Susan Brown

VP of Mortgage Lending
1910 N. Clybourn Ave
Chicago, IL 60614
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NMLS: 222940
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TestimonialsCustomer testimonials Read more

As always, Susan was tremendously helpful, courteous and knowledgeable. We can't say enough about how pleased we are to have had the opportunity to work with her again. We're also fully prepared to refer our friends to her.

This is completely unsolicited positive feedback: Susan Brown is quite an asset to her company and customers. She and her support crew were always prompt, thorough, and highly communicative throughout the process. Furthermore, Susan fully respected and met each and every established deadline, which allowed us to close on time. Well done!

Susan and her team were amazing. We had a lot to do to make my 30 day closing, but I knew I was in great hands. I can't thank you all enough for making my first time home buying experience so fantastic.

A. Jaroch - Chicago, IL

I have to say Susan Brown was stellar in her job. She worked with me prior to me even getting a house. She showed me how to improve my credit score and when I was there she helped guide me every step of the way. Hands down she is #1 and I would recommend her every time.

Jennifer S. - Evergreen Park, IL

Susan Brown and her team are THE BEST. As a Real Estate Broker, I've worked with many Loan Officers over the years. Susan's dedication, honesty and talent are head and shoulders above the rest. I will continue to recommend her to my friends, family and clients.

Jarrod E. - Chicago, IL

Susan is an exceptional loan officer - she always takes the time to explain complex info, gives good (and honest) advice, and I trust that she's always doing the right thing for me. This was my second transaction with her and I didn't even look at other sources for my loan - I trusted that she would take care of us, and she absolutely did.

Edward J. - Evanston, IL

Susan Brown and her team were excellent with turn around time commitment and communication and finally closing in the loan at a great rate.

Deep G - Chicago, IL

Susan Brown made the entire process painless from start to finish.

Ryan S - Chicago, IL

Susan and all of her team were wonderful to work with!

Shannon K - Chicago, IL

Working with Susan Brown and her team was an absolute pleasure. Purchasing a home and trying to find financing is a very stressful period, but working with Susan and trusting that she and her team had the best intentions for my family and I, made the process less nerve racking. I cannot say enough about her professionalism!

George C. - Mt Prospect, IL

About Susan

Susan knows that everyone has different financial goals, so she takes the time to fully understand each client’s situation in order to recommend the most appropriate mortgage solutions. Guaranteed Rate Affinity offers a full range of loan products and programs to fit specific financing needs, and she makes sure to have a thorough understanding of each. Susan’s first objective is to help clients make the best choice, but that is just one aspect of her elite service. She works with homebuyers throughout the mortgage process as a consultant and guide, directing the activities of a dedicated team that includes loan assistants, processors, underwriters and closing specialists. Susan also coordinates with real estate agents and other industry professionals to ensure that the transaction closes as quickly and smoothly as possible.

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