What people are saying... What people are saying... Back to profile
Hello Mike, thank you so much. You helped make our dream a reality. Settlement was a breeze! The application and documentation process was detailed, you and the processors were very responsive. We have nothing but praises for you and the company as a whole. Once again, a very big thank you.
- Deji & Safrat
I’d just like to thank you and your team for everything you have done for us. Our little family is so blessed to start our next chapter, we wouldn’t be here without you. We have received so much love from family and friends and already have referred Rob to a couple of friends. Hopefully we can send a few clients your way. I’m not really sure how high your blood pressure is or how you keep your head from exploding on a daily basis , but you’ve been an amazing lender. We owe you big! Cheers from us!
- Chris D. Elliot City, MD
Mike and Kathy were absolutely great in getting me started with my first home. They both were easy to get in contact with, and information from. Thank you so much!
- K. Schisler Baltimore, MD
Every question I had was answered promptly and I felt a part of a seamless process.
- D. Etube Columbia, MD
Thanks to the entire team who made this process easy. Thanks for the high standard of professionalism.
- Thelma W. Baltimore, MD
Mike Fagan and Kathy Driscoll were amazing to work with. They made the process so easy. We can't thank them enough. We would definitely recommend Guaranteed Rate Affinity.
- Jennifer Y. Pasadena, MD
Loan officer (Mike Fagan) was extremely responsive to any and all questions that we had, he was pleasant to work with and worked in our best interest.
- Ayodeji O. Ellicott City, MD
Mike made himself available from the beginning of the process through the end of it. Everything was done ASAP allowing us to close as soon as possible. Him and his team communicated everything needed promptly and responded to all questions promptly. Would recommend to anyone!!
- Zachariah N Elkridge, MD
Mike Fagan was referred to me by my real estate agent. He is above awesome. I was a big challenge being a contract nurse with multiple sources of income. What seemed stable and great income for me looked like someone who hopped from one job to the other frequently on mortgage paper. But he kept things honest and in simple terms for me to understand. He did most of all the underground work before it even went to the underwriter! He stayed in constant communication, went above and beyond his scope just to make sure that all our T's were crossed and I's dotted to close on my home. I will never stop thanking him.
- Josephine K Glen Burnie, MD
The process was thorough but fast.
- Anametemfiok A. Laurel, MD
Mike Fagan was exceptional. He made buying my first home quick, easy, and stress-free!
- Matthew G. Baltimore, MD
Mike Fagan was extremely helpful, friendly, and (most importantly) responsive! His guidance and explanations were invaluable as we move through the home buying process. The rest of the team was very helpful as well.
- Kathleen H. Baltimore, MD
Everyone involved in the process of helping me achieve a dream and to make it a reality, was just great - patient, courteous, thorough and genuinely interested in me and a positive outcome. Thank you again for making it happen - the best service and i would not hesitate to recommend the company to anyone looking to buy a house.
- Richard K. Bowie, MD
The home seller requested the mortgage be completed in a short amount of time. Mike and the other members of his team went above and beyond to make sure the deadline was met. The loan process was effortless for us and there were no issues.
- Brendan R. Bel Air, MD
Mike Fagan provided great options to make the financing work. Really took the pressure off of the home buying process with equity wrapped up in our previous house. Thanks!
- Andrew L. Woodbine, MD
It was our first time buying a home and the team ensured we knew what was happening every step of the way and answered all of our questions. They were a pleasure to work with.
- Brian S. Lutherville Timonium, MD
Mike Fagan and his team were excellent in every way. The process was informative, effective and helped me understand all the steps. I am very pleased with the service and the results. Thanks!
- Randall C Ellicott City, MD
Everyone that I worked with at Guaranteed Rate Affinity was extremely helpful with my needs. They made the process as easy as it could possibly be considering the hurdles we had to get over I would highly recommend them very professional and personal
- Michael A S Baltimore, MD
Mike Fagan has excellent communication and was the one reliable person through out our entire real estate transaction. The figure estimates he gave in the beginning were spot on through out and there were never any surprises.
- Christopher A Bel Air, MD
Mike was amazing. He was always accessible and made sure we got to closing with little to no stress.
- Mary L Ellicott City, MD
Mike and his team were great! They handled everything professionally and were great advisers for us as first time home buyers. We will definitely use Mike again in the future.
- Brett M Columbia, MD
Mike Fagan and staff were excellent to work with as a first time homebuyer. Mike was patient, responsive, and knowledgeable. I would happily recommend both Guaranteed Rate Affinity and Mike Fagan to friends for their financing needs.
