What people are saying... What people are saying... Back to profile
Sanela was a great help! Any and all the inquiries were handled in a timely fashion, leaving me with little to worry about. Sanela handled everything in a professional manner, making the home-buying experience enjoyable! I will refer her in the future and would recommend her services to anyone. Excellent experience.
I absolutely loved working with Sanela and her team. They worked so hard and so diligently to get all of my paperwork completed and submitted to ensure a quick close. She was incredibly responsive, and answered all of my questions a long the way. I couldn't have imagined a better experience in purchasing a home. I would easily recommend working with Sanela and her team in a heartbeat. Most fun I've ever had purchasing something!!!! Thank you!!!!!
- S. Ingalls Spring Valley, MN
Transaction was very personalized and it really feels good specially forafirst timehome buyer. From the strt to closing Sanela was really awesome and on touch with me all through out the process. Your staff is really amazing
- Remedios M. Rochester, MN
Sanela was amazing to work with. She responded promptly and was very knowledgeable. I have been singing her praises to anyone that will listen.
- Jason C. Kasson, MN
Sanela was the best loan officer that any first time home owner can ask for! She walked me through the entire process and simplified what seemed to be a complicated process. I had a choice of 3 loan officers to choose from and she was the most honest, helpful, kind, and easy to work with. She will do whatever it takes to satisfy the needs of her client. I can't wait to work with her in the future!
- Ramon B. Rochester, MN
Sanela went way and beyond to make sure that all our needs were met. She is a great listener, provides great support, and kept us updated every step of the way through the loan process. Our dreams came true, thanks to Guaranteed Rate Affinity. I have found a lender for life, and I will definitely be recommending you to my friends and coworkers. Many blessings!
- Clarice O. Rochester, MN
Sanela and her team were fantastic! The loan process through Guaranteed Rate Affinity was much more efficient and easier than other loans I have acquired in the past. Thank you!
- Pamela C. Rochester, MN
Sanela is very knowledgeable and helpful with the whole mortgage process. She made sure everything in our application is correct and we had a very smooth process. She also went to our closing appointment to answer any questions that may arise which we really appreciate. We also worked with Leslie Millette and Karie Eagon and they were very responsive in answering any questions we had and were very helpful in making sure all our ducks are in a row. This has been a good experience for us and will definitely recommend Sanela and her team to friend and coworkers.
- Kelvin O. Rochester, MN
Sanela was a great help to me in obtaining a mortgage to buy this house. Very knowledgeable and quick to respond which is always so nice and helpful. Thank you again!
- Karl R. Rochester, MN
Sanela was absolutely amazing! She was kind and patient and understanding and helped me through the entire process and answered every single question I had. Her communication was always super fast and efficient.
- Joli S. Saint Charles, MN
Sanela was awesome and went above and beyond to keep me in the loop and found the best mortgage options for me!
- Samuel H. Rochester, MN
The whole process was extremely smooth. Sanela and her team made every thing simple. This was my first experience buying a home; they were patient and explained all my questions. Thank you thank you!
- Benjamin C Rochester, MN
Thank you Sanela! You are very professional! Great customer service. I will recommend you to all my friends. Thank you !
- Amel F Rochester, MN
Flawless process! I've heard a lot of horror stories about the process but Sanela made it a breeze. She was very attentive and covered every detail of the process with me. Explaining everything and even letting me know what the “plan b†would be for every option. It was a great experience and I will recommend her to anyone I know looking for a home loan.
Sanela was amazing to work with, great communication and explained every step of the process. Her knowledge is second to none and I will highly recommend her
Everything was streamlined, fast and very easy. Sanela was amazing to work with, with her expertise you can go through the whole process with confidence.
- Nicholas G.
Customer Service and keeping me updated on every step was amazing.. A big thank you to the team
- Chad G.
It was fantastic service throughout the whole process
- Joshua H.
Timely communication. Supportive and helpful.
- Jennifer J.
Sanela is amazing! She really knows what she is doing and will do everything she can to get you into a house! She is honest and tells you what you have to do to get qualified. I would recommend her to anyone I know house shopping!
