What people are saying... What people are saying... Back to profile
Don Thelen was fantastic to work with. He provided great support all throughout the loan process. The rest of the team was also great with their quick responses and fast action. Overall, they made the experience of obtaining a loan very painless.
- B. Sanders Marietta, GA
Don was excellent and spent a lot of time answering all of our questions from the very beginning of the loan process. He was extremely patient in educating us on all of loan options.
- Nicholas C Cumming, GA
I have already referred to my mother in law. Don really took great care of us and had our best interest at all times.
- Shannon E Roswell, GA
Don Thelen was responsive to my needs, knowledgeable, professional, and friendly. He effectively and efficiently expedited my process, and we were able to close in 3 weeks!
- Jason D. Roswell, GA
Don was absolutely the best. He always answered all my questions even on the weekends. I would absolutely recommend this service to all my friends when buying a new home. i was really put at ease. And buying a home is now easy. Thanks Don and thanks Guaranteed Rate Affinity for trusting in me.
- Don B. Douglasville, GA
We really appreciate a great assistance of Mr. Don Thelen, his high level of communication skills, professionalism and the endless patience. He made this process less stressful and clear for us.
- Viktor D Cumming, GA
Don was AMAZING to work with. He explained everything to me in great detail. He also informed me of what would happen next, which was very helpful as I had high anxiety because this is my first time buying a home. I am thankful that I am finally in the home of my dreams and VERY thankful of all the help I've had along the way. Thanks again, Don!
- Kristen H Acworth, GA
Don and his team Angela and Anne made the (daunting) task of applying for a home loan easy. I liked the dashboard as far as keeping up with paperwork and the process, however to be able to reach out and speak with a live person was invaluable. Angela went above and beyond in gathering requested documents and filling me in with the progress. Don called several times and at closing I was well prepared and informed because Don took the time to walk me through step by step in what to expect. This was definitely a team effort and I so appreciate the group on Don Thelen's team. Thank you!
- Jennifer M Hoschton, GA
We have already recommended you to two coworkers. Not only was your staff very knowledgeable but they were also willing to patiently explain the entire process and answer all our questions. They were very fast in processing and communicating with us to guarantee we could meet a tough deadline for the closing date. We would have not been able to this home without them.
- Daniel L. Woodstock, GA
Everything went smoothly and Don Thelon was very professional and personal. The process was very easy as well, especially with e-signature documentation.
- Benjamin S. Hampton, GA
Don Thelen was very helpful thru the whole process
- Deborah A. ROSWELL, GA
Good interest rate Good service by Don Thelen
- Norman L. Alpharetta, CT
Don Thelen was great. This is the second time he has helped us.
- Traci M. DOUGLASVILLE, FL
Awesome and informative customer service!
- William N. Alpharetta, GA
Swift service. Don and his team met our tight deadline and provided fantastic service in the process.
- Chad G. TUCKER, GA
Don Thelen was fantastic! Very helpful in every way.
- Frances W. Woodstock, GA
Great individuals and great team working together to make it a seamless experience.
- Emma H. Brookhaven, GA
They really went to bat to help me during covid challenges in the process.
- Jennifer L. Roswell, GA
Easy application process; Don Thelen very helpful and friendly.
- Dean F. ATLANTA, GA
I’ve used them twice now and they’re always responsive and helpful!
- Jefferey W. ATLANTA, GA
Don made home buying such an easy and stress free process. He always had answers to my questions and I was very thankful for that.
- Kristen H. WOODSTOCK, GA
I worked with Don Thelon who helped me with the whole process. The process was smooth he would answer any question I had very quickly.
- Reid P. | Mar 2021 Villa Rica, GA
Don went above and beyond to make our home buying experience as smooth as possible.
- Neil S. | Mar 2021 ROSWELL, GA
I had a really good experience from beginning to end of process. The loan officer offered upfront advise prior to loan application and answered all of my questions throughout the process.
- Crystal C. SILVER CREEK, GA
Promptness and excellent service
- Shivani P. Milton, GA
GRA provided stellar support and services throughout the process. Staff are knowledgeable and very responsive.
- Carolyn W. Marietta, GA
Don and his team gave me my dream house!
- Jose I. Colbert, GA
They worked with us to get the results we needed
- Karen M. Atlanta, GA
Their team, and Don Thelen in particular, was knowledgeable, efficient, helpful and courteous.
- Kimiko C. - Glastonbury, CT | Aug 2021 Glastonbury, CT
Don and his team were absolutely a joy to work with! Very helpful throughout the whole process.
- Chelsea C. - Sandy Springs, GA | Aug 2021 Sandy Springs, GA
Excellent communications
- Tracy G. - Marietta, GA | Jun 2021 Marietta, GA
Great rates and service.
- Carole T. - Atlanta, GA | Jun 2021 Atlanta, GA
Handled very professionally
- Manuel N. - Alpharetta, GA | Jun 2021 Alpharetta, GA
I started to interact with Don Thelen early March 2021. And the sense of comfort was immediately felt. It has been great since then ...
- Subramaniam S. - Marietta, GA | Jun 2021 Marietta, GA
They worked with us to get the results we needed
- karen M. - Atlanta, GA | May 2021 Atlanta, GA
Promptness and excellent service
- Shivani P. - Marietta, GA | Apr 2021 Marietta, GA
Had a great experience
- Massoud A. - JOHNS CREEK, GA | Apr 2021 JOHNS CREEK, GA
GRA provided stellar support and services throughout the process. Staff are knowledgeable and very responsive.
- Carolyn W. - Horn Lake, MS | Apr 2021 Horn Lake, MS
Don and his team gave me my dream house!
- Jose I. - Hull, GA | Apr 2021 Hull, GA
Don was excellent!
- Shana O. - Tucker, GA | Apr 2021 Tucker, GA
I worked with Don Thelon who helped me with the whole process. The process was smooth he would answer any question I had very quickly.
- Reid P. - Grover Beach, CA | Mar 2021 Grover Beach, CA
Don went above and beyond to make our home buying experience as smooth as possible.
- Neil S. - Roswell, GA | Mar 2021 Roswell, GA
Our process was a bit bumpy unrelated to GRA but Don was helpful and communicative the whole way through.
- Daniel C. - Alpharetta, GA | Mar 2021 Alpharetta, GA
Great personal service for the second time
- Lawrence H. - Marietta, GA | Sep 2021 Marietta, GA