- Matthew S Ellicott City, MD
Mike and Kathy are extremely personable and kept me updated during every step of the process. Kathy spent over an hour on the phone with me to address paperwork I didn't understand line by line! I often work irregular hours yet they continued to remain reachable to answer my questions. I highly recommend this team!
- Solomon M Capital Heights, MD
As our loan was closed successfully, we would like to thank Mr. Mike Fagan and his team. This would not have been possible without their dedication to the work. They worked very diligently to make the application process go smoothly. Since many documents were required in the process, they were very patient while communicating with us in order to collect all the necessary documents.
Mike Fagan and all of the loan processing staff have always done outstanding work for us. We were confident going into this deal that they could get it done within the timeframe the seller demanded, which would have been next to impossible for many lenders. They delivered flawlessly, as expected.
- Kathryn G. West Friendship, MD
I just wanted to thank you for a flawless loan process. It was amazing in all ways. Thank you and your team for making it that way. I moved in that night and am still unboxing even now. I love my new home and began feeling at peace the night I moved in. Even my trip to and from work is so simple and no traffic (I'm shocked).If I hear that anyone is looking for a loan, I will certainly let them know about you.Thanks so very much
- Lori E.
Great service. Great communication from the staff. Loved the online uploading and document signing.
- Tamika R.
I chose this rating because Guaranteed Rate Affinity made my first time home buying experience enjoyable, easy and great. Everyone that helped me through this process are extremely knowledgeable and always willing to help me without hesitation. I will definitely refer Guaranteed Rate Affinity to my friends and colleagues.
- Ashley W.
Near perfect. Extremely professional staff that instilled confidence.
- Mark R.
Great service and very responsive to any questions or concerns we had.
- Mark W.
Mike was extremely knowledgeable and responsive to any questions I had.
- Christopher D.
Mike and his team were great!! they are efficient and made this a smooth process!
- Kristine P.
Very responsive and helpful! Also I benefitted from a rate drop the week of my closing!
- Kristin T.
Great service. Good personal touch. Answered all questions quickly. One drawback was too many useless e-mails.
- William B.
They did the work to get us VA financing after USAA completely messed up the process. And they got me nearly a 1 point better interest rate.
- Kay G.
I personally know Mike Fagan and he was extremely helpful during my entire house buying experience. I also had a great experience with the other members of his team who handled different aspects of the loan process. Everyone was very responsive in a timely fashion and easy to get a hold of to get questions answered.
- Rebecca P.
Excellent service with a quick turn-around. We had initially started the mortgage process with Navy Federal but were given terrible service from the start. Mike's team was able to get the loan in underwriting before Navy Federal even returned our call. Additionally, Mike gifted us an American flag at closing, which was a very touching gift.
- Eric M. Westminster, MD
Mike Fagan and his team were very proactive and quick to respond to questions, much more so than other lenders that I have worked with in the past.
- David B. Ellicott City, MD
I had no clue what I was doing and they walked me through everything. I had no problems with the services they provided. Mike was always a phone call away; very responsive & friendly.
- CHRISTINA Y. GLEN BURNIE, MD
Mike was alway great about running numbers on house we liked. Explained everything very well
- Laura F. Laurel, MD
They guided us through the process and made it very easy to understand what was going on each step.
- Brian S. Lutherville Timonium, MD
Mike and his team were friendly, proactive, and clearly demonstrated that they had my best interest in mind.
- Patrick H. Crownsville, MD
Mike and his staff were always willing to go the extra mile and work hard to ensure my family and I were taken care of.
- Jared S. Manchester, MD
for going above and beyond the call of duty. we all learned from this experience. I know the team is ready for any challenge. unable to answer question # 3 because it was not a typical / usual mortgage transaction. it was very unique like myself !!! continue to be blessed of the LORD .
- Oweda G. Baltimore, MD
Prompt response to questions and overall knowledge about the subject matter that I was inquiring about.
- Mercy A. COLUMBIA, MD
They are comfortable working with
- Ashok N. ELLICOTT CITY, MD
Mike delivered as promised. On previous loans from other banks, I've found that there is always a last-minute fire drill. This was not the case with Mike. He did his homework beforehand to keep everything going smoothly.
- Daniel G. ANNAPOLIS, MD
Excellent/honest service and very quick turnaround
- Sean F. Columbia, MD
Made the process very easy, and super helpful and kind.
- William B. Mount Airy, MD
They were very helpful and friendly. Being new to the area this was comforting.
- William S. Odenton, MD
Mike Fagan was great to work with, he quickly got the mortgage lined up and taken care of. His team was fast and responsive to all my inquires.