- Alice B.
Very helpful and professional
- Paula Y. Rochester, MN
I had two houses before with somebody else and you guys are the best!
- Tony H. Rochester, MN
I had no issues during the whole process, and the team was professional and easy to work with especially being a first-time home buyer.
- Chad R. ROCHESTER, MN
The process was very simple and when I had a question, GRA was very prompt in answering. I appreciated that.
- Cassandra S. KASSON, MN
They were super friendly and super helpful. Very easy to use.
- Rachael D. Rochester, MN
Sanela and his team are fantastic! They're willing to help you out every time. We have an outstanding experience.
- Eduard L. Rochester, MN
I really enjoyed working with Sanela and everyone else on the team there.
- Jennifer B. Lake City, SC
We had a great experience with everything and everyone we had contact with. It was a smooth process!
- Adrien V. Rochester, MN
GRA was in contact with us almost daily keeping us informed and guiding us through the process.
- Grace H. ROCHESTER, MN
Sanela and her team were wonderful every step of the way. We were at ease from the moment we met her.
- Heather S. ROCHESTER, MN
Sanela made it almost too easy to secure a home loan and she explained everything to us very clearly all the way through the process.
- Grace H. ROCHESTER, MN
GRA really went out of their way to help my specific situation. They were very responsive and insightful.
- Nicholas S. Rochester, MN
Excellent response time and service
- John Z. Austin, MN
Because they helped me purchase my first home.
- Joseph G. MANTORVILLE, MN
They were exellent in customer service, explaining everything in terms you could understand. Worked with me to get me the best rate possible.
- Ruth L. ROCHESTER, MN
Customer service and ease of the transaction.
- Abbe S. ROCHESTER, MN
Great attention to the clent
- Lisa H. | Mar 2021 Rochester, MN
I had a great stress free experience
- Phonexay C. | Mar 2021 Rochester, MN
Great Service! Sanela and team are the best.
- Benjamin C. ROCHESTER, MN
Easy to work with, online guidance was clear, friendly staff.
- Jeremy V. Rochester, MN
Very efficient, kept up with communication, worked hard so I could close early on my loan. Sanela and her team were great to work with and explained everything well.
- Sarah K. - Rochester, MN | Aug 2021 Rochester, MN
Sanela is one of the best loan officers in Rochester, she is clear, straight to the point and will tell you the truth even if it's something you may not want to hear. She is 100% professional and is with you every step of the way.
- Cassandra S. - Kasson, MN | Aug 2021 Kasson, MN
I am giving Sanela that rating. I’ve used her for years and don’t ever anticipate using anyone different. She is exceptional!
- Joshua V. - Stewartville, MN | Aug 2021 Stewartville, MN
Everything was taken care of on time, and with no hesitation. Very pleased with all the hard work everyone did
- Ryan H. - Kasson, MN | Jul 2021 Kasson, MN
Sanela, the worker with GuaranteedRate was extremely helpful and friendly. Listening to her advice and instructions made getting the mortgage quick and painless.
- Zachary F. - Rochester, MN | Jun 2021 Rochester, MN
Very friendly and responsive staff
- Leah N. - Rochester, MN | Jun 2021 Rochester, MN
They made the refinancing process very easy
- Alanna B. - Byron, MN | Jun 2021 Byron, MN
They were amazing!
- Michelle E. - Pleasant Grove, MN | May 2021 Pleasant Grove, MN
Easy to work with, online guidance was clear, friendly staff.
- Jeremy V. - Rochester, MN | Apr 2021 Rochester, MN
Great attention to the client
- Lisa H. - Rochester, MN | Mar 2021 Rochester, MN
I had a great stress free experience
- Phonexay C. - ROCHESTER, MN | Mar 2021 ROCHESTER, MN
me and my wife are satisfied from the services they provided, staff especially sanela is very approachable
- Jefztryx Ponte V. - Rochester, MN | Sep 2021 Rochester, MN
Amazing staff and service.
- Audra M. - Rochester, MN | Sep 2021 Rochester, MN