What people are saying... What people are saying... Back to profile
Quick and easy closing. As well as a Teresa is wonderful to work with.
- Olivia R. | Mar 2021 Arlington Heights, IL
great customer service, lowest rate I've seen.
- John G. | Mar 2021 Des Plaines, IL
I had a great experience with Guaranteed Rate Affinity personal. Everyone I interacted with was knowledgeable and professional.
- Simona L. | Mar 2021 Carol Stream, IL
Everything went smooth and very well. Very informative as well.
- Deanna S. | Mar 2021 Chicago, IL
Friendly service, efficient and accurate in their work
- Dino R. | Mar 2021 New Lisbon, WI
I've had a great working relationship with Teresa Giannini and knew she would do a great job!
- Vincenza R. | Mar 2021 New Buffalo, MI
My refinance process was efficient, convenient and fast. My questions were always answered and I was kept up to date and educated throughout the whole process.
- Pamela Z. | Mar 2021 Elmwood Park, IL
Everyone involved gave explanations and directions clearly and gently!
- PATRICK H. | Mar 2021 Des Plaines, IL
Teresa was super helpful and walked us through the whole process
- John P. Chicago, IL
Everyone was informative and extremely helpful and always available.
- Melissa A. Chicago, IL
Teresa, Scott, and every one else did a fantastic job.
- Steven K. Bloomingdale, IL
The system very easy to use and to understand, the team guiding me and my wife every step of the way, made all the process as quick and smooth as possible.
- Luca P. Chicago, IL
They were helpful, friendly, and quick to respond to all my questions.
- Stephanie H. Batavia, IL
They were easy to work with and responsive
- Ashley S. Palatine, IL
It was very easy to get everything done and the response time of the staff is very fast!
- Alicia F. Wood Dale, IL
They answered questioned thoroughly and helped us through our contingency situation.
- Thomas L. Wauconda, IL
They were very efficient and helpful to work with
- Emira G. - Chicago, IL | Aug 2021 Chicago, IL
Excellent service, all around; timely responses to emails.
- Thomas P. - CHICAGO, IL | Aug 2021 CHICAGO, IL
Teresa is really helpful and ready to answer all our questions
- Matthew L. - Park Ridge, IL | Aug 2021 Park Ridge, IL
They did a great job of walking me through the entire mortgage process. They treated me like a family member and it was greatly appreciated.
- Lauren D. - Hinsdale, IL | Aug 2021 Hinsdale, IL
Felt comfortable throughout the whole process.
- Daniel C. - Lake Zurich, IL | Aug 2021 Lake Zurich, IL
Because of Teresa Giannini.
- Gilda V. - Chicago, IL | Aug 2021 Chicago, IL
Very simple and straightforward process
- Jennifer H. - Palatine, IL | Aug 2021 Palatine, IL
Everyone I had the pleasure to work with at Guaranteed Rate was fantastic especially Teresa Giannini and Scott Schnepf.
- Janice Z. - Chicago, IL | Jul 2021 Chicago, IL
Always keeping us updated so we always knew what was happening and what the status was on the mortgage loan.
- DEBBIE A. - Addison, IL | Jul 2021 Addison, IL
Everything went smoothly
- Patrick A. - Chicago, IL | Jul 2021 Chicago, IL
Very professional
- Giovanni L. - Addison, IL | Jun 2021 Addison, IL
Our GRA contact, Teresa Giannini, was very responsive to all questions and was very helpful throughout the loan process.
- Jason L. - Park Ridge, IL | Jun 2021 Park Ridge, IL
Very pleased with the service.
- John Z. - Rolling Meadows, IL | Jun 2021 Rolling Meadows, IL
It was a very easy and stressless process.
- Alaina D. - Chicago, IL | Jun 2021 Chicago, IL
They were very easy to work with!
- Arielle M. - Glen Ellyn, IL | Jun 2021 Glen Ellyn, IL
They were helpful, friendly, and quick to respond to all my questions.
- Stephanie H. - Lombard, IL | May 2021 Lombard, IL
They were easy to work with and responsive
- Ashley S. - Elmwood Park, IL | May 2021 Elmwood Park, IL
They answered questioned thoroughly and helped us through our contingency situation.
- Thomas L. - Cary, IL | May 2021 Cary, IL
It was very easy to get everything done and the response time of the staff is very fast!
- Alicia F. - Chicago, IL | May 2021 Chicago, IL
Everyone was informative and extremely helpful and always available.
- Melissa A. - Chicago, IL | Apr 2021 Chicago, IL
Teresa was super helpful and walked us through the whole process
- John P. - Chicago, IL | Apr 2021 Chicago, IL
Teresa, Scott, and every one else did a fantastic job.
- Steven K. - Roselle, IL | Apr 2021 Roselle, IL
The system very easy to use and to understand, the team guiding me and my wife every step of the way, made all the process as quick and smooth as possible.
- Luca P. - Chicago, IL | Apr 2021 Chicago, IL
Great customer service
- Michael B. - Chicago, IL | Apr 2021 Chicago, IL
Quick and easy closing. As well as a Teresa is wonderful to work with.
- Olivia R. - Chicago, IL | Mar 2021 Chicago, IL
Everything went smooth and very well. Very informative as well.
- Deanna S. - Chicago, IL | Mar 2021 Chicago, IL
I've had a great working relationship with Teresa Giannini and knew she would do a great job!
- Vincenza R. - New Buffalo, MI | Mar 2021 New Buffalo, MI
great customer service, lowest rate I've seen.
- John G. - Chicago, IL | Mar 2021 Chicago, IL
Because of the service provided
- Vivian M. - Naperville, IL | Mar 2021 Naperville, IL
Easy to work with
- Lisa D. - Chicago, IL | Mar 2021 Chicago, IL
The best people to work with. They get the job done.
- Roberto A. - Chicago, IL | Sep 2021 Chicago, IL
I was very impressed with the whole process. Anytime I reached out, I would get a timely response and all my questions/concerns where addressed.
- Lilia M. - Chicago, IL | Sep 2021 Chicago, IL
Pretty quick and painless process
- Lisa P. - Elgin, IL | Sep 2021 Elgin, IL
Exceptional service and very knowledgeable team. I knew I was in good hands with Teresa. She made this process seamless.
- Douglas O. - Elmhurst, IL | Sep 2021 Elmhurst, IL