- Zackery B. Stevensville, MD
Mike Hagan and his team kept me on point and walked me through every step. I will recommend everyone I know who is looking for a mortgage to use Mike.
- Erin P. Mount Airy, MD
The whole process was very easy, and the staff handled many of the items that I had to previously do myself with other refinances - changing the mortgagor on insurance policy, dealing with condo association.
- Lacey B. Bethesda, MD
Excellent customer service.
- James A. Severna Park, CO
Great rate and customer service!
- Daniel C. STEVENSVILLE, KY
Great people that were helpful and knowledgeable
- Anthony B. STEVENSVILLE, MA
Excellent communication and quick & easy process
- Spencer B. Baltimore, CT
responsiveness, professionalism, ease of doing business with GRA.
- William P. Elkridge, GA
Good communication, quick process, easy to upload documents, great rates
- Christopher P. Severna Park, GA
personal service, attention to detail, ease of process, wonderful team to work with!
- Mike K. Catonsville, FL
Communication was excellent. GRA made this difficult process way easier and less stressful!
- William B. Catonsville, TX
I appreciated the quick response time and I felt that even though I did most thinks electronic I felt it was very personalized.
- Larry F. Linthicum, TX
Excellent job overall. Good and quick communication. Was informed I needed a new VOE just days before closing, which would be better to know sooner.
- Peter L. ODENTON, PA
Very efficient and everyone communicated well
- Rachel U. Baltimore, MD
So far I am satisfied with my mortgage loan process. I am just worried now about the future and facing the possibility of working with another company that is going to service my loan.
- Bryan G. Glen Burnie, MD
Mike was great. He walked us through the entire process with lots of grace and patience.
- Heidi D. Baltimore, MD
They were very responsive and timely.
- Robert M. Fulton, MD
No complaints! Did the job quickly and effectively.
- Lauren D. Westminster, MD
Everyone we interacted with was very responsive, polite, and professional.
- Seth G. Pasadena, MD
They did a good job for me.
- Gregory H. Ellicott City, MD
Got a great rate, service, and all docs where done days before closing.
- Joseph S. Kensington, MD
Mike Fagen and crew did an outstanding job securing us a loan. They were very helpful through the entire process.
- Jeffrey L. Pasadena, MD
Mike was great! And so helpful! He answered all my questions in a timely manner and was very thorough and personable with his work.
- Lorrene M. Baltimore, MD
Mike Fagan and his team are the best in the business. This was my personal transaction, but I’ve worked with countless lenders as a high producing agent. Nobody is as good as Mike.
- Matthew S. Baltimore, MD
The entire team we worked with was excellent. From Mike Fagan quickly responding and getting an approval on New Years day to closing, the team was responsive, thorough and professional. The website was very easy to use and took the guess work out of what I needed to do to move throughout the process.
- Jodi H. Edgewater, MD
I had no issues with them
- Sonya F. HAMPSTEAD, MD
Everything was great, went smooth
- Bonnie B. CATONSVILLE, MD
Great service and very informative.
- Jacob S. BALTIMORE, MD
Very professional and great customer service
- Victor F. BALTIMORE, MD
Always easy to contact, add things easy and made them happen
- Erin W. BALTIMORE, MD
Guaranteed Rate Affinity did great job with mortgage process.
- Devonte T. BALTIMORE, MD
Wonderful rate, service, kick responses, all around great experience.
- Benjamin C. MARRIOTTSVILLE, MD
Mr. Mike Fagan and his team tirelessly helped us through the refinancing process.
- Min W. ELLICOTT CITY, MD
Personal is exceptional. They thorough and give you step by step updates and instructions.
- Christine M. SYKESVILLE, MD
Everything went well. I was kept up-to-date on all documents and the people were easy to talk with.
- Kathy F. ELLICOTT CITY, MD
You made everything easy, and were very responsive to questions when we needed additional information.
- Thomas O. ANNAPOLIS, MD
The people were experts and we're always helpful, informative and PATIENT with me when I had questions.
- Lindsey D. BALTIMORE, MD
Mike was able to steer us through many obstacles to make our home purchase possible. Great ot work with and no-nonsense.
- Scott L. HALETHORPE, MD
The team did an amazing job keeping me informed through the whole process. Everything was spelled out and easily understood despite the complicated issues during the pandemic. Liz Angel kept herself involved and available to me. This kept my my stress level to a minimum!!
- Julie M. ELKRIDGE, MD
Easy to work through the portal and upload documents. Also, the Flashclose app really helped make closing, so easy
- Michael F. Baltimore, MD
Mike and his team are very responsive, professional, and helpful throughout the process.
