What people are saying... What people are saying... Back to profile
Debra made the process simple and easy for my family.
- Andres V Davenport, FL
Awesome team! Very helpful and responsive! Would definitely reccomend to family and friends!
- Megan B. Mount Laurel, NJ
Robin Hillman and Debra Chmiel made this the easiest home purchase I have ever made. Thank you ladies for everything. My family and I appreciate it.
- Ronald C. Irmo, SC
Robin was great! Only reason for not a 10 for loan team was just too many people involved causing confusion prior to Robin assuming control.
- Jerry R. Hendersonville, TN
Everyone involved during the process was easy to deal with and very responsive.
- Mark L. Charlotte, NC
Thank you so much for making the process of getting a loan so easy. Really wanted to thank Debra & Robin for staying in touch and keeping everything moving so smoothly. Your the BEST!!
- Frank F. Braselton, GA
Debra Chmiel is an ALL STAR and her team is an asset to the company.
- Savitha K Billerica, MA
This was the easiest loan process I've ever encountered. Thanks to the team for pulling this together for me so quickly.
- Dianah B Fort Worth, TX
I wanted to take a special moment to thank Deb Chmiel and her team on a wonderful experience. They made it very easy, and I was actually surprised about how much less arduous the process was. They really made it good.
- Neil P Flower Mound, TX
The team was exceptional at keeping me updated throughout the loan process and moved quickly in my mortgage loan application. Thank you!
- Dina D. Morristown, NJ
Easy application process and quick responses to questions.
- Alissa B.
excellent customer service, kept us updated through the whole process..great peopl
- Melvin P.
Every member of team did a great and diligent job!
- Michael B.
Great communication and very timely
- Daniel K.
The team was extremely attentive, responsive and able to answer all questions I had with knowledge.
- Jason G.
Courteous, helpful and made sure they knew my needs rather
- Michael L.
The process was efficient and it was easy to communicate with the loan processing team either by phone or email.
- Phillip W.
Everyone was extremely responsive from start to finish. I never had any questions or concerns as to the status of the application or where we were in the process. All my questions were answered promptly and clearly. The entire team was extremely friendly and great to work with. I had several comments from my realtor about how fantastic this team was and that they were on top of everything and that they kept them in the loop every step of the way.
- Isaac L.
They were communicative and helpful
- Kelly S.
Very professional and quick to respond
- Kursten U.
Debra and her team were fast and responsive.
- Daniel B.
The team I worked with were great to work with!
- Nicholas R.
Debra and team were great to work with and always kept me informed it went smoothly
- Robert H.
The team of Debra Chmiel, Sharon Gould, and Genee Williams consistently handle my questions and concerns patiently and responsively. The process was also flexible to accommodate changes that were needed that we discovered later in the process.
- Nicky N. Ooltewah, TN
Debra, Gene, and Sharon were very responsive to my questions. They made the loan process as easy as it could be.
- Larry B. Rock Hill, SC
Excellent service, quick response and good rate
- Luis D. ROCKWALL, TX
The initial process and ease of uploading the documents was very easy.
- Jill K. HASLET, TX
Everything was very smooth and easy
- Neil M. VIRGINIA BCH, VA
From start to finish the entire team at Guaranteed Rage Affinity ensured everything was taken care of of. They were on top of my benefits and ensured all the paperwork required was done right and on time for closing. I had zero worries with my team - my stress level was considerably cut knowing they had my back.
- Christine C. SCOTTSBORO, AL
Sharon and Genee were very responsive and helpful
- Mark S. DALLAS, TX
Great to work with! Very efficient and helpful.
- Beth S. Sanford, ME
Great service and fast responses all around professionals
- Christopher H. Burleson, TX
Everyone was professional, responsive, and easy to work with.
- Nancy B. Guntersville, AL
The information I was given initially was the same as at closing
- Dale V. Santa Rosa, CA
Great service. Explained things very well. They were always available when we had questions and very responsive.
- Jeffery F. Ocala, FL
Great communication, always available for help, complete transparency and ease of transaction
- Walter R. katy, PA
Excellent customer service and response time.
- Robert C. Lincoln, CA
The process was practically seamless!
- Leslie A. Gambrills, MD
Great follow through...even though I was late with providing info!
- Marc S. Raleigh, NC
Made the process easy. Excellent responsiveness and customer service.
- Julie S. Ashburn, VA
Great communication and extremely knowledgeable
- Jeffery G. Monroe, NC
Debra and the team were very accommodating to multiple attempts at finding a house and getting it thru inspection
- John M. Marana, AZ
Ease of use, friendly, quick
- Alissa R. Rochester, MN
Supportive, great communication, friendly
- Keith H. Henderson, NV
Excellent customer service from start to finish.
- Chandra F. Olive Branch, MS
They walked me through the steps and kept it simple
- Bailyn B. Clarks Summit, PA
Team was very responsive to inquiries. Great rate on my loan.
- James N. Hanover, MD
I felt everyone was very professional and very helpful. All of my questions were answered promptly.
- Karen J. Flowermound, TX
They were very easy to work with and quick to respond to my questions. Process was overall very easy.
- Michael R. Belleview, FL
Very fast, efficient, and friendly customer service. Answered all my questions no matter how trivial.
- Cheryl C. Broken Arrow, OK
They are good to work with.
- Kevin H. LAGUNA NIGUEL, CA
Good service, professional, responsive
- Ronald L. BEL AIR, MD
Easy to work with, quick responses to questions
- Corey H. WESTMINSTER, CO
World class service. Quick response and friendly service
- Samantha M. FORT WORTH, TX
Great communication. They have your best interest in mind.
- Spencer D. AUSTIN, TX
Superior service. Always polite. Knowledgeable and professional
- Ronald L. SHOHOLA, PA
The team was very nice and was able to answer and assist me in getting all the information needed to close on the home.
- Roger S. BRANDON, MS
Deb Hooker and Adrienne Ragan were extremely helpful throughout the entire process. Working with them made the process smooth and easy. I have already recommended them to others.
- Rosemary W. MARLTON, NJ
Easy to upload documents and fast response from team.
- John W. Frisco, TX
My loan officer was awesome!
- Janeen G. Maple Heights, OH
Friendly and responsive staff
- Jerry H. Lakeville, MN
Easy process, good communication
- Andrew S. Hickory, NC
Ms. Chmeil and her Team did an excellent job taking care of my husband and myself throughout the loan process.
- Leslie N. Mineral, VA
Easy process, great service, quick responses to inquiries
- Ross F. Tucson, AZ
I have worked with them before. they have been very helpful
- Gabriel D. Mesa, AZ
Debra Chmiel and Robin Hillman were great. They both communicated to me regularly.
- Elaine K. Cherry Hill, NJ
Smooth process and willingness to work with our schedules.
- Kendra B. Lumberton, NJ
The team that got my loan done communicated well and responded to any problems with the proper solutions.
- Herbert S. Dorchester, MA
Easy online application, secure document upload and informative email updates at various stages of the process.
- Laurie M. Half Moon Bay, CA
Great service and technology options
- Justin O. Mount Royal, NJ
Excellent help, kept communication open the entire process.
- Michael Z. Elgin, IL
Great service and great rates, easy to do and always available for questions
- Ryan K. Sahuarita, AZ
Prompt service, smooth process, competitive rates.
- Lacey S. Gilroy, CA
Flawless process and great rate.
- Patrick R. NORTHBOROUGH, MA
Process was smooth and consistent communication
- Robert K. HARBOR BEACH, MI
team was very helpful and responsive to questions
- Hondo B. HOUSTON, TX
Excellent service and great customer service support.
- Juan G. RICHLAND, WA
Process was easy and efficient. Communication was great.
- Rochelle O. SACRAMENTO, CA
Everyone associated with our process was very professional and helpful.
- Johnny M. ORLANDO, FL
The staff was helpful, accessible, and kept us informed throughout the process.
- Susan Q. OCEAN CITY, NJ
Everyone was very responsive and the loan closed within 30 days. Excellent experience!
- Michael T. MOORESTOWN, NJ
Unbeatable rate combined with great communication from our loan team and they were responsive throughout the process.
- Thilo W. NEW CANAAN, CT
Fantastic group of people to work with and always available to answer questions. Debra Chmiel and her team made the process a breeze!
- Matthew C. LYNCHBURG, VA
They were very supportive, communicated clearly, and available at most hours of the day. Overall tremendous job that felt almost like a personal experience.
- Joseph A. PORT AUSTIN, MI
The loan team did everything they could to meet an extremely tight closing schedule. Everyone on the team was professional, competent, and very pleasant to communicate with throughout the process.
- Timothy C. TRINITY, AL
This was my 3rd home purchase. My other 2 experiences were stressful and at times. My experience with GRA was the opposite. Since day one I felt like my personal interests were met constantly. I felt like I was always a priority. Everything was smooth, when I had a question it was answered in a timely manner.
- Jorge M. SPARKS, NV
Fast and accurate transactions and overall experience
- Anoop T. PROSPER, TX
Everything was online. Easiest refinancing I’ve ever done!
- Parul T. NEW MILFORD, CT
Entire process was smooth and everyone I worked with was great
- Bradley M. NEWARK, OH
They were efficient and timely and helped me through the process.
- Linda J. MILWAUKIE, OR
The team was always responsive to our questions and made the process pain-free!
- Joseph D. CARMEL, IN
The team is great and takes the time to walk through and explain everything to you.
- Frank F. BRASELTON, GA
Everything went smoothly, without any issues. I really appreciate the speed and responsiveness of the team.
- Jania M. TIVERTON, RI
Everyone was so nice and beyond patient. I was terrible at getting things signed and they sent as many reminders and calls as needed but were never pushy with me.
- Richard H. WAUKEE, IA
Best rate, ease of transaction.
- Nathan L. | Mar 2021 Gettysburg, PA
The team at Guaranteed Rate did everything possible to ensure I received the lowest rate for my property. Whenever I had a question, it was followed with prompt replies.
- Robert R. | Mar 2021 YONKERS, NY
Debra and her team were great. Ease of use, responsive.
- Andrew H. | Mar 2021 Bel Air, MD
They always kept me up to date on where in the process we were.
- David C. | Mar 2021 Oro Valley, AZ
Because the process was so seamless and they provided me with great material to understand the process from beginning to end. I felt like their only customer.
- Dallin R. | Mar 2021 Waukesha, WI
The ease of the process and how nice all the staff were.
- Danielle D. | Mar 2021 Turnersville, NJ
I gave the rating I did due to how easy the whole process was from the initial phone call to closing.
- Jessica H. | Mar 2021 MARTINSBURG, WV
Debra was wonderful to work with. She and her team provided great customer service and communication.
- Kirsten H. | Mar 2021 centennial, CO
I have used GRA 3 times. Each time has been super convenient. Great people and great online system for uploading docs made it simple.
- Michael O. | Mar 2021 Downingtown, PA
Working with Debra was a wonderful experience, she was always easy to contact and answered all my questions
- Brian M. | Mar 2021 Lake Worth, FL
This process was easy and the people I worked with were absolutely AMAZING!
- Rachel C. | Mar 2021 Columbia, SC
Deb and Danielle were awesome
- Todd D. MANTUA, NJ
good communication throughout the process and friendly service
- Donald S. SPRING HILL, FL
Staff is friendly, easy to work with and provided fairmarket rate.
- Peter C. NORTH LAS VEGAS, NV
Debra Chmiel was extremely helpful, it was always very easy to communicate with her. She always provided the right information and did the best for me.
- Maria S. CHARLOTTE, NC
Deb’ Customer service is impeccable and she’s such a joy to work with this is been probably my fifth loan and I keep coming back as a result of Deb’ service
- Robyn R. LAKE FOREST, CA
You had the best rates & closing costs. Very easy to work with at beginning along with the great service from VP of Mortgage Lending (Debra Chmiel). Open upfront with all associated costs and prompt with receiving approval letter.
- Darren L. JONESBORO, AR
Debra Chmiel and Cody Dowling were fantastic to work with. Got back to me quickly and answered all our questions.
- Amber D. Fountain Inn, SC
the people at guaranteedRateAffinity made the process easy. they kept us informed every step of the way.
- Michael K. Davenport, FL
Did everything to help make it a good experience . always responded quickly
- George H. Sarasota, FL
Everything went as planned, and the loan closed on time.
- Joshua S. Lauderdale By The Sea, FL
Everyone was fantastic throughout the process!
- Jonathan S. Oviedo, FL
awesome team work kept everything on time
- Dmitriy N. Boca Raton, FL
Fast efficient and great staff
- Brenda S. Bradenton, FL
Fast, easy, stress free experience
- Kyle H. Locust Grove, VA
The team at GRA were so helpful with my loan. I had so many questions and they always explained the answers with ease.
- June M. Coto De Caza, CA
Debra Chmiel was awesome and so was her team. Everything went smoothly!
- Brandon T. Statesville, NC
Very friendly and efficient in the loan process
- Everett C. College Station, TX
Our representatives were very helpful and always available.
- Derek W. Edmond, OK
They were very professional and quick to assist Every step of the way.
- Jason C. Montevallo, AL
Everyone was so attentive and responsive.
- Melissa I. - Alexandria, VA | Aug 2021 Alexandria, VA
It was overall a good experience.
- Ravi S. - Naperville, IL | Aug 2021 Naperville, IL
Lowest interest rates. Awesome customer service, especially from Deb Chmiel. She made the whole process easy and quick. She was available to help make sure things went smoothly after hours and during closing. I wish all agents were as thorough, caring and helpful as Deb!
- Mark C. - Lumberton, NJ | Aug 2021 Lumberton, NJ
Lowest interest rates and best customer service
- Mark C. - Lumberton, NJ | Aug 2021 Lumberton, NJ
Great attention to detail and follow-up. Debra and her team were very responsive and quick to answer any question.
- Anthony B. - Chesterfield, MO | Aug 2021 Chesterfield, MO
Everything was great but having the person on vacation during our closing wasn’t ideal and I never got a response back on my final closing number. The only way I got that number was through my attorney.
- Jacob M. - Dallas, TX | Aug 2021 Dallas, TX
Debra Chmiel was great to work with, and the entire process was very smooth. Debra was very responsive every step of the way.
- Teresa N. - Abingdon, MD | Aug 2021 Abingdon, MD
We had a very long home shopping process with 2 homes we had to terminate. Debra Chmiel was incredibly responsive and always upbeat and positive, working with us to find that perfect home. She worked with us to find the best rate for our financial situation. We would definitely use GRA again.
- Teresa N. - Abingdon, MD | Aug 2021 Abingdon, MD
The loan process was simple and quick. Everything was communicated effectively.
- Amy B. - Georgetown, TX | Aug 2021 Georgetown, TX
great service and responsiveness, easy to do business with
- Ralph D. - Rockaway, NJ | Aug 2021 Rockaway, NJ
The service and level of attention to detail was excellent.
- Yesenia S. - Marana, AZ | Aug 2021 Marana, AZ
Whole GRA team was the least stressful part about moving across country. Great job everyone!
- Scott T. - Cherry Hill, NJ | Aug 2021 Cherry Hill, NJ
Great people and great rates
- George M. - San Mateo, CA | Jul 2021 San Mateo, CA
very thorough good communications and excellent customer service the team was on it through out the process great job all around.
- Patrick L. - Orlando, FL | Jul 2021 Orlando, FL
Their afficiency is magnificent!
- Jose M. - Silver Spring, MD | Jul 2021 Silver Spring, MD
Auto-Updates to me and my agent throughout the transaction, low rates, smooth/fast process, good communication, easy closing process (Flash Close). Thanks Debra and Team!
- Cheryl B. - Laguna Niguel, CA | Jul 2021 Laguna Niguel, CA
Debra was super efficient and helpful
- Morgan V. - Branchville, NJ | Jul 2021 Branchville, NJ
They were very responsive and quick to get things taken care of. Debra Chmiel and Wendy Bernat were very efficient and Friendly.
- Timothy L. - Palmdale, CA | Jul 2021 Palmdale, CA
Very responsive and efficient
- Tony P. - Vass, NC | Jul 2021 Vass, NC
great service and rate
- Donald E. - Lutz, FL | Jul 2021 Lutz, FL
Quick easy service and our loan officer Debra was great
- Deborah T. - Centerton, AR | Jun 2021 Centerton, AR
Debra made the experience pleasant and efficient.
- June K. - Brooklyn, NY | Jun 2021 Brooklyn, NY
Second time used. Painless and experience
- Adam S. - Killeen, TX | Jun 2021 Killeen, TX
The process was fast and simple, and I got the best rate.
- Sean S. - Glassboro, NJ | Jun 2021 Glassboro, NJ
They always deliver
- Mark M. - Rogers, AR | Jun 2021 Rogers, AR
They were awesome to work with. Met every need and answered every question in a timely manner
- Jeffrey O. - Titusville, FL | Jun 2021 Titusville, FL
Fast, easy, stress free experience
- Kyle H. - Dallas, TX | May 2021 Dallas, TX
Very informative on first introductory call with providing information on different scenarios, without doing hard credit pull. Whole process for providing documentation and obtaining loan was straightforward and there were very few hiccups along the way. Response times for our questions were almost always excellent.
- Roland B. - Dorchester, MA | May 2021 Dorchester, MA
The team at GRA were so helpful with my loan. I had so many questions and they always explained the answers with ease.
- June M. - Coto De Caza, CA | May 2021 Coto De Caza, CA
Debra Chmiel was awesome and so was her team. Everything went smoothly!
- Brandon T. - Statesville, NC | May 2021 Statesville, NC
Ease of doing business
- Dennis L. - Aurora, IL | May 2021 Aurora, IL
Debra was super helpful in guiding me through the loan process as a first time homebuyer
- Gianna C. - Greenwich, CT | May 2021 Greenwich, CT
Very friendly and efficient in the loan process
- Everett C. - New Orleans, LA | May 2021 New Orleans, LA
They were very professional and quick to assist Every step of the way.
- Jason C. - Atlanta, GA | May 2021 Atlanta, GA
The process went smooth
- Dana F. - East Lansing, MI | May 2021 East Lansing, MI
Generally fantastic service with the exception of a last minute notification.
- Billy T. - Fairfax Station, VA | May 2021 Fairfax Station, VA
Our representatives were very helpful and always available.
- Derek W. - Edmond, OK | May 2021 Edmond, OK
Low mortgage interest
- Michel G. - Martinsburg, WV | May 2021 Martinsburg, WV
Did everything to help make it a good experience . always responded quickly
- George H. - Sewickley, PA | Apr 2021 Sewickley, PA
Debra Chmiel and Cody Dowling were fantastic to work with. Got back to me quickly and answered all our questions.
- Amber D. - Danbury, CT | Apr 2021 Danbury, CT
DEBRA IS AWESOME!!
- Janeen G. - Powder Springs, GA | Apr 2021 Powder Springs, GA
the people at guaranteedRateAffinity made the process easy. they kept us informed every step of the way.
- Michael K. - Nottingham, MD | Apr 2021 Nottingham, MD
awesome team work kept everything on time
- Dmitriy N. - Northbrook, IL | Apr 2021 Northbrook, IL
Everything went as planned, and the loan closed on time.
- Joshua S. - Fort Lauderdale, FL | Apr 2021 Fort Lauderdale, FL
Excellent work done!
- Dmitriy N. - Northbrook, IL | Apr 2021 Northbrook, IL
Everyone was fantastic throughout the process!
- Jonathan S. - Oviedo, FL | Apr 2021 Oviedo, FL
Fast efficient and great staff
- Brenda S. - Bradenton, FL | Apr 2021 Bradenton, FL
They were great
- Jaclyn B. - Vidor, TX | Apr 2021 Vidor, TX
Best rate, ease of transaction.
- Nathan L. - Gettysburg, PA | Mar 2021 Gettysburg, PA
Debra and her team were great. Ease of use, responsive.
- Andrew H. - Bel Air, MD | Mar 2021 Bel Air, MD
The team at Guaranteed Rate did everything possible to ensure I received the lowest rate for my property. Whenever I had a question, it was followed with prompt replies.
- Robert R. - Yonkers, NY | Mar 2021 Yonkers, NY
Debra was easy to work with, very helpful and the process was easy.
- Kirsten H. - Castle Pines, CO | Mar 2021 Castle Pines, CO
Great communication and easy to use
- Jerry A. - Lakewood, WA | Mar 2021 Lakewood, WA
Working with Debra was a wonderful experience, she was always easy to contact and answered all my questions
- Brian M. - Lake Worth, FL | Mar 2021 Lake Worth, FL
The ease of the process and how nice all the staff were.
- Danielle D. - Washington Township, NJ | Mar 2021 Washington Township, NJ
Super easy to work with
- Jason P. - Charlestown, IN | Mar 2021 Charlestown, IN
They always kept me up to date on where in the process we were.
- David C. - Westminster, CO | Mar 2021 Westminster, CO
Debra was wonderful to work with. She and her team provided great customer service and communication.
- Kirsten H. - Castle Pines, CO | Mar 2021 Castle Pines, CO
I have used GRA 3 times. Each time has been super convenient. Great people and great online system for uploading docs made it simple.
- Michael O. - Downingtown, PA | Mar 2021 Downingtown, PA
I gave the rating I did due to how easy the whole process was from the initial phone call to closing.
- Jessica H. - Martinsburg, WV | Mar 2021 Martinsburg, WV
This process was easy and the people I worked with were absolutely AMAZING!
- Rachel C. - Columbia, SC | Mar 2021 Columbia, SC
Because the process was so seamless and they provided me with great material to understand the process from beginning to end. I felt like their only customer.
- Dallin R. - Hyrum, UT | Mar 2021 Hyrum, UT
They had me clear to close 10 days before closing date.
- Patricia S. - Palm Beach Gardens, FL | Sep 2021 Palm Beach Gardens, FL
Very resourceful, professional, and easy. Debra and Ken were great!
- Daniel G. - Ansonia, CT | Sep 2021 Ansonia, CT
The process was seamless - great attention from the team and I felt like I was being taken care of the entire time.
- Bonnie H. - Sarasota, FL | Sep 2021 Sarasota, FL
The closing was fast. People worked with us to meet our goals. Everyone was personable.
- Mary B. - Monmouth, ME | Sep 2021 Monmouth, ME
Debra and her team did a great job. Smooth process and excellent communication from beginning to end!
- William M. - Lexington, SC | Sep 2021 Lexington, SC
Debra, Sharon, and Kenneth were awesome during my purchase process. They got me a great rate and had me closing on the date I was hoping for when the process began. They answered every question I had and were extremely helpful throughout the entire process;
- Andrew B. - Canton, MS | Sep 2021 Canton, MS
Debra and Kenneth where amazing!
- Enrique S. - Montverde, FL | Sep 2021 Montverde, FL
Prompt communication Clear instructions Great service
- N K. - San Jose, CA | Sep 2021 San Jose, CA