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Well ...it was a long process and throughout, Kevin Long and his team kept us informed at every step of the way. We bought a house before but this one was the easiest experience. Would strongly recommend Kevin to all my friends and co-workers . Thank you again for everything.
Florin I. - Windsor, CA
Kevin Long our loan agent was great at communication.
Jason P. - San Francisco, CA
Kevin is wonderful. Not only was he easy to work with, he was genuinely excited for us as a family for finding the perfect home.
Rachel G. - Windsor, CA
We are first time buyers and were quite naive about the process. Kevin Long was outstanding in helping us understand everything that goes into a home loan. He was very reassuring when we started to freak out (more than once) and was very gracious when we had to have him explain things over and over again. Kevin helped us realize the American Dream. Our thanks to you Kevin and your entire team.
Kevin was professional and excellent throughout the mortgage process, application to closing. Exceptional personal care throughout and especially at the end of the process when I had a bad injury. Questions were answered accordingly and when asked to verify data, this was done with appropriate diligence.
Alfred R. - SF, CA
Everything was very good. I think a little better coordination and collaboration was needed with the title company at the end of the process. The communication between was poor between Gauranteed, North American and us.
Very knowledgeable about market and great to work with.
Carlos R. - Cloverdale, CA
Because Kevin Long did an outstanding job.
Suzanne H. - SANTA ROSA, CA
I had been denied a loan by 5 other businesses and Guaranteed Rate Affinity granted me a loan and processed it quickly.
Janis P. - SANTA ROSA, CA
Kevin Long did a fantastic job taking care of us
Byron H. - Petaluma, CA
Kevin Long was proactive in communicating developments and responsive when questions arose. He was thorough and accurate in his explanations.
Gavin C. - Santa Rosa, CA
Seamless process - goodmfollow-up with Kevin Long
Sandra S. - Santa Rosa, NJ
There were some small issues with requests for documents. if not for that, this would have been a 10.
Kelly D. - Petaluma, CA