- Hau N. Arnold, MD
Mike Fagan's team is incredibly professional, they did not waste our time, and the deal felt like a true win-win.
- Anthony Y. Olney, MD
Both 2018 house purchase and recent refinance went exactly as the first phone call indicated. Absolutely zero surprises at closing. Full team was aware of specifics. Very responsive to emails.
- Andrew L. Woodbine, MD
There was effective and timely communication.
- Andree C. Columbia, MD
Great service and highly recommended.
- Robert S. Ellicott City, MD
I think they did a good job. And being able to handle most of the documents online and with docu-sign made things much easier.
- David B. Ellicott City, MD
Excellent service. Mr. Fagan honest and trustworthy advisor.
- Sean F. Columbia, MD
The entire process of our refinance went smoothly. I had my questions answered quickly and I never had to follow up because the questions were answered completely every time.
- Ronald V. Eldersburg, MD
The process was seamless and quick. The application to upload the documents was very easy and simple.
- Emily T. Glen Burnie, MD
Great people. Quick easy process.
- Randall C. Ellicott City, MD
Mike was always available to answer my questions. He was knowledgeable, helpful and very responsive.
- Ailsa P. Pasadena, MD
Refinance process was very easy to navigate and completed in less than a month.
- Susan P. Catonsville, MD
They were very helpful throughout the process.
- Erin K. Baltimore, MD
The process was easy to follow, and very user friendly. I appreciated that it was all contactless due to covid, and I could upload our documents straight to the site.
- Ryan S. Baltimore, MD
Constant communication and thoroughness through the entire refinancing process.
- Christopher F. Woodbine, MD
They got me an excellent rate and made the process as simple as possible. They have excellent communication.
- Adam P. Eldersburg, MD
Good communication, honest selling
- Steven S. Severna Park, MD
Process was very organized.
- David H. BISHOPVILLE, MD
Fast, efficient, courteous service
- Fawn B. CATONSVILLE, MD
They were excellent in all respects.
- John H. ANNAPOLIS, MD
The whole refinancing process went very smoothly.
- Thomas G. OAKLAND, MD
Great over service and fantastic individual attention.
- Daniel B. BALTIMORE, MD
Because they were amazing and made this process so easy
- Sandrine Z. FREDERICK, MD
Bill is amazing. The process was so easy! Thank you Bill Bloom.
- Jessica D. MANCHESTER, MD
guaranteedRate kept us up to date during the entire ReFi process.
- Jesse P. ELLICOTT CITY, MD
Liz answered all of my questions and explained so I could understand
- James L. LOTTSBURG, VA
This is my second transaction using Mike Fagan. He’s a consummate professional.
- Jeremy L. OLNEY, MD
The entire loan process has been handled in a professional and very efficient way.
- Dyle H. ELLICOTT CITY, MD
Satisfied with the result. Team made the process very low hastle. Kept my closing on time even while the office was immensely busy.
- Timothy G. ELKRIDGE, MD
They got us the rate we were looking for and did it with little to no hassle. Liz Angel as always was amazing to deal with, and as long as she remains there, we will continue to use GRA.
- Matthew M. BEL AIR, MD
I found my reps to be completely approachable and helpful! Liz especially held my hand through the process. I needed then reassurance and sometimes a calm explaination and she gave it to me :)
- Suzanne R. ELKRIDGE, MD
Mike and his team have always been trustworthy, knowledgeable, reliable, proactive, and timely. This is our 3rd refinance (along with 2 purchases) with them and we have never been disappointed.
- Kathryn G. WEST FRIENDSHIP, MD
Outstanding customer service
- Adam S. COLUMBIA, MD
They were great to work with.
- Tiffany W. STONEY BEACH, MD
Good communication from the team.
- Jonathan F. MILLERSVILLE, MD
Bill Bloom and team did a great job.
- Ryan B. ELLICOTT CITY, MD
Mike Fagan and his team were incredible!
- Dmitry B. ELDERSBURG, MD
The team communicates with me though the whole process.
- Margo B. ANNAPOLIS, MD
Everything went as expected and there were no surprises.
- Sam G. ELKRIDGE, MD
Mike Fagan was great to deal with. Made everything super easy.
- Eric K. ELKRIDGE, MD
Nice easy experience. Everything went as planned with no hiccups
- Edward S. HARWOOD, MD
The process was as easy as it could be. Good communication as well.
- Michael T. ELLICOTT CITY, MD
THE STAFF WENT ABOVE AND BEYOND TO HELP US THROUGH THESE CRAZY TIMES
- Robert P. MOUNT AIRY, MD
The service and the explanations when I had questions were answered timely!
- Gaurav B. ODENTON, MD
Mike Fagan is fantastic. And I have already recommended Guaranteed Rate to a friend
- Christopher D. ANNAPOLIS, MD
The entire process was smooth, the rate was competitive, and Mike and the rest of the crew were a pleasure to work with.
- David B. BALTIMORE, MD
Liz and everyone on the team was super helpful and kept me updated throughout the process. Your loan central made it easy to submit docs as well.
- Vishal S. RICHMOND, VA
Very professional and efficient.
- Catharine W. | Mar 2021 Ellicott City, MD
Liz Angel is an awesome lender
- Kevin S. | Mar 2021 Finksburg, MD
Ease of transaction friendly honest customer service
- Judith W. | Mar 2021 Elkridge, MD
Liz Angel is a top notch mortgage lender
- Blake S. | Mar 2021 Reisterstown, MD
They made this process very easy for us and everything went smoothly. They always explained everything in detail so we were never confused.
- Madison S. | Mar 2021 GLEN BURNIE, MD
My team was very helpful and always available for any questions I had. The whole process was stress-free.
- Rachel C. | Mar 2021 Silver Spring, MD
They made everything easy. Lots of opportunity to handle submission of info online. Plenty of updates as to progress of overall process
- Craig P. | Mar 2021 Ocean City, MD
Mike Fagan was as good as it gets for timely information, responses, and getting contracts and closing done.
- Taro A. | Mar 2021 Mount Airy, MD
Portal is easy to use, communication was clear and prompt, people were friendly and helpful.
- Jessica H. | Mar 2021 Millersville, MD
Excellent service, attention to our needs, quick and easy online document submission. Bill Bloom was excellent as well. He kept us on top of the process.
- Kevin P. | Mar 2021 Sykesville, MD
Everyone was friendly. They kept me informed along the way. Just very smooth and easy. Very happy
- John S. | Mar 2021 ANNAPOLIS, MD
Mike Fagan and his Team were clear and concise about the refinancing process. This is the second time we used Mike and we recommend him highly to anyone who wishes to obtain a mortgage or refinance their home.
- John B. | Mar 2021 Annapolis, MD
Solid process and they kept me well informed throughout.
- Christopher G. | Mar 2021 Baltimore, MD
Liz Angel and her team is very professional. All our questions were answered clear and in timely manner. Liz makes sure that all requirements we needed are submitted on time so we did not have any problems or surprises on closing day.
- Marlon A. | Mar 2021 Gaithersburg, MD
Received great service throughout the whole process
- Joshua B. | Mar 2021 Severna Park, MD
Great experience for refi!
- Patricia C. ELKRIDGE, MD
Very responsive and informative.
- Carlie N. BALTIMORE, MD
Fantastic customer service and rate
- Richard R. ASHBURN, VA
Speed, efficiency, and communication
- Tyler B. BALTIMORE, MD
Excellent customer service and high attention to detail.
- Scott A. MCLEAN, VA
Efficient and effective support through the whole process
- Antwon Y. GLEN BURNIE, MD
Everything about the refi process has been extremely smooth.
- Daniel K. WOODBINE, MD
Everything was smooth from start to finish. Amazing customer service!
- Brian H. HANOVER, MD
Great service, answered questions rapidly, explained the processes thoroughly
- Raymond U. MARRIOTTSVILLE, MD
They made things simple and easy. I never felt confused or lost when performing my tasks.
- Anthony S. ELDERSBURG, MD
Great interest rate, very organized, responsive, on top of things. A pleasure to work with everyone.
- Dale D. ELLICOTT CITY, MD
Mike was great from start to finish. He had a great plan in getting this closed given my unique circumstances.
- George B. CATONSVILLE, MD
Great customer service and knowledgeable staff. Very friendly and timely service. Made the process very smooth.
- Christopher C. HANOVER, MD
Bill and his team were all so helpful, I felt bad he had to come to my home 3 times to help me but it meant the world to me.
- Dorothea G. OCEAN CITY, MD
Guaranteed Rate Affinity is a great company that cares about its customers along with great agents such as my agent Paul Soule who provided superior service from start to finish.
- Earle H. OCEAN CITY, MD
Everyone was extremely supportive, and responsive. They helped me understand what I wasn't familiar with, and they looked out for me to make sure I got the best rate, and best grants.
- Joseph C. BALTIMORE, MD
The follow up to any question I had was outstanding. They continually put me at ease to any concern I had. They stayed on top of every step. I feel they were looking out for the best possible rate and credits available to me.
- Robert W. ANNAPOLIS, MD
Guaranteed Rate Affinity was able to get my VA IRRL completed within 30 days and provided clear guidance on the process and maintained constant communication throughout the refinance process. I was stuck waiting for over 5 months for updates on my refinance file with my previous lender and Guaranteed Rate was able to streamline the process and get me a lower interest rate.
- Robert D. WESTMINSTER, MD
They could not have done more to make everything simple and easy for me.
- Carolyn K. Ellicott City, MD
Relationship with Michael Fagan. Service was on-point and responsive
- Jeremy A. Laurel, MD
I would give this team a 10 rating any time. Every person I worked with was more than helpful. An experience I anticipated to be overly stressful and painful was made easy and stress free with this team. I cannot thank them enough for their work and partnership.
- Christina P. Baltimore, MD
They were extremely professional and prompt.
- Silvano E. Sykesville, MD
Very knowledgeable loan officer and terrific support staff.
- Florence C. Annapolis, MD
They where quite professional and efficient
- William Y. Ocean Pines, MD
Agility and Customer Service
- Allen L. Potomac, MD
Great attention to detail, responsiveness and prompt service.
- John F. Ocean City, MD
The process was painless and easy.
- Keane O. Columbia, MD
Smooth process. Rapid review and approval of loan.
- Michael G. Woodstock, MD
They were very efficient and accommodating.
- David R. Perry Hall, MD
Pretty painless refinancing process
- Nicholas F. Catonsville, MD
Great communication, friendly, professional
- Cara L. Sykesville, MD
Every member of the team was helpful at every step of the process, and my situation was a bit complex.
- Jill S. Ellicott City, MD
Mike Fagan was able to help us and he did.
- Russell W. Bowie, MD
Quick responses, thorough, easy process
- Katelyn D. Baltimore, MD
Transaction went very smoothly.
- Fredric S. Luthervillle Timonium, MD
Consistent communication, upfront about the entire process; overall incredibly easy to work with
- Katherine A. Bel Air, MD
Lender provided the best rate, provided quick responses to all my questions, provided per-approval letters in timely manner, was very flexible with me when our settlement date had to be changed due to issues with seller`s documentation.
- Anastasia K. Ellicott City, MD
Excellent support throughout the process and very informative staff about the process and policy regarding refinancing.
- Pershail Y. Upper Marlboro, MD
Professional, great, responsive service
- John K. Bowie, MD
Great responses, worked with us through some tricky situations and got us to settlement on time.
- Emily N. Baltimore, MD
process was easy and professional
- Caroline B. Owings, MD
They were great and it was an easy process.
- James K. Clarksville, MD
The lines of communication were extremely open throughout the process- I could always reach a Guaranteed Rate Affinity staff member to help clarify next steps and keep the process running smoothly.
- Kevin C. Baltimore, MD
Extremely easy process, access to lender at any time, got me a lower rate. No hiccups in the process at all!
- Nathaniel C. Frederick, MD
I barely had to ask any questions. The guidance along the way made things so easy. Working with Mike and his team is part of the reason the seller looked at our offer with such positivity.
- Lakela B. Baltimore, MD
Responsive to inquiry, took info and received feedback almost immediately.
- Molly J. Westminster, MD
The team helping me was extremely pleasant to work with and they made the process simple and easy to understand.
- Nathan W. - Ellicott City, MD | Aug 2021 Ellicott City, MD
The process was quick and relatively easy.
- Margaret S. - Ellicott City, MD | Aug 2021 Ellicott City, MD
I've had 2-3 experiences now and each was pleasant and efficient. Mostly due to Mike fagan
- Robert M. - Sykesville, MD | Aug 2021 Sykesville, MD
It was quick, helpful and hassle free
- Swapnil K. - Adelphi, MD | Aug 2021 Adelphi, MD
Mike Fagan & his team could not have made it any easier to go through the mortgage process!
- Katherine B. - Linthicum Heights, MD | Aug 2021 Linthicum Heights, MD
Everyone was very helpful and patient with me as I learned the ropes.
- Michelle C. - Austin, TX | Aug 2021 Austin, TX
They are nice and walk you through every step. Answer all your questions.
- Hilary M. - Baltimore, MD | Jul 2021 Baltimore, MD
Great Experience: Starting with Mike Fagan to Todd Bergenty, Julia Hughes Amazing Talent!
- Bryan O. - Annandale , NJ | Jul 2021 Annandale, NJ
We had such a quick and easy process versus buying our 1st home. Everyone was responsive by phone/text or email so we knew what was going on at every stage.
- Joshua L. - Glen Burnie, MD | Jul 2021 Glen Burnie, MD
Communication was on point !
- Richard H. - Bel Air, MD | Jul 2021 Bel Air, MD
Mike Fagan and his team did a fantastic job!
- Katherine V. - Baltimore, MD | Jul 2021 Baltimore, MD
Efficient and thorough service.
- Brian P. - Reno, NV | Jul 2021 Reno, NV
It was a hassle free process.
- Anne W. - Laurel, MD | Jul 2021 Laurel, MD
They were professional and efficient.
- Stacey B. - Owings Mills, MD | Jul 2021 Owings Mills, MD
They did a great job.
- Geoffrey B. - Columbia, MD | Jul 2021 Columbia, MD
Very smooth and efficient process
- Matt B. - Laurel, MD | Jun 2021 Laurel, MD
The process was so smooth and the communication was on point and timely. We had the initial CD a week in advance - no last minute crazieness!
- Dorinda W. - Reisterstown, MD | Jun 2021 Reisterstown, MD
Efficient, professional, and good rates.
- Sara W. - Lawrence, KS | Jun 2021 Lawrence, KS
I thought the email and phone communication from Mike Fagan and his team was outstanding. They were always quick to reply with answers to whatever questions I had. I also appreciated how easy it was to use the website to upload loan documents and e-sign required paperwork.
- William T. - Columbia, MD | Jun 2021 Columbia, MD
Mikes team was great.
- Jeremy G. - Baltimore, MD | Jun 2021 Baltimore, MD
Good customer and and communication.
- Carol B. - Berlin, MD | Jun 2021 Berlin, MD
Best service
- Saju V. - Woodbine, MD | Jun 2021 Woodbine, MD
Mike and his team are very responsive and were communicative throughout the entire process!
- Brittany F. - Baltimore, MD | Jun 2021 Baltimore, MD
Professional, great, responsive service
- John K. - Ellicott City, MD | May 2021 Ellicott City, MD
Easy and smooth
- Peggy W. - Sparks, MD | May 2021 Sparks, MD
Lender provided the best rate, provided quick responses to all my questions, provided per-approval letters in timely manner, was very flexible with me when our settlement date had to be changed due to issues with seller`s documentation.
- Anastasia K. - Elkridge, MD | May 2021 Elkridge, MD
Consistent communication, upfront about the entire process; overall incredibly easy to work with
- Katherine A. - Bel Air, MD | May 2021 Bel Air, MD
process was easy and professional
- Caroline B. - Upper Marlboro, MD | May 2021 Upper Marlboro, MD
They were great and it was an easy process.
- James K. - Laurel, MD | May 2021 Laurel, MD
The lines of communication were extremely open throughout the process- I could always reach a Guaranteed Rate Affinity staff member to help clarify next steps and keep the process running smoothly.
- Kevin C. - Baltimore, MD | May 2021 Baltimore, MD
Quick and communicative
- Gabriel R. - Baltimore, MD | May 2021 Baltimore, MD
A+ service
- Leroy M. - Germantown, MD | May 2021 Germantown, MD
Extremely easy process, access to lender at any time, got me a lower rate. No hiccups in the process at all!
- Nathaniel C. - Rockville, MD | May 2021 Rockville, MD
Responsive to inquiry, took info and received feedback almost immediately.
- Molly J. - Westminster, MD | May 2021 Westminster, MD
I barely had to ask any questions. The guidance along the way made things so easy. Working with Mike and his team is part of the reason the seller looked at our offer with such positivity.
- Lakela B. - Glen Burnie, MD | May 2021 Glen Burnie, MD
Great service
- Destiny R. - Cheverly, MD | Apr 2021 Cheverly, MD
Relationship with Michael Fagan. Service was on-point and responsive
- Jeremy A. - Laurel, MD | Apr 2021 Laurel, MD
Great service but a little too much paperwork demands which I felt were unnecessary
- Daniel S. - Dayton, MD | Apr 2021 Dayton, MD
Agility and Customer Service
- Allen L. - Potomac, MD | Apr 2021 Potomac, MD
They were extremely professional and prompt.
- Silvano E. - Jacksonville, FL | Apr 2021 Jacksonville, FL
Very knowledgeable loan officer and terrific support staff.
- Florence C. - ANNAPOLIS, MD | Apr 2021 ANNAPOLIS, MD
Smooth process. Rapid review and approval of loan.
- Michael G. - Ellicott City, MD | Apr 2021 Ellicott City, MD
They were very efficient and accommodating.
- David R. - Perry Hall, MD | Apr 2021 Perry Hall, MD
Mike Fagan was able to help us and he did.
- Russell W. - Bowie, MD | Apr 2021 Bowie, MD
easy to work with
- William I. - Odenton, MD | Apr 2021 Odenton, MD
Transaction went very smoothly.
- Fredric S. - Timonium, MD | Apr 2021 Timonium, MD
Very professional and efficient.
- Catharine W. - Columbia, MD | Mar 2021 Columbia, MD
Everything went smoothly. Easy transaction
- Gemma H. - Ocean City, MD | Mar 2021 Ocean City, MD
Portal is easy to use, communication was clear and prompt, people were friendly and helpful.
- Jessica H. - Towson, MD | Mar 2021 Towson, MD
Mike Fagan was as good as it gets for timely information, responses, and getting contracts and closing done.
- Taro A. - Roland Park, MD | Mar 2021 Roland Park, MD
Received great service throughout the whole process
- Joshua B. - Severna Park, MD | Mar 2021 Severna Park, MD
Solid process and they kept me well informed throughout.
- Christopher G. - Baltimore, MD | Mar 2021 Baltimore, MD
Mike Fagan and his Team were clear and concise about the refinancing process. This is the second time we used Mike and we recommend him highly to anyone who wishes to obtain a mortgage or refinance their home.
- John B. - ANNAPOLIS, MD | Mar 2021 ANNAPOLIS, MD
Excellent process from beginning to end.
- Joseph S. - Ellicott City, MD | Mar 2021 Ellicott City, MD
Transparency, customer service, and make things happen!
- James O. - ELDERSBURG, MD | Mar 2021 ELDERSBURG, MD
Friendly service and food communication.
- Duane T. - Silver Spring, MD | Mar 2021 Silver Spring, MD
Great service
- John L. - Eldersburg, MD | Mar 2021 Eldersburg, MD
Mike Fagan is amazing to work with and a straight shooter. His whole team is user-friendly and accommodating. They also have a great system in place for closing.
- Sarah R. - STEVENSVILLE, MD | Mar 2021 STEVENSVILLE, MD
Everything was perfect.
- John J. - Baltimore, MD | Mar 2021 Baltimore, MD
Extremely helpful and knowledgeable
- Brendan K. - Eldersburg, MD | Sep 2021 Eldersburg, MD
Had a very positive experience.
- Linda Y. - Berlin, MD | Sep 2021 Berlin, MD
Easy and reliable contact and prompt response
- Solomon A. - Baltimore, MD | Sep 2021 Baltimore, MD
Because of exceptional communication.
- Alfred P. - Centreville, MD | Sep 2021 Centreville, MD
The entire process was seamless. I have the utmost trust in Mike Fagan and his team to deliver on the promises they make.
- Morgan B. - Catonsville, MD | Sep 2021 Catonsville, MD
I am extremely satisfied the way they handled my case. Especially Mike Fagan
- Subrata P. - Elkridge, MD | Sep 2021 Elkridge, MD
They helped me tremendously and of course felt with me on my end of barely knowing how or what to do! So with time and patience I learned a lot and here I am today with a home to call mine
- Zachary S. - Jessup, MD | Sep 2021 Jessup, MD
Enjoyed working with Bill Bloom
- Patricia T. - Edgewater, MD | Sep 2021 Edgewater, MD
The staff was amazing and helped along the way. The products available and the being able to do things remotely made it effortless.
- Sylvion M. - Ellicott City, MD | Sep 2021 Ellicott City, MD
It all went smoothly on time and answered all my questions.
- Kathy F. - Ellicott City, MD | Sep 2021 Ellicott City, MD
Knowledgeable, experienced staff. Very communicative. We applied for a mortgage w/ their team in 2020 (first-time homebuyers). One year later, they were the only company that we called for refinancing.
- Sailor H. - Baltimore, MD | Sep 2021 Baltimore, MD
Bill and his team were amazing and very effective.
- Valerie C. - Baltimore, MD | Sep 2021 Baltimore, MD
Everyone was helpful and made the process simple
- Adam H. - Bowie, MD | Sep 2021 Bowie, MD
great customer service and transparency.
- Mohamed K. - Glen Burnie, MD | Sep 2021 Glen Burnie, MD
Everyone involved did their job professionally and took care of us every step of the way.
- John K. - Ocean City, MD | Sep 2021 Ocean City, MD
Team was very knowledgeable and responsive. Provided a personalized plan based on our finances and goals.
- Meagan L. - Ellicott City, MD | Sep 2021 Ellicott City, MD
The application process was very easy, with plenty of communication from start to finish.
- Bret L. - Hagerstown, MD | Sep 2021 Hagerstown, MD