helpful and explained everything clearly to us. For us being first time home buyers that meant the world. We got a great fixed rate! Communication was great back and forth throughout the process.
- Christopher H. Wauconda, IL
Tom Ryder was outstanding and walked me through every step of the way. Great experience for what can be a stressful period in home buying. Excellent customer service approach! I will definitely work with Tom again!!
- Michelle Z Vernon Hills, IL
Tom and his team were absolutely wonderful. they walked my through every step of the process. Any questions i had were answered immediately. they are everything you would hope costumer service to be. I would go no where else after this experience. Thank you Tom and team. S.O.
Tom was phenomenal in handling all the questions and moments of panic we had. He handled it very professionally and took the time to explain situations and handled us having many questions as we came closer to closing. His team was just as phenomenal with getting the clear to close.
Tom was outstanding! Kept communication and answered every question i had.
- Dulce P.
process was smooth, well handled. minimal issues. loan process is a pain in general and not a criticism of Guaranteed rate.
- William N.
I liked their professionalism and their responsiveness to all my questions and inquiries.
- Marie B. Mchenry, IL
Easy and quick with assistance
- Alicia H. Schaumburg, IL
Tom Ryder my financial loan officer was helpful, supportive, explained everything through the entire process. He gained my trust. I was at a point of dropping the loan all out together but Tom assured and provided clearer guidance on the process that made it easier for me to understand.
- Ricardo A. Gurnee, IL
Tom was absolutely wonderful to work with a true blessing!
- Marcia C. WAUCONDA, IL
Tom Ryder and team was excellent and informative the entire process
- Kenneth W. Mchenry, IL
Tom was so helpful and always on top of things. Always answered any questions in a timely fashion!
- Sharon T. Rolling Meadows, IL
Tom Ryder was more than helpful in getting my mortgage secure
- James P. Beach Park, IL
They were very helpful explaining everything to me.
- David C. Mchenry, IL
The entire process was easy and seamless.
- Charles T. Lake Zurich, IL
The team was on top of everything and they really worked with me
- Charles T. Waukegan, IL
Consistent, excellent service and communication
- Susan B. Glenview, IL
Tom Ryder is awesome to work with
- Kenneth W. Mchenry, IL
Very well handled, start to finish.
- Brian W. Gurnee, IL
Great people to work with
- Marinela D. LINCOLNSHIRE, IL
Quick and easy process with help a call away.
- Ronald S. LINCOLNSHIRE, IL
Being a first time home buyer, GRA made the process smooth and efficient all the way through to closing. Without their persistence in making this happen, I would have walked away in buying a home - however, the owner and I came to an agreement, and now I have my dream home - thank you GRA for making this happen!
- Brenda D. WADSWORTH, IL
Excellent rate & customer service.
- Keith W. WAUCONDA, IL
Communication was great and everything went really well with our application and overall process.
- Roseann B. | Mar 2021 Wauconda, IL
Tom Ryder was excellent to work with.
- Robert L. Zion, IL
They were incredible
- Thomas O. - Barrington, IL | Aug 2021 Barrington, IL
Very easy process, and Tom Ryder was extremely helpful and responsive. He explained everything clearly.
- Robert P. - Spring Grove, IL | Aug 2021 Spring Grove, IL
Tom was great to work with, made it easy for me and got me a great rate.
- Sean B. - Chicago, IL | Aug 2021 Chicago, IL
They were very helpful in getting me my loan. They would call, text, or email me with important information that I needed to know and reminded me of things that had to be done with in a certain time frame.
- Jeanne M. - Round Lake , IL | Aug 2021 Round Lake, IL
They are working hard with me to finished all my paper in short time
- Ahmed A. - Des Plaines, IL | Aug 2021 Des Plaines, IL
Great response times and good rates.
- Justin M. - Evanston, IL | Jul 2021 Evanston, IL
Excellent customer service and communication
- Gina E. - Kenosha, WI | Jul 2021 Kenosha, WI
Amazing customer service. Very attentive and wants the best for their clients.
- Adam K. - Long Grove, IL | Jun 2021 Long Grove, IL
This is the second time I've worked with Tom Ryder and his team on my own residence, first was the initial purchase and now a refinance. Both times were very smooth and I was very pleased!
- Jessica G. - ROUND LAKE BEACH, IL | Jun 2021 ROUND LAKE BEACH, IL
Tom Ryder was excellent to work with.
- ROBERT L. - Chicago, IL | Apr 2021 Chicago, IL
Communication was great and everything went really well with our application and overall process.
- Roseann B. - Wauconda, IL | Mar 2021 Wauconda